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COURSE GUIDEwww.WIC.nsw.edu.au
/WICSydnEy
ABn: 19 080 559 600 RTO nO: 90501CRICOS PROvIdER COdE: 01856K
2
At Wells International College (WiC), we aim to deliver
the highest quality Information Technology, Management
and Hospitality Training with our state-of-the-art computer
laboratories, modern campus and rigorous curriculum. Our
college is registered and accredited by the Australian Skills
Quality Authority (ASQA) and is listed on the Commonwealth
Register for Institutions and Courses for Overseas Students
(CRICOS). We are also registered on the National Training
Register and authorised to deliver Nationally Recognised
Training within the Australian Qualifications Framework.
Every graduate from Wells International College can be
assured that they will have the necessary employment skills
at the end of their course. Our courses are constantly
monitored and reviewed for any trends emerging from
industry which will assist our students to keep abreast of
the most current changes.
Gai Warner
Principal, Wells International College
Welcome
3
ABoUT Wic 05Why choose WiC ? 5
Academic Advisory Board 6 - 7
Student support services and facilities 8
Engage learning 9
Entry requirements 10
Study pathways 11
IT coURSeS 12Certificate IV in Information Technology 12
Diploma of Website Development 13
Diploma of Software Development 13
Diploma of Systems Analysis and Design 14
Advanced Diploma of Information Technology Business Analysis 14
BUSINeSS coURSeS 15Certificate IV in Leadership and Management 15
Diploma of Leadership and Management 16
Advanced Diploma of Leadership and Management 16
HoSPITAlITY coURSeS 17Certificate III in Hospitality 17
Certificate IV in Hospitality 18
Diploma of Hospitality Management 18
Advanced Diploma of Hospitality Management 19
oTHeR INFoRmATIoN 20Living and studying in Sydney 20 - 21
Fees and charge, Intake dates & Study timetable 22
How to apply 23
ABN: 19 080 559 600 | Cricos Provider Code: 01856K RTO No: 90501
Information here is correct at time of printing and is subject to change without notice.
Please contact WiC for any additional information. Copyright © 2017. All right reserved.
Latest Update: March 2017
www.wic.nsw.edu.au
4
STUDY WITH US ...
• Information Technology
• Leadership and Management
• Hospitality
5
WHY cHooSe WellSINTERNATIONAL COLLEGE ?
What we offer?
• 15 Hours face-to-face & 5 Hours online per week with both theory and practical
• Structured formal training for Theory-based units
• Classes are held in well equipped computer labs
• Study in a small group under direct supervision
• Learners’ guide and study materials will be provided for each class.
• Assessments can take form of role plays, case studies, practical demonstrations and written tests.
Wells International College offers qualifications in Information Technology, Leadership and Management, and Hospitality
ranging from Certificate III to Advanced Diploma levels. Using the very latest learning technology, studying at Wells Inter-
national College will enable you to develop and maintain currency in this rapidly-evolving industry.
Developed with the input of Industry experts, the courses at Wells International College are nationally recognised Train-
ing Packages and as such include all the latest skills you will need to be work-ready or to continue with further study at
Tertiary level.
6
AcADemIc ADVISORY BOARD
Times Education has established an academic advisory board, comprised of industry leading professionals, tasked with the
responsibility of promoting excellence in teaching and learning, and overseeing quality assurance of the academic functions
of Times Education. The academic advisory board will have scheduled meetings each year, and advise Times Education and
its Principal Executive Of cer on the academic aspects of Times Education’s business plans. They will also assist with the
formulation, coordination, approval and review of Times Education’s curriculum and academic policies.
Emeritus Professor Robert Castle, Chairman
Emeritus Professor Robert Castle was Head of Economics, Dean of Commerce, Director
of International Programs, Deputy Vice-Chancellor ( academic) and DVC (Academic and
International) at the University of Wollongong. He has written extensively on labour history
and economics. In recent years he has consulted widely on academic quality and governance.
