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Corporate Statement of Capabilities Corporate Statement of Capabilities Corporate Office/Mailing Address: Corporate Office/Mailing Address: 4425 Nicole Drive, Suite A 4425 Nicole Drive, Suite A . Lanham, MD Lanham, MD 20706-4352 20706-4352 Telephone: 301.918.3193 Telephone: 301.918.3193 . Fax: 301.918.3198 Fax: 301.918.3198 www.dozier-tech.com www.dozier-tech.com

Corporate Statement of Capabilities Corporate Office/Mailing

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Corporate Statement of Corporate Statement of CapabilitiesCapabilities

Corporate Office/Mailing Address:Corporate Office/Mailing Address:

4425 Nicole Drive, Suite A 4425 Nicole Drive, Suite A .. Lanham, MD 20706-Lanham, MD 20706-43524352

Telephone: 301.918.3193 Telephone: 301.918.3193 .. Fax: 301.918.3198 Fax: 301.918.3198

www.dozier-tech.comwww.dozier-tech.com

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Table of ContentsTable of Contents Message from the Chief Executive OfficerMessage from the Chief Executive Officer Page 3Page 3 Mission StatementMission Statement Page 4Page 4 ProfileProfile Page 5Page 5 ManagementManagement Page 6Page 6 Key Business TenetsKey Business Tenets Page 7Page 7 Core CompetenciesCore Competencies Pages 8-Pages 8-

1919 Standard Industrial ClassificationsStandard Industrial Classifications Page 20Page 20 Who Are DTI’s Clients?Who Are DTI’s Clients? Page 21Page 21 DTI’s Procurement Marketing ToolsDTI’s Procurement Marketing Tools Page 22Page 22 Partnering Advantages with DTIPartnering Advantages with DTI Page 23Page 23 Components of a DTI CollaborationComponents of a DTI Collaboration Page 24Page 24 Client BenefitsClient Benefits Page 25Page 25

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To My Prospective Customers:To My Prospective Customers:

Dozier Technologies, Inc. (DTI) is pleased to present our company overview to you. As Dozier Technologies, Inc. (DTI) is pleased to present our company overview to you. As a leader in the delivery of innovative business, creative, and technology solutions, a leader in the delivery of innovative business, creative, and technology solutions, DTI utilizes the optimum mix of business strategies and digital technologies to DTI utilizes the optimum mix of business strategies and digital technologies to satisfy our customers’ most complex business requirements in a timely, cost-satisfy our customers’ most complex business requirements in a timely, cost-efficient manner. To help us proactively address our customers’ business and efficient manner. To help us proactively address our customers’ business and technical needs, we first strive to understand our customers’ business environment technical needs, we first strive to understand our customers’ business environment and then utilize our highly qualified team of managerial, technical, and creative and then utilize our highly qualified team of managerial, technical, and creative experts to develop and implement effective strategies and solutions to meet those experts to develop and implement effective strategies and solutions to meet those needs. needs.

Our intent is to establish and cultivate a “value-added partnership” to facilitate our Our intent is to establish and cultivate a “value-added partnership” to facilitate our customers’ business and technical necessities. Above all, we want you to be fully customers’ business and technical necessities. Above all, we want you to be fully assured that DTI conducts its business with the highest integrity and assured that DTI conducts its business with the highest integrity and professionalism. We know our customers have entrusted us to deliver quality professionalism. We know our customers have entrusted us to deliver quality products and services, and as such, take full responsibility and accountability to products and services, and as such, take full responsibility and accountability to utilize the best resources to bring consistent business expertise, technical accuracy, utilize the best resources to bring consistent business expertise, technical accuracy, and premium customer service to meet our customers’ expectations.and premium customer service to meet our customers’ expectations.

