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COURSE GUIDE www. WIC.nsw.edu.au /WICSYDNEY ABN: 19 080 559 600 RTO NO: 90501 CRICOS PROVIDER CODE: 01856K

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Page 1: COURSE GUIDE - Wells International Collegewic.nsw.edu.au/wp-content/uploads/2017/05/170303-A4Booklet-Proof.pdfCOURSE GUIDE ... The academic advisory board will have scheduled meetings

COURSE GUIDEwww.WIC.nsw.edu.au

/WICSydnEy

ABn: 19 080 559 600 RTO nO: 90501CRICOS PROvIdER COdE: 01856K

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2

At Wells International College (WiC), we aim to deliver

the highest quality Information Technology, Management

and Hospitality Training with our state-of-the-art computer

laboratories, modern campus and rigorous curriculum. Our

college is registered and accredited by the Australian Skills

Quality Authority (ASQA) and is listed on the Commonwealth

Register for Institutions and Courses for Overseas Students

(CRICOS). We are also registered on the National Training

Register and authorised to deliver Nationally Recognised

Training within the Australian Qualifications Framework.

Every graduate from Wells International College can be

assured that they will have the necessary employment skills

at the end of their course. Our courses are constantly

monitored and reviewed for any trends emerging from

industry which will assist our students to keep abreast of

the most current changes.

Gai Warner

Principal, Wells International College

Welcome

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ABoUT Wic 05Why choose WiC ? 5

Academic Advisory Board 6 - 7

Student support services and facilities 8

Engage learning 9

Entry requirements 10

Study pathways 11

IT coURSeS 12Certificate IV in Information Technology 12

Diploma of Website Development 13

Diploma of Software Development 13

Diploma of Systems Analysis and Design 14

Advanced Diploma of Information Technology Business Analysis 14

BUSINeSS coURSeS 15Certificate IV in Leadership and Management 15

Diploma of Leadership and Management 16

Advanced Diploma of Leadership and Management 16

HoSPITAlITY coURSeS 17Certificate III in Hospitality 17

Certificate IV in Hospitality 18

Diploma of Hospitality Management 18

Advanced Diploma of Hospitality Management 19

oTHeR INFoRmATIoN 20Living and studying in Sydney 20 - 21

Fees and charge, Intake dates & Study timetable 22

How to apply 23

ABN: 19 080 559 600 | Cricos Provider Code: 01856K RTO No: 90501

Information here is correct at time of printing and is subject to change without notice.

Please contact WiC for any additional information. Copyright © 2017. All right reserved.

Latest Update: March 2017

www.wic.nsw.edu.au

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STUDY WITH US ...

• Information Technology

• Leadership and Management

• Hospitality

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WHY cHooSe WellSINTERNATIONAL COLLEGE ?

What we offer?

• 15 Hours face-to-face & 5 Hours online per week with both theory and practical

• Structured formal training for Theory-based units

• Classes are held in well equipped computer labs

• Study in a small group under direct supervision

• Learners’ guide and study materials will be provided for each class.

• Assessments can take form of role plays, case studies, practical demonstrations and written tests.

Wells International College offers qualifications in Information Technology, Leadership and Management, and Hospitality

ranging from Certificate III to Advanced Diploma levels. Using the very latest learning technology, studying at Wells Inter-

national College will enable you to develop and maintain currency in this rapidly-evolving industry.

Developed with the input of Industry experts, the courses at Wells International College are nationally recognised Train-

ing Packages and as such include all the latest skills you will need to be work-ready or to continue with further study at

Tertiary level.

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AcADemIc ADVISORY BOARD

Times Education has established an academic advisory board, comprised of industry leading professionals, tasked with the

responsibility of promoting excellence in teaching and learning, and overseeing quality assurance of the academic functions

of Times Education. The academic advisory board will have scheduled meetings each year, and advise Times Education and

its Principal Executive Of cer on the academic aspects of Times Education’s business plans. They will also assist with the

formulation, coordination, approval and review of Times Education’s curriculum and academic policies.

