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Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
MARCH, 2020
COVID-19 AND THE STATE OF MEDIA IN NORTH ASIANIELSEN GLOBAL MEDIA
Nielsen whitepaper that outlines the near-term impact and changes in media-related consumer behaviour and media consumption in North Asia
2
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
The impact of the novel coronavirus (COVID-19) is widespread and will likely shape business and consumer
behaviour for months to come. And while the humanitarian and safety-related aspects of this outbreak are
top of mind globally, it’s unquestionable that social distancing, quarantining and staying home will have a
significant effect on media consumption, which could rise up to 60%, according to recent research from
Nielsen’s U.S. media team.
The implications of today’s reality for the media industry are straightforward: Content creators, networks,
studios, media agencies, advertisers and brands have significantly more opportunity to engage with
consumers simply because of the clear correlation between time at home and media consumption. So for
networks, for example, the increased TV time might warrant an adjustment to programming schedules—or
programming itself. And from an advertising perspective, brands and agencies will likely need to both adjust
which products are being marketed, as well as the tone in which they’re delivering they’re messages.
As the world adjusts to this new reality, Nielsen Media recently examined how COVID-19 has affected
media consumption across North Asia, which includes many of the countries, regions, and territories that
were first affected by the COVID-19 outbreak: Chinese Mainland, Hong Kong, Taiwan, Japan, and South
Korea. This region isn’t the only one affected, but it was one of the first to feel the effects of social distancing
and quarantining. We hope the insights from the early days of the global pandemic can help businesses
anticipate and respond to market needs and consumer behaviour amid times of significant disruption.
Media time rises and apps help consumers adjust to indoor living
As we expected, retail consumption changed as worries about COVID-19 spread around the globe, and it’s
far from unexpected that consumers also increased their media behaviour as they spent more time inside.
As with any significant shift in consumer behaviour, however, it is possible that some changes could hold
even after COVID-19. Across North Asia, we tracked four key media trends.
The Impact of COVID-19 on Media Consumption Across North Asia
3
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Expanded TV Viewing
In Taiwan and Korea, the two markets where Nielsen measures television audiences, linear TV viewing
grew in penetration and time spent. During the first three weeks of February, for example, Taiwan’s TV
audience grew by 1 million viewers, for a total viewing population of approximately 21 million. News
channels and programs were the primary beneficiaries of the increased penetration, followed by children’s
programming. Kids in Taiwan and Korea, now home from school and forced to stay indoors, quickly
gravitated to their TV screens and ramped up their linear program viewing. TV consumption also expanded
considerably in Chinese Mainland (source: CCData) and Hong Kong (source: Television Broadcasts
Limited).
Social Media Becomes THE COVID-19 Conversation Channel
Social media, now a part of everyday life for most consumers engaged with the world digitally, became the
primary source for buzz about all things COVID-19 as worries and news intensified. The level of social
media buzz about COVID-19 far overshadowed most other topics (in the Mainland, for example, COVID-19
chatter outpaced volume for the Spring Gala Festival 3:1), and peaked in the first two weeks of heightening
outbreak news in each market. To illustrate, social media engagement in Taiwan peaked in early February
and in Korea in late February. The peaks reflected announcements about local infections and local states of
emergency, respectively. After engagement peaked, netizens used social media less for discussion and
more for news.
New App Choices Support Indoor Lifestyles
Across markets, media-hungry consumers weren’t just glued to the TV screen. Digitally savvy consumers
have also gravitated to apps that meet the needs of their temporary indoor lifestyles, largely in the
entertainment and e-commerce categories. While video and gaming apps have topped the entertainment
options, consumers have embraced e-commerce for an array of needs: at-home delivery of goods and
services, food delivery and online education. Even in markets like Hong Kong, which is generally a brick-
and-mortar paradise with easy access to neighbourhood stores of all kinds, consumers ramped up their
adoption of e-commerce apps as COVID-19 pressures mounted. Conversely, we saw the usage of out-of-
home apps such as movie ticketing and navigation maps decline.
The Impact of COVID-19 on Media Consumption Across North Asia
4
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Advertisers Were Overly Cautious (and this could be a missed opportunity)
Despite notably higher media consumption, a majority of advertisers pulled back on advertising campaigns
and deferring others in an effort to bring investment in line with consumption and sentiment. This was likely
a misstep, as the increased media time was likely the new “prime” time to brand build and interact with an
engaged audience—albeit with the right tone and product/ service offerings. Certain sectors, such as health
care brands, gaming companies and e-commerce operators, did lean in with disproportionate and
opportunistic ad spending but the shift wasn’t widely adopted enough to encompass the depth and breadth
of consumer interests or needs as the situation intensified.
