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7/29/2019 Correct Worker Cons...
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One of the important factors that can provide job satisfaction to workers is to give them reasonable
notice of changes that will affect him. In fact, it is one ofthe job courtesies that a supervisor can do to his worker.
All of us have mental and physical adjustments tomake such changes and we want to be given at leastto some advance notice of changes.
It is proper to point out to the worker the “why” ofhis job and the “why” of the changes. This can removetheir objections and can increase their desire tocooperate in carrying the changes.
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JunjenL.Palomar
VirgieS.Jimeno
Ma.SocorroL.Limas
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The experienced supervisor makes
allowances for occasional mistakes, failure to
carry out orders or substandard production. Heis quick to turn these occasions into
opportunities to for continued training and
development. When a reprimand is necessary,
it is turned into a constructive situation which
builds confidence, ability, and respect.
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The poor supervisor faced with the same
situation uses the occasion to “blow off” and to
show his “big shot” authority by the “bawl out”of the offender. Sooner or later he must
recognize that the bawl-out is completely
negative, destroys confidence and ability, and
leaves the worker beaten and discouraged.
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Is seldom based on facts. Is done in anger and under emotional strain.
Is done in public.
Combines sarcasm, threats, and strong
language.
Is used to throw weight of authority around.
Indicates a desire to exercise undue power.
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Is most times unjust.
Discourages the employee and stifles iniative.
Is used to blow off steam at the expense of
the employee.
Destroys the morale of the worker.
In short…
The bawl-out NEVER WORKS.
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On the other hand, the reprimand is one
of the most implements in the tool kit of the
supervisor or manager. Properly administered,the reprimand is a constructive and powerful
device in the training, control, and direction of
human efforts.
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There is only one justifiable reason for
reprimanding – and that is a constructive
reason – to help the worker and, through him tohelp the business. Its purpose is to awaken a
desire on the part of the worker to improve his
conduct.
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Mistakes must be corrected properly, but if
possible managers should prevent reprimandsituations from arising. The fewer reprimand
given – the better the supervisor .
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Make sure orders are understood.
Instruct completely.
Plan work in advance.
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1. Anticipate a defensive reaction.
2. Analyze critically your own emotions.3. Get the other fellow’s viewpoint.
4. Be sure of your facts.
5. Correct in private.6. Courtesy won’t spoil effect of reprimand.
7. Reprimand need not make the supervisor
unpopular.
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8. Deal with infractions promptly.
9. Be specific.
10. Compare to a standard but not to another
worker.
11. Try a criticism “sandwich”. 12. Do not threaten.
13. After the correction, forget error.
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One of the “earmarks” of a good
supervisor is that he keeps his promises. It is
difficult to see how a person in an executive or
supervisory position can long keep the respectof those who work with and under him if he
doesn’t keep his promises. Failure to keep his
promises is probably one of the quickest ways in
which the supervisor can create job
dissatisfaction.