Emeritus Professor Robert Castle, Chairman

Emeritus Professor Robert Castle was Head of Economics, Dean of Commerce, Director

of International Programs, Deputy Vice-Chancellor ( academic) and DVC (Academic and

International) at the University of Wollongong. He has written extensively on labour history

and economics. In recent years he has consulted widely on academic quality and governance.

Emeritus Professor Joan Cooper, Higher Education Consultant

Emeritus Professor Joan Cooper has extensive experience in Senior Executive positions in

Australian Universities. Joan was Pro-Vice-Chancellor (Students) & Registrar at UNSW for

5 years. She was previously Deputy Vice-Chancellor (Academic) at Flinders University and a

former Dean of Informatics at the University of Wollongong, where she served as Chair of

the Academic Board, and she has held senior positions at the Australian National University

and the University of Newcastle. In 2003 she was appointed an Emeritus Professor of

Wollongong, a title conferred in recognition of her contribution to the University, and in

2004 she was awarded the University of Newcastle’s Convocation Medal for Professional

Excellence. In April 2012 UNSW appointed her as an Emeritus Professor.

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Ms. Gai Warner has been involved in the international

education industry since 1988. She has established

and managed Schools, Colleges, partnerships and

programs both domestically and internationally. Ms.

Warner has a rst class Honours degree, an Advanced

Diploma in Management, a Diploma of Quality Auditing

and a wealth of experience in Vocational Education

and CRICOS registered Colleges. Gai has worked at

Wollongong University, Charles Sturt University and

been the Principal of a number of Institutes in Sydney.

Ms Gai Warner,Principal Executive of Times

Education

In his role at Kaplan Higher Education in Singapore,

he and his team grew international enrolments from

11,000 in 2011 to over 18,000 enrolled students in

2013, partnering with 14 Universities from the UK

and Australia. He was the Founding Director at The

Hotel School, Sydney (formerly The Intercontinental

Hotel School) now an established quality brand in

Sydney and Melbourne. In the spirit of lifelong learning,

he has gained two degrees in education, completed

a Master of Management and has studied Strategic

Management at Cornell University. He is also a member

of the Australian Institute of Company Directors.

Mr Peter Lewis,Consultant

Professor David Battersby, vice-Chancellor of Federation

University

Professor David Battersby was previously Vice-

Chancellor of the University of Ballarat. He has held

senior academic appointments at universities in Australia

and New Zealand. He is the recipient of academic and

research awards from the Commonwealth Relations

Trust, the Australian-Japan Foundation and the British

Council and has been a higher education consultant to

UNESCO and the OECD.

Mr Ahmed Ratan,director of Studies of Times

Education

Education: Master of IT with Honours, Bachelor of

Computer Science and Engineering, Adv. Dip of Business

Management, Adv. Dip of Project Management, Adv. Dip

of IT, Diploma of Business Administration. Experiences:

Started his career as an IT professional but moved to

the vocational education and training industry in 2009.

He had worked at number of RTOs as key academic

personnel since. Over the course of his career he

was also actively involved in numerous ASQA audits

and gained a broad insight for both VET and CRICOS

compliances. He is currently working as the “Director

of Studies” for the Times Education Group.

Dr Henry Lee,Academic Program Manager

of UOW College

Henry Lee has been the Academic Program Manager

at UOW College, University of Wollongong, since

2008. In that role he oversees the operation of the

College’s university pathway and higher education

Diploma courses. Henry holds a PhD in History from

the University of Wollongong and lectured there in the

Faculty of Arts, in History and Politics, and then in the

Faculty of Commerce, in Industrial Relations, before

joining UOW College.

7

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STUDeNT SUPPoRTSERVICES & FACILITIES

Student Welfare and Support

To assist you while studying at WiC, we have student welfare officers who

provide on-going support services to students. The student welfare officers

are friendly and they can give personal advice and assistance to students

in many areas including academic advice, student visas, health insurance,

welfare, social activities and effective study methods. They are also the

initial point of contact for all students.

orientation and enrolment

Our Orientation is usually held on the Thursday prior to the course 6)

commencement dates and starts at 9.00 am. It is compulsory for all new

newly arriving international students. At the Orientation, students will get to

meet our friendly staff, have a tour of the campus, receive your timetable,

your student ID card and have a chance to ask any questions about your

course and living in Australia. Students will be provided with your USB

lanyard which contains all the information you need to know about WiC and

a copy of all forms you will need whilst studying with us.