Crystal S. DozierCrystal S. Dozier President and Chief Executive OfficerPresident and Chief Executive Officer

Message from the President & Message from the President & CEOCEO

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DTI was created to provide innovative, strategic DTI was created to provide innovative, strategic business, creative, and technology solutions to the business, creative, and technology solutions to the public and private sectors. DTI’s objective is to public and private sectors. DTI’s objective is to evaluate, plan, develop, and implement business and evaluate, plan, develop, and implement business and technical solutions to help government and technical solutions to help government and commercial clients achieve greater productivity, cost-commercial clients achieve greater productivity, cost-savings, and revenue.savings, and revenue.

Fostering a creative, stimulating work environment for Fostering a creative, stimulating work environment for our employees is our foundation. Delivering superior our employees is our foundation. Delivering superior performance, technical excellence, and valuable performance, technical excellence, and valuable customer service to our customers is our priority.customer service to our customers is our priority.

Mission StatementMission Statement

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ProfileProfileFounded:Founded: By Crystal Dozier in 1999By Crystal Dozier in 1999

Ownership:Ownership: Privately HeldPrivately Held

Headquarters:Headquarters: Lanham, MarylandLanham, Maryland

Regional Offices:Regional Offices: DTI support teams are located at or near customer DTI support teams are located at or near customer work sites.work sites.

Certifications:Certifications: Small Business Administration’s 8(a) ProgramSmall Business Administration’s 8(a) ProgramSmall Disadvantaged Business (SDB)Small Disadvantaged Business (SDB)Maryland Department of Transportation (MDOT)Maryland Department of Transportation (MDOT)Woman-Owned Business (WOB)Woman-Owned Business (WOB)

Awards/ Awards/ 2006 Governor’s Citation for the State of Maryland2006 Governor’s Citation for the State of Maryland Recognition Recognition Maryland’s Top 100 Minority Business Enterprise AwardMaryland’s Top 100 Minority Business Enterprise Award

DTI Executives Were Guest Speakers on Special Secretary of DTI Executives Were Guest Speakers on Special Secretary of Maryland Maryland Sharon Pinder’s Radio Show “So You Want to Be an Sharon Pinder’s Radio Show “So You Want to Be an

Entrepreneur,” WOLB AM 1010 and on Doni Glover’s Radio Entrepreneur,” WOLB AM 1010 and on Doni Glover’s Radio Show, “Empower Hour,” WOLB AM 1010Show, “Empower Hour,” WOLB AM 1010

NASA Goddard Space Flight Center’s 2002 Nominee for Small NASA Goddard Space Flight Center’s 2002 Nominee for Small Business Contractor of the YearBusiness Contractor of the YearLetters of Commendation from Federal and Commercial Letters of Commendation from Federal and Commercial

ClientsClients

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ManagementManagement

Organizational Structure

HUMANRESOURCES

FINANCE/ACCOUNTING

COMMUNICATIONS

SERVICES

MANAGEMENT

SUPPORT SERVICES

FACILITIES

SUPPORT SERVICES

ADMINISTRATIVE

SUPPORT SERVICES

BUSINESSOPERATIONS

CONTRACTADMINISTRATION

BUSINESSDEVELOPMENT

CRYSTAL DOZIER

PRESIDENT and CEO

BOARD OF DIRECTORS

MANAGEMENT

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Utilize 25 years of experience in management and Utilize 25 years of experience in management and operations, event management, editorial, graphic design, operations, event management, editorial, graphic design, printing, and mailing to bring project success, additional printing, and mailing to bring project success, additional revenues and/or cost-savings, and stream-lined operations revenues and/or cost-savings, and stream-lined operations to all clients.to all clients.

Maintain extremely low overhead costs and indirect Maintain extremely low overhead costs and indirect expenses as a cost-saving to all clients.expenses as a cost-saving to all clients.

Employ and assign competent, compatible, reliable Employ and assign competent, compatible, reliable personnel.personnel.

Respond promptly to all client requirements and concerns.Respond promptly to all client requirements and concerns.

