Courtney Brown BScMobile 07432486863 Email Court_Lil_sund@hotmail.co.uk

Profile

A dedicated and professional Geology Graduate, with strong communication and organisational skills developed over 10 years in the Sales and Engineering Community. Self-motivated, enjoys responsibility and achieves high standards. I am looking for Project Management roles within the engineering/materials handling sector.

Key Skills

Excellent communication skills, both verbally and written, ability to listen as well as summarise and convey ideas and information with confidence in presentation.

A strong background in Sales and Customer Service resulting in outstanding problem solving and objection handling skills.

A wealth of scientific knowledge and experience built up over a varied career, with all round skills that allow for analysis of problems in areas both known and unfamiliar.

Organisation and co-ordination with the ability to work to a schedule and on own initiative without guidance.

Promotes a strong team ethic where all stakeholders have the opportunity to enhance organisational effectiveness and encourage engagement from peers and junior personnel alike.

Experience working within a Stack Emissions Team conforming to various ISO Standards within the Environment Agency.

Able to carry out factual and interpretative reports and field studies. Project Management experience within the automation industry Familiar with Health & Safety Compliance within the automation and production industry

Career History

SSI Schaefer

Project Engineer Nov 14 – Present

Project Engineer responsible for the support of end to end delivery of large scale automated systems within the distribution and logistics sector. Managed/co-operated with projects for both Marks & Spencer UK, Sainsbury’s, JCB, TJ Morris and Macmillan Distribution Ltd.

Overseeing and managing mechanical, electrical and software teams Managing health and safety on installations under CDM and creating Construction Phase Plans and

Health and Safety plans. Liaising and working alongside in-house engineers and designers to resolve issues and problem solve. Knowledge and experience of working with both tote and pallet conveyors, pallet stacker cranes and

miniload systems. Provided persistence and commitment to ensure that the Statement of Requirement was met. Creating formal documentation for delivery and handover including CE Certification, Maintenance

Manuals, Training Guides, Health and Safety Files and Commissioning Materials Responsible for co-coordinating commissioning and testing teams for both mechanical and software

aspects and their delivery to the customer direct or through Consultants. Undertaking site supervisor/site manager roles and managing materials and schedules onsite. Creating project plans and managing timescales using Microsoft Project. Ability to read and understand technical drawings (Autocad) Managing budget and resources on projects

Cbrown_sund@Hotmail.co.uk 07432486863

SDI Group

Project Manager (Contract) Dec 13 – Nov 14

Project Manager responsible for the end to end delivery of automated systems within the distribution and logistics sector. Managed/co-operated with projects for both Marks & Spencer UK, Matalan, ASDA and UKMail DCs.

Overseeing and managing mechanical, electrical and software teams Managing health and safety on installations under CDM and creating Construction Phase Plans and

Health and Safety plans. Liaising and working alongside in-house engineers and designers to resolve issues and problem solve. Knowledge and experience of working with both Flat Conveyors and GOH Solutions (Garments on

Hangers). Provided persistence and commitment to ensure that the Statement of Requirement was met. Creating formal documentation for delivery and handover including CE Certification, Maintenance

Manuals, Training Guides and Commissioning Materials Sole responsibility for commissioning and testing systems on completion for both mechanical and

software aspects and their delivery to the customer direct or through Consultants. Undertaking site supervisor and managing materials and schedules onsite. Creating project plans and managing timescales using Microsoft Project. Ability to read and understand technical drawings (Autocad)

Semmco Ltd

Technical Sales Engineer Aug 13 – Dec 14

Sales Engineer responsible for liaising with new and prospect customers in the aviation and rail industry. Responsible for evaluating customers needs and providing bespoke solutions to access problems.

Business development within the rail industry to expand the existing customer base. Managed time effectively which constituted in efficient area coverage and company exposure Liaising and working alongside in-house engineers and designers, providing concept diagrams and

preparing quotations. Providing bespoke access solutions to meet working at height regulations. Provided persistence and commitment to ensure that the Statement of Requirement was met.

Wearside Pneumatics Ltd

External Sales Engineer Jun 12– May 13Sales engineer responsible for liaising with new and existing companies within the Industrial Sector. Directly responsible for evaluating the customers’ needs and providing solutions for their problems.

Provided outstanding results within company targets and increased revenue within a high pressure environment.

Managed time effectively which constituted in efficient area coverage Attended company technical training which enabled outstanding product knowledge. Successfully gathered compressed air system requirements to compile a bespoke product report. Provided persistence and commitment to ensure that the Statement of Requirement was met. Facilitation of relationships between in-house engineers, a nationwide customer base and external

service providers.

Cbrown_sund@Hotmail.co.uk 07432486863

T Mobile Ltd Mar 08- Jun 12

Retention Sales and Service AdviserRetention sales and service adviser responsible for retaining unsatisfied customers. Responsible for providing suitable solutions and products for their needs.

Maintaining a high standard of company targets and KPI‘s . Responsible for providing excellent customer service, having an up to date product knowledge and

background of Information Technology within the industry. Involved in the training and development of my peers, including side by side coaching and call

monitoring feedback. Successfully worked alongside management to develop new ideas for current and upcoming sales and

service campaigns. Working within regulations set by the Financial Services Authority. Experience handling confidential information within the guidelines.

Barclays Bank Plc Jan 05 - Aug 07

Business and Personal Account ConsultantAccount consultant responsible for providing financial advice and products to customers. Specialising in responsible lending and insurance sales.

Maintaining a high standard of company targets and KPI‘s . Responsible for providing excellent customer service, having an up to date product knowledge and

background of financial elements within the industry. Involved in the training and development of my peers, including side by side coaching and call

monitoring feedback. Successfully worked alongside management to develop new ideas for current and upcoming sales and

service campaigns. Working within regulations set by the Financial Services Authority. Experience handling confidential information within the guidelines.

Additional employment includes roles within retail, customer service and catering.

Tools and TechnologiesWindows 2000/XP/Vista/Win7MS Office Suite including Outlook, Word, Excel, PowerPoint & ProjectFirst Aid CertificateFull UK Driving LicenceCCSNG Safety PassportMcerts Registered TraineeFesto Basic Pneumatics P111D CourseExcaliber customer systemProtean customer database managementArcGIS Mapping and Spatial Analysis SoftwareGeorient Mapping SoftwareTrap Tester Seismic 3D analysis softwareAutoCADIOSH Managing Health & SafetyAPMP Project ManagementIPAF MEWP LiscenseSMSTSCDM

Cbrown_sund@Hotmail.co.uk 07432486863

CSCS

Academic Education

Durham University - Bsc GeologySunderland University - Biomedical Science Foundation DegreeCity of Sunderland - AS Level Physics

AS Level Fine ArtSandhill View School - 8 GCSE grades B and above including Mathematics and English

Leisure InterestsMountain Biking, Running and Reading

Cbrown_sund@Hotmail.co.uk 07432486863