Academic Support

Academic staff at WiC are all highly qualified and are up-to-date with

the most current industry information as well as having all the required

academic credentials to ensure you, as a student, are trained for success

in your future career.

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eNGAGINGLEARNING

Simulated environments allow learners to practice new skills risk-free

so they are more relaxed about attempting a task that may be daunting

in real-life.

Our resources are written and produced to support a seamless

transition from training to workplace.

Content is designed to capture and maintain learner attention.

Information is delivered in a variety ways with various levels of

interaction to ensure this is achieved.

We utilise the VAK (visual, auditory, kinesthetic) model so that all

learning styles are supported. The use of audio, video, picture and

interactive elements allow learners to succeed.

Through the use of rich media, video transcripts and reduced on-

screen text, we help ensure that no learner is disadvantaged due to

physical or mental capability.

Our resources encourage learners to develop their critical thinking

abilities. We want learners to be able to demonstrate the practical

applications of new knowledge, not just passively recall facts.

1

4

2

5

3

6

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eNTRY REQUIREMENTS

Below are academic entry requirements for both domestic

and international students. International students MUST

• Be 18 years of age or over; AND

• Satisfactorily completed Australian year 12

(or equivalent); AND

• Language proficiency level; Upper Intermediate;

IELTS score of at least 5.5 (or equivalent).

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STUDY PATHWAYSBy studying Vocational Education and Training courses students can also use the qualification gained to enter a

range of Tertiary Institutions like Universities and other Colleges of Higher Learning. Credit packages and articulation

arrangements will vary from Institution to Institution depending upon the course you wish to study and can be applied

for separately.

Credit packages and articulation arrangements will vary from Institution to Institution depending upon the course you wish to study.

HIGHER EDUCATION

HOSPITALITYSTREAM

Certificate IV inHospitality

SIT40416

Diploma of HospitalityManagement

SIT50416

Advanced Diploma ofHospitality Management

SIT60316

Certificate III inHospitality

SIT30616

BUSINESSSTREAM

Diploma of Leadership and Management

BSB51915

Advanced Diploma ofLeadership and Management

BSB61015

Certificate IV inLeadership and Management

BSB42015

ITSTREAM

Advanced Diploma of InformationTechnology Business Analysis

ICT60315

Certificate IV inInformation Technology

ICT40115

Diploma of Website Development

ICT50615

Diploma of Software Development

ICT50715

Diploma of Systems Analysis and Design

ICT50815

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01

02

03

04

+ Workplace Safety and Sustainability+ Professional Ethics and Communication in IT

+ Business Analysis+ Developing and Delivering Technical Documentation+ Software Development Methodologies

+ Automate Processes+ Introductory Programming

+ Basic Web Design+ Manage Simple Projects

This qualification provides the skills and knowledge for

an individual to be competent in a wide range of general

information and communications technology (ICT)

technologies and to support small to medium enterprises

(SMEs) that require broader rather than more specialised

ICT support. Persons working at this level apply a wide

range of knowledge and skills in basic networking, IT

support, database development, programming and web

development support; and working safely and ethically in a

sustainable work environment.

Potential career:• ICT Technician/Customer Support• Information Systems• Operator/Administrator• User Support Technician• Network Operations Technician

Skills you will be developing:• Troubleshooting and running diagnostic tests• Providing solutions to hardware or software faults• Selecting, installing and using computer software• Hardware products based on analysis of technical

needs• Producing documents• Liaising with clients• Consulting with end users to determine requirement

sign-off

CRICOS COURSE COdE: 086519B | dURATIOn: 52 WEEKS

Qualification Structure

5 Core units & 15 Elective units. (Total 20 units)

TERM SUBJECT nAME

CERTIFICATE IV IN INFoRmATIoN TecHNoloGY

ICT40115

INFoRmATIoNTecHNoloGYcoURSeS

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01

02

03

04

+ Project Management+ Web Programming

+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency plans

+ Build Dynamic Websites+ Verify Business Requirements Against Safety

+ Rapid Application Development+ Evaluate and Communicate Business Requirements

01

02

03

+ Advanced Programming

+ Evaluate and Communicate Business Requirements+ Rapid Application Development

+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency plans

+ Project Management + Software Testing

CRICOS COURSE COdE: 086675A | dURATIOn: 52 WEEKS

This qualification provides the skills and knowledge for

an individual to design, build and manage websites as an

independent web developer or as part of a team. You will

learn about HTML, CSS, JavaScript, PHP and Content

Management Systems. Students will get to practice and

gain knowledge from our practical and hands on classes.

