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CourierPROCourierPROWelcomes YouWelcomes You
CourierPROCourierPROBenefitsBenefits
Using the Latest TechnologiesUsing the Latest Technologies CourierPRO ensures CourierPRO ensures Seamless IntegrationSeamless Integration allowing for allowing for Increased Customer ServiceIncreased Customer Service levels and levels and Simplified OperationsSimplified Operations so you can so you can Decrease Operating CostsDecrease Operating Costs which gives you a which gives you a Quick ROIQuick ROI withwith Minimal InvestmentMinimal Investment which will lead to which will lead to Increased ProfitabilityIncreased Profitability
Above all else, alwaysAbove all else, always - - and on all levelsand on all levels – – CourierPRO commits to providing friendly CourierPRO commits to providing friendly andand accessible technical, software, consulting and web accessible technical, software, consulting and web support - support - 24/724/7
CourierPROCourierPROModulesModules
File Maintenance & RatingFile Maintenance & Rating Call TakingCall Taking Remote Shipping SystemRemote Shipping System Transactional Website Transactional Website Dispatch BoardDispatch Board Sub-Contractor Sub-Contractor Communication SystemsCommunication Systems Customer Service - TracingCustomer Service - Tracing Agents - 3rd Party SuppliersAgents - 3rd Party Suppliers Sub-Contractor PaymentSub-Contractor Payment Customer InvoicingCustomer Invoicing Internal Accounting Internal Accounting Sales Analysis & Sales Analysis &
PerformancePerformance
File Maintenance File Maintenance & Rating& Rating
Multi-company profileMulti-company profile Services (products)Services (products)
• Overnight, AM/PM PM/AMOvernight, AM/PM PM/AM• Sameday, Direct driveSameday, Direct drive• Domestic, InternationalDomestic, International• AgentsAgents
Other chargesOther charges• Cubing, COD’sCubing, COD’s• Van, TailgateVan, Tailgate• Excess value, etc.Excess value, etc.
RatesRates• By weight, piece, LTL, By weight, piece, LTL,
kilometrickilometric• By postal code, city name, zoneBy postal code, city name, zone
File Maintenance File Maintenance & Rating& Rating
Zones are defined byZones are defined by• Service providedService provided• By postal code [from 1 to 6 By postal code [from 1 to 6
digit selection]digit selection]
Price grids are defined byPrice grids are defined by• Zone Zone • Postal codePostal code• Weight [per lb./LTL]Weight [per lb./LTL]• PiecePiece• Distance [per km/mile]Distance [per km/mile]
File Maintenance File Maintenance & Rating& Rating
Customer creationCustomer creation• Address validationAddress validation• ExceptionsExceptions• Special pricesSpecial prices• NotesNotes
Sub-contractor Sub-contractor creationcreation
• Individual profileIndividual profile• Commission structureCommission structure• Equipment typeEquipment type• Deductions, loansDeductions, loans
CallCallTakingTaking
Multiple search keysMultiple search keys Postal code Postal code
validationvalidation P&D point list per P&D point list per
customercustomer Address shortcutsAddress shortcuts Standard or Standard or
personalized personalized information for information for shipper or consigneeshipper or consignee
Pre-scheduled callsPre-scheduled calls Multiple deliveriesMultiple deliveries Automatic pricingAutomatic pricing
Remote Shipping Remote Shipping SystemsSystems
Via modem hookup Via modem hookup or the internetor the internet
Batch processingBatch processing Address validationAddress validation Personal databasePersonal database Auto sort between Auto sort between
company and 3company and 3rdrd party agent party agent deliveries deliveries
Waybill printingWaybill printing Label printingLabel printing Daily manifestDaily manifest
TransactionalTransactionalWebsiteWebsite
Call TakingCall Taking• Does address validationDoes address validation• Keeps personal Keeps personal
databasedatabase• Required field setupRequired field setup• Special instructions fieldSpecial instructions field• 3 part waybill and label 3 part waybill and label
printingprinting
Call TracingCall Tracing• By call tag, waybill and By call tag, waybill and
reference numbersreference numbers• By dateBy date• By daily manifestBy daily manifest• Waybill reprintWaybill reprint• By cancelled callBy cancelled call
DispatchDispatchBoardBoard
Multi-screen setupMulti-screen setup No call cards requiredNo call cards required F-key shortcuts for commandsF-key shortcuts for commands Choice of operating by mouse, Choice of operating by mouse,
keyboard or touch screen keyboard or touch screen
Personalized dispatcher setupPersonalized dispatcher setup Multi-dispatch ability by Multi-dispatch ability by
• By zoneBy zone• By sub-contractor typeBy sub-contractor type• By serviceBy service