Emeritus Professor Joan Cooper, Higher Education Consultant
Emeritus Professor Joan Cooper has extensive experience in Senior Executive positions in
Australian Universities. Joan was Pro-Vice-Chancellor (Students) & Registrar at UNSW for
5 years. She was previously Deputy Vice-Chancellor (Academic) at Flinders University and a
former Dean of Informatics at the University of Wollongong, where she served as Chair of
the Academic Board, and she has held senior positions at the Australian National University
and the University of Newcastle. In 2003 she was appointed an Emeritus Professor of
Wollongong, a title conferred in recognition of her contribution to the University, and in
2004 she was awarded the University of Newcastle’s Convocation Medal for Professional
Excellence. In April 2012 UNSW appointed her as an Emeritus Professor.
7
Ms. Gai Warner has been involved in the international
education industry since 1988. She has established
and managed Schools, Colleges, partnerships and
programs both domestically and internationally. Ms.
Warner has a rst class Honours degree, an Advanced
Diploma in Management, a Diploma of Quality Auditing
and a wealth of experience in Vocational Education
and CRICOS registered Colleges. Gai has worked at
Wollongong University, Charles Sturt University and
been the Principal of a number of Institutes in Sydney.
Ms Gai Warner,Principal Executive of Times
Education
In his role at Kaplan Higher Education in Singapore,
he and his team grew international enrolments from
11,000 in 2011 to over 18,000 enrolled students in
2013, partnering with 14 Universities from the UK
and Australia. He was the Founding Director at The
Hotel School, Sydney (formerly The Intercontinental
Hotel School) now an established quality brand in
Sydney and Melbourne. In the spirit of lifelong learning,
he has gained two degrees in education, completed
a Master of Management and has studied Strategic
Management at Cornell University. He is also a member
of the Australian Institute of Company Directors.
Mr Peter Lewis,Consultant
Professor David Battersby, vice-Chancellor of Federation
University
Professor David Battersby was previously Vice-
Chancellor of the University of Ballarat. He has held
senior academic appointments at universities in Australia
and New Zealand. He is the recipient of academic and
research awards from the Commonwealth Relations
Trust, the Australian-Japan Foundation and the British
Council and has been a higher education consultant to
UNESCO and the OECD.
Mr Ahmed Ratan,director of Studies of Times
Education
Education: Master of IT with Honours, Bachelor of
Computer Science and Engineering, Adv. Dip of Business
Management, Adv. Dip of Project Management, Adv. Dip
of IT, Diploma of Business Administration. Experiences:
Started his career as an IT professional but moved to
the vocational education and training industry in 2009.
He had worked at number of RTOs as key academic
personnel since. Over the course of his career he
was also actively involved in numerous ASQA audits
and gained a broad insight for both VET and CRICOS
compliances. He is currently working as the “Director
of Studies” for the Times Education Group.
Dr Henry Lee,Academic Program Manager
of UOW College
Henry Lee has been the Academic Program Manager
at UOW College, University of Wollongong, since
2008. In that role he oversees the operation of the
College’s university pathway and higher education
Diploma courses. Henry holds a PhD in History from
the University of Wollongong and lectured there in the
Faculty of Arts, in History and Politics, and then in the
Faculty of Commerce, in Industrial Relations, before
joining UOW College.
7
8
STUDeNT SUPPoRTSERVICES & FACILITIES
Student Welfare and Support
To assist you while studying at WiC, we have student welfare officers who
provide on-going support services to students. The student welfare officers
are friendly and they can give personal advice and assistance to students
in many areas including academic advice, student visas, health insurance,
welfare, social activities and effective study methods. They are also the
initial point of contact for all students.
orientation and enrolment
Our Orientation is usually held on the Thursday prior to the course 6)
commencement dates and starts at 9.00 am. It is compulsory for all new
newly arriving international students. At the Orientation, students will get to
meet our friendly staff, have a tour of the campus, receive your timetable,
your student ID card and have a chance to ask any questions about your
course and living in Australia. Students will be provided with your USB
lanyard which contains all the information you need to know about WiC and
a copy of all forms you will need whilst studying with us.
Academic Support
Academic staff at WiC are all highly qualified and are up-to-date with
the most current industry information as well as having all the required
academic credentials to ensure you, as a student, are trained for success
in your future career.
