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CorrectSPC: Non-Shewhart SPC
in Precision Machining
Presenter
BOB DOERING
DEFINITION:STATISTICAL PROCESS CONTROL
The monitoring and reactionto a process
based on statistical methodologies
DEFINITION:STATISTICAL PROCESS CONTROL
Shewhart charts are a subset
of all statistical process control methodologies
PRECISION MACHININGSTATISTICAL PROCESS CONTROL
SPC charting typically found in Precision Machining operations• X-Bar R charts or I-MR• Compressed control limits• Capability indices too high or too low, or• Bimodal distributions
PRECISION MACHININGSTATISTICAL PROCESS CONTROL
IT SIMPLY CANNOT BE THAT BAD!
STATISTICAL PROCESS CONTROL
AIAG PPAP 4th Edition2.2.11.3 Acceptance Criteria for Initial StudyThe organization shall use the following as acceptance criteria
for evaluating initial process study results for processes that appear stable.
Results
Index > 1.67
1.33≤ Index ≤ 1.67
Index ≤ 1.33
Interpretation
Meets acceptance criteria
May be acceptable
Does not meet acceptance criteria
STATISTICAL PROCESS CONTROL
AIAG PPAP 4th Edition2.2.11.5 Processes with One-Sided Specifications or
Non-Normal Distributions
The organization shall determine with the authorized customer representative alternative acceptance criteria for processes with one sided specifications or non-normal distributions.
STATISTICAL PROCESS CONTROL
When this is not true, using this analysis may result in unreliable information.
AIAG PPAP 4th Edition2.2.11.5 Processes with One-Sided Specifications or
Non-Normal Distributions
NOTE: The above mentioned acceptance criteria (2.2.11.3) assume normality and a two-sided specification (target in the center).
STATISTICAL PROCESS CONTROL
AIAG PPAP 4th Edition2.2.11.5 Processes with One-Sided Specifications or
Non-Normal Distributions
NOTE (cont.): These alternate acceptance criteria could require a different type of index
or some method of transformation of the data. The focus should be on understanding reasons for the
non-normality (e.g. is it stable over time?) and managing variation.
CONTROL CHARTING
HOW DO MOST PEOPLE CHOOSE THEIR CONTROL CHART?
CONTROL CHARTINGTHEY BELIEVE THE
URBAN LEGEND THAT X-BAR/R CHARTS WORK FOR
ANY DISTRIBUTION!
CONTROL CHART BASICSNORMAL PROCESS:
IN CONTROL WITH CHANCE VARIATION
IN ORDER FOR A PROCESS TO BE NORMAL, IT SHOULD BE ABLE TO BE SET AT THE MEAN, AND WILL CONTINUE TO RANDOMLY VARY
ABOUT THE MEANWITHOUT ANY OPERATOR INTERVENTION!
CONTROL CHART BASICSEXAMPLES OF PROCESSES WITH
NORMAL VARIATION
CUTTING GRASS
WHAT IS CONTROL?
A process in control is in the ideal state 100% conforming and predictablemust remain stable over timemust operate in a stable and consistent
mannermust be set at the proper level
(centered)the natural process spread must not
exceed the product’s specified tolerance (capable)
WHAT ARE THE TYPES OF VARIATION CAUSES?
COMMON CAUSE• Inherent in the process• Affects every part• Examples: gravity, air pressure, tool wear SPECIAL CAUSE• “Assignable”• Does not affect every part• Examples: tool breakage, start up, change of
operators
TRADITIONAL SPC• Expects all “special causes” have been
eliminated• Expects the remaining variation is
random, with most variation close to a central value
• Seeks to find trends from within an otherwise random output to act upon when they occur
TRADITIONAL SPC
Traditional SPC is like looking out into space seeking signs of life
Search for Extraterrestrial
Intelligence(SETI)
TRADITIONAL SPC
Typically, you listen to random radio frequency noise searching for a
“pattern” – as a pattern shows intent
TRADITIONAL SPC
If you find such a trend, then you can take action to determine its origin. This is
more “monitoring” than “control”
Wow! signal was a strong narrowband radio signal
detected by Dr. Jerry R. Ehman on August 15, 1977, while
working on a SETI project at The Big Ear radio
telescope of The Ohio State University
PROCESS DEFINITIONS
DEFINITION OF PRECISION MACHININGA process where material is removed by a
cutting surface – such as grinding, honing, turning, milling, etc.