Calls sent to Mike, BlackBerry or Calls sent to Mike, BlackBerry or pagerpager
DispatchDispatchBoardBoard
Automatic transfer Automatic transfer to other dispatcher to other dispatcher
Delayed delivery Delayed delivery analysisanalysis
Creates Sub-Creates Sub-contractor manifestcontractor manifest
Does Pre-scheduled Does Pre-scheduled callscalls
Allows triple pass-Allows triple pass-off ability for one off ability for one callcall
Ensures dispatch Ensures dispatch follow-upfollow-up
Sub-ContractorSub-ContractorCommunicationsCommunications
One way pagerOne way pager
Two way pagerTwo way pager
WAP technologyWAP technology
BlackBerry technologyBlackBerry technology
MikeBerry technologyMikeBerry technology
Automatic night call transferAutomatic night call transfer
CustomerCustomerService - TracingService - Tracing
Allows for call Allows for call modification & cancellationmodification & cancellation
Call tracking Call tracking • By call tag, waybill or By call tag, waybill or
reference numbersreference numbers• By dispatched date or timeBy dispatched date or time• By invoice numberBy invoice number• By pickup or delivery addressBy pickup or delivery address
All call information is All call information is noted on screennoted on screen
Agents -Agents -33rdrd Party Suppliers Party Suppliers
Creates agent manifestCreates agent manifest
Allows for scanningAllows for scanning
Does automatic ratingDoes automatic rating
Generates revenue Generates revenue reportsreports
Provides costing reportsProvides costing reports
Good for multi-locationsGood for multi-locations
Has agent Has agent interconnectivity for interconnectivity for tracingtracing
Sub-Contractor Sub-Contractor PaymentPayment
Multi-company formatMulti-company format
Does COD managementDoes COD management
Calculates pass-offsCalculates pass-offs
Accepts fuel surchargeAccepts fuel surcharge
Allows for house %Allows for house %
Automatic deductions Automatic deductions forfor
• LoansLoans• AdvancesAdvances• ClaimsClaims• UniformsUniforms• FuelFuel
CustomerCustomerInvoicingInvoicing
Done by multi-company Done by multi-company formatformat
By up to 9 defined time By up to 9 defined time periodsperiods
• By minimum waybill amount By minimum waybill amount • By minimum invoice amountBy minimum invoice amount
Basic or detailed printingBasic or detailed printing Detailed defined by Detailed defined by
• Date groupingDate grouping• Cost center grouping [with totals]Cost center grouping [with totals]• Call tag or reference numbers Call tag or reference numbers • Waybill or bill of lading numberWaybill or bill of lading number
Delivered byDelivered by• Snail Mail [laser printer print]Snail Mail [laser printer print]• EmailEmail• FaxFax
InternalInternalAccountingAccounting
Apply cash receiptsApply cash receipts• Easy searching for Easy searching for
invoice on which to apply invoice on which to apply paymentpayment
Review receivablesReview receivables• Search unpaid invoicesSearch unpaid invoices• Review invoice historyReview invoice history
Create adjustmentsCreate adjustments Print sales journal Print sales journal View detailed aging listView detailed aging list Produce statementsProduce statements Request customer Request customer
waybill preprintswaybill preprints Print client price listsPrint client price lists
Sales AnalysisSales Analysis& Performance& Performance
Create sales reports Create sales reports for analysisfor analysis
• By customer nameBy customer name• By service providedBy service provided• By zone delivered toBy zone delivered to• By salespersonBy salesperson• By sub-contractorBy sub-contractor
Customer activity Customer activity reportsreports
Easy exportation to Easy exportation to ExcelExcel
CourierPRO CourierPRO BenefitsBenefits
CourierPRO has over CourierPRO has over 25 years25 years of related of related development and programming experience and development and programming experience and our team of professionals have our team of professionals have first hand first hand knowledgeknowledge of of your businessyour business to ensure your to ensure your integration is seamless and transparentintegration is seamless and transparent
CourierPRO services CourierPRO services all your needsall your needs in one in one systemsystem
• Local Messenger Local Messenger andand Cartage Cartage• Domestic Transportation Domestic Transportation andand International International
CourierCourier• Direct Drives Direct Drives andand Overnight Distributions Overnight Distributions• Administrative, Operational Administrative, Operational andand Accounting Accounting
CourierPRO is a CourierPRO is a stable and complete turn-key stable and complete turn-key solutionsolution enabling you to enabling you to achieve higher PROFITSachieve higher PROFITS
CourierPROCourierPROThanks youThanks you