9
eNGAGINGLEARNING
Simulated environments allow learners to practice new skills risk-free
so they are more relaxed about attempting a task that may be daunting
in real-life.
Our resources are written and produced to support a seamless
transition from training to workplace.
Content is designed to capture and maintain learner attention.
Information is delivered in a variety ways with various levels of
interaction to ensure this is achieved.
We utilise the VAK (visual, auditory, kinesthetic) model so that all
learning styles are supported. The use of audio, video, picture and
interactive elements allow learners to succeed.
Through the use of rich media, video transcripts and reduced on-
screen text, we help ensure that no learner is disadvantaged due to
physical or mental capability.
Our resources encourage learners to develop their critical thinking
abilities. We want learners to be able to demonstrate the practical
applications of new knowledge, not just passively recall facts.
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2
5
3
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eNTRY REQUIREMENTS
Below are academic entry requirements for both domestic
and international students. International students MUST
• Be 18 years of age or over; AND
• Satisfactorily completed Australian year 12
(or equivalent); AND
• Language proficiency level; Upper Intermediate;
IELTS score of at least 5.5 (or equivalent).
STUDY PATHWAYSBy studying Vocational Education and Training courses students can also use the qualification gained to enter a
range of Tertiary Institutions like Universities and other Colleges of Higher Learning. Credit packages and articulation
arrangements will vary from Institution to Institution depending upon the course you wish to study and can be applied
for separately.
Credit packages and articulation arrangements will vary from Institution to Institution depending upon the course you wish to study.
HIGHER EDUCATION
HOSPITALITYSTREAM
Certificate IV inHospitality
SIT40416
Diploma of HospitalityManagement
SIT50416
Advanced Diploma ofHospitality Management
SIT60316
Certificate III inHospitality
SIT30616
BUSINESSSTREAM
Diploma of Leadership and Management
BSB51915
Advanced Diploma ofLeadership and Management
BSB61015
Certificate IV inLeadership and Management
BSB42015
ITSTREAM
Advanced Diploma of InformationTechnology Business Analysis
ICT60315
Certificate IV inInformation Technology
ICT40115
Diploma of Website Development
ICT50615
Diploma of Software Development
ICT50715
Diploma of Systems Analysis and Design
ICT50815
01
02
03
04
+ Workplace Safety and Sustainability+ Professional Ethics and Communication in IT
+ Business Analysis+ Developing and Delivering Technical Documentation+ Software Development Methodologies
+ Automate Processes+ Introductory Programming
+ Basic Web Design+ Manage Simple Projects
This qualification provides the skills and knowledge for
an individual to be competent in a wide range of general
information and communications technology (ICT)
technologies and to support small to medium enterprises
(SMEs) that require broader rather than more specialised
ICT support. Persons working at this level apply a wide
range of knowledge and skills in basic networking, IT
support, database development, programming and web
development support; and working safely and ethically in a
sustainable work environment.
Potential career:• ICT Technician/Customer Support• Information Systems• Operator/Administrator• User Support Technician• Network Operations Technician
Skills you will be developing:• Troubleshooting and running diagnostic tests• Providing solutions to hardware or software faults• Selecting, installing and using computer software• Hardware products based on analysis of technical
needs• Producing documents• Liaising with clients• Consulting with end users to determine requirement
sign-off
CRICOS COURSE COdE: 086519B | dURATIOn: 52 WEEKS
Qualification Structure
5 Core units & 15 Elective units. (Total 20 units)
TERM SUBJECT nAME
CERTIFICATE IV IN INFoRmATIoN TecHNoloGY
ICT40115
INFoRmATIoNTecHNoloGYcoURSeS
13
01
02
03
04
+ Project Management+ Web Programming
+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency plans
+ Build Dynamic Websites+ Verify Business Requirements Against Safety
+ Rapid Application Development+ Evaluate and Communicate Business Requirements
01
02
03
+ Advanced Programming
+ Evaluate and Communicate Business Requirements+ Rapid Application Development
+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency plans
+ Project Management + Software Testing
CRICOS COURSE COdE: 086675A | dURATIOn: 52 WEEKS
This qualification provides the skills and knowledge for
an individual to design, build and manage websites as an
independent web developer or as part of a team. You will
learn about HTML, CSS, JavaScript, PHP and Content
Management Systems. Students will get to practice and
gain knowledge from our practical and hands on classes.
