Course Syllabus
BIZTEKEDC Campus
Course SyllabusCourse Name:Change Management
Course Code/Class
Credit Hours:3/3/0 Credit hours/class hours(per week)/lab
hours(per week)
Course Prerequisites:
Quarter/Year:Spring - 2014
Instructor:Muhammad Jiyad Shaikh
Contact No:0301-8260468,0300-9297466
Consultation Hours:During Break & on appointment
E-mail:[email protected]
1. Course Description:
Change is often described as one of the most significant
leadership challenges you will face. It is a source of uncertainty
and frustration for those at all levels: strategic, team, and most
painfully the individual. While approaches for dealing with change
may vary over time, the ways people react to it remain remarkably
constant. It is this human element that represents the most
considerable complication to successful transformation. When
managers and employees are unable to cope, even the well-planned
effort can failpotentially at an enormous cost to the organization
(and to peoples well-being). This course looks at organizational
change from a human and process perspective. You will understand
how change acts upon people, and what leadership behaviors are
needed to manage the upheaval. You will also learn key skills for
overcoming resistance to change, for supporting yourself and others
in times of uncertainty, and for facilitating the transition
process. Furthermore, we will investigate several change
approaches, methods offered by theorists and practitioners
regarding how to move an organization from one state to a
[presumably] more desirable one. And finally, of course, you will
apply your academic knowledge to case analyses, large and small
group discussions, and activities.
2. Course Objectives:
This course aims to prepare students to conduct inductive and
deductive business research regarding change management and also
design and execute a clear path through change by investigating and
committing to skills and best practices associated with inspiring
action, minimizing resistance, and gaining commitment with the view
of rendering the organization more productive, more competitive and
ultimately (if relevant) more profitable.
3. Learning Outcomes:On completion of the course participants
would be able to
LO1. Develop action plans corresponding to 3 levels of
responsibilities and desired behaviours: executives,
managers/team-leaders and individual contributors. Comprehend the
core dynamics of change in organizations: triggers, politics,
targets, effects
LO2.Generate a convincing message that others can embrace; and
commit to reinforcing it .Recognize why people often struggle with
change; encourage more optimistic perspectives and attitudes. Step
out of the victim mindset to become a catalyst for positive change
LO3. Develop and communicate a vision beyond the change .Uncover
Formalized Change Processes: e.g. Appreciative Inquiry, Action
Research. Leverage organizational culture to prevent resistance and
promote accountability
4. Textbook: 1. Waddell, D.M.. Cummings, T.G. & Worley, C.G.
(2011) Organisational Change: Development and Transformation
5. Topics/Chapters:
Hand out on case studies etc.
6. Teaching and Learning Methodology:Extended lectures using
overhead projector and the multimedia as and when needed. Class
room exercises, assignments and quizzes.
7. Materials and Supplies:Involvement of students in class room
exercises, using simple or scientific calculator, shall be
encouraged.
8. Grading Policy/Student Assessment:Assessment
Instruments*Percentage**LO Covered
Midterm Exam20 %LO 1,2
Quizzes10%LO 1,2
Project + Presentations20%LO 1,2,3
Final Exam50 %LO 1,2,3
9. Attendance Policy:Prompt arrival and regular attendance are
extremely important. Refer to student handbook for policies on late
entry, maximum absences allowed, leave application etc.
10. Expected Class Conduct:Maturity is expected from the class
regarding behavior, eating / using mobile phones, class
disturbance, late arrivals etc. Participants are also advised to
follow the deadlines fixed for assignments.
11. Weekly Course Outline:
SessionSession TopicAssessments*Percentage**
1Introduction
2Understanding change
3Levels of change
4Leadership and the role of the change agent/practitioner
5Case Study
6Managing resistance and organisational culture
7The process of organisational change
8Mid Term ExamMid-Term20%
9Organisational development and change
10Case Study
11Organisation transformation and change
12Change in a chaotic and unpredictable environment
13Change in a global setting &Future directions
14Research report submissions
15Project Presentation
16Final Examination, three hours duration.Final Exam50%
12. Students with Physical or Educational Challenges:Students
with educational and/or physical challenges are entitled to extra
attention and time from the instructor. Therefore students are
advised to notify the course instructor at the beginning of the
course. Special arrangement may also be made on prior request based
on specific challenges.
13. Academic IntegrityThis course seeks to empower students for
independent learning, resourcefulness, clear thinking, and
perception. All submitted work and activities should be genuine
reflections of individual achievement from which the student should
derive personal satisfaction and a sense of accomplishment.
Plagiarism and cheating subvert these goals and will be treated
according to the policy stated in the Student Handbook. The
instructor reserves the right to utilize electronic means to help
prevent plagiarism.
14. Instructors Course Portfolio:The Instructors Course
Portfolio (ICP) folder must be carried and maintained weekly (it
must include all work pertaining each respective week) by the
course instructor over the period of the semester. This folder must
be submitted to the faculty coordinator at the end of the course
and should include the following items:a. Course Syllabusb.
Presentation Slidesc. Handoutsd. Lecture Notese. Reading
Material/assignmentsf. Homeworkg. Projectsh. Examsi. Quizzesj.
Final Examk. Model answers for all assessmentsl. Any other material
pertaining to the course should also be included into the portfolio
folder.
15. Comments and/or Suggestions:
Students and Instructors may contact the Institutional Research
Department if there is a need to make suggestions or comments that
can help further improve the course. A link is also provided on
your account for frequent and trouble-free feedback. The
Institutional Research Department would like to hear your feedback
about the following:StudentsInstructors
Course Content/ thoroughness Lecture Delivery/Supplementary
Material Facilities/Labs/Software/Hardware Support Course alignment
with learning outcomes Any other comments/feedback Availability of
teaching material Facilities/Internet/Administrative Support Labs:
Software/Hardware/Technical support Availability and quality of
Teaching Instruments Any other comments/feedback
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