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5/7/2014 OnlineExpert.com® LMS

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MaliquBranham

Groups: DESOTO - WIGGINS - PERIOD A2,

DESOTO -SCALLION- PERIOD3

Course: A+ MasterExam for Exam 220-802 A+ Practical ApplicationTestScoreResults:

Monday May 05, 2014 - 10:23:29 AM

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þ - Correct

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# þ/ý Question Type/Title/Question

1 ý Title: Corrupt FilesQuestion: A user has discovered some corrupted files in the OS. Which repair tool can be

used to replace those files?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key

þ A SFC

ý B FIXMBR

C Safe mode D Repair disks

2 ý Title: Faxing and Scanning with Windows VistaQuestion: Which options represent editions of Windows Vista that support scanning, faxing,

and receiving documents with Windows Fax and Scan? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ þ A Ultimate

þ B Business

ý C Home Basic

ý D Home Premium

3 ý Title: Connection Provided by VerizonQuestion: Which type of network connection is provided by Verizon or AT&T?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A CIM

ý B EISA

C GPRS

þ D WWAN

4 ý Title: Disabling SSID Broadcast on a Linksys RouterQuestion: Click, in the correct order, the steps to disable SSID broadcasting on a Linksys

router from the router's Web-based setup page.Question Type: Flash Demo

Grade: Incorrect

# Step(s) 1 Click in the interface to begin the demo

2 Select the On the router’s Web-based setup page, click the Wireless tabcheck box

3 Select the On the Wireless tab in the SSID Broadcast field, select theDisabled option button check box

4 Select the Click the Save Settings button check box 5 Click the Submit button

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5 ý Title: Using External EnclosuresQuestion: Which is the function of an external enclosure?Question Type: Multiple Choice (Choose one)


þ A Test a drive

B Protect from dust C Temperature regulation D Improve network capabilities

6 ý Title: Windows 7 Splitting PartitionQuestion: When splitting a partition in the Disk Management snap-in in Windows 7, the user

right-clicks the desired drive. Which is the selection to split the drive?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Add mirror

þ B Shrink volume

C New partition D Extend volume

7 ý Title: Run Line Utility for Startup ConfigurationQuestion: An administrator notices a slow boot time on a computer. Which option best

represents the command used to access startup information through the Rundialog box or the Search box?

Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Cmd

B Mstsc C Dxdiag

þ D Msconfig

8 ý Title: FAT AcronymQuestion: Which does the acronym, FAT, represent?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Filter actual time B Finder autotrace

þ C File allocation table

D Folder adjusting tracking

9 ý Title: Microsoft Home and Business Operating SystemsQuestion: Which options represent Windows XP editions designed primarily for home users?

Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Home

B Enterprise C Professional

þ D Media Center

10 ý Title: The Meaning of Single Sign-OnQuestion: Which option describes the phrase, single sign-on?Question Type: Multiple Choice (Choose one)


A A user can sign onto multiplenetworks with a single keystroke

B A user can sign onto a network onceand sign onto other resources one ata time

C A user cannot sign onto a networkwithout a single authentication prior tologging on

þ D A user can sign onto a network onceand access all other areas requiringauthentication



11 ý Title: Scan All FilesQuestion: Which SFC option scans all protected files at the next boot?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A SFC /SCANNOW

þ B SFC /SCANONCE

C SFC /SCANNEDIN D SFC /SCANIMMEDIATELY

12 ý Title: Dynamic Volume TypesQuestion: A user installing an OS needs to make sure that the computer will support

software-based RAID. He knows that dynamic disks are needed. Which arevolume types used by dynamic disks? Choose all that apply.

Question Type: Multiple Choice (Choose all that apply)


þ A RAID 5

þ B Simple

C Logical

þ D Striped

E Primary

þ F Mirrored

þ G Spanned

13 ý Title: Problems with System PerformanceQuestion: A user is having problems with slow system performance. Which should a

technician troubleshoot to fix this problem?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A RAID disks B Corrupt dll files

þ C Malware or spyware

D Missing graphical interface

14 ý Title: Option for FirewallQuestion: Which is an option for which firewall to use on a computer?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Ultra Firewall B Linux Firewall C Normal Firewall

þ D Windows Firewall

15 ý Title: Typical Location of System FilesQuestion: Which option represents the typical location of system files and folders?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A C:\Access and below

þ B C:\Windows and below

C C:\HiddenFiles and below D C:\SystemState and below

16 ý Title: Viewing NetBIOS InformationQuestion: A network administrator is tracking down NetBIOS computer names. Using the

command prompt, which command would she use to see the NetBIOS cache?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A NETBIOS B BIOSNET C NETVIEW

þ D NBTSTAT



17 ý Title: Determine ActivationQuestion: A user is trying to determine whether the Windows OS has been activated. Which

would be the path to find this information in Windows 7 from the Control Panel?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A HomeGroups B Display > Resolution C Folder Options > Sharing

þ D System and Security > System

18 ý Title: Treating OS SymptomsQuestion: Generally, when a file fails to open, it means that __________.Question Type: Multiple Choice (Choose one)


þ A the file is corrupted

B the LCDs are locked C the file was optimized D the file was not assigned drivers

19 ý Title: Understanding EncryptionQuestion: Which encryption protocol has a 256-bit encryption level?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A ACC B TKIP C WEP

þ D WPA2

20 ý Title: Windows XP Professional FeaturesQuestion: Which options represent a feature of the Windows XP Professional operating

system? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Remote desktop

þ B Telnet administrator

C Fast user switching

þ D Support for multiple processors

21 ý Title: Corrupt Boot SectorQuestion: Which could a corrupted boot sector cause to happen to an operating system?Question Type: Multiple Choice (Choose one)


þ A Failure to boot

B Improper shutdown C Slow system performance

D Spontaneous updates from theInternet

22 ý Title: No Power to the LaptopQuestion: A user notices there is no power going to the laptop. Which options represent

potential causes for having no power to the laptop? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A A failed battery

þ B Power block is bad

þ C Power not plugged in

D Scroll Lock is pressed



23 ý Title: Security MeasuresQuestion: Which is a security measure that can be taken to keep information safe if a device

is stolen?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Antivirus software B Controling applications C Operating system updates

þ D Failed login attempts restriction

24 ý Title: Remedy for Missing FilesQuestion: A user is finding that the operating system on a computer is not working as it

should because it is missing some files. Which would be the best options toremedy this problem? Choose all that apply.