Potential career:• Web developer
• Web developer manager
• Web programmer
Skills you will be developing:
• Communicating concepts and solutions for complex
issues to colleagues and clients
• Writing complex reports for business
• Transferring and applying theoretical concepts and
technical or creative skills to a range of situations
information from a variety of sources
• Developing and implementing risk management plans
Qualification Structure
8 Core units & 12 Elective units. (Total 20 units)
TERM SUBJECT nAME
DIPLOMA OF WeBSITe DeVeloPmeNT
ICT50615
CRICOS COURSE COdE: 086689F | dURATIOn: 52 WEEKS
DIPLOMA OF SoFTWARe DeVeloPmeNT
ICT50715
This qualification provides the skills and knowledge for an
individual to design and develop computer software. We
provide practical and hands on classes. This course will
provide you with the skills to develop web services and
mobile applications in Android and Apple. You will also
learn how to build software applications for cloud services
and work on a large scale project as part of a team.
Potential career:• Analyst programmer support
• Database support programmer
• Web support programmer
Skills you will be developing:
• Using project planning skills in relation to project
scope, time, cost, quality, communications and risk
management
• Transferring and applying theoretical concepts and
technical or creative skills to a range of situations with
variety of sources
• Taking personal responsibility and autonomy in
performing complex technical operations or organising
others
Qualification Structure
10 Core units & 6 Elective units. (Total 16 units)
TERM SUBJECT nAME
04
14
DIPLOMA OF SYSTem ANAlYSIS AND DeSIGN
ADVANCED DIPLOMA OF INFoRmATIoN TecHNoloGY BUSINeSS ANAlYSIS
CRICOS COURSE COdE: 086707J | dURATIOn: 52 WEEKS CRICOS COURSE COdE: 086744D | dURATIOn: 52 WEEKS
ICT50815
ICT60315
This qualification provides the skills and knowledge for an
individual to determine client business requirements and
to support a project team in the analysis and redesign
of systems to ensure they meet client needs. In our
Diploma of Systems Analysis and Design, students can
gain the knowledge and skills to determine client business
requirements and to support a project team in the
analysis and redesign of systems to ensure they meet
client needs.
Potential career:• Applications architect
• Business analyst
• Information technology analyst
Skills you will be developing:
• Managing information technology projects in relation
to project scope, time, cost, quality, communications
and risk management
• Participating in teams concerned with planning and
evaluation functions
• Analysing requirements and devising solutions to
technical problems or management issues
• Holding discussions on quality issues with development
staff and establishing agreed actions
This qualification provides the skills and knowledge for
an individual to be competent in business analysis in
an information and communications technology (ICT)
environment, either as an independent ICT specialist or as
team leader. Individuals who complete this qualification will
be competent to analyse, identify and coordinate relevant
ICT business solutions to meet given organisational goals.