“The knee-jerk reaction from advertisers at a time of crisis is typically to pull back or defer spends;
however, COVID-19 is characterized by a situation where increased time at home means expanded
media time and heightened consumer attention,”
said Ranjeet Laungani, North Asia Nielsen Media.
“For brands looking to authentically connect with the consumer during this difficult time and offer a
solution, this is a time to lean in.”
The Impact of COVID-19 on Media Consumption Across North Asia
5Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Taiwan
6
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Taiwan’s TV Landscape Shifts Dramatically As COVID-19 Situation Evolves
As we expected, confinement in Taiwan resulted in a significant increase in TV viewing, particularly among
young viewers who would normally be at school during the daytime hours. Overall TV ratings among the 4-
14 and 5-24 age groups spiked 57% and 27%, respectively, over the same period last year (for the 2-week
period just following Chinese New Year).
Taiwan
Variable TV Rating Reach 000s AveTime/Viewer (Min)
Target\Year 2019 2020 DIFF Growth% 2019 2020 DIFF Growth% 2019 2020 DIFF Growth%
4-14 6.19 9.27 3.08 50% 1264 1401 137 11% 151 208 57 38%
15-24 4.95 6.27 1.32 27% 1208 1245 37 3% 162 191 29 18%
25-34 6.9 6.86 -0.04 -1% 1686 1562 -124 -7% 183 192 9 5%
35-44 9.22 10.18 0.96 10% 2530 2498 -32 -1% 198 220 22 11%
45-54 12.91 14.11 1.2 9% 2755 2687 -68 -2% 236 260 24 10%
55+ 17.39 18.88 1.49 9% 5705 5857 152 3% 292 317 25 9%
Working Male 10.53 11.35 0.82 8% 4864 4826 -38 -1% 217 236 19 9%
Working
Female9.42 10.52 1.1 12% 3660 3739 79 2% 206 229 23 11%
Student 5.12 8.02 2.9 57% 1706 1881 175 10% 147 205 58 39%
Housewife 17.29 18.57 1.28 7% 2044 1908 -136 -7% 293 320 27 9%
Non-workers/
Retired16.48 17.98 1.5 9% 2874 2895 21 1% 298 326 28 9%
7
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Unsurprisingly, the gravitation to TV has disproportionately benefited news channels. Children’s channels
and programs have also seen notable spikes in viewership.
Taiwan
So how did advertisers respond to the increased
engagement with TV? In short, brands in select
categories responded by ramping up their
advertising during a period that is typically a low
season for ad spend. With consumers clamouring
for cleaning and health-protection products, we
saw a rise in opportunistic ad spending (and spots)
from cleaning and bath supply companies.
We also saw an increase in digital ads for online
gaming companies, which we equate with the
increased numbers of kids at home during school
closures. E-commerce and food delivery operators
also ramped up their digital ad spending. And as
expected, we saw reduced ad spend from online
travel operators.
Rating share changes 2020COVID-19 has increased viewing performance of News channels significantly
1.93
2.88
2.25
0.94
0.51
0.37
0.18
0.15
0.13 1.77 2.08
4.02
1.9
0.96
0.61
0.29
0.17
0.16
0.15 2.13
Terrestrial Channel
Cable-News
Cable-Variety
Cable-Movies
Cable-Kids
Cable-Drama
Cable-Knowledge
Cable-Japan
Cable-Sports
Others
2 weeks after Chinese new year
2019
2 weeks after Chinese new year
2020
Source : Nielsen TAM Service
8
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
In the earlier days of the outbreak in Taiwan, social media usage skyrocketed among consumers who
expressed everything from fear to worries about the future to prayer. While social media buzz about COVID-
19 has remained steady since Chinese New Year, engagement peaked in early February. It then started to
taper off as more people began to use social media to stay informed with news than to express their own
personal experience.
“In Taiwan, we get a very well rounded view of how the consumer is engaging with media,”
Irene Chen, Nielsen Media Taiwan.
“During COVID-19, we saw expanded TV viewing in news and kids programming (due to younger
demos being home) and advertisers, that were benefitting disproportionately from the situation
leaning in to drive up TV and digital ad spends. We also saw very high engagement on social media,
first as a platform for information sharing and then as a platform for news.”