Potential career:• Web developer

• Web developer manager

• Web programmer

Skills you will be developing:

• Communicating concepts and solutions for complex

issues to colleagues and clients

• Writing complex reports for business

• Transferring and applying theoretical concepts and

technical or creative skills to a range of situations

information from a variety of sources

• Developing and implementing risk management plans

Qualification Structure

8 Core units & 12 Elective units. (Total 20 units)

TERM SUBJECT nAME

DIPLOMA OF WeBSITe DeVeloPmeNT

ICT50615

CRICOS COURSE COdE: 086689F | dURATIOn: 52 WEEKS

DIPLOMA OF SoFTWARe DeVeloPmeNT

ICT50715

This qualification provides the skills and knowledge for an

individual to design and develop computer software. We

provide practical and hands on classes. This course will

provide you with the skills to develop web services and

mobile applications in Android and Apple. You will also

learn how to build software applications for cloud services

and work on a large scale project as part of a team.

Potential career:• Analyst programmer support

• Database support programmer

• Web support programmer

Skills you will be developing:

• Using project planning skills in relation to project

scope, time, cost, quality, communications and risk

management

• Transferring and applying theoretical concepts and

technical or creative skills to a range of situations with

variety of sources

• Taking personal responsibility and autonomy in

performing complex technical operations or organising

others

Qualification Structure

10 Core units & 6 Elective units. (Total 16 units)

TERM SUBJECT nAME

04

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DIPLOMA OF SYSTem ANAlYSIS AND DeSIGN

ADVANCED DIPLOMA OF INFoRmATIoN TecHNoloGY BUSINeSS ANAlYSIS

CRICOS COURSE COdE: 086707J | dURATIOn: 52 WEEKS CRICOS COURSE COdE: 086744D | dURATIOn: 52 WEEKS

ICT50815

ICT60315

This qualification provides the skills and knowledge for an

individual to determine client business requirements and

to support a project team in the analysis and redesign

of systems to ensure they meet client needs. In our

Diploma of Systems Analysis and Design, students can

gain the knowledge and skills to determine client business

requirements and to support a project team in the

analysis and redesign of systems to ensure they meet

client needs.

Potential career:• Applications architect

• Business analyst

• Information technology analyst

Skills you will be developing:

• Managing information technology projects in relation

to project scope, time, cost, quality, communications

and risk management

• Participating in teams concerned with planning and

evaluation functions

• Analysing requirements and devising solutions to

technical problems or management issues

• Holding discussions on quality issues with development

staff and establishing agreed actions

This qualification provides the skills and knowledge for

an individual to be competent in business analysis in

an information and communications technology (ICT)

environment, either as an independent ICT specialist or as

team leader. Individuals who complete this qualification will

be competent to analyse, identify and coordinate relevant

ICT business solutions to meet given organisational goals.

Potential career:• ICT business manager

• ICT manager

• Project manager

Skills you will be developing:

• Developing plans

• Planning for controls and contingencies when

designing ICT frameworks

• Managing group facilitation and presentation skills in

relation to transferring and collecting information

• Reviewing strategy with security approved key

stakeholders

• Having knowledge of current industry-accepted

hardware and software products

Qualification Structure

9 Core units & 12 Elective units. (Total 21 units)

TERM SUBJECT nAME

01

02

03

04

+ Business Requirements Specification+ Database Design+ Data Modelling

+ Evaluate and Communicate Business Requirements+ Rapid Application Development

+ Develop and Deploy Object Orientated Applications+ Contribute to Organisational Privacy and Contingency Plans