Establish quality control and risk mitigation processes to Establish quality control and risk mitigation processes to provide superior products and services to all clients at provide superior products and services to all clients at lowest net cost.lowest net cost.

Key Business TenetsKey Business Tenets

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Core CompetenciesCore CompetenciesDTI provides a full range of management and DTI provides a full range of management and

operations, event management, administrative, operations, event management, administrative, creative, and document support services to both the creative, and document support services to both the public and private sectors as indicated below.public and private sectors as indicated below.

Facilities Management ServicesFacilities Management Services

Logistics Support ServicesLogistics Support Services

Management Consulting ServicesManagement Consulting Services

Administrative Support ServicesAdministrative Support Services

Events Management ServicesEvents Management Services

Marketing Consulting ServicesMarketing Consulting Services

Editorial, Graphic Design, and Printing ServicesEditorial, Graphic Design, and Printing Services

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Facilities Management - Facilities Management - Project Management Project ManagementDTI offers organizations strategic turnkey solutions that help prepare their DTI offers organizations strategic turnkey solutions that help prepare their

work environment for occupancy, efficiency, safety, style, and comfort. work environment for occupancy, efficiency, safety, style, and comfort. Our core competencies include: Our core competencies include:

Strategic PlanningStrategic Planning

Project ManagementProject Management

Space Planning and ReconfigurationSpace Planning and Reconfiguration

Systems Furniture and Equipment ManagementSystems Furniture and Equipment Management

Cost Planning and EstimationCost Planning and Estimation

Telecommunications/IT SupportTelecommunications/IT Support

Asset/Inventory ManagementAsset/Inventory Management

Building Operations Building Operations SupportSupport

Custodial ServicesCustodial Services

Relocation/Move ServicesRelocation/Move Services

Electrical Support Electrical Support ServicesServices

Security Support ServicesSecurity Support Services

Help Desk Support Help Desk Support ServicesServices

Grounds Maintenance/ Grounds Maintenance/

Landscaping/Snow Landscaping/Snow RemovalRemoval

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Facilities Management - Facilities Management - Printing and Mailing ServicesPrinting and Mailing ServicesMany organizations spend an inordinate amount of time and money trying to Many organizations spend an inordinate amount of time and money trying to

operate in-house reprographic centers and mailrooms efficiently and cost-operate in-house reprographic centers and mailrooms efficiently and cost-effectively. To help organizations address this problem and get back to their core effectively. To help organizations address this problem and get back to their core business, DTI offers a full portfolio of printing and mailroom services that will business, DTI offers a full portfolio of printing and mailroom services that will increase productivity and reduce overall administrative expenses. Services are increase productivity and reduce overall administrative expenses. Services are delivered on customer sites with DTI providing equipment, staff, supplies, delivered on customer sites with DTI providing equipment, staff, supplies, maintenance, and outsourcing expertise. Our core competencies include: maintenance, and outsourcing expertise. Our core competencies include:

Reproduction Center and Mailroom ServicesReproduction Center and Mailroom Services

StaffingStaffing Printing and Mailing ConsultingPrinting and Mailing Consulting

Supervisory PersonnelSupervisory Personnel Operational Needs AnalysisOperational Needs AnalysisSkilled Operator(s)Skilled Operator(s) Document Needs AnalysisDocument Needs AnalysisBack-up Skilled Operator(s) Back-up Skilled Operator(s) Distribution Needs AnalysisDistribution Needs Analysis

Document and Postal RegulationDocument and Postal Regulation Trends and AnalysisTrends and Analysis

EquipmentEquipment Technology ConsultingTechnology Consulting

Copy and Mailing EquipmentCopy and Mailing Equipment Technology RecommendationsTechnology RecommendationsMaintenance and ServiceMaintenance and Service Re-engineer Print ProcessRe-engineer Print ProcessPrint-on-Demand and Distribute Key Business Documents Print-on-Demand and Distribute Key Business Documents Re-engineer Mail Re-engineer Mail Process Process Digital Black-and-White/Production Color PrintingDigital Black-and-White/Production Color Printing Equipment TrainingEquipment Training