Taiwan
Sharp increase in ad’ spotsCleaning supplies TV ad’ spots multiply 7 times
9
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
TaiwanThe end of Jan reach the peak SOV in TaiwanOnline volume continues to ferment but engagement has slowed recently
Emoji directly express posters’ mood
10Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Hong Kong
11
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Despite Heightened Media Use in Hong Kong, Advertisers Retreat
In Hong Kong, behaviour in the local community began to change as soon as the first case of COVID-19
was confirmed on Jan. 23, 2020. The changes involved behaviours, mind-sets and media consumption.
Many of those changes reflected the efforts that the government and private companies took to reduce the
spread of the virus. Importantly, many consumers in Hong Kong lived through SARS, which means they fully
understand the need to minimize social interactions.
As consumers began restricting their time outside, reliance on the public subway dropped by 14 percentage
points during the first two months of the year, the average amount of time consumers spent at home
increased by 12% (Source: Nielsen Media Index). Should this trend continue, it could be a tough year for the
outdoor advertising segment in Hong Kong.
Hong Kong
75 75
13
31
19 19
94
73
61
11
24
14 15
6 5
Bus MTR Light Rail Green MiniBus
Red MiniBus
Taxi Ferry Uber/GoGoVan
etc.
Public transport is likely to be adversely impacted in Hong Kong
Jan-Feb 2019 Jan-Feb 2020
12
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
As more consumers stayed home, TV viewing
increased. Ratings for all day and all time
periods increased by 43% in February 2020
compared with February 2019, while primetime
ratings during the same period increased by
44% (source: Television Broadcasts Limited).
Hong Kong
2019 2020
ALL DAY ALL TIME RATINGS (ADAT)
+43%+18%
TV undoubtedly a top choice of in-home entertainment in Feb2020
Jan Feb
+44%+10%
PRIME TIME RATINGS (PT)
Source: The Big Data Project (data copyright by Television Broadcasts Limited)
Audience : “All Individual” ; Platform : TV + TVBOTT ; Activities : Live + As Live ; Variable : TVR ; Daypart : All Day All Time (ADAT) , Prime Time (PT)
Data period : 20190101-20200229
13
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
As was the case in Taiwan, news was the top TV genre, with ratings up 121% in January to February 2020
compared with the same time slot for the same period a year earlier. Non-news content was also popular,
reporting a 20% uptick on ratings for the same time slot compared with a year ago.
Hong Kong
2019 Jan-Feb 2020 Jan-Feb
2020’s Highest TVR (20:00):
+30.7% vs. 2019
Total TV
Total News/Info Channels
Total Non-News/Info Channels
2020’s Highest TVR (18:00):
+120.8% vs. 2019
2020’s Highest TVR (21:00):
+19.7% vs. 2019
Source: The Big Data Project (data copyright by Television Broadcasts Limited)
TV sees a dramatic increase in viewership in Hong Kong
14
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
In addition to spending more time with TV, consumers in Hong Kong spent quite a bit more time online as
the outbreak intensified. Entertainment activities increased, as did shopping for surgical masks, hand
sanitizers and cleansing agents. Typically, Hong Kong consumers are very accustomed to traditional in-
person shopping. So as more consumers opted to stay home, online—and online shopping—activities
skyrocketed. Based on the latest round (Jan-Feb 2020) of the Nielsen Media Index study, when we asked
consumers how behaviours changed in the past seven days, we learned that internet usage grew to a
historical high of 99%, while the penetration of online shopping increased by 8%. Average spending on
online shopping increased by USD$114 over a three-month period (1).
“The forming of new behaviours linked to greater time online shopping were a standout for
consumers in Hong Kong forced indoors by the outbreak. Expanded TV viewing became the norm at
this time as the average consumer was looking to be caught up on the often tense and evolving
situation. Businesses that have pulled back significantly in their ad spends in the current crises
should look to re-engage quickly with the consumer as normalcy resumes.”
- Clare Lui, Nielsen Media Hong Kong
Hong Kong
593 550
320
730
593
378
Online Purchase of Food,Beverages, Groceries
Any Food Delivery Website Any Supermarket Website
Online Shopping
Jan-Feb 2019 Jan-Feb 2020
Despite the increased media consumption among consumers in Hong Kong, the spread of COVID-19
created notable uncertainties in the advertising world. Most advertisers and marketers have remained
cautious with their ad campaigns, and many have suspended the campaigns they have planned for the first
few months of the year. We, along with many in the industry, expect this sense of caution to continue in the
coming weeks.