+ Project Management+ Integrate IT Security and Sustainability to Project Specification

Qualification Structure

9 Core units & 6 Elective units. (Total 15 units)

TERM SUBJECT nAME

01

02

03

04

+ Maintain ICT Policy and Procedures+ ICT Business Analysis

+ ICT Requirements Specification+ Managing ICT Solutions

+ Change Management

+ ICT Project Management

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BUSINeSScoURSeS

Qualification Structure

4 Core units & 8 Elective units. (Total 12 units)

TERM UnIT nAME

02

03

04

+ Communicate Effectively as a Workplace Leader+ Lead Team Effectiveness+ Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements

+ Lead Effective Workplace Relationships+ Implement Operational Plan+ Promote Innovation in a Team Environment

+ Develop Work Priorities+ Identify Risk and Apply Risk Management Processes+ Make a Presentation

+ Address Customer Needs+ Show Leadership in the Workplace+ Implement and Monitor Environmentally Sustainable Work Practices

01

CERTIFICATE IV INleADeRSHIP AND mANAGemeNT

CRICOS COURSE COdE: 089165K | dURATIOn: 52 WEEKS

BSB42015

This qualification provides skills and knowledge for an

individual to be competent in the role of developing and

emerging leader and manager in a range of enterprise

and industry contexts. Individuals who complete this

qualification will learn how to provide leadership, guidance

and support to others along with responsibly organising

and monitoring the output of their team. They will also be

able to apply solutions to a defined range of predictable

and unpredictable problems, and analyse and evaluate

information from a variety of sources.

Potential career:• Team Leader

• Supervisor

• Coordinator

• Leading Hand

Skills you will be developing:

• Leadership skills

• Organising and monitoring skills

• Problem solving skills

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DIPLOMA OFleADeRSHIP AND mANAGemeNT

CRICOS COURSE COdE: 089166J | dURATIOn: 52 WEEKS

BSB51915

This qualification reflects the role of individuals who

will apply knowledge, practical skills and experience in

leadership and management across a range of enterprise

and industry contexts. Individuals at this level will learn

how to display initiative and judgement in planning,

organising, implementing and monitoring their own

workload and the workload of others. They will also learn

to use communication skills to support individuals and

teams to meet organisational or enterprise requirements.

This qualification will make the individuals competent to

plan, design, apply and evaluate solutions to unpredictable

problems, and identify, analyse and synthesise information

from a variety of sources.

Potential career:• Managers of various types

• Supervisor

Skills you will be developing:

• Leadership skills

• Team management skills in the area of planning,

organising, analysing information and problem solving

• Applying communication skills in management process

+ Develop and Use Emotional Intelligence+ Lead and Manage Effective Workplace Relationships+ Manage Meetings

+ Manage Budgets and Financial Plans+ Support The Recruitment, Selection and Induction of Staff+ Manage Risk

+ Lead and Manage Team Effectiveness+ Manage Quality Customer Service+ Undertake Project Work

Qualification Structure

4 Core units & 8 Elective units. (Total 12 units)

TERM UnIT nAME

01

02

03

04

+ Manage People Performance+ Manage Business Document Design and Development+ Manage Operational Plan

ADVANCED DIPLOMA OFleADeRSHIP AND mANAGemeNT

CRICOS COURSE COdE: 088264D | dURATIOn: 52 WEEKS

BSB61015

This qualification reflects the role of individuals who

apply specialised knowledge and skills, together with

experience in leadership and management, across a range

of enterprise and industry contexts. Individuals at this

level use initiative and judgement to plan and implement

a range of leadership and management functions, with

accountability for personal and team outcomes within

broad parameters. They use cognitive and communication

skills to identify, analyse and synthesise information from a

variety of sources and transfer their knowledge to others,

and creative or conceptual skills to express ideas and

perspectives to respond to complex problems.