User Answer Correct Answer # Answer Key A Upgrades

þ B Clean installation

þ C Repair installation

D Attended installation

25 ý Title: Command FunctionQuestion: Which does the CHKDSK command do in the command prompt?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Formats magnetic media

B Copies data from one location toanother

C Assigns drive letters and makes apartition active

þ D Fixes basic disk issues anddisplays status reports

26 ý Title: Account Controlling the ComputerQuestion: Which option represents the all-powerful account on a Windows computer?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Weak user B Strong user

þ C Administrator

D Standard User

27 ý Title: Windows 7 Network Storage DevicesQuestion: Which option represents the administrative tool that connects storage devices over

a network?Question Type: Multiple Choice (Choose one)


þ A iSCSI Initiator

B Local Security Policy C Component Services D Local Security Policy

28 ý Title: Best PracticeQuestion: Which is the best practice for the firewall?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Block viruses only

þ B Block everything except theexceptions

C Allow everything except those thingsthat are disallowed

D Allow pages that have been viewedmore than a million times



29 ý Title: Troubleshoot OS BootQuestion: A user's OS has failed to boot. Which could a technician troubleshoot to find why

this is happening?


User Answer Correct Answer # Answer Key A CPU B Hard drive C Motherboard

þ D Hard drive files

30 ý Title: Windows 7 Special Folder PathsQuestion: A user wants to be able to view graphics and pictures from different applications

and personal folders. Which method best allows the user to see selected imagesin one window?


User Answer Correct Answer # Answer Key A It is impossible B Enable disk indexing

þ C Use a library folder and add allfolders with pictures

D Search the computer andconsolidate all pictures into onefolder

31 ý Title: Probable Cause of No PowerQuestion: When establishing a theory of probable cause, which should a technician look for

first if a computer is not turning on?Question Type: Multiple Choice (Choose one)


þ A Not plugged in

B Hard drive has failed

C Fuses have burned out in thecomputer

D Determine if it is hardware orsoftware related

32 ý Title: Larger NetworksQuestion: Which network type is used when networks get larger?Question Type: Multiple Choice (Choose one)


þ A Domain

B Startup C WorkGroup D HomeGroup

33 ý Title: BitLocker Portable Drive ReaderQuestion: Which option represents the program that will read BitLocker-protected portable

drives on a computer running XP or Vista?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A BitLocker Go! B BitLocker Reader

þ C BitLocker To Go Reader

D BitLocker On The Go Reader

34 ý Title: General Tab in System ConfigurationQuestion: In the General tab in the System Configuration dialog box, if a user is

troubleshooting the system, which would be the option to select?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Normal startup B Optimize startup C Controlled startup

þ D Diagnostic startup



35 ý Title: VGA Boot IssuesQuestion: Which are possible problems if a computer can only boot in VGA mode? Choose

all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Corrupted drivers

B System is overheated

þ C The video card is failing

D System needs to be updated

36 ý Title: Understanding BSODQuestion: In which mode do device drivers run?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A RF B Auto

þ C Kernel

D Format

37 ý Title: Types of UsersQuestion: Click, in the correct order, the possible user permission levels from most powerful

to least powerful.Question Type: Flash Demo

Grade: Incorrect

# Step(s) 1 Click in the interface to begin the demo 2 Select the Administrator check box 3 Select the Power user check box

4 Select the Standard user check box 5 Select the Guest check box 6 Select the Submit button

38 ý Title: Reason for Quality of ServiceQuestion: Which option represents a reason to configure the quality of service option?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Stop viruses B Listen to better music

þ C Prioritize network traffic

D Improve image quality on theInternet

39 ý Title: Understanding Antivirus SoftwareQuestion: Most antivirus software uses which option to scan for viruses and worms?Question Type: Multiple Choice (Choose one)


þ A Checksum

B Inoculation C Degausser D Electromagnets

40 ý Title: Configuring the DNS SettingQuestion: Which option represents a network adapter setting to connect to a particular DNS

server?Question Type: Multiple Choice (Choose one)


þ A IP address

B Server name C DNS location ID D Switch port number



41 ý Title: Understanding RootkitsQuestion: A rootkit is a malware program that targets which elements? Choose all that

apply.Question Type: Multiple Choice (Choose all that apply)


þ A BIOS

þ B Kernel

C Data PINs

þ D Hypervisor

þ E Boot loader

F Data backups

þ G Applications on a PC

42 ý Title: Privacy OptionsQuestion: In the Privacy tab of the Internet Options applet, users may perform which

actions? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Import an Internet PrivacyPreferences file

B Delete stored information about Websites visited

þ C Set what types of cookies areblocked or allowed

þ D Override privacy setting for certaintypes of cookies

þ E Block all Web sites from usingMicrosoft Location Services to find acomputer's approximate location

43 ý Title: Cannot Display to an External MonitorQuestion: A standard user reformatted a new laptop and can no longer display to an external

monitor. Which option represents a possible cause for this problem?Question Type: Multiple Choice (Choose one)