“The impact of COVID-19 is absolutely substantial,” said David Yeung, Vice President of Marketing
Communications, Consumer Group, at HKT Limited. “Almost all industries have been badly hit, with lots
of closure in the news for retail outlets, restaurants, etc.. Under such circumstances, many
marketers have no choice but to suspend marketing campaigns and activities for now. The key to
survival is to adapt to the changing business environment very quickly and to ensure threats are
turned into opportunities by tapping into technology and data."
Online as a convenient platform for food ordering and purchases
15Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Chinese Mainland
16
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Media Across Chinese Mainland Hits New Heights
Chinese Mainland was the first to experience the strains of the COVID-19 outbreak, and media consumption
among consumers has risen dramatically since the early part of the year. While increased TV viewing each
day was expected, the degree of increase has been unprecedented, rising by 70 minutes to 7 hours and 40
minutes amongst current TV viewers (3). The news and drama genres have experienced the most
viewership growth.
“Advertisers that have been compelled over time to tell their stories in compressed ad formats (from
largely 30-second slots down to almost 5 seconds in recent years) now had the opportunity to tell
longer stories and in a form better suited for news and drama.”
- James Gong, Nielsen Media Chinese Mainland
Chinese Mainland
Before Outbreak After Outbreak
69%
25%16% 18%
39%
-28%
13% 17%
-22%
-65%
1%
-59%
-12%
9%
-80%
-60%
-40%
-20%
0%
20%
40%
60%
80%
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000Before Outbreak After Outbreak year-on-year
Source: CCdata
Pre- and Post-COVID-19 Outbreak TV Viewership
17
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
As news of the outbreak intensified, so did conversations across social media, as chatter about COVID-19
between Jan. 20 and Feb. 20 far exceeded conversations about many other hot topics during the same
period.
Chinese Mainland
COVID-19
Spring Festival Gala
Kobe Bryant
Product campaign of famous brand
Hot Drama Blind Date Oscar0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
Source: Sina Weibo
Despite the circumstances, Nielsen social intelligence data suggests that Chinese consumers are making
most of their indoor situations. As consumers adjusted to their new reality, conversations online shifted to
“what to do at home,” “spending time with family” and “cooking delicacies.”
Toward the middle of March, consumer sentiment in the mainland had improved considerably as the
outbreak passed its peak. As a sense of normalcy began to return, advertisers started to evaluate investing
in media research to gauge the improving consumer sentiment and release pending digital ad campaigns
that they had placed on hold during much of February. As Zod Fang, Head of GroupM Knowledge, GroupM
China puts it, there is opportunity ahead: "Moving forward China will enter into the recovery stage soon. The
Chinese government is releasing more and more policies to stimulate the economy and consumption. This
will lead to greater demand. Therefore, brands need to get prepared. Work with agencies to have an overall
plan including sourcing, logistics, marketing and sales etc. to fully seize the opportunity."
Social Media Conversations in Chinese Mainland About COVID-19 Soar
18Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
South Korea
19
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Increased Media Use in South Korea Spiked Later than Elsewhere in North Asia
As we saw across other areas of North Asia, consumers in South Korea were quick to increase their digital
media usage as news about COVID-19 spread, especially across social media following confirmed cases in
Daegu on Feb. 19, 2020. Notably, news that person-to-person transmission was linked to a specific religious
group sparked a spike in social chatter about the group, called “Shinchonji.”
South Korea
0
100000
200000
300000
400000
500000
600000
700000
01/0
1/2
020
03/0
1/2
020
05/0
1/2
020
07/0
1/2
020
09/0
1/2
020
11/0
1/2
020
13/0
1/2
020
15/0
1/2
020
17/0
1/2
020
19/0
1/2
020
21/0
1/2
020
23/0
1/2
020
25/0
1/2
020
27/0
1/2
020
29/0
1/2
020
31/0
1/2
020
02/0
2/2
020
04/0
2/2
020
06/0
2/2
020
08/0
2/2
020
10/0
2/2
020
12/0
2/2
020
14/0
2/2
020
16/0
2/2
020
18/0
2/2
020
20/0
2/2
020
22/0
2/2
020
24/0
2/2
020
26/0
2/2
020
28/0
2/2
020
01/0
3/2
020
03/0
3/2
020
05/0
3/2
020
07/0
3/2
020
09/0
3/2
020
COVID19
Source: Nielsen Media Korea Buzzword2020.01.20~2020.03.08Unit: The number of postings(Blog, club, Knowledge Q&A, Community, SNS, Video)
Trended Social Buzz About COVID-19
20
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
South Korea
Source: Nielsen Media Korea Buzzword2020.01.20~2020.03.08
Popular Words on Social Media
20/01/2020to 16/02/2020
17/02/2020to 08/03/2020
21
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Across mobile apps, consumers amplified their use
across several key categories: games, video, food-
ordering and e-commerce. It was somewhat less
expected to see increased use of job and education
apps, but the uptick makes sense given the
replacement of many in-person classes with online
lectures. Also expected was the significant decline in
the usage of transportation and outdoor entertainment
apps, such as maps/navigation and movie ticketing.