Potential career:• ICT business manager
• ICT manager
• Project manager
Skills you will be developing:
• Developing plans
• Planning for controls and contingencies when
designing ICT frameworks
• Managing group facilitation and presentation skills in
relation to transferring and collecting information
• Reviewing strategy with security approved key
stakeholders
• Having knowledge of current industry-accepted
hardware and software products
Qualification Structure
9 Core units & 12 Elective units. (Total 21 units)
TERM SUBJECT nAME
01
02
03
04
+ Business Requirements Specification+ Database Design+ Data Modelling
+ Evaluate and Communicate Business Requirements+ Rapid Application Development
+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency Plans
+ Project Management+ Integrate IT Security and Sustainability to Project Specification
Qualification Structure
9 Core units & 6 Elective units. (Total 15 units)
TERM SUBJECT nAME
01
02
03
04
+ Maintain ICT Policy and Procedures+ ICT Business Analysis
+ ICT Requirements Specification+ Managing ICT Solutions
+ Change Management
+ ICT Project Management
15
BUSINeSScoURSeS
Qualification Structure
4 Core units & 8 Elective units. (Total 12 units)
TERM UnIT nAME
02
03
04
+ Communicate Effectively as a Workplace Leader+ Lead Team Effectiveness+ Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements
+ Lead Effective Workplace Relationships+ Implement Operational Plan+ Promote Innovation in a Team Environment
+ Develop Work Priorities+ Identify Risk and Apply Risk Management Processes+ Make a Presentation
+ Address Customer Needs+ Show Leadership in the Workplace+ Implement and Monitor Environmentally Sustainable Work Practices
01
CERTIFICATE IV INleADeRSHIP AND mANAGemeNT
CRICOS COURSE COdE: 089165K | dURATIOn: 52 WEEKS
BSB42015
This qualification provides skills and knowledge for an
individual to be competent in the role of developing and
emerging leader and manager in a range of enterprise
and industry contexts. Individuals who complete this
qualification will learn how to provide leadership, guidance
and support to others along with responsibly organising
and monitoring the output of their team. They will also be
able to apply solutions to a defined range of predictable
and unpredictable problems, and analyse and evaluate
information from a variety of sources.
Potential career:• Team Leader
• Supervisor
• Coordinator
• Leading Hand
Skills you will be developing:
• Leadership skills
• Organising and monitoring skills
• Problem solving skills
16
DIPLOMA OFleADeRSHIP AND mANAGemeNT
CRICOS COURSE COdE: 089166J | dURATIOn: 52 WEEKS
BSB51915
This qualification reflects the role of individuals who
will apply knowledge, practical skills and experience in
leadership and management across a range of enterprise
and industry contexts. Individuals at this level will learn
how to display initiative and judgement in planning,
organising, implementing and monitoring their own
workload and the workload of others. They will also learn
to use communication skills to support individuals and
teams to meet organisational or enterprise requirements.
This qualification will make the individuals competent to
plan, design, apply and evaluate solutions to unpredictable
problems, and identify, analyse and synthesise information
from a variety of sources.
Potential career:• Managers of various types
• Supervisor
Skills you will be developing:
• Leadership skills
• Team management skills in the area of planning,
organising, analysing information and problem solving
• Applying communication skills in management process
+ Develop and Use Emotional Intelligence+ Lead and Manage Effective Workplace Relationships+ Manage Meetings
+ Manage Budgets and Financial Plans+ Support The Recruitment, Selection and Induction of Staff+ Manage Risk
+ Lead and Manage Team Effectiveness+ Manage Quality Customer Service+ Undertake Project Work
Qualification Structure
4 Core units & 8 Elective units. (Total 12 units)
TERM UnIT nAME
01
02
03
04
+ Manage People Performance+ Manage Business Document Design and Development+ Manage Operational Plan
ADVANCED DIPLOMA OFleADeRSHIP AND mANAGemeNT
CRICOS COURSE COdE: 088264D | dURATIOn: 52 WEEKS
BSB61015
This qualification reflects the role of individuals who
apply specialised knowledge and skills, together with
experience in leadership and management, across a range
of enterprise and industry contexts. Individuals at this
level use initiative and judgement to plan and implement
a range of leadership and management functions, with
accountability for personal and team outcomes within
broad parameters. They use cognitive and communication
skills to identify, analyse and synthesise information from a
variety of sources and transfer their knowledge to others,
and creative or conceptual skills to express ideas and
perspectives to respond to complex problems.