A The laptop does not support multipledisplays

þ B The user did not install laptopmanufacturer display utilities

C The user does not have the rights toadd an external monitor

D The network administrator has strictfirewall settings in place

44 ý Title: Power Supply ProblemsQuestion: Which is a symptom that may occur when there are problems with power

supplies?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A BSOD B Smoke

þ C No power

D Continuous reboot

45 ý Title: Delete a DirectoryQuestion: Which command is used to delete a directory from within the command prompt?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A TD B DD

þ C RD

D MD



46 ý Title: Antivirus Software UpdatesQuestion: When should antivirus software be updated? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Annually

þ B Automatically

C Only when purchased

þ D Manually on a regular basis

47 ý Title: Printer Causing Creased PaperQuestion: A printer is creasing paper as it prints. Which options represent possible problems

causing creased paper? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Drivers need to be updated

þ B Printer needs to be cleaned

þ C Feeder bars need to be replaced

þ D Feeder pulleys need to be replaced

48 ý Title: FailuresQuestion: Which may cause Windows to hang during the GUI loading phase? Choose all

that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Registry problems

B ISS Protocol failure

þ C Corrupted device drivers

D Operations check breach

49 ý Title: Empty USB Flash DriveQuestion: A user has an empty USB flash drive in a port. Which could occur if the BIOS is

configured to boot from a device and then from the hard drive?


User Answer Correct Answer # Answer Key A Nothing would happen

B The device could corrupt theoperating system

C The device would install a newoperating system

þ D The computer could attempt to bootto an incorrect device

50 ý Title: Uses of Disk ManagementQuestion: Which are the uses of the Disk Management snap-in?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Services and tools B Reading and writing C Disk failure and reboot

þ D Partitioning and formatting

51 ý Title: Computer Data Sources and DSNQuestion: Which option represents the meaning of the acronym, DSN?Question Type: Multiple Choice (Choose one)


þ A Data Source Name

B Direct Source Network C Data Switched Network D Distributed Source Networks

52 ý Title: Network Virtualization BenefitsQuestion: Which are the benefits of network virtualization? Choose all that apply.



Question: Which are the benefits of network virtualization? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Enhance enterprise agility

þ B Improve network efficiency

þ C Reduce capital and operationalcosts

þ D

Maintain high standards of security,scalability, manageability, andavailability throughout the campusdesign

53 ý Title: Identifying SpywareQuestion: Which is the correct definition for spyware?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A A type of phone fraud

þ B

Software that consumersunknowingly install that can trackonline usage and personalinformation

C

A self-replicating computer programthat uses a network to send copies ofitself to linked networks with orwithout human intervention

D

When an identity thief standingclose to a person in a checkout line orcrowd memorizes personalinformation such as name, address,phone number, or PIN

54 ý Title: Position SensingQuestion: Which option represents a component capable of measuring the rate of rotation

around a particular axis?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Axiscope B Rotoscope

þ C Gyroscope

D Accelerometer

55 ý Title: Features of the User Account ControlQuestion: Which options represent settings of User Account Control? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Never notify

B Never install

þ C Always notify

D Always install

56 ý Title: Windows 7 Event Viewer Data CaptureQuestion: Which option represents the types of events logged by the Event Viewer? Choose

all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A OS crashes

þ B Setup events

þ C Application crashes

þ D Security-related events

57 ý Title: Print Management LocationQuestion: An administrator wants to configure printer drivers with Print Management. Which

option represents the group where Print Management can be accessed?Question Type: Multiple Choice (Choose one)



User Answer Correct Answer # Answer Key A Programs B User Accounts

þ C Administrative Tools

D Appearance and Personalization

58 ý Title: Automatic UpdatingQuestion: Automatic updating in Windows Vista allows the Security Center to do

___________ checks.Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A CPU B error C virus

þ D routine

59 ý Title: FAT32 CharacteristicsQuestion: Which options are characteristic of FAT32? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Volumes can be larger than 4 GB

þ B File names more than 32characters

C Extension no longer than threecharacters

D File names can contain spaces andpunctuation characters

60 ý Title: Using PreinstallationQuestion: A technician is using the preinstallation environment. Which could the technician

be doing within the operating system with this tool? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Repair

þ B Maintenance

C Burning a repair disk

þ D Scanning for viruses

61 ý Title: TASKKILL Prompt UsesQuestion: A command-line tool, TASKKILL, can be used to resolve which OS problem?


User Answer Correct Answer # Answer Key A Disk malfunction B Basic issues like lost files

C Network connectivity loss in theevent of an attack

þ D A process is running incorrectly, andthe user needs to get it out ofmemory

62 ý Title: Routing Internet Traffic to a NetworkQuestion: Which option best represents a computer or device that routes traffic from the LAN

to the Internet or WAN?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A DNS server B DHCP server

þ C Default gateway

D Domain controller

63 ý Title: Created within Extended PartitionsQuestion: Which can be created in extended partitions?Question Type: Multiple Choice (Choose one)




User Answer Correct Answer # Answer Key A MBRs B Partition table C Active stores

þ D Logical drives

64 ý Title: Rewrite to SystemQuestion: Which command in the Recovery Console propagates the master boot record to

the boot sector?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A FXMV

þ B FIXMBR

C SCANOS D FIXBOOT

65 ý Title: Missing Operating SystemQuestion: A user has rebooted a computer and a message appears saying that the operating

system is missing. Which is the most likely cause of this error?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A The CMOS battery has failed

þ B There is a flash drive in the USBdrive

C The motherboard is not seatedproperly

D The computer needs to bereconfigured and a new OS installed

66 ý Title: Host Available CommandQuestion: Which command line tool sends out an echo request to see if another machine is

running?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A NET

þ B PING

C NBSTAT D IPCONFIG

67 ý Title: Pen Applet Windows VistaQuestion: A user is trying to determine the uses of the Pen and Input Devices applet in

Windows Vista. Which would be some uses of this applet? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Configure flicks

þ B Configure pen actions

þ C Configure pen buttons

D Configure remote applications

68 ý Title: Infected Restore PointsQuestion: Which can be done if a user suspects that previous restore points contain copies

of infected monitored files?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Disable any antivirus software

B Restore the computer with a newsignature

C Create restore points without theinfected files

þ D Turn off System Restore and thenturn it on again

69 ý Title: Preventing Unauthorized Access



69 ý Title: Preventing Unauthorized AccessQuestion: Which option represents a method of protection from unauthorized access?Question Type: Multiple Choice (Choose one)


þ A Disable guest account

B Create multiple accounts C Restrict accounts to disabled D Disable administrator account

70 ý Title: Opening Custom ConsolesQuestion: An administrator wants to make common tasks on a local computer available. She

uses the events manager and task scheduler often. Which option represents thecommand that will allow her to customize a console to suit her needs?