South Korea
0
100
200
300
400
500
600
700
Week Commencing 20/01
Week Commencing 02/03+8.4%
+42.8%
+123.8%+3.9%
-31.3%
-79.5%
Wee
kly
Avg
.Tim
e S
pent
(Min
.)
+5.7%
Source: Nielsen Media Korea Mobile behaviour
Mobile App usage in Korea supports an increasingly indoor lifestyle
22
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
With respect to TV viewing, activity (viewing time) did not change much when the first case of COVID-19
was reported in South Korea on Jan. 23, 2020. That changed in the third week of February, and then
skyrocketed in week four, coinciding with the country’s alert level being elevated to its highest warning
threshold
“South Korean consumers quickly adapted their mobile app preferences to cater to their indoor
lifestyle and were glued on to their TV sets, across age groups, to monitor the evolving situation as
the crises heightened. It was an opportunistic time for advertisers to make their brands available and
engage in constructive conversation”
- Dohyun Yoo, Nielsen Media Korea
South Korea
(National, All Platform, Total Individual)ATV = Average time viewing
2 15 27 29
602
3,736
7,134
217
231
225
223235
260
250221
220
242
213 209 214201
0
50
100
150
200
250
300
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
Jan. Wk4 Jan. Wk5 Feb. Wk1 Feb. Wk2 Feb. Wk3 Feb. Wk4 Mar. Wk1
Cum. Infection 2020 2019Cum. Infection(case)
ATV(mins)
TV viewing expands in 2020 versus 2019, in line with rising infections
On Feb. 23rd,Announced the
highest alert level
23
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
This year’s TV viewing behaviour, while driven by COVID-19 worries, represented an opportunity for media
companies and advertisers during a period that isn’t characterized by heavy TV viewing. The heightened
average time spent viewing between noon and 18:00 was notably a
South Korea
134
92
73
139
219
286
371
132
95
70
130
215
282
366
154
96
69
141
222
286
367
115
69
65
130
211
274
357
500 400 300 200 100 0
Mar. Wk1
Feb. Wk4
Feb. Wk3
Feb. Wk2
143
89
70
127
228
303
392
168
95
73
133
238
316
413
200
115
79
155
266
345
447
190
113
82
141
255
336
428
0 100 200 300 400 500
<10 yr
10-19 yr
20-29 yr
30-39 yr
40-49 yr
50-59 yr
> 60 yr
Mar. Wk1
Feb. Wk4
Feb. Wk3
Feb. Wk2
2019 ATV by Age (Unit : mins) 2020 ATV by Age (Unit : mins)
TV viewing expands in 2020 versus 2019, in line with rising infections
(National, All Platform, Total Individual)ATV = Average time viewing
24
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
South Korea
0
5
10
15
20
25
30
35
40
Feb. Wk1 Feb. Wk2 Feb. Wk3 Feb. Wk4 Mar. Wk1
AMR(%)
Time
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
Feb. Wk1 Feb. Wk2 Feb. Wk3 Feb. Wk4 Mar. Wk1
Drama & Movies Entertainment News Education
Information Sports Kids Others
AMR
TV viewing expands in 2020 versus 2019, in line with rising infections
(National, All Platform, Total Individual)AMR = Average minute reading
25Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
Japan
26
Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.
JapanThe News Cycle Drives Japan’s Higher Media Consumption
News consumption in a crisis is to be expected, but daily digital news consumption in Japan increased by
the millions as worries about COVID-19 spread toward the end of February. Page views across Yahoo!
News spike to nearly 244 million on Feb. 27, 2020, 38% higher than the daily average. The increase was
driven by an additional 27 million people users, 24% more than the daily average during the month of
February as per Nielsen Digital Content Ratings.