Potential career:• Managers of various types
• Senior managers
Skills you will be developing:
• Developing leadership skills
• Management skills in the area of communication,
solving problems, making and executing strategic
decisions for business
• Organisational change management skills
Qualification Structure
4 Core units & 8 Elective units. (Total 12 units)
TERM UnIT nAME
01
02
03
04
+ Provide Leadership across the Organisation+ Lead and Manage Organisational Change+ Manage Knowledge and Information
+ Develop and Implement Strategic Plans+ Develop and Implement a Business Plan+ Manage Finances
+ Manage the Marketing Process+ Manage Market Research+ Develop Workplace Policy and Procedures for Sustainability
+ Manage Innovation and Continuous Improvement+ Develop a Marketing Plan+ Develop, Implement and Maintain WHS Management Systems
17
CERTIFICATE III INHoSPITAlITY
CRICOS COURSE COdE: 093158G | dURATIOn: 40 WEEKS
SIT30616
This qualification reflects the role of individuals who
have a range of well-developed hospitality service, sales
or operational skills and sound knowledge of industry
operations. Using discretion and judgement, they work
with some independence and under limited supervision
using plans, policies and procedures to guide work
activities. This qualification provides a pathway to work in
organisations such as restaurants, hotels, motels, clubs,
pubs, cafés, and coffee shops.
Potential career:
Espresso coffee machine operator / Food and beverage
attendant / Function host and attendant /
Guest service agent and housekeeper / Restaurant host,
bar attendant and waiter
Skills you will be developing:• Communicating with others and promoting participative
workplace practice
• Developing solutions to new and emerging issues
• Contributing to the development of other team
members
• Working under supervision and completing assigned
tasks
• Applying risk management processes to hospitality
operations
• Encouraging creative and innovative workplace solutions
• Developing personal hospitality skill and participating in
team work activities
• Developing practical hospitality skills to ensure high
standards of customer service
• Managing own time and priorities taking responsibility
as required by work role and ensuring all organisational
policies and procedures are adhered to
• Assisting others to acquire new knowledge and skills to
improve team and individual performance
• Using electronic communication devices and processes
such as internet, intranet, email to produce written
correspondence and reports
* See Hospitality qualification structure on page 17
HoSPITAlITYcoURSeS
18
CERTIFICATE IV INHoSPITAlITY
CRICOS COURSE COdE: 093170A | dURATIOn: 53 WEEKS
SIT40416
This qualification reflects the role of skilled operators
who use a broad range of hospitality service, sales or
operational skills combined with supervisory skills and
sound knowledge of industry operations to plan, monitor
and evaluate the work of team members. They operate
independently or with limited guidance from others,
and use discretion to solve non-routine problems. This
qualification provides a pathway to work as a supervisor in
hospitality organisations.
Potential career:
Concierge / Front offce supervisor or team leader /
Housekeeper / Duty manager or Shift manager
Skills you will be developing:• Communicating effectively with operational staff &
negotiating acceptable solutions to problems and
complaints.
• Developing Initiative and enterprise skills to improve
operational and service efficiency in the hospitality
sector
• Planning and organising tasks to deliver a positive
service outcome for hospitality customers
• Improving problem-solving skills as well as using
discretion & judgement to implement predetermined
policies and procedures
• Having knowledge & understanding of legal compliance
issues and providing advice to team members
• Motivating and leading teams
DIPLOMA OFHoSPITAlITY mANAGemeNT
CRICOS COURSE COdE: 093160C | dURATIOn: 80 WEEKS
SIT50416
This qualification reflects the role of individuals who
have a range of well-developed hospitality service, sales
or operational skills and sound knowledge of industry
operations. Using discretion and judgement, they work
with some independence and under limited supervision
using plans, policies and procedures to guide work
activities. This qualification provides a pathway to work in
organisations such as restaurants, hotels, motels, clubs,
pubs, cafés, and coffee shops.