þ A Mmc

B Apps.msc C Console.mmc D Services.msc

71 ý Title: Image Deployment BenefitsQuestion: Which are benefits of using image deployment? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Multiple shadow copies

þ B Duplicate many computers quickly

þ C Most flexible in manufacturingenvironment

þ D High amount of automatedmodification made to the installedsoftware

72 ý Title: Default Type for DVD-ROMQuestion: Which is the default installation type when using a DVD-ROM to install Windows

Vista?Question Type: Multiple Choice (Choose one)


þ A Local installation

B Global installation C Regional installation D Network installation

73 ý Title: Microsoft Windows 7 KMSQuestion: Which option represents the edition of Windows 7 that is activated using a Key

Management Server?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Ultimate

þ B Enterprise

C Professional D Home Premium

74 ý Title: Windows DVD MakerQuestion: Which options represent editions of Windows Vista that support making DVDs

with Windows DVD Maker? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Ultimate

B Business C Home Basic

þ D Home Premium

75 ý Title: Older Laptop Power Settings



75 ý Title: Older Laptop Power SettingsQuestion: A user has an older laptop. Which option represents a result of a power saving

setting?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Fan stops

þ B Dim display

C Blue screen D Keyboard unresponsive

76 ý Title: New Text File PermissionsQuestion: Which option best describes the effect of creating a text file in a folder with NTFS

permissions set?Question Type: Multiple Choice (Choose one)


A Text files do not retain permissionssettings

þ B The created file will have thepermissions of the parent folder

C The created file will have nopermissions set, and a new folder willbe added

D The file will use the samepermissions as the last file created onthe computer

77 ý Title: Directory CreationQuestion: Which are directory creation, removal and navigation commands? Choose all that



þ A CD

þ B RD

C XD

þ D MD

78 ý Title: Manufacturer Documentation for LaptopsQuestion: Many laptop manufacturers provide documentation for a laptop. Which options

represent typical information provided? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Replacing the hard drive

þ B Accessing the Mini PCI slot

þ C Replacing the memory chip

D Replacing the processor heat sink

79 ý Title: Restoring Renamed System FilesQuestion: A user believes her computer is infected with a virus. She notices some files in the

system folder have been renamed. Which option represents a course of action torestore the system files? Choose all that apply.


User Answer Correct Answer # Answer Key A Install a retail MMORPG

þ B Use Windows System Restore

C Copy the file from anothercomputer

þ D Use an antivirus program andWindows Update

80 ý Title: Applying User ToolsQuestion: Which could be used if a user wishes to undo unwanted changes in a computer

system?Question Type: Multiple Choice (Choose one)




A PC lockup

þ B System Restore

C Recovery Console D Emergency Repair Disk

81 ý Title: Cannot Connect to the InternetQuestion: A user cannot connect to any Internet resources because the gateway address is

improperly configured. Which command-line tool would show this?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A PING B TRACERT

þ C IPCONFIG

D NSLOOKUP

82 ý Title: Conjunction with TASKKILL CommandQuestion: Which command-prompt command is helpful in conjunction with the TASKKILL

command?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A FDISK

þ B TASKLIST

C ROBOCOPY D SHUTDOWN

83 ý Title: Identifying Spam E-Mail

Question: An administrator wants to know more about how e-mail spam is identified. Whichoptions represent characteristics of spam e-mail messages? Choose all thatapply.


User Answer Correct Answer # Answer Key A A blank subject line

þ B Same advertising in the body of thee-mail

þ C Same source address alreadyidentified as a spam supplier

þ D Same message size in bytes as anidentified spam message

84 ý Title: Windows XP Folder SharingQuestion: Which two ways are there to share folders within Windows XP?Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Public sharing

þ B Simple file sharing

C Password sharing

þ D Standard network shares

85 ý Title: Drive ProblemsQuestion: What should a user do if there is a loud clicking noise coming from a drive?Question Type: Multiple Choice (Choose one)


þ A Back up the data

B Test the power supply C Check fans and indicator lights

D Create a complete backup of thedrive

86 ý Title: Loading an OSQuestion: Which is used by a computer to load an operating system during the boot

process?Question Type: Multiple Choice (Choose one)




User Answer Correct Answer # Answer Key A BIOS B Multimeter

þ C Boot device

D POST tester

87 ý Title: Apps from the App StoreQuestion: Which option represents the mobile device OS required to use apps from the App

Store?Question Type: Multiple Choice (Choose one)


þ A Apple iOS

B Android OS C BlackBerry OS D Windows Mobile

88 ý Title: Opening Services Console Using the Run LineQuestion: The local administrator wants to ensure that certain services are stopped on a

computer. Which option represents the command used to open the Servicesconsole?


User Answer Correct Answer # Answer Key A Services.all B Services.loc

þ C Services.msc

D Service console

89 ý Title: Detecting a Hijacked E-Mail AccountQuestion: A user received a phone call from a friend, who reports that she received an e-mail

from the user offering the sale of something unusual. Which options representsymptoms of a hijacked account? Choose all that apply.



