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Introduction:-
Company Name:
COSLAB (PVT) Ltd Multan Pakistan.
Brand Name:
CARE Cosmetics.
Coslab (Pvt) Ltd are one of the leading manufacturers and marketers of Skin & Beauty Care Products, in Pakistan, including Vanishing Cream, Cold Cream, Lemon Cream, Honey Lotion, Baby Lotions, Nappy Rash Cream, Hair removing Creams, Talcum Powders, Heel Cream. The "Care" brand was established in 1988 and its popularity has grown to cater for today’s generation. Our products are known with the name of CARE COSMETICS. Two Manufacturing Plants in Pakistan equipped with most modern technology and machinery, with Scientific Labs, to meet the quality standards of the products also have most modern and sophisticated Soft Tube plant. Coslab (Pvt) Ltd., is an ISO 9001:2000 & ISO 14001 Certified Company. Our prices are competitive and reasonable, quality are excellent. The theme of offering “Quality products at affordable prices” will continue to be the driving point in the pricing strategy. The plan to revitalize the brand includes enhancement at point of sale and the company investing funds in the appropriate media. Top Pakistani models and film stars appeared in our commercials.
We make a great effort to looking for agent of each country to expand our products into international market. We are looking for serious buyers from all over the world, so please assure that we have the utmost sincerely and enthusiasm to serve you forwarding towards our future mutual benefits. Coslab (Pvt) Ltd., very much look forward to the opportunity of building a long and mutually rewarding relationship with you and we make a great effort to expand our products worldwide. We have entered in exports for which we already exporting to Germany, United Arab Emirates, Bangladesh, and South Africa, at this time. We are looking for some serious buyers from all over the world, for our products.
In order to exploring new imported cosmetic world, if you have quality products, please communicate with us for more fruitful and positive professional relationships in future.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 1
2
Reg. Date 1/2/2005
Business type Manufacturer
Year establish 1988
Employ total 101-500
Annual Revenue USD 500,001-1000000
Address Rajwana Road, near District Courts Multan Punjab 60700 Pakistan
History:-
The Company started working in 1988 in Multan From a very small level near Rijwana road.
Initially the company was making Talcum powder and perfume which were sold in the local market
in Multan without any advertising campaign with the passage of time they start making cream and
were expanding their business.
In 1990 they shift their production to swat and remain their main office in Multan near rajwana road.
So there they started production and their sales increases by making wild flower which becomes
popular very soon.
So because of tax free production they were enjoying good profit at the time and were able to expand
their business.
The company was not even his own infrastructure (Building) in swat so in 1995 they were in the
position to make their own building. At that time they were having the sales manager who suggests
them to invest this amount in advertising and so they agree and advertise their product with the
brand name CARE COLD CREAM and make their distribution network better by hiring some new
sales personnel in different area of the country. After the Advertising within 2-3 years the company
earns a lot and they extended their product line.
SO they make their own infrastructure in 2001 and some new equipment was also installed there in
Multan located at 11km from Bosan road.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Company Profile:-
Mission Statements:
We make people beautiful. We will build a unique portfolio of Beauty and related brands, striving to surpass
our competitors in quality, innovation and value.
Slogan:
Since of care is the art of beauty
Objective :
The ultimate objectives of our business strategy are to increase volume, expand our share of
worldwide nonalcoholic ready-to-drink beverage sales, maximize our long-term cash flows and
Create economic-value-added by improving economic profit.
Core Competencies:-
Time Management:
Our company competes with competitors through proper time management from time management
company enable to provide goods on a specific location on specific time and also reduce cost and
make his work efficient and effectiveness.
Quality:
Company provides cosmetics products with high level of Quality Through Quality Company enable
his consumers loyal and get maximum level of satisfaction.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 2
4
Foundation:-
Company Start work in 1988 with same name that’s a family owned company managed by father
and four sons and that company first launch products of perfumes and talc. in first few years
company establish market of his SKU named WILD FLOWER then company add other product like
HONEY LOTION,BLEACH CREAMS etc
Hierarchy:-
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 3
5
Departments in Coslab:-
1) Accounts Department.
