COSTLY eTXT AVOID NO-SHOWS eTXT benefits. Best-in-class gateway with 99.99% uptime On time delivery A technology platform built to grow with your business Scalable messaging Our dedicated team is ready to take your call Local support A fraction of the cost of phone calls 8x more likely to be opened than emails 45% of patients prefer SMS reminders Cost-effective Efficient Convenient SMS appointments and reminders. No-show rates can run up to 60%, leaving many services businesses suffering from the impact of valuable time lost and unrecoverable revenue. Two-way SMS reminders are the solution, providing automatic confirmations, rescheduling and cancellations. It’s the simple way to ensure your customers – and – revenue show up as scheduled. Gold Coast Health reduces no-shows by 45% with SMS appointment reminders One in five people were not attending their outpatient appointments with Gold Coast Health, located in Queensland, Australia. To increase attendance, Gold Coast Health ran a two-month trial, sending an SMS reminder to patients five days prior to their appointment, and another 24 hours prior. The results were unprecedented, with no-shows cut by 45 percent. By implemented an SMS strategy Gold Coast Health benefited from a cost-effective approach to filling appointments, increasing productivity, and growing revenue. 45 % NO-SHOWS CUT BY Your next appointment is at 10.30am Tuesday. Reminder: Your shift starts at 10am Tuesday. Your payment of $100 is due. Reply Y to pay. CUT FAILURE-TO- ATTENDS BY 45 %

COSTLY - eTXTetxtservice.userdocs.info/images/eTXT_Alerts_reminders_Flyer.pdf · reminder to patients five days prior to their appointment, and another 24 hours prior. The results

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COSTLY

eTXT AVOID

NO-SHOWS

eTXT benefits.

Best-in-class gateway with 99.99% uptime

On time delivery

A technology platform built to grow with your business

Scalable messaging

Our dedicated team is ready to take your call

Local support

A fraction of the cost of phone calls 8x more likely to be opened than emails 45% of patients prefer SMS reminders

Cost-effective Efficient Convenient

SMS appointments and reminders.

No-show rates can run up to 60%, leaving many services businesses suffering from the impact of valuable time lost and unrecoverable revenue.

Two-way SMS reminders are the solution, providing automatic confirmations, rescheduling and cancellations. It’s the simple way to ensure your customers – and – revenue show up as scheduled.

Gold Coast Health reduces no-shows by 45% with SMS appointment reminders

One in five people were not attending their outpatient appointments with Gold Coast Health, located in Queensland, Australia.

To increase attendance, Gold Coast Health ran a two-month trial, sending an SMS reminder to patients five days prior to their appointment, and another 24 hours prior.

The results were unprecedented, with no-shows cut by 45 percent.

By implemented an SMS strategy Gold Coast Health benefited from a cost-effective approach to filling appointments, increasing productivity, and growing revenue.

45%NO-SHOWS CUT BY

Your next appointment is at 10.30am Tuesday.

Reminder: Your shift starts at 10am Tuesday.

Your payment of $100 is due. Reply Y to pay.

CUT FAILURE-TO-ATTENDS BY

45%