þ A Missing contacts and folders

þ B A large number of e-mails in theSpam folder

þ C The e-mail account has beenblocked by the provider

þ D A large number of e-mails sentaround the same time

90 ý Title: Open and Closed SourceQuestion: Which option represents an open-source mobile operating system?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Apple iOS B BlackBerry OS C Windows Mobile

þ D Google Android OS

91 ý Title: Shows ProgramsQuestion: Which tab within the System Configuration dialog box shows that applications are

starting up automatically?Question Type: Multiple Choice (Choose one)


A Boot B Tools

þ C Startup

D Services

92 ý Title: Command DisplayQuestion: Which does the IPCONFIG command display?Question Type: Multiple Choice (Choose one)




User Answer Correct Answer # Answer Key A DNS details B Network statistics C Available hosts over the network

þ D TCP/IP network configurationvalues

93 ý Title: Physically Destroying Hard Drives and DataQuestion: An administrator wants to dispose of multiple hard drives. She needs to be sure

the data is unrecoverable. Which is the best option for physically destroying thedrives and data?


User Answer Correct Answer # Answer Key A Bend the connector pins

þ B Use a hard drive shredder

C Throw the drives on the floor

D Place at the bottom of the trashcan

94 ý Title: Similar to XCOPYQuestion: Which command was able to create similar effects to XCOPY in operating

systems before Windows XP?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A COPY B FORMAT C DISKPART

þ D ROBOCOPY

95 ý Title: Related to Action CenterQuestion: Which new applet in Windows 7 is related to the Action Center but is not part of it,

yet can still be accessed from the Action Center?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Security Center

þ B Troubleshooting

C Automatic center D Problem reports and solutions

96 ý Title: Second Step in TroubleshootingQuestion: Which is the second step in troubleshooting after indentifying the problem?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Test theory B Establish plan

þ C Establish a theory

D Verify functionality

97 ý Title: Permission Propagation in NTFSQuestion: NTFS can __________ permissions after a user connects to a shared folder.Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A widen

þ B restrict

C expand D increase

98 ý Title: Preventing Hijacked E-Mail AccountsQuestion: Which options represent reasons an e-mail address and account login information

could be hijacked? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Password is a number

þ B Password was too simple



þ B Password was too simple

þ C Password is the same on manysites

þ D

E-mail left logged in on a public

computer

99 ý Title: System WarningQuestion: Which is an indication that something is wrong with the system?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A POST card B GUI switch

þ C Indicator lights

D Power supply control

100 ý Title: Unique UtilitiesQuestion: Which are utilities that are unique to Windows XP because of changes in later

operating systems? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Offline Files

þ B Printers and Faxes

þ C Network Connections

þ D Network Setup Wizard

101 ý Title: Common ProblemQuestion: A user's computer continues to have problems. It has spontaneous shutdowns,

devices and services fail to start, and a BSOD keeps coming up. Which is themost likely cause of all these errors?


User Answer Correct Answer # Answer Key A A virus

þ B Corrupt files

C Missing Ntldr D Unknown data files installed

102 ý Title: Partitioned Disks for RAIDQuestion: Which type of partitioned disks are able to be arrayed for software-based RAID?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Basic B Logical

þ C Dynamic

D Extended

103 ý Title: Setup Partitions in Command PromptQuestion: A user needs to set up disk partitions from within the command prompt. Which

command is used to set up partitions?Question Type: Multiple Choice (Choose one)


þ A FDISK

B FORMAT C CHKDSK D ROBOCOPY

104 ý Title: Task Manager ProcessesQuestion: A user notices sluggish performance and suspects a program is using too much

RAM and is unresponsive. Which command in the Processes tab of the TaskManager will close the process?



þ A End Process

B Refresh now



B Refresh now C Exit Task Manager

D Show processes from all users

105 ý Title: Startup Problems in Windows XPQuestion: A computer is having startup problems with a Windows XP operating system.

Which tool can be used to fix this problem?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Event Viewer B Command Prompt

þ C Emergency Repair Disc

D Preinstallation environment

106 ý Title: Solid-State Hard DrivesQuestion: Which option represents the biggest advantage of SSDs over HDDs?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A HDDs cost less than SSDs

B SSDs require less power thanHDDs

C SSDs have larger footprints thanHDDs

þ D SSDs have faster read/write speedsthan HDDs

107 ý Title: Wake On LAN TriggersQuestion: Which option represents the reason a computer or device will power up when the

setting Wake On LAN is enabled?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Connection to a LAN

þ B Incoming communication

C Outgoing signal detection

D A LAN user presses the powerbutton

108 ý Title: Windows Defender AlertsQuestion: Which occurs when the Ignore option is chosen in a Windows Defender alert?Question Type: Multiple Choice (Choose one)


þ A The alerted software is allowed torun on the computer

B Windows Defender automaticallyremoves the software

C The alerted software is stilldownloaded but not installed

D Windows Defender holds thesoftware until permission is granted

109 ý Title: Available Power PlansQuestion: Which are available power plans in Windows 7? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Standby

þ B Balanced

þ C Power saver

þ D High performance

110 ý Title: Password RequirementQuestion: HomeGroups are password protected. Which type of group does not require a

password?Question Type: Multiple Choice (Choose one)




User Answer Correct Answer # Answer Key A Data group

þ B Workgroup

C Layered group D Network shares

111 ý Title: Disassembly of a LaptopQuestion: A technician is disassembling a laptop. Which option demonstrates good practice

with regards to disassembly of a laptop?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Mark holes with a crayon

þ B Bag and label screws to helpreassembly

C Disassemble the laptop on a soft rugto avoid scratches

D Keep the AC plug connected to apower source when disassembling

112 ý Title: Problems Booting OSQuestion: A user is having problems with a computer booting the operating system. Which

tool can be used to create a log to determine what might be the problem with theboot process?