The process must be controlled in a manner that all variation (vibration, bearings, gage error) is statistically insignificant except tool wear.
CONTROL CHART DEFINITIONS
TOTAL VARIANCE EQUATION
s2T = s2
Tool Wear +s2Measurement Error +
s2Gage Error + s2
Material + s2Temperature + s2
Operator
+ s2Other
PROCESS DISTRIBUTION
PROCESS DISTRIBUTION
PROCESS DISTRIBUTION
PROCESS DISTRIBUTION
PROCESS DISTRIBUTION
PROCESS DISTRIBUTION
“Process Control and Evaluation in the Presence of Systematic
Assignable Cause”, Ashok Sarkar and Surajit,Pal,
Quality Engineering, Volume 10(2), 1997-1998
d2
Slide 27
d2 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
PROCESS DISTRIBUTION
d3
Slide 28
d3 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
PROCESS DISTRIBUTION
d4
Slide 29
d4 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
PROCESS DISTRIBUTION
AIAG SPC 2nd EditionRepeating Patterns
“There are times when repetitive patterns are
present in control charts due to known assignable causes – causes that can
not be economically eliminated.” (p. 175)
d5
Slide 30
d5 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
PROCESS DISTRIBUTION
AIAG SPC 2nd EditionRepeating Patterns
“When these types of repetitive patterns exist, the average chart will exhibit conditions associated with an out-of-control process since there is
(economically influenced) special cause acting on the process .”
d6
Slide 31
d6 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
PROCESS DISTRIBUTION
AIAG SPC 2nd EditionRepeating Patterns
“If the influence of this special cause can be shown to be predictable over time and the additional variation is
acceptable to the customer (?), then the process controls can be modified
to allow it.” (p. 176)
d7
Slide 32
d7 I was sitting in a process planning meeting (APQP) when the engineers around the table proclaimed that the grinder they had would not be capable of running a part to a specific diameter tolerance. I felt they were just shooting from the hip, and I was curious if it wastrue.
I went out to the grinder and spoke to the operator. He was doing SPC on his operation, plotting the outer diameters. I looked at the chart, and it was a classic normal control chart with points randomly jumping about the mean.
I asked how often he was plotting his data, he said every two hours, just like the control plan said. I asked him how often he was adjusting his process, he said every 15 minutes.
My head dropped in dismay...
I asked him to try something different. I asked him to adjust his grinder to the lower control limit. I told him to ignore the mean. Run the grinder, and do not adjust it until the diameter reached the upper control limit. Then, adjust it back to the lower control limit.
He did that. Do you know how long it took to reach the upper control limit?
A week.
So, clearly his adjusting every 15 minutes to try to keep the machine at the mean was overadjustment. In fact, the operator had become the process. That made the process "normal", and most operator processes are normal distributions. But the machine processwas not. It was a uniform distribution. It was masked by the unnecessary adjustments to the mean by the operator. CNC operators are notorious for overadjustment, because it is easy to push the buttons for an offset. I tell them if they want to push buttons, push the buttons on their calculator, not the machine.
Many quality professionals are fooled by seeing these supposedly 'normal' processes and their accompanying charts, and believe theyreally are. They use these charts to justify their claim that the process is indeed normal, in control and capable. Fools gold, my friends. It is usually garbage data.
X-bar-R charts encourage adjusting to the mean - and therefore encourage overadjustment in precision machining. That is one reasonwhy they are the absolute worst chart for precision machining. For the uniform distribution, the mean has no meaning!