Potential career:• Managers of various types

• Senior managers

Skills you will be developing:

• Developing leadership skills

• Management skills in the area of communication,

solving problems, making and executing strategic

decisions for business

• Organisational change management skills

Qualification Structure

4 Core units & 8 Elective units. (Total 12 units)

TERM UnIT nAME

01

02

03

04

+ Provide Leadership across the Organisation+ Lead and Manage Organisational Change+ Manage Knowledge and Information

+ Develop and Implement Strategic Plans+ Develop and Implement a Business Plan+ Manage Finances

+ Manage the Marketing Process+ Manage Market Research+ Develop Workplace Policy and Procedures for Sustainability

+ Manage Innovation and Continuous Improvement+ Develop a Marketing Plan+ Develop, Implement and Maintain WHS Management Systems

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CERTIFICATE III INHoSPITAlITY

CRICOS COURSE COdE: 093158G | dURATIOn: 40 WEEKS

SIT30616

This qualification reflects the role of individuals who

have a range of well-developed hospitality service, sales

or operational skills and sound knowledge of industry

operations. Using discretion and judgement, they work

with some independence and under limited supervision

using plans, policies and procedures to guide work

activities. This qualification provides a pathway to work in

organisations such as restaurants, hotels, motels, clubs,

pubs, cafés, and coffee shops.

Potential career:

Espresso coffee machine operator / Food and beverage

attendant / Function host and attendant /

Guest service agent and housekeeper / Restaurant host,

bar attendant and waiter

Skills you will be developing:• Communicating with others and promoting participative

workplace practice

• Developing solutions to new and emerging issues

• Contributing to the development of other team

members

• Working under supervision and completing assigned

tasks

• Applying risk management processes to hospitality

operations

• Encouraging creative and innovative workplace solutions

• Developing personal hospitality skill and participating in

team work activities

• Developing practical hospitality skills to ensure high

standards of customer service

• Managing own time and priorities taking responsibility

as required by work role and ensuring all organisational

policies and procedures are adhered to

• Assisting others to acquire new knowledge and skills to

improve team and individual performance

• Using electronic communication devices and processes

such as internet, intranet, email to produce written

correspondence and reports

* See Hospitality qualification structure on page 17

HoSPITAlITYcoURSeS

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CERTIFICATE IV INHoSPITAlITY

CRICOS COURSE COdE: 093170A | dURATIOn: 53 WEEKS

SIT40416

This qualification reflects the role of skilled operators

who use a broad range of hospitality service, sales or

operational skills combined with supervisory skills and

sound knowledge of industry operations to plan, monitor

and evaluate the work of team members. They operate

independently or with limited guidance from others,

and use discretion to solve non-routine problems. This

qualification provides a pathway to work as a supervisor in

hospitality organisations.

Potential career:

Concierge / Front offce supervisor or team leader /

Housekeeper / Duty manager or Shift manager

Skills you will be developing:• Communicating effectively with operational staff &

negotiating acceptable solutions to problems and

complaints.

• Developing Initiative and enterprise skills to improve

operational and service efficiency in the hospitality

sector

• Planning and organising tasks to deliver a positive

service outcome for hospitality customers

• Improving problem-solving skills as well as using

discretion & judgement to implement predetermined

policies and procedures

• Having knowledge & understanding of legal compliance

issues and providing advice to team members

• Motivating and leading teams

DIPLOMA OFHoSPITAlITY mANAGemeNT

CRICOS COURSE COdE: 093160C | dURATIOn: 80 WEEKS

SIT50416

This qualification reflects the role of individuals who

have a range of well-developed hospitality service, sales

or operational skills and sound knowledge of industry

operations. Using discretion and judgement, they work

with some independence and under limited supervision

using plans, policies and procedures to guide work

activities. This qualification provides a pathway to work in

organisations such as restaurants, hotels, motels, clubs,

pubs, cafés, and coffee shops.