User Answer Correct Answer # Answer Key A FIXMBR B DEFRAG C REGSVR32

þ D Msconfig.exe

113 ý Title: User AuthenticationQuestion: Which option is used to facilitate authentication?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Autorun B Assign static IP addresses C Assign static IP addresses

þ D Directory and folder permissions

114 ý Title: Windows 7 CPU ToolQuestion: Which option represents the administrative tool that provides advanced system

information about the central processing unit?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Services B iSCSI Initiator

þ C Performance Monitor

D Computer Management

115 ý Title: SynchronizationQuestion: Which are types of data that can be synchronized? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Music

þ B E-mail

þ C Videos

þ D Pictures

þ E Contacts

þ F Programs

116 ý Title: Multiboot OptionsQuestion: Through the multiboot option, a user can boot to a Windows OS and which other

kind of OS?Question Type: Multiple Choice (Choose one)





þ A Mac OS

B Data OS C Master OS D Primary OS

117 ý Title: Firewall ReviewQuestion: Firewalls are used to prevent which types of attacks? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Worms

þ B Viruses

C Rootkits

þ D DoS attacks

þ E Trojan horses

118 ý Title: Steps Involved in Fixing a Windows Update FailureQuestion: Which options represent steps involved in troubleshooting a Windows Update

failure? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A Reinstall Windows OS B Disconnect all peripherals

þ C Run the Windows Troubleshooter

þ D Check the event log for information

119 ý Title: Incorrect Color PatternsQuestion: Which could be causes of incorrect color patterns? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Cable problems

þ B Driver problems

C Wireless problems D Software problems

120 ý Title: Checking DisksQuestion: Which disk check type needs to run before Windows boots all the way and the

files are in use?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Index B Sector C Manual

þ D Automatic

121 ý Title: Installing an OS on a NetbookQuestion: A user just purchased a netbook. Which would be the best medium to use to

install an OS on the device?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A DVI B DVD C CD-ROM

þ D USB flash drive

122 ý Title: Local Collection of Administered ToolsQuestion: The local computer administrator wants to evaluate a computer and make changes

to software and hardware settings. Which option represents the console with themost tools, making it easy to view properties and make changes?




User Answer Correct Answer # Answer Key A System Configuration

þ B Computer Management

C Windows Memory Diagnostic

D Windows Firewall with AdvancedSecurity

123 ý Title: Functions of the Performance MonitorQuestion: Which option represents the term associated with measurements of system state

or activity?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A System trace B System counters C Performance state

þ D Performance counters

124 ý Title: Setting a Network Card to Full-DuplexQuestion: Which option represents the effect on the network card when setting the

configuration to full-duplex?



A Data can be received in full timeframes

B Data can be sent in one large fullpacket

C Data can be fully sent with expandedpackets

þ D Data can be sent and received at thesame time

125 ý Title: Finding DNS Servers and RecordsQuestion: Which command-line tool can aid in finding DNS servers and DNS records in a

domain?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A PING B TLIST C IPCONFIG

þ D NSLOOKUP

126 ý Title: New Applet Windows 7Question: Which is a new utility application in Windows 7 which manages passwords and

items that are shared?Question Type: Multiple Choice (Choose one)


þ A HomeGroup

B Get Programs C Device Manager D Ease of Access Center

127 ý Title: Windows Firewall SettingsQuestion: Which options represent settings for Windows Firewall? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Turn on Windows Firewall

þ B Turn off Windows Firewall

C Suspend Windows Firewall forgames

þ D Notify me when Windows Firewallblocks a new program

128 ý Title: Change of Security CenterQuestion: Windows XP and Windows Vista had an applet called Security Center. Windows 7

has combined this with other options. Which is this now called in Windows 7?



has combined this with other options. Which is this now called in Windows 7?


User Answer Correct Answer # Answer Key A Main Center

þ B Action Center

C Policing Center D Manager Center

129 ý Title: No Power to DevicesQuestion: Which component of a computer should be checked if fans are working but there

is no power to other devices?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A CPU B RAM

þ C Motherboard

D Power supply

130 ý Title: Tab with Advanced OptionsQuestion: Which tab in the System Configuration dialog box gives more advanced options for

selecting how to start the operating system?



þ A Boot

B Tools C General D Services

131 ý Title: Advanced Tab SpecificsQuestion: When in the Advanced tab within the Internet Options function, which symbol

indicates to users that they will have to close Internet Explorer and restart it beforethat change will take effect?


User Answer Correct Answer # Answer Key A Colon B Period

þ C Asterisk

D Question mark

132 ý Title: Best Practice for DisassemblyQuestion: A technician has several laptops in need of memory upgrades. Which option

represents best practice with regards to ensuring proper disassembly andreassembly?



þ A Use appropriate hand tools

B Use a drill to remove tight screws

C Use excessive force to separateparts

D Knock the laptop on a hard surfaceto loosen screws

133 ý Title: Computer Management Console FeaturesQuestion: With the Computer Management console open, which tasks can an administrator

perform? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Stop a service

þ B View application logs

þ C Create a task to play a sound atnoon

þ D Change the local administratorpassword



134 ý Title: Discover a DLL MessageQuestion: A user has discovered a missing DLL message when using Yahoo Messenger.

There are no corrupt files in the system. Which could be another cause for theDLL message?



þ A Missing files

B Missing Ntldr C Missing operating system D Missing graphical interface

135 ý Title: Benefits of a Standard AccountQuestion: Which options represent the benefits of using multiple standard user accounts on

a local machine? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A User specific personalization

þ B Users can install some programs

C User folders and files are protected

þ D Restrict the ability to make changeswhich affect other users to theadministrator

136 ý Title: Moving Files with Permissions with NTFSQuestion: Which option represents the result of moving a file within a partition?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A The file will drop all permissions

þ B The file will keep its permissions

C The file will inherit the permissions ofthe parent folder

D The file will change the permissionsof the parent folder

137 ý Title: Parts of Folder OptionsQuestion: In general, which are options to change or customize in a folder? Choose all that



þ A Layout

þ B Sharing

C Performance

þ D Hide extensions

138 ý Title: Boot Sector DamagedQuestion: When booting the OS, it is discovered that the boot sector is damaged in the

user's computer. Which repair tool can be used to repair this problem?