If I walk up to a precision machining process and see an X-bar-R chart exhibiting random variation about the mean, my first assumption is the process is out of control! doeringr, 10/13/2008
CENTRAL LIMIT THEOREM
The central limit theorem (CLT)sufficiently large number of
independent,each with finite mean and variance,will be approximately normally distributed (Rice 1995).
random variables
CENTRAL LIMIT THEOREM
Precision machining hassufficiently large number ofdependenteach with finite mean and variance,will be not be normally distributed
The central limit theorem does not apply!
non-random variablesof
independent random variables
CHEBYSHEV INEQUALITY
Chebyshev Inequality gives an upper and lower bound for the probability that a value of a random independent variable with finite variance lies within a certain distance from the variable's mean
CONTROL CHART FEATURES
Interesting points:The MEAN has no real value in
controlling a process with the uniform distribution
CONTROL CHART FEATURES
Interesting points:“Running to the mean” is not how to control a process with the uniform
distribution – it causes overcontrol!
TYPES OF VARIABLE CONTROL CHARTS
There are many types, but the most common on the precision machining shop floor is:
X Bar-R (or X Mean - R)X-Moving Range
and then there is a new option:X Hi/Low – R
But, which is best?
X-BAR R CHARTS
X-BAR R CHARTS
X-BAR R CHARTS
Control Chart Data CollectionKey Question For Machining Round Parts:How many diameters are there in a circle?
d
X-BAR R CHARTS
Control Chart Data CollectionHow many diameters are there in a circle?
There are an infinite number of diameters in a circle!
X-BAR R CHARTS
X-BAR R CHARTS
X-BAR R CHARTS
Control Chart Data CollectionThere are also an infinite number of lengths
in a linear feature!
X-BAR R CHARTSWhy are X-bar – R chart control limits
ridiculously tight for precision machining?
• Because they are based on the range of your sample.
• The variation of the range of your sample is nearly zero, except for your measurement error!
• It has nothing to do with your process variation over time!
X-BAR R CHARTS
The X bar chart from the X bar – R charts represent the average of an insignificant sample of measurements for a of a circular featureMeasuring multiple samples is a waste of time in precision machining R charts from the X bar – R charts represent the range of measurement errorControl limits are calculated using statistics for the wrong distribution – the normal distribution
PRECONTROL CHARTS
X-MR CHART
Rule No.1Original data should be presented in a way
that will preserve the evidence of the original data for all the predictions assumed to be
useful.
-Dr. Walter A. ShewhartStatistical Method from the Viewpoint of Quality Control
CONTROL CHART DATA
Rule of life:If you measure one diameter, you will
measure a good one…and the customer will measure a bad
one!
CONTROL CHART DATA
How do you control diameters?
Measure the part and record the largest and smallest diameters
– then, by definition, you are controlling all possible diameters!
CONTROL CHART DATA
CONTROL CHART DATA
What else can you learn from the largest and smallest
diameter?
The difference between the largest and smallest radii – by
definition– is the roundness!
CONTROL CHART DATA
Although technically the difference between the largest and smallest radii is the roundness,
charting the difference between the largest and smallest diameters is less math,
less opportunity for math errors and will still exhibit the same signals.
It also keeps the charts consistent in terms of diameters .
CONTROL CHART DATA
CONTROL CHART DATA• You are going to have to “untrain” your
operators from adjusting to the mean to properly control a precision machining process
CONTROL CHART DATA
• They will have to “stop pushing the buttons”
CONTROL CHART DATA• They will have to be trained to adjust
the process to the control limit, stand back and let the tool wear
CONTROL CHART DATA• They will have to be trained to adjust
the process to the control limit, stand back and let the tool wear
CONTROL CHART DATA
Variation observed is actually from measurement error, not process variation
CONTROL CHART DATA
Measurement error does not provide process information
TREND CHARTPopular chart for tool wear applications
Trend chart uses control limits calculated from measurement error, not process variationTHAT IS WHY IT IS A USELESS CHART!