100,000,000
120,000,000
140,000,000
160,000,000
180,000,000
200,000,000
220,000,000
240,000,000
260,000,000
01/0
1/2
0
01/0
3/2
0
01/0
5/2
0
01/0
7/2
0
01/0
9/2
0
01/1
1/2
0
01/1
3/2
0
01/1
5/2
0
01/1
7/2
0
01/1
9/2
0
01/2
1/2
0
01/2
3/2
0
01/2
5/2
0
01/2
7/2
0
01/2
9/2
0
01/3
1/2
0
02/0
2/2
0
02/0
4/2
0
02/0
6/2
0
02/0
8/2
0
02/1
0/2
0
02/1
2/2
0
02/1
4/2
0
02/1
6/2
0
02/1
8/2
0
02/2
0/2
0
02/2
2/2
0
02/2
4/2
0
02/2
6/2
0
02/2
8/2
0
Daily Average179,455
+38%Yahoo! News PV (000)243,944
15,000,000
17,000,000
19,000,000
21,000,000
23,000,000
25,000,000
27,000,000
29,000,000
01/0
1/2
0
01/0
3/2
0
01/0
5/2
0
01/0
7/2
0
01/0
9/2
0
01/1
1/2
0
01/1
3/2
0
01/1
5/2
0
01/1
7/2
0
01/1
9/2
0
01/2
1/2
0
01/2
3/2
0
01/2
5/2
0
01/2
7/2
0
01/2
9/2
0
01/3
1/2
0
02/0
2/2
0
02/0
4/2
0
02/0
6/2
0
02/0
8/2
0
02/1
0/2
0
02/1
2/2
0
02/1
4/2
0
02/1
6/2
0
02/1
8/2
0
02/2
0/2
0
02/2
2/2
0
02/2
4/2
0
02/2
6/2
0
02/2
8/2
0
+24%
Daily Average21,727
26,984Yahoo! News UA (000)
Page views grow considerably for Yahoo! News in Japan
Spike in Unique Audience for Yahoo! News in Japan
Source: Nielsen Digital Content Ratings
27
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Japan
As consumers spend more time indoors, online media consumption peaked. According to NTT
Communications, one of the major ISPs in Japan, internet traffic on weekdays (from 9:00 a.m. to 16:00 p.m.)
in the first week of March increased by 35% and also went up 40% in the following week compared to
average weekly usage. NHK news attributed this increase in traffic to online video, educational programs,
and online classes due to the expansion of remote work and school closures.
At home desktop consumption of content saw a meaningful upward shift. In the last week of February and
the first week of March, Nielsen saw media consumption growth in the weekly time spent on websites in the
“Entertainment –Videos/Movies” category, according to Nielsen, with 8.7% and 4.9% growth respectively
compared to the average of the first 3 weeks in February.
01:37
01:40
01:43
01:46
01:49
01:52
01:55
Average 02/24/2020 - 03/01/2020 03/02/2020 - 03/08/2020
Weekly Time SpentEntertainment-Videos/Movies
During this time, we see advertisers taking a cautious approach in Japan in the early days of the outbreak.
While some reduction in digital campaigns is expected this time of the year (the first two months are
generally soft), we continue to see a downward trend in Japan in 2020, even more than what seasonality
would otherwise suggest.
28
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Japan
There is a considerable pull back in digital campaigns. We saw about 5,065 million impressions on digital
advertising campaigns (excluding native ads) in the week of March 2, which was 20.5% smaller than during
the week of March 4, 2019, according to Pathmatics. At this stage, advertisers are erring on the side of
caution in this market.
“Even as content consumption around news spiked in Japan as the situation intensified and being
in-home led to greater desktop content consumption, advertisers pulled back spends significantly
and quickly in line with consumption sentiment in Japan. This means that advertisers may have
missed an opportunity to connect and build their brand proposition with a more engaged audience”
- Jun Miyamoto, Nielsen Media Japan
5,500,000,000
6,000,000,000
6,500,000,000
7,000,000,000
7,500,000,000
8,000,000,000
OCT NOV NOV NOV NOV DEC DEC DEC DEC DEC JAN JAN JAN JAN FEB FEB FEB FEB
2019-2020
2018-2019
Weekly Impressions (Nov-Feb)2018-19 & 2019-20
6,373
5,065
0
1,000,000,000
2,000,000,000
3,000,000,000
4,000,000,000
5,000,000,000
6,000,000,000
7,000,000,000
3/4/2019 – 3/10/2019 3/2/2020 – 3/8/2020
Weekly Total Impressions (000,000)*excluding Native Ads
Source: Pathmatics
29Copyright © 2020 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.