Potential career:

Espresso coffee machine operator / Food and beverage

attendant / Function host and attendant /

Guest service agent and housekeeper / Restaurant host,

bar attendant and waiter

Skills you will be developing:• Communicating with others and promoting participative

workplace practice

• Developing solutions to new and emerging issues

• Contributing to the development of other team

members

• Working under supervision and completing assigned

tasks

• Applying risk management processes to hospitality

operations

• Encouraging creative and innovative workplace solutions

• Developing personal hospitality skill and participating in

team work activities

• Developing practical hospitality skills to ensure high

standards of customer service

• Managing own time and priorities taking responsibility

as required by work role and ensuring all organisational

policies and procedures are adhered to

• Assisting others to acquire new knowledge and skills to

improve team and individual performance

• Using electronic communication devices and processes

such as internet, intranet, email to produce written

correspondence and reports

* See Hospitality qualification structure on page 17

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ADVANCED DIPLOMA OF HoSPITAlITY mANAGemeNT

CRICOS COURSE COdE: 093145B | dURATIOn: 105 WEEKS

SIT60316

This qualification reflects the role of skilled operators

who use a broad range of hospitality service, sales or

operational skills combined with supervisory skills and

sound knowledge of industry operations to plan, monitor

and evaluate the work of team members. They operate

independently or with limited guidance from others,

and use discretion to solve non-routine problems. This

qualification provides a pathway to work as a supervisor in

hospitality organisations.

Potential career:

Concierge / Front offce supervisor or team leader /

Housekeeper / Duty manager or Shift manager

Skills you will be developing:• Communicating effectively with operational staff &

negotiating acceptable solutions to problems and

complaints.

• Developing Initiative and enterprise skills to improve

operational and service efficiency in the hospitality

sector

• Planning and organising tasks to deliver a positive

service outcome for hospitality customers

• Improving problem-solving skills as well as using

discretion & judgement to implement predetermined

policies and procedures

• Having knowledge & understanding of legal compliance

issues and providing advice to team members

• Motivating and leading teams

# This will be conducted in the workplace,

* These units will be delivered by “The Coffee School”

Hospitality Qualification Structure

YeAR 1

TeRm 01

TeRm 01

+ Use hygienic practices for hospitality service+ Communicate electronically+ Source and use information on the hospitality industry+ Access and interpret product information+ Show social and cultural sensitivity+ Work effectively with others+ Coach others in job skills

+ Provide service to customers+ Provide responsible service of alcohol*+ Use hygienic practices for food safety*+ Prepare and serve espresso Coffee*+ Serve food and beverage

+ Work Effectively in Hospitality Service #

+ Manage operational plan+ Manage Meetings+ Manage diversity in the workplace+ Manage conflict+ Enhance customer service experience

+ Identify hazards, assess and control safety practices+ Implement and monitor work health and safety practices+ Monitor work operation+ Lead and manage people+ Manage finances within a budget+ Prepare and monitor budgets

+ Research and comply with regulatory requirements+ Establish and conduct business relationships+ Roster Staff+ Develop and manage quality customer service practices

+ Establish and maintain a work health and safety system+ Manage finances+ Develop and implement marketing strategies

+ Recruit, select and induct staff+ Monitor staff performance+ Manage physical assets+ Develop and implement a business plan

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TeRm 02

TeRm 02

TeRm 03

TeRm 03

TeRm 04

TeRm 04

YeAR 2

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20

Australia is a true multicultural nation

with people from all parts of the world. It

is surrounded by water so there are many

beaches and Australia has a beautiful

natural environment with National Parks

and a relaxed lifestyle. The country is made

up of eight states and territories each

with their own governments as well as the

federal government.

Sydney is the largest city and the most

popular city in Australia. It has the world

famous Opera House and beautiful Sydney

Harbour Bridge. Sydney is a cosmopolitan

city with many restaurants and shopping

areas within a short distance to stunning

beaches and parks. There are always plenty

of things to do while living and studying in

Sydney.

...

1 2

3

4

lIVING AND STUDYINGSYDNEY, AUSTRALIA

Sydney is one of the world’s most

loved cities and it has a sunny and

vibrant vibe that attracts people

from around the world!

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21

...

estimated cost of living

Living expenses can include accommodation,

transportation, food, clothes, books and entertainment.

You will need approximately AUD $20,000 to cover the

whole year of study in Sydney (excluding tuition fees).

Rents are fairly high in Sydney but this depends on

whether you choose to share with friends and which

suburb you choose to live in. Transport is easy to access

as all trains, buses, ferry and light rails lead to the CBD.

Students should have at least AUD $2,000 when you first

arrive to cover your initial expenses. These figures do not

include large household items such as a refrigerator or

a car.