CONTROL CHART DEFINITIONS
TOTAL VARIANCE
s2T = s2
Tool Wear +s2Measurement Error +
s2Gage Error + s2
Material + s2Temperature + s2
Operator
+ s2Other
CONTROL CHART DEFINITIONS
TOTAL VARIANCE
s2T = s2
Tool Wear +s2Measurement Error +
s2Gage Error + s2
Material + s2Temperature + s2
Operator
+ s2Other
CONTROL CHART DEFINITIONSTREND CHART
• Difficult to prepare and maintain• Difficult to train and use• Has invalid statistical basis for its control• Provides little useful information to control the
process
X HI/LO – R CHART
X HI/LO – R CHART
X HI/LO – R CHARTSAMPLING FEQUENCY
• Sane sampling frequency• Number of parts it takes to go from one control
limit ot the other - divide by five
X HI/LO – R CHART CONTROL LIMITS
X HI/LO – R CHART CONTROL LIMITS
TOTAL VARIANCE
s2T = s2
Tool Wear +s2Measurement Error +
s2Gage Error + s2
Material + s2Temperature + s2
Operator
+ s2Other
OBSERVE THE COLOR CODE!
X HI/LO – R CHART CONTROL LIMITS
99.73%
75%
X HI/LO – R CHART CONTROL LIMITS
99.73%
75%
Guard banding to protect from remaining sources of variances
EVALUATING CAPABILITY
Capability = USL - LSLUCL - LCL
1.33 = USL – LSL .75 (USL – LSL)
EVALUATING CAPABILITYEFFECT OF
INCREASING CAPABILITY
X HI/LO CHARTEVALUATION RULES
• Look for trends in the “wrong” direction• Can occur with roughing/finishing
operations• Roughing tool wears at a different rate
that finishing tool• Change in tool pressure can affect
finished dimension• As long as you know the cause – continue• If not, stop and assess the problem
R CHARTEVALUATION RULES
• If the Range starts to increase, this means the roundness is getting worse
• Increased roundness is a leading indicator of tool wear, and by changing the tool at the control limit for the range, you will maintain more consistent results and may catch the tool before it breaks
CASE STUDIES
CASE STUDY• Three groups were sent to the shop floor to collect
data from CNC machining processes• Each group had one person charting X-bar/R,
another person charting I-MR and a third charting X hi/lo-R. A fourth person was charged with observing any changes – tool change, offsets, etc.
• At the end of the study, the charts and their signals were compared
GROUP 1 – CNC OD
GROUP 1 – CNC ODX hi/lo-R Chart
GROUP 2 – CNC OD
GROUP 2 – CNC ODX hi/lo-R Chart
CONCLUSION• Precision diameters and lengths should
be primarily affected by tool wear• Tool wear and associated adjustment for
tool wear generates the “sawtooth curve”• The sawtooth curve’s distribution is the
continuous uniform or rectangular distribution
• The uniform distribution is non-normal, and does not follow the rules of normality, such as Cpk calculations or the ‘Western Electric Rules” for control chart evaluation
CONCLUSION• In order to properly control precision
machining the process must be set to the control limit, then do not touch the process until the tool wears to the opposite limit
• This generates the proper “sawtoothcurve”
• Operators will have to be trained notto run to the mean
CONCLUSION• The X bar chart from the X bar – R charts
represent the average of a statistically insignificant sample of measurements for a of a circular feature
• R charts from the X bar – R charts represent the range of measurement error
• Control limits are calculated using statistics for the wrong distribution – the normal distribution
CONCLUSION• X hi/lo – R charts represent the GD&T
characteristics of a circular feature: diameter and the zone represented by roundness (or length and parallelism for a linear dimension)
• X hi/lo – R charts provide more valuable data, such as tool wear rate
• X hi/lo – R charts use the correct uniform distribution for precision machining
CONCLUSION• X hi/lo – R charting techniques can be
expanded to control taper• Automated tool wear compensation is not
statistical process control• The algorithm for compensation
becomes the process, not tool wear• Lose some benefits of SPC because
the constant adjustment masks the information
• Would help if the compensation was tracked
CONCLUSION
"The total information is given by the observed
distribution.”
-Dr. Walter A. ShewhartEconomic Control of Quality of Manufactured Product
CorrectSPC
PROCESS CONTROL FOR PRECISION MACHINING