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COUNCIL MEETING 2014

COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

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Page 1: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

COUNCILMEETING

2014

Page 2: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Third Party Risk in a Global Environment:

NAVEX Global Survey Findings, Best Practices and

ChallengesPractical Strategies for Success

Page 3: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Today’s Presenters:

Nick CiancioSenior Vice President, Strategic SolutionsNAVEX Global

Randy StephensVice President, Advisory ServicesNAVEX Global

Page 4: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

NAVEX Global Survey Findings

The following results are taken from an independent study of over 300 business professionals regarding third parties:

of respondents indicated they would increase the use of third parties in the coming 12 months or weren’t sure.92% don’t conduct any due diligence before contract negotiations begin and most companies do not conduct due diligence on third parties before onboarding them

80% conduct due diligence after contract signing

50%

Page 5: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Survey Findings ( cont.)

Many organizations are limiting their compliance tracking to corruption and legal issues only

40% do not feel their organizations are well prepared to reduce ethics and compliance issues associated with their third parties

50% do not feel their organizations are prepared to meet new supply chain and distribution disclosure requirements

Page 6: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

agree that ethics and compliance performance of third parties is a growing concern

85% Survey Findings ( cont.)

38%60%

of respondents have confronted issues of ethics and compliance with third parties in last 12 months

agree third party ethics and compliance risks are the most important to mitigate

38% believe they monitor fewer of their third parties than they should

4% had fully automated third party risk management

Page 7: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Survey Findings ( cont.)

Third party budgets were estimated to increase by 6% over

the following 12 month period.

70%73%

52%

believe more sufficient monitoring is necessary beyond an initial screen

require ethics and compliance training for third parties

require code of conduct attestation

Page 8: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Third Party Risk Management CHALLENGES & BEST PRACTICES

Challenge Best Practice

Disparate internal functions managing their third parties

independently

Collaboration across the enterprise

Page 9: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

NAVEX Global Advisory Council 2014

The Third Party Risk Management ProcessCOLLABORATION ACROSS THE ENTERPRISE

Create Third Party Policies Collaboratively

Access Third Party Policies by Type

Review Third Party Policies

Page 10: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Challenge Best Practice

Disparate internal functions managing their third parties

independently

Business justification—cost control/spend justified

Third Party Risk Management CHALLENGES & BEST PRACTICES

Page 11: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Provide proposed third party details and justification

Automate Business Justification process with NAVEX Global Report Forms

All review data stored within case record

The Third Party Risk Management ProcessBUSINESS JUSTIFICATION

Page 12: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Challenge Best Practice

Third parties not fully catalogued Identifying universe of third parties

Limited due diligence on select third parties

Proportional risk management across entire universe of third

parties

No ongoing monitoring Ongoing automated monitoring

Third Party Risk Management CHALLENGES & BEST PRACTICES

Page 13: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Client Admin/User Portal

The Third Party Risk Management ProcessDUE DILIGENCE AND MONITORING

Third Party Risk Management Portal for Questionnaires and Document Upload

Page 14: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Challenge Best Practice

No mitigating actions for third parties at risk

Align remediation with risk

Third party risk mitigation strategy connected with actual business

practices and processes

Third Party Risk Management CHALLENGES & BEST PRACTICES

Page 15: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Choose Due Diligence Report Level Template

All Case Activity

The Third Party Risk Management ProcessRemediation

Page 16: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Challenge Best Practice

No legally defensible record of third party knowledge of company

policies/procedures

Create a record of policy attestation and provide training where possible

Third Party Risk Management CHALLENGES & BEST PRACTICES

Page 17: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Add a Certification to each policy

Add a Quiz/Survey to each Policy, to gauge understanding and gather data

Embed Burst Learning to provide topically relevant instruction

The Third Party Risk Management ProcessAWARENESS AND COMMUNICATION

Page 18: COUNCIL MEETING 2014. Third Party Risk in a Global Environment: NAVEX Global Survey Findings, Best Practices and Challenges Practical Strategies for Success

Thank you