User Answer Correct Answer # Answer Key A FIXMBR B DEFRAG

þ C FIXBOOT

D REPBOOT

139 ý Title: Synchronization TypesQuestion: Which are connection types that enable synchronization? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A USB

B LEDs

þ C Bluetooth



þ

þ D Intermediary

E Optical drive

þ F Over the network

140 ý Title: Mobile Device VirusesQuestion: Mobile viruses are not yet as ___________ as operating system viruses.Question Type: Multiple Choice (Choose one)


A quick

þ B common

C revealing D interesting

141 ý Title: Easy Transfer and Windows 7 UpgradeQuestion: A user is upgrading a computer's OS from Windows XP to Windows 7. The user

has over 7 GB of pictures and documents. Which option represents the bestchoice to support the Easy Transfer tool?


User Answer Correct Answer # Answer Key A CD-ROM B DVI cable C 1-GB flash drive

þ D 500-GB external HDD

142 ý Title: Fake Security SoftwareQuestion: A computer recently began displaying information about a threat reported by

security software. The user does not recall installing this software, and pop-upwindows are interrupting the normal operation of the computer. Which optionrepresents programs that claim to scan for malware and produce false results withthe goal of a user paying for additional support and protection?


User Answer Correct Answer # Answer Key A VMware B Falseware

þ C Rogue antivirus

D Malware remover

143 ý Title: Device Not WorkingQuestion: A technician is trying to discover why a device is not working. The device is

affecting the operating system. Which tool could be used to discover which deviceis not working?



þ A Safe mode

B Event viewer C Msconfig.exe D Recovery Console

144 ý Title: Locating IRQs in Device ManagerQuestion: A user wants to check the IRQ of a network card. With the Device Manager open,

click the steps, in the correct order, to view the network adapter's IRQ.Question Type: Flash Demo

Grade: Incorrect

# Step(s) 1 Click in the interface to begin the demo 2 Select the Click the arrow to expand Network adapters check box 3 Select the Double-click on the specific network adapter check box 4 Select the Click on the Resources tab check box 5 Select the Scroll until the IRQ address is visible check box 6 Click the Submit button

145 ý Title: Missing Elements



145 ý Title: Missing ElementsQuestion: Which is a result when Boot.ini is missing?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Calculates the ASPs

þ B Computer will not boot up

C CPU instructions are moved D Compact storage site is disabled

146 ý Title: RSA Token ReviewQuestion: Which are true of RSA tokens? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Provide an OTP

þ B Are commonly key fobs

C Have a reusable password D They are used for system lockup

147 ý Title: Windows Security Center in Windows VistaQuestion: In the Windows Security Center in Windows Vista, which are security options?



þ A Firewall

B Maintenance

þ C Automatic update

þ D Malware protection

148 ý Title: Windows XP Home Edition FeaturesQuestion: Which option represents a feature of the Windows XP Home operating system?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Remote desktop B Telnet administrator C Offline files and folders

þ D Enhanced support for digital media

149 ý Title: Printing Ghost Images on DocumentsQuestion: A printer is leaving ghost images on printed documents. Which option represents

a possible cause?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Low toner levels B Outdated drivers

þ C Damage to the drum

D Incorrect AC power input

150 ý Title: PXE ReviewQuestion: PXE stands for which option?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Port Extension Emitter B Protocol Exchange Error C Packet Exchange Eraser

þ D Preboot Execution Environment

151 ý Title: Mobile Device PartsQuestion: Which option represents a typical procedure when a part on a tablet fails?


User Answer Correct Answer # Answer Key A Replace the part yourself B Dispose of the tablet properly



B Dispose of the tablet properly

þ C Return the tablet to the manufacturerto replace the tablet

D Return the tablet to the manufacturerto replace the part

152 ý Title: Charting Applications Locking UpQuestion: Which option represents a tool that can be used to view a graphical representation

of updates and software problems, including when the computer locks up?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Crash log B Reliability log

þ C Reliability Monitor

D Crash test monitor

153 ý Title: Disk Defragmenter ReviewQuestion: Which Windows XP application is used to automate Disk Defragmenter?


User Answer Correct Answer # Answer Key A Defrag Timeline B Auto Defrag 2.0

þ C Scheduled Tasks

D Tool Scheduler 2.0

154 ý Title: Indication of ProblemsQuestion: Which could indicate a problem after sending out a PING command?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A A 0% packet loss

þ B Longer latency time

C Display of a remote IP address

D Ping return indicating the host isalive

155 ý Title: Spyware ProtectionQuestion: Which practices provide protection against spyware? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Use a pop-up blocker

B Remove any firewalls

þ C Uninstall unnecessary applications

þ D Adjust Web browser securitysettings

156 ý Title: Security LocksQuestion: Which locks can be used to implement physical security? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)

User Answer Correct Answer # Answer Key A RFC locks

þ B Cabinet locks

þ C Building locks

þ D Equipment locks

157 ý Title: Testing Connections over a NetworkQuestion: A network administrator is testing a new server. He knows the IP address and

wants to know if he can communicate with the server from a workstation. Usingthe command prompt, which command would he use to send a small packet ofdata to the server to test the connection?



A NET



A NET

þ B PING

C NETSTAT D IPCONFIG

158 ý Title: Trace StoppedQuestion: If TRACERT stops before saying Trace Complete, which action should the user

take?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Replace router

þ B Troubleshoot router

C Reboot and run TRACERT again D Respond to the appropriate port

159 ý Title: Restoring a Locked-Up PCQuestion: A user notices the computer is locked up, and it does not respond to mouse

clicks. Which option represents a keyboard command to launch the TaskManager?