Potential career:
Espresso coffee machine operator / Food and beverage
attendant / Function host and attendant /
Guest service agent and housekeeper / Restaurant host,
bar attendant and waiter
Skills you will be developing:• Communicating with others and promoting participative
workplace practice
• Developing solutions to new and emerging issues
• Contributing to the development of other team
members
• Working under supervision and completing assigned
tasks
• Applying risk management processes to hospitality
operations
• Encouraging creative and innovative workplace solutions
• Developing personal hospitality skill and participating in
team work activities
• Developing practical hospitality skills to ensure high
standards of customer service
• Managing own time and priorities taking responsibility
as required by work role and ensuring all organisational
policies and procedures are adhered to
• Assisting others to acquire new knowledge and skills to
improve team and individual performance
• Using electronic communication devices and processes
such as internet, intranet, email to produce written
correspondence and reports
* See Hospitality qualification structure on page 17
19
ADVANCED DIPLOMA OF HoSPITAlITY mANAGemeNT
CRICOS COURSE COdE: 093145B | dURATIOn: 105 WEEKS
SIT60316
This qualification reflects the role of skilled operators
who use a broad range of hospitality service, sales or
operational skills combined with supervisory skills and
sound knowledge of industry operations to plan, monitor
and evaluate the work of team members. They operate
independently or with limited guidance from others,
and use discretion to solve non-routine problems. This
qualification provides a pathway to work as a supervisor in
hospitality organisations.
Potential career:
Concierge / Front offce supervisor or team leader /
Housekeeper / Duty manager or Shift manager
Skills you will be developing:• Communicating effectively with operational staff &
negotiating acceptable solutions to problems and
complaints.
• Developing Initiative and enterprise skills to improve
operational and service efficiency in the hospitality
sector
• Planning and organising tasks to deliver a positive
service outcome for hospitality customers
• Improving problem-solving skills as well as using
discretion & judgement to implement predetermined
policies and procedures
• Having knowledge & understanding of legal compliance
issues and providing advice to team members
• Motivating and leading teams
# This will be conducted in the workplace,
* These units will be delivered by “The Coffee School”
Hospitality Qualification Structure
YeAR 1
TeRm 01
TeRm 01
+ Use hygienic practices for hospitality service+ Communicate electronically+ Source and use information on the hospitality industry+ Access and interpret product information+ Show social and cultural sensitivity+ Work effectively with others+ Coach others in job skills
+ Provide service to customers+ Provide responsible service of alcohol*+ Use hygienic practices for food safety*+ Prepare and serve espresso Coffee*+ Serve food and beverage
+ Work Effectively in Hospitality Service #
+ Manage operational plan+ Manage Meetings+ Manage diversity in the workplace+ Manage conflict+ Enhance customer service experience
+ Identify hazards, assess and control safety practices+ Implement and monitor work health and safety practices+ Monitor work operation+ Lead and manage people+ Manage finances within a budget+ Prepare and monitor budgets
+ Research and comply with regulatory requirements+ Establish and conduct business relationships+ Roster Staff+ Develop and manage quality customer service practices
+ Establish and maintain a work health and safety system+ Manage finances+ Develop and implement marketing strategies
+ Recruit, select and induct staff+ Monitor staff performance+ Manage physical assets+ Develop and implement a business plan
C
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eeks
TeRm 02
TeRm 02
TeRm 03
TeRm 03
TeRm 04
TeRm 04
YeAR 2
20
Australia is a true multicultural nation
with people from all parts of the world. It
is surrounded by water so there are many
beaches and Australia has a beautiful
natural environment with National Parks
and a relaxed lifestyle. The country is made
up of eight states and territories each
with their own governments as well as the
federal government.
Sydney is the largest city and the most
popular city in Australia. It has the world
famous Opera House and beautiful Sydney
Harbour Bridge. Sydney is a cosmopolitan
city with many restaurants and shopping
areas within a short distance to stunning
beaches and parks. There are always plenty
of things to do while living and studying in
Sydney.
...
1 2
3
4
lIVING AND STUDYINGSYDNEY, AUSTRALIA
Sydney is one of the world’s most
loved cities and it has a sunny and
vibrant vibe that attracts people
from around the world!
21
...
estimated cost of living
Living expenses can include accommodation,
transportation, food, clothes, books and entertainment.
You will need approximately AUD $20,000 to cover the
whole year of study in Sydney (excluding tuition fees).
Rents are fairly high in Sydney but this depends on
whether you choose to share with friends and which
suburb you choose to live in. Transport is easy to access
as all trains, buses, ferry and light rails lead to the CBD.
Students should have at least AUD $2,000 when you first
arrive to cover your initial expenses. These figures do not
include large household items such as a refrigerator or
a car.