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Facilities Management - Facilities Management - Mailing Services Mailing ServicesAs postal and shipping costs continue to soar, DTI can help As postal and shipping costs continue to soar, DTI can help

your organization maximize document and package your organization maximize document and package handling efficiency, while reducing overall mailing and handling efficiency, while reducing overall mailing and shipping costs. DTI’s core competencies include:shipping costs. DTI’s core competencies include:

Data Hygiene ConsultingData Hygiene Consulting Mail Presorting and BarcodingMail Presorting and Barcoding MeteringMetering Labeling and AddressingLabeling and Addressing LaseringLasering Live StampingLive Stamping CASS and PAVECASS and PAVE Folding & InsertingFolding & Inserting

Converting/BurstingConverting/Bursting Document ProcessingDocument Processing Document FulfillmentDocument Fulfillment Reverse BarcodingReverse Barcoding International MailingInternational Mailing Contingency ServicesContingency Services and Disaster Recoveryand Disaster Recovery Match MailingsMatch Mailings Database/List Database/List ManagementManagement

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Management Consulting Management Consulting ServicesServicesDTI can help your organization achieve its departmental and functional DTI can help your organization achieve its departmental and functional

goals by providing planning, program development, and base goals by providing planning, program development, and base operations support services. Our company consistently achieves client operations support services. Our company consistently achieves client satisfaction because we first commit to thoroughly understanding our satisfaction because we first commit to thoroughly understanding our customers’ business and requirements and then utilize our extensive customers’ business and requirements and then utilize our extensive experience in industry and government to deliver tailored, innovative experience in industry and government to deliver tailored, innovative solutions on time--at or even under budget. DTI’s core competencies solutions on time--at or even under budget. DTI’s core competencies include:include:

Strategic PlanningStrategic Planning

Program Development, Implementation, and ManagementProgram Development, Implementation, and Management

Program Assessment and Benefit AnalysisProgram Assessment and Benefit Analysis

Infrastructure AnalysisInfrastructure Analysis

Project ManagementProject Management

Staffing services across all business functions, including managers andStaffing services across all business functions, including managers and administrative support in the following fields: information technology,administrative support in the following fields: information technology, engineering, finance, human resources, marketing and business engineering, finance, human resources, marketing and business

development.development.

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Administrative Support Administrative Support ServicesServicesConducting business in today’s competitive marketplace not only requires superb Conducting business in today’s competitive marketplace not only requires superb

products and services that meet and exceed customer demands, but also an products and services that meet and exceed customer demands, but also an efficient, motivating work environment that serves as a platform to allow the efficient, motivating work environment that serves as a platform to allow the creative product development process and day-to-day business transactions to creative product development process and day-to-day business transactions to occur. That’s why DTI offers your organization full administrative services to help occur. That’s why DTI offers your organization full administrative services to help increase the level of office productivity as well as staff morale. DTI’s core increase the level of office productivity as well as staff morale. DTI’s core competencies include:competencies include:

Word Processing/Secretarial SupportWord Processing/Secretarial Support

File/Records Management SupportFile/Records Management Support

Analysis/Development of Office ProceduresAnalysis/Development of Office Procedures

Review and/or Creation of Automated Data Processing (ADP) Systems Review and/or Creation of Automated Data Processing (ADP) Systems Development, Maintenance, and OperationsDevelopment, Maintenance, and Operations

Receptionist/Help Desk Staffing and ManagementReceptionist/Help Desk Staffing and Management

Shipping and Receiving Support and ProceduresShipping and Receiving Support and Procedures

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Data Center ManagementData Center Management

Records ManagementRecords Management– Staffing ManagementStaffing Management– Records Management OperationsRecords Management Operations– Automated Database MaintenanceAutomated Database Maintenance– Storage and Retrieval CoordinationStorage and Retrieval Coordination– Help Desk Staffing and ManagementHelp Desk Staffing and Management– Document ConversionDocument Conversion– Data EntryData Entry– Records Storage and Disaster RecoveryRecords Storage and Disaster Recovery

