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8/12/2019 Counselor's self-perceived competency working with LGB clients
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Counselors Self-Perceived Competency
in Working with Lesbian, Gay, and
Bisexual (LGB) Clients
WONG SIEW SHUANG
157312
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American Psychiatric Association removed homosexualbehaviour from DSM-III
Adequate preparation to work with LGB clients is mandated by
the ethical and accreditation standards of mental health
professional organisations
Counseling students and practicing counselors are feeling
minimally trained to provide counseling services to diverse
group.Counselors lack of education about LGB issues.
Counselors are biased against LGB individuals
Counselors self-reported attitudes are inconsistent with
their behaviours in analog counseling situation.
In reality
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Counseling in Malaysia is believed tends to be directive, with
religious value being at the starting point
There are very few studies in Malaysia have focused on the
LGB counseling competency among counselors.
Education and training regarding to LGB issues seem to be
limited, caused uncertainty in counseling competence among
counselors.
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1. What are counselors self-perceived competencies, includingattitudes, knowledge, and skills competencies, when counseling
lesbian, gay, and bisexual (LGB) clients?
2. Is there significant relationship between counselors self-perceived
competency level and primary practice setting in relation to working
with lesbian, gay, and bisexual (LGB) clients?
3. Is there significant relationship between counselors self-perceived
competency level and program level in relation to working with
lesbian, gay, and bisexual (LGB) clients?
4. Is there significant relationship between counselors self-perceivedcompetency level and additional training experiences in relation to
working with lesbian, gay, and bisexual (LGB) clients?
5. Is there significant relationship between counselors self-perceived
competency level and gender in relation to working with lesbian, gay,
and bisexual (LGB) clients?
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1. To examine the counselors self-perceived competencies, including
attitudes, knowledge, and skills competencies, when counseling lesbian,
gay, and bisexual (LGB) clients.
2. To identify the relationship between counselors self-perceived
competency level and counselors primary practice setting in relation to
working with lesbian, gay, and bisexual (LGB) clients.
3. To identify the relationship between counselors self-perceived
competency level and the highest program level in relation to working
with lesbian, gay, and bisexual (LGB) clients.
4. To identify the relationship between counselors self-perceivedcompetency and additional training experiences in relation to working with
lesbian, gay, and bisexual (LGB) clients.
5. To identify the relationship between counselors self-perceived
competency level and gender in relation to working with lesbian, gay, and
bisexual (LGB) clients.
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H1 : There is a significant relationship between primary practice
setting and counselors self-perceived competency level in relation toworking with lesbian, gay, and bisexual (LGB) clients.
H2: There is a significant relationship between the highest program
level and counselors self-perceived competency level in relation to
working with lesbian, gay, and bisexual (LGB) clients.
H3 : There is a significant relationship between additional training
experiences and counselors self-perceived competency level in
relation to working with lesbian, gay, and bisexual (LGB) clients.
H4 : There is no significant relationship between gender and
counselors self-perceived competency level in relation to working
with lesbian, gay, and bisexual (LGB) clients.
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Adding the research exploring counselor competency withLGB clients.
Benefit the following authorities :
Counselors
Board of
Counselors
Malaysian
Counselor
AssociationMinistry of
Higher
Education
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Location and population
Instrument
Respondent
Lack of literature within
the country
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Multiculutal
Counseling& Therapy
(MCT)
Conceptualizing
Counselor Competence
-Knowledge, Attitudes,
Skills
Training
Training Content, Training
Form, Training Environment
Assessment of Counselor
Competence
-Knowlege, Attitudes, Skills
Counselors
Competency
Working
with LGB
Clients
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Author Source Research Design Sample
Farmer L.B.,Welfare L. E.,Burge P.L. (2013)
Journal ofMulticulturalCounseling &Development
Quantitativedescriptive
468 counselors
Graham, Carney,& Cluck (2012)
Journal of CounselorEducation &Supervision
Quantitativedescriptice
234 counselingstudents
Farmer L.B. (2011) Doctoraldissertation, VirginiaPolytechnic Instituteand State University
Quantitativedescriptive
479 counselors
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Author Source Research Design Sample
Graham (2009) Doctoral
Dissertation, AuburnUniversityin Partial Fulfillmentof the
Quantitative
descriptive
230 counseling
graduate students
Day, S. W. (2008) DoctoralDissertation, TheUniversity of Texas
Quantitativedescriptice
234 counselingstudents
Bidell (2005) Journal of CounselorEducation &Supervision
Quantitativedescriptive 312 counselingstudents,counselors,counseloreducators orsupervisors
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Descriptive
researchTo examine phenomenon that is
occurring at a specific place or time.
