Cost Justifying the UpgradeCost Justifying the Upgrade(TMCU-02)

Monday - 1/24/06,  1:00-1:45pm

Presented By:Brandon WeilbacherEpygi Technologies

Director of Product Management

Cost Justifying the Upgrade

Why should I upgrade? Is the time right? Is the technology ready? What will the upgrade cost me? What will the new system save me? How will the new system make me

more efficient? Features that justify the upgrade?

Why Should I Upgrade to an IP PBX?

In the current economic climate, customers migrate to new technology because they need to, not because their favorite vendor, consultant or writer tells them to.

Worldwide IP PBX Market and SIP Penetration ForecastWorldwide IP PBX Market and SIP Penetration Forecast

(Excludes Phones)

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

2002 2003 2004 2005 2006 2007 2008

0%5%10%15%20%

25%30%35%40%45%

SIP Penetration

IP PBX Revenues

Source: IDC; Gartner

The NEED is to stay competitive by improving employee efficiency, reducing costs, and simplifying operations

Is the time right?

Pricing models are simplified Lower priced systems Fewer feature keys (all inclusive)

Combine the functions of multiple products PBX, IP Router, VPN, VoIP Gateway Technology Miniaturization

You can keep your old analog phones or upgrade to highly functional SIP versions

Expensive and proprietary digital sets are no longer required New phones are standards based (SIP), so they are not

thrown away when a new system is purchased The feature set of IP PBX systems increases employee

efficiency over the traditional PBX Take advantage of Internet Telephony Service Providers

Many ITSPs are available for very low cost LD around the world

IP PBXs have changed the Phone System Market

“VoIP is responsible for the biggest threat to the PBX market since – well ever.”, Rich Tehrani

“VoIP is responsible for the biggest threat to the PBX market since – well ever.”, Rich Tehrani

Is the Technology Ready? Broadband connectivity is available in most all

businesses today SIP standards continue to evolve but have

stabilized allowing product interoperability The Quadro has been tested as interoperable with over

30 Internet Telephony Service Providers Over 20 SIP IP phones have been certified on the Quadro

IP PBX IP PBX systems are currently deployed countries

around the world IP PBX products have moved past the “beta”

phase and are used in many major corporations Advanced VoIP applications are emerging such as

“pay per call” on eBay

What will the Upgrade Cost Me? Purchase the new PBX

Much lower cost than traditional PBX systems Fewer feature keys to get functionality means

lower cost and simpler configuration

Purchase the new phones Can reuse existing analog phone with Quadro Can purchase industry standard reusable SIP

phones as opposed to expensive proprietary digital sets

Subscribe to carrier services ITSPs use IP for transport and offer a much

cheaper solution to traditional long distance carriers

Fewer local lines/trunks are required from Ma Bell when using VoIP- most calls will be carried over IP

What will the Upgrade Cost Me? Other communications equipment can be

eliminated since it is built into many IP PBX systems IP Router and Firewall Hold music radio External Voicemail system VPN

Buyback credit for the old PBX In many cases, the legacy PBX can be sold to a

second-hand equipment dealer Installation

The Quadro makes installation simple using GUIs and Wizards

In some cases, the customer can plug in the cables and the reseller can configure it remotely

Phones are automatically configured once connected to the network

Should lead to a faster and lower cost installation

What will the IP PBX Save Me? Ongoing Costs for Moves, Adds, and Changes

Moves- IP phones can be moved simply by unplugging from one location and plugging in at another- as simple as moving a computer, no rewiring required

Adds/Changes- New users can be added with minimal configuration using the intuitive GUI. Can be completed locally or remotely

No more line cards- the IP PBX uses the existing Ethernet switch for connectivity

Upgrading to Enhanced Capabilities Using standard protocols, 3rd parties can develop

applications that interoperate with IP PBX systems With competition comes more options and a lower

price Not proprietary

What will the IP PBX Save Me? In new construction, only 1 Ethernet drop is

required per office Most IP phones have a built in Ethernet switch port for

connecting a PC Fewer ports required at the Ethernet switch

Lower long distance costs, especially for international calls

Using an ITSP, costs are a few pennies per minute Using a direct SIP connection, there is only the cost of

the internet connection Centralized management for remote sites

Truck roll costs are eliminated when making minor changes at remote sites

Physically smaller systems consume less power and require less space

Productivity Gains with the new system Simplified administration results in less down time

for employees- faster moves/adds/changes Presence applications can direct calls to the most

likely communications device that you will answer. You control how you are reached and by whom

IP phones can be registered remotely allowing teleworking applications

Cell phones can make VoIP calls using features like call relay

Unified Messaging provides easy access to voice messages and faxes via email

IP phones with advanced information features can be programmed to display information downloaded from servers across a LAN or WAN

Corporate Communications Weather, News, Stock Quotes

Productivity Gains with the new system On-demand and meet-me multi-party conferencing

over SIP SIP trunks often provide as many lines as you have

bandwidth to support No more busy signals to customers calling in No more waiting for an available line

Freedom to make as many LD calls and talk as long as it takes

Use a softphone from your laptop while in a WiFi hot-spot

Never be out of touch even when you are away from the office

Many notifications of new messages SMS Email Phone Call

Features that Justify the Upgrade

Features available on many IP PBX systems Unified Messaging

• Voicemail to email• Fax to email

Call Relay SIP Conferencing Using Virtual Extensions to establish a local

presence in a remote location Utilizing an ITSP for Long Distance Calls Remote IP Phone and Softphone Extensions Superset of traditional PBX features

The Upgrade is Cost Justified!

andThe Time is Now!

Questions?Questions?

Presented By:Brandon WeilbacherEpygi Technologies

Director of Product Management