Property ManagementProperty Management

Administrative Support Administrative Support Services (Continued)Services (Continued)

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DTI’s tagline, “Delivering Tailored Innovative Solutions” sums up how we approach DTI’s tagline, “Delivering Tailored Innovative Solutions” sums up how we approach events management. We offer your organization customized, creative ways to events management. We offer your organization customized, creative ways to plan, execute, and evaluate your events. Whether your organization is planning plan, execute, and evaluate your events. Whether your organization is planning a press conference, product release, trade show, grand opening, conference, a press conference, product release, trade show, grand opening, conference, seminar, reception, or banquet, DTI can add creativity, excitement, elegance, and seminar, reception, or banquet, DTI can add creativity, excitement, elegance, and interest to make your event a memorable one - and one that fits your budget and interest to make your event a memorable one - and one that fits your budget and timeframe. DTI’s core competencies include:timeframe. DTI’s core competencies include:

Define Event GoalsDefine Event Goals

Identify objectivesIdentify objectives Determine expectationsDetermine expectations Define target audienceDefine target audience Determine timeframe/budgetDetermine timeframe/budget

Develop and Execute Pre-Event Strategies and Develop and Execute Pre-Event Strategies and PlansPlans

Develop themeDevelop theme Select siteSelect site Develop agenda/programDevelop agenda/program Write, design, print, mail invitations/brochures/media kitsWrite, design, print, mail invitations/brochures/media kits Generate publicity/create advertisements and promotional Generate publicity/create advertisements and promotional

itemsitems Create conference signageCreate conference signage Determine AV needsDetermine AV needs Research and purchase promotional giveawaysResearch and purchase promotional giveaways Plan awards luncheonsPlan awards luncheons Plan travel arrangements and accommodationsPlan travel arrangements and accommodations Arrange and schedule speakers, entertainment, and press Arrange and schedule speakers, entertainment, and press

liaisonliaison Develop and manage pre-registration process and fee Develop and manage pre-registration process and fee

collectioncollection Develop mailing listsDevelop mailing lists Determine vendor selection and manage negotiationsDetermine vendor selection and manage negotiations Develop and manage spouse development programDevelop and manage spouse development program Determine food and beverageDetermine food and beverage Plan and coordinate ground transportationPlan and coordinate ground transportation Create event evaluation surveyCreate event evaluation survey

Events Management ServicesEvents Management Services

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Provide and Manage On-Site ServicesProvide and Manage On-Site Services

Confirm vendors and speakersConfirm vendors and speakers Plan and coordinate receptions/awards programsPlan and coordinate receptions/awards programs Organize and manage registration processOrganize and manage registration process Provide audio/video/multimedia supportProvide audio/video/multimedia support Provide photographyProvide photography Manage trade show exhibitionsManage trade show exhibitions Provide computer servicesProvide computer services Provide translation/interpretationProvide translation/interpretation Provide A/V equipment operationProvide A/V equipment operation Coordinate message centerCoordinate message center Coordinate recreational informationCoordinate recreational information Coordinate duplication/administrative servicesCoordinate duplication/administrative services Distribute/collect participant evaluation surveyDistribute/collect participant evaluation survey

Develop and Execute Post-Event Develop and Execute Post-Event ActivitiesActivities Handle all vendor paymentsHandle all vendor payments Confirm final attendee list Confirm final attendee list Write and mail all speaker/participant Write and mail all speaker/participant thank-thank- you lettersyou letters Conduct logistical debriefingConduct logistical debriefing Perform event evaluation analysisPerform event evaluation analysis Other Enhanced ServicesOther Enhanced Services

TranscriptionTranscription TeleconferencingTeleconferencing Broadcast videoconferencingBroadcast videoconferencing Internet document distributionInternet document distribution On-line registration processOn-line registration process