Correlational
research
To determine whether, and to what
extent, a relationships between two or
more variables.
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Research
Population
Population
- Counselors who currently
working in the institutionslocated at Klang Valley area,
either in school setting or
community setting.
Sample
-80 counselors working as
school counselor or community
counselor.-Based on G*Power (assumed
correlation coefficient of 0.3,
statistical significance of 0.05,
and statistical power of
rejecting null H at 0.95
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Sexual Orientation Counselor Competency Scale (SOCCS)
Bidell (2005)
29 items, measuring 3 components, rated on a 7-point
likert scale
Descriptive statistic
Frequency, percentage, mean, standard deviation.
Inferential statistic
Independent-sample t-test
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Results, Discussions, Implications,and Recommendations
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Score Frequency Percentage12 (low) 25 31.25
35 (moderate) 46 57.50
6 - 7 (high) 9 11.25
Total 80 100%
Table 1: Distribution of respondents according to the
competency level in attitudes subscale
Score Frequency Percentage
12 (low) 31 38.75
35 (moderate) 47 58.75
6 - 7 (high) 2 2.50
Total 80 100%
Table 2: Distribution of respondents according to the
competency level in skills subscale
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Table 3: Distribution of respondents according to the
competency level in knowledge subscale
Score Frequency Percentage
12 (low) 2 2.50
35 (moderate) 74 92.50
6 - 7 (high) 4 5.00
Total 80 100%
Table 4: Distribution of respondents according to the
competency level in total SOCCS
Score Frequency Percentage
12 (low) 4 5.00
35 (moderate) 76 95.00
6 - 7 (high) 0 0
Total 80 100%
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Table 5: Descriptive statistics of counselors self-perceived competency
on the total SOCCS and three subscales
SOCCS Mean Standard
Deviation
Minimum
Score
Maximum
Score
Overall SOCCS 3.89 0.70 2.55 5.59
Attitudes 3.84 1.44 1.10 7.00
Skills 3.50 1.21 1.00 6.73
Knowledge 4.51 0.80 2.38 6.50
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Primary
Practice
Setting
N Mean SD df t p
School
Counselors
39 3.80 .64 78 -1.177 .797
Community
Counselors
41 3.98 .74
Table 6: t-test analysis in relation to the relationship between primary
practice setting and counselors self-perceived competency in working
with LGB clients
Note: * Not significant at = .05
Hypothesis Analysis for H1
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Hypothesis Analysis for H2
Highest
Program
LevelN Mean SD df t p
Bachelor
s Degree41 3.82 .67 78 -.943 .492
Masters
Degree39 3.97 .72
Table 7: t-test analysis in relation to the relationship between the
highest program level and counselors self-perceived competency levelin working with LGB clients
Note: * Not significant at = .05
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Hypothesis Analysis for H3
Additional
Training
Experience
N Mean SD Df t p
Yes 39 4.03 .72 78 1.668 .402
No 41 3.77 .65
Table 8: t-test analysis in relation to the relationship between the
additional training experience and counselors self-perceivedcompetency level in working with LGB clients
Note: * Not significant at = .05
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Hypothesis Analysis for H4
Table 9: t-test analysis in relation to the relationship between gender
and counselors self-perceived competency level in working with LGBclients
Gender N Mean SD df t p
Male 16 4.32 .68 78 2.811 .777
Female 64 3.79 .66
Note: * Not significant at = .05
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Implications
Lack of expositionand training related
to LGB issues and
counseling LGB
individuals
Deep-rooted cultural and
religious values causedunshakeable
preconceived
perceptions towards
LGB clients
Importance ofeffective and efficient
training programs.
Conservative society,
thinking, and beliefs.
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Board of Counselors
For the relevant authorities
Malaysian Counselor Association
Ministry of Higher Education
Universities
Counselors
To particularize the factors that might affect the counselors self-
perceived competency
For future study
Replication of this study can be carried out by involving a different
samples or a greater number of samples
Translate the instrument into Malay language
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1. The self-perceived competence with LGB clients by counselors is at a
moderate-low level.
2. There is no significant relationship between primary practice setting
and counselors self-perceived competency level in relation to working
with LGB clients.
3. There is no significant relationship between highest program level and
counselors self-perceived competency level in relation to working with
LGB clients.4. There is no significant relationship between additional training
experience and counselors self-perceived competency level in relation
to working with LGB clients.
5. there is no significant relationship between gender and counselors self-
perceived competency level in relation to working with LGB clients.
Issue regarding to counselors competency in working with LGB clients
should be look into deeply. Efforts should be carried out by all the
relevant authorities to increase the competency of counselors in term of
multiculturalism, and working with the minorities and diverse clients.
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