For more information, visit www.studyinaustralia.gov.au
Find work while you study
As an international student you are allowed to work
for 40 hours per fortnight. The Permission to work is
automatically included with your student visa. A variety of
casual jobs can be found in cafés, restaurants and other
retail outlets. Australia’s minimum wage depends on
your age, job classification and what industrial instrument
these are covered by.
For more information, visit www.fairwork.gov.au
overseas Student Health cover
The health care system in Australia is one of the best
but the cost of treatment can be expensive. While you
are enjoying your student life in Sydney, the last thing
you want to worry about is medical expenses if you get
sick or have an accident. It is a visa requirement that
all international students have Overseas Student Health
Cover (OSHC) for the duration of their student visa. 1. Sydney Harbour, Circular Quay
2. Royal Botanical Garden, Sydney
3. Lane Cove National Park
4. Darling Habour, Sydney
5. St Mary’s Cathedral, Sydney
6. Queen Victoria Building,
Sydney CBD
5
6
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MON TUE WED THU FRI SAT9.00
-17.30
9.00-
17.30
9.00-
17.309.00
-17.30
17.45-
21.4517.45
-21.45
17.45-
21.4517.45
-21.45
9.00-
17.309.00
-17.30
SHIFT 1
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Fee and charges
For full fee and charges please refer to Student fees &
charges on the website, www.wic.nsw.edu.au
Study Timetable
At WiC, we provided a flexible timetable for students to
enjoy their student life to the maximum. Our students can
choose the study timetable that suits their lifestyle and be
able to enjoy life outside the classroom. We try to cater
to all students need and hope they can enjoy their time in
Sydney, Australia.
Intake Dates
Choose when you want to study. WiC has 4 intake dates
all year round. Don’t wait and start whenever you like!
For holidays please refer to the Academic Calendar.
2017 Intakes
09 January
03 April
03 July
25 September
2018 Intakes
08 January
03 April
02 July
24 September
2019 Intakes
07 January
01 April
01 July
23 September
2020 Intakes
06 January
30 March
29 June
21 September
Enrolment / Application fee* (not refundable)
Confirmation of Enrolment (CoE)
Material Fee (per term)
RPL Application fee
Priority Processing fee
Airport Pick Up
Home stay placement fee from
Overseas Student Health Cover (OHSC) 2016(Single cover premium, subject to change upon the Medibank Private price guide)
AUD $200.00
AUD $50.00
AUD $50.00
AUD $200.00
AUD $50.00
AUD $150.00 (one way)
AUD $200.00AUD $250.00 (full board)AUD $180.00 (share room)
AUD $255.00 (6 months)AUD $510.00 (12 months)AUD $1020.00 (24 months)
23
choose the course
Check out our course outline for English and academic entry
requirements.
complete the enrolment form
Read the terms & conditions and the pre-enrolment information
available from our website then complete the enrolment form online
or request a paper enrolment form.
Receiving an offer letter from Wic
If your application is successful you will receive a letter of offer in
a nominated course along with a student agreement. When we
receive your signed student agreement and fees, we will send you
a confirmation of Enrolment Form (CoE). This
form is used to apply for your student visa and
you are ready go!
Submit your application
Return your application form and the necessary documents to:
Wells International college Pty ltd
lower Ground, 101 Sussex St., Sydney NSW 2000
OR email to: [email protected]
APPLy OnLInE ? You can upload your documents directly on to
the website and submit it together with you application.
Provide relevant documents
Attached all relevant documents.
For example...
• Certified copies of your passport
• Education qualifications
• English qualifications
• Working experience (if relevant)
• RPL application (if relevant).
HoW To APPLY
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WELLS InTERnATIOnAL
COLLEGEwww.WIC.nsw.edu.au
LG, 101 Sussex St. Sydney NSW 2000 AUSTRALIA+61 2 9283 4388 [email protected]
dISCLAIMER: The information in this brochure is correct as of April 2017. Changes in circumstances after this date may alter the accuracy of the information. WiC reserves the right to alter any matter described in this brochure without notice. Reader are responsible for verifying information that pertains to them by contacting the College.