For more information, visit www.studyinaustralia.gov.au

Find work while you study

As an international student you are allowed to work

for 40 hours per fortnight. The Permission to work is

automatically included with your student visa. A variety of

casual jobs can be found in cafés, restaurants and other

retail outlets. Australia’s minimum wage depends on

your age, job classification and what industrial instrument

these are covered by.

For more information, visit www.fairwork.gov.au

overseas Student Health cover

The health care system in Australia is one of the best

but the cost of treatment can be expensive. While you

are enjoying your student life in Sydney, the last thing

you want to worry about is medical expenses if you get

sick or have an accident. It is a visa requirement that

all international students have Overseas Student Health

Cover (OSHC) for the duration of their student visa. 1. Sydney Harbour, Circular Quay

2. Royal Botanical Garden, Sydney

3. Lane Cove National Park

4. Darling Habour, Sydney

5. St Mary’s Cathedral, Sydney

6. Queen Victoria Building,

Sydney CBD

5

6

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22

MON TUE WED THU FRI SAT9.00

-17.30

9.00-

17.30

9.00-

17.309.00

-17.30

17.45-

21.4517.45

-21.45

17.45-

21.4517.45

-21.45

9.00-

17.309.00

-17.30

SHIFT 1

SHIFT 2

SHIFT 3

SHIFT 4

Fee and charges

For full fee and charges please refer to Student fees &

charges on the website, www.wic.nsw.edu.au

Study Timetable

At WiC, we provided a flexible timetable for students to

enjoy their student life to the maximum. Our students can

choose the study timetable that suits their lifestyle and be

able to enjoy life outside the classroom. We try to cater

to all students need and hope they can enjoy their time in

Sydney, Australia.

Intake Dates

Choose when you want to study. WiC has 4 intake dates

all year round. Don’t wait and start whenever you like!

For holidays please refer to the Academic Calendar.

2017 Intakes

09 January

03 April

03 July

25 September

2018 Intakes

08 January

03 April

02 July

24 September

2019 Intakes

07 January

01 April

01 July

23 September

2020 Intakes

06 January

30 March

29 June

21 September

Enrolment / Application fee* (not refundable)

Confirmation of Enrolment (CoE)

Material Fee (per term)

RPL Application fee

Priority Processing fee

Airport Pick Up

Home stay placement fee from

Overseas Student Health Cover (OHSC) 2016(Single cover premium, subject to change upon the Medibank Private price guide)

AUD $200.00

AUD $50.00

AUD $50.00

AUD $200.00

AUD $50.00

AUD $150.00 (one way)

AUD $200.00AUD $250.00 (full board)AUD $180.00 (share room)

AUD $255.00 (6 months)AUD $510.00 (12 months)AUD $1020.00 (24 months)

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23

choose the course

Check out our course outline for English and academic entry

requirements.

complete the enrolment form

Read the terms & conditions and the pre-enrolment information

available from our website then complete the enrolment form online

or request a paper enrolment form.

Receiving an offer letter from Wic

If your application is successful you will receive a letter of offer in

a nominated course along with a student agreement. When we

receive your signed student agreement and fees, we will send you

a confirmation of Enrolment Form (CoE). This

form is used to apply for your student visa and

you are ready go!

Submit your application

Return your application form and the necessary documents to:

Wells International college Pty ltd

lower Ground, 101 Sussex St., Sydney NSW 2000

OR email to: [email protected]

APPLy OnLInE ? You can upload your documents directly on to

the website and submit it together with you application.

Provide relevant documents

Attached all relevant documents.

For example...

• Certified copies of your passport

• Education qualifications

• English qualifications

• Working experience (if relevant)

• RPL application (if relevant).

HoW To APPLY

1

2

5

4

3

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WELLS InTERnATIOnAL

COLLEGEwww.WIC.nsw.edu.au

LG, 101 Sussex St. Sydney NSW 2000 AUSTRALIA+61 2 9283 4388 [email protected]

dISCLAIMER: The information in this brochure is correct as of April 2017. Changes in circumstances after this date may alter the accuracy of the information. WiC reserves the right to alter any matter described in this brochure without notice. Reader are responsible for verifying information that pertains to them by contacting the College.