User Answer Correct Answer # Answer Key A CTRL+ALT+R B CTRL+ALT+D

þ C CTRL+ALT+DEL

D CTRL+SHIFT+DEL

160 ý Title: Mistakes in PartitioningQuestion: A user has Windows 7 and has made an unrepairable mistake when partitioning

disks in the command prompt. Which command tool was the user most likelyusing?


User Answer Correct Answer # Answer Key A FDISK B CHKDSK C FORMAT

þ D DISKPART

161 ý Title: Advantages of Creating an Installation ImageQuestion: Which options are advantages of creating operating system installation images?


User Answer Correct Answer # Answer Key A Installations cannot fail

þ B Installations can be unattended

C The OS does not need to be

licensed

þ D The installation can be initiated overthe network

162 ý Title: Disabling Windows Security Alert in Windows 7Question: A user does not want to see security alerts on his Windows 7 laptop. Which area

of the Control Panel has settings that will disable security notifications?Question Type: Multiple Choice (Choose one)


þ A System

B Action Center C Personalization D Credential Manager

163 ý Title: Solution in Troubleshooting Safe ModeQuestion: Which is a solution when a computer automatically boots to safe mode?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Replace missing files



A Replace missing files B Replace missing Boot.ini C Reinstall operating system

þ D Reinstall or uninstall device drivers

164 ý Title: Lost OSQuestion: Which could be the issue if an OS is not found? Choose all that apply.



þ A Virus

B Overheating C Faulty loading plugs

þ D Bad OS loader sectors

165 ý Title: Configuring an IP AddressQuestion: Which option represents the term describing a fixed IP address for a computer or

device?Question Type: Multiple Choice (Choose one)


þ A Static IP

B DHCP IP C Visual IP D Dynamic IP

166 ý Title: Understanding Dead Pixels

Question: What can a computer technician do if there are dead pixels on a monitor's screen?Question Type: Multiple Choice (Choose one)


þ A Replace the screen

B Replace the dead pixels C Replace the screen crimper D Recalibrate the screen properties

167 ý Title: More Volume for Drive CQuestion: Which would be the best option if a user would like to mount more drives to the

system without assigning a drive letter to each drive?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Use RAID to increase the volume

þ B Create a mount point within drive C

C Create an array with a stripedvolume

D Replace with a newer and biggerdrive

168 ý Title: Restore PointsQuestion: How often does Windows Vista automatically create restore points by default?Question Type: Multiple Choice (Choose one)


þ A Daily

B Hourly C Weekly

D Monthly

169 ý Title: Determining ProblemsQuestion: Which tab in the System Configuration dialog box can be used to help determine if

a program that has been recently installed is creating problems for the computer?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Tools B Startup C General

þ D Services



þ D Services

170 ý Title: Security and the NTFS File AttributesQuestion: Which option represents the best description of the file attributes?Question Type: Multiple Choice (Choose one)


A A secure setting which restricts

users

þ B A way to identify how a file shouldbe used

C An administrator-only setting thatlocks files down

D An administrator-only setting thatremoves files completely

171 ý Title: Artifacts ReviewQuestion: Which are examples of display artifacts? Choose all that apply.Question Type: Multiple Choice (Choose all that apply)


þ A Ghosting

B Wire strippers C External enclosure

þ D Unintended drop shadow behindtext

172 ý Title: Last StepQuestion: Which is the last step in troubleshooting?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A Testing B Planning C Verifying

þ D Documentation

173 ý Title: Unable to Install a Printer

Question: An administrator is unable to install a printer on a computer. Which option may bepreventing the installation of the printer?


User Answer Correct Answer # Answer Key A The printer has a cracked case

þ B The print spooler has becomecorrupted

C The computer already has a printerinstalled

D The printer does not have a networkconnector attached

174 ý Title: Devices Causing Wireless Connectivity ProblemsQuestion: A wireless network administrator wants to reduce the amount of interference on

her network. Which options are known causes of interference? Choose all thatapply.



þ A Video cameras

þ B Bluetooth devices

þ C Microwave ovens

þ D Cordless video game controllers

175 ý Title: Uninstall in Windows XPQuestion: Which is the correct applet to uninstall an application in Windows XP?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A System



A System B Features C Display/Personalize

þ D Add/Remove Programs

176 ý Title: Benefit of VHDQuestion: Which is a benefit of using a VHD when adding drives?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A It comes with RAID applications

B It partitions into more space thanother drives

C It holds more memory than a regularhard drive

þ D A user can detach it, take it toanother computer, and attach it

177 ý Title: The Desktop Sidebar

Question: Which option represents the last Microsoft operating system that included thesidebar?


User Answer Correct Answer # Answer Key A Windows 7 B Windows 8 C Windows XP

þ D Windows Vista

178 ý Title: Adding Computers to a Domain Using the NET CommandQuestion: A network administrator wants to add computers to a domain. Using the command

prompt, which command would he use to add computers to a domain?Question Type: Multiple Choice (Choose one)

User Answer Correct Answer # Answer Key A NET USER B NET SERVER

þ C NET COMPUTER

D NET LOCALGROUP

179 ý Title: Hibernation OptionQuestion: Hibernation is an option available with every operating system.Question Type: True/False

User Answer Correct Answer # Answer Key 1 TRUE

þ 2 FALSE

180 ý Title: Multiboot DefinedQuestion: What is a multiboot system?Question Type: Multiple Choice (Choose one)


þ A A single machine with multipleoperating systems installed

B A device that must be kicked severaltimes in frustration

C A device used to measure voltage,amperage, and resistance

D An installation method used toinstall various PC components

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