2) Production Department.
3) H.R Department.
4) Marketing Department:
a) DISRTIBUTION.
b) ORDER HANDLING.
c) ADVERTISEMENT.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Manufacturing Process:-
Manufacturing Units:-
Company have two manufacturing units one in Mangora swat and other in Multan.Company Start
first in Multan then for cost reduction company shift to Mangora swat because Mangora Swat Zone
is TAX FREE ZONE. Then company shift to Multan because that’s owner’s hometown and safe
location and target marketed area so. Company also starts another unit in most consummated area in
Pakistan.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 4
7
Products of COSLAB :-
1) Care Honey Lotion
2) Care Fairness Honey Lotion
3) Care Beauty Soap
4) Care Bleach Cream
5) Care Peach Bleach Cream
6) Wild Flower Talcum
7) Care Hair Removing Cream
8) Fresh n Joy Hair Removing Cream
9) Care Heel Cream
10) Care Nappy rash Cream
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Outgoing & Up Coming Products:-
In Company out Going Products Three range of perfumes and in new range Company start feeder
Bottles and Silicon Nipples.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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AnalysisTotal Production:-
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 5
10
Total Production of Coslab Cosmetics is 20 percent increase per year now coslab cosmetics get maximum level of production with 24 hour work with the help of two units now a day’s shortage of stock because demand is high with respect to production.
SWOT Analysis:-
Strengths:
Good image of brand name in Pakistan
Enjoying economies of scale
Good will in the market
Strong financial position
There is no compromise on the quality of products.
There own packaging plant.
Quality Control
Weakness:
High rates of products
Ratio of success of new product is low
Huge inventory stocks of raw material and finished goods
Opportunities:
Start some new things like tooth paste etc.
They have a greater opportunity to expand its wide range of products
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Threats:
Facing tough competition with fair n lovely High inflation rate is increasing the cost of imported raw
material day by day
PEST Analysis:-
Pest Analysis is basically an environmental analysis which covers these four dimensions of
environment
Political: As far as political environment is concerned company is very worried about it. Pakistan is not a
political stable country. Even after the18 February election political environment is still not friendly
for business. Coslab Company cannot heavily invest due to this factor.
Economical: As far as the economic conditions are concerned they are also not favorable the purchasing power of
people is decreasing due to high inflation and there is a threat that this condition may directly hit the
sales of the company.
Social:
Due to its American origin people in Pakistan have a little bit cultural clash with the coslab company specially after Iran and Iraq war but the participation of company in social responsibilities is appreciating which have build a good reputation in the market.
Technological:
Market of Pakistan is passing through a technological revolution which provides opportunity to all the industries to modify their process. For example if the Co slab Company would start selling its cosmetics online It would be a healthy change for the company and the market.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Financial Analysis:-
Profit Analysis:-
The profit of the care cosmetics is up to 15 percent approximately……because the expenditure on advertisement and expenses on keeping SKU age of maturity and compete with competitors.
Analysis of Profitability:-
Short-Term Debt Paying Ability:
Ratios 2010 2011 2012
Net Working Capital (Million Rs.)
CA-CL300.12 314.77 300
Current RatioCurrent Asset
Current Liabilities
1.15 1.14 1.07
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Ratio 2010 2011 2012
Net Profit Margin
NPATSales
0.022 0.117 0.002
Return on Asset
NPATTotal Assets
0.021 0.012 0.014
13
Quick Ratio
Current AssetInventory
Current Liabilities
0.49 0.54 0.45
Inventory Turnover
Cost of goodssold
Ending Stockof Inventory
3.34 3.84 3.02
Average Collection Period
Accounts Receivable
Average credit Sales per day
28 days 35 days 36 days
Question and Answer:-
Industry establishment?
Coslab Cosmetics establish in 1988.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
Chapter No. 6
14
Operation Management?
Coslab gives very importance to operation manager because that operation management provides duty to run company task efficiently and effectively.
