COS Model:Patient Scheduling Workflow

ASMC Online Scheduled Patient AHC Health System Reliance Trends

1 In cases

2 Percentages show point of service usage as a percentage of total usage

3 For appointments scheduled with Aurora clinics 3/15/10-8/31/11

Aurora Health Care System Reliance Trends, Cumulative as of August 2011

0%

10%

20%

30%

40%

50%

60%

70%

80%

Commercial 31.6% 67.3% 32.7% 18.9% 45.8% 54.2%

Medicaid 49.6% 73.6% 26.4% 29.3% 54.6% 45.4%

Medicare 47.4% 70.7% 29.3% 31.1% 60.6% 39.4%

ED Hospital Clinic ED Hospital Clinic

Prior to Caregiver Online Scheduling Since Caregiver Online Scheduling

Contact Ericka Sinclair, MS, MPH

414-219-4595 Ericka.Sinclair@Aurora.org