Major Products:
Care Honey Lotion, Care Heel Cream, Care Wild Flower Talcum, Care Bleach Cream
Process of COSLAB?
Labor power involves in every process of production that’s power efficient.
Core Process?
Core Process is that Company have separate department of every workshop and spear part use in machinery and in sales they gave credit to the distributors.
Support Process?
They have every machinery alternative and generator facility in case of load shedding.
Main Supplier?
Singapore, Malaysia, united kingdom
Main Customer?
Main Customer is beauty and quality conscious peoples.
Term of Supplement?
They use JUST IN TIME strategy.
Managing the Supply Chain?
Supply Chain Management is also play an important role in availability and getting maximum sales and market share they use sole distributor then distributor and then whole seller and in last retailers.
Capacity of Production?
They Get Maximum level of Production in 24 hour in a day spending and that not enough for requirement needed.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Actual Production?
Company Produce 4000 SKU, s in one day.
Demand per year?1440000 SKU’s per year…
How to fulfill that demand?Coslab start new production plant with area of 5000 square foot in same area.
Projects are working?There are similar projects in works such as care honey lotion, silicon baby nipple, bleach cream Sachet packing and making of plastic bottles itself.
Work Force?For getting same maximum level of production company face some issues such as labor protest and political instability that made hurdle in operations.
Main Division?There are two main divisions first is packaging material and other is packing.
Operation Strategy?The Company manages their operations through high level of investment and proper planning and R &D.
Corporate strategy?Company also produces plastic bottles and nozzles for other companies.
Core Competency?
Our company competes with competitors through proper time management from time management
company enable to provide goods on a specific location on specific time and also reduce cost and
make his work efficient and effectiveness.
Company provides cosmetics products with high level of Quality Through Quality Company
enable his consumers loyal and get maximum level of satisfaction.
Direct Competitors?Company also face direct competitors for example ponds, Olivia and fair & lovely
Competitive priorities?Company has priority in leading and old brand in market and has goodwill.
Development of New Product?Different strategies is use for getting maximum attack in market for example rate deduction, Quality production.
Location?Because that’s location is easy to access and near to maximum productive area.
Culture of Organization?
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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Friendly culture adopt in organization that supportive with every stakeholder.
Capital Intensity?Labors are paid on daily wages and also company use machinery and labor together.
What are your Strategies for changes?Less labor and full automated machinery use.
Terminal use?Coslab has two terminals. One in Multan and other in Sawat.
EOQ?Company placing the order when reached on Safety level.
Recommendation:-
IF I WOULD BE A MANAGER IN COSLAB (PVT) LIMITED.
I would try to work on these points first
1) Only such people would be appointed as are required by the job.
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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2) Different training courses should be arranged for the up lifting and improving the quality of
work for employees
3) Employees on Temporary bases would be given more encouragement and try to create
conditions in which they feel more security.
4) At present facility of bonus is given only to production staff but such incentives should also
be given to Head office Staff.
5) Medical facilities are given in mill but such facilities should also be given to management.
6) There is also a problem of work overload for the employees and it should be control properly
so that the employees are motivated.
7) Employees should be paid extra for the work which they done after working hours.
8) The process of purchase would be made short and simple. This will save time.
9) Routine working of the staff would be strongly observed and negligence not be made in this
regard.
10) Company should change the brand name. For example change the name of care beauty soap
and care bleach creams.
11) Company now in a position for going global for maximize his profit.
Conclusion:-
Coslab (Pvt). Limited is one of the leading groups in Pakistan. The system, the management style,
the policies & centralized decision making environment is really remarkable.
The overall analysis is indicating that the company’s progress has mainly attained through
dedication of employees. The effectiveness of its management, their willingness to take advantage of
opportunities and face challenges of changing economic picture, this all contributes to the very much
Operational Management B.B.A 7th Coslab Pvt Ltd Multan
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improved and sound position of company. This is really appreciable for the devotion and hard work
of all the employees of the company
References:-
Visit of Coslab http//www.google.com
http//www.wikipedia.com
Operational Management B.B.A 7th Coslab Pvt Ltd Multan