Events Management ServicesEvents Management Services

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Sales and Marketing Sales and Marketing Consulting ServicesConsulting ServicesAs the global marketplace continues to shrink, DTI can help your organization As the global marketplace continues to shrink, DTI can help your organization

increase its revenue, customer base, and program awareness and interest increase its revenue, customer base, and program awareness and interest by researching and developing new market segments, creating strategic by researching and developing new market segments, creating strategic marketing, sales, advertising, and public relations plans and programs, as marketing, sales, advertising, and public relations plans and programs, as well as, assisting with program implementation and sales support. DTI’s well as, assisting with program implementation and sales support. DTI’s core competencies include:core competencies include:

Conducting and analyzing qualitative and quantitative market research Conducting and analyzing qualitative and quantitative market research studiesstudies

Gathering competitive intelligence and formulating positioning strategiesGathering competitive intelligence and formulating positioning strategies

Devising and implementing creative, revenue-generating strategic Devising and implementing creative, revenue-generating strategic marketingmarketing

plans, as well as, advertising and public relations campaignsplans, as well as, advertising and public relations campaigns

Creating, designing, and printing promotional materials and logosCreating, designing, and printing promotional materials and logos

Writing, editing, designing, printing, and mailing direct mail, advertising, Writing, editing, designing, printing, and mailing direct mail, advertising, and and

public relations pieces, as well as, negotiating rates and schedules with public relations pieces, as well as, negotiating rates and schedules with print andprint and

broadcast mediabroadcast media

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Creating inside telemarketing departments and writing telemarketing Creating inside telemarketing departments and writing telemarketing scriptsscripts

Developing and presenting effective sales training programs on Developing and presenting effective sales training programs on customercustomer

prospecting, buyer-focused selling, proposal writing, negotiating, and prospecting, buyer-focused selling, proposal writing, negotiating, and closingclosing

Sales and Marketing Sales and Marketing Consulting Services Consulting Services (Continued)(Continued)

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Editorial, Graphic Design, Editorial, Graphic Design, Printing ServicesPrinting ServicesDTI derives its strength from diversity, creativity, and meeting client DTI derives its strength from diversity, creativity, and meeting client

deadlines on time, under budget. Through digital technology and our deadlines on time, under budget. Through digital technology and our extensive experience in writing, editing, and designing editorial extensive experience in writing, editing, and designing editorial products, we can help your organization write, create, and print products, we can help your organization write, create, and print professional, eye-catching documents that people remember and that professional, eye-catching documents that people remember and that bring results. Our core competencies include: bring results. Our core competencies include:

EditorialEditorial Created ProductsCreated Products PrintingPrinting

ResearchResearch ReportsReports Quality Offset Printing Quality Offset Printing

WritingWriting Presentations/FoldersPresentations/Folders Black-and-White Digital Printing Black-and-White Digital Printing

EditingEditing NewslettersNewsletters High Volume Black-and- High Volume Black-and-White CopyingWhite Copying

ProofreadingProofreading Brochures/Marketing Collaterals Two-Three-Full Color Digital PrintingBrochures/Marketing Collaterals Two-Three-Full Color Digital Printing

Graphic DesignGraphic Design Mailers Mailers Short-Run, Print-on-Demand Short-Run, Print-on-Demand CopyingCopying

Desktop PublishingDesktop Publishing Press Releases/Media Kits CustomizationPress Releases/Media Kits Customization

Electronic PublishingElectronic Publishing Catalogs/Manuals/Directories PersonalizationCatalogs/Manuals/Directories Personalization

Web Page Design/Web Page Design/ Posters/Banners One-to-One MarketingPosters/Banners One-to-One Marketing

MaintenanceMaintenance Business FormsBusiness Forms Large Format Copying Large Format Copying

Interactive Multimedia Interactive Multimedia Slides/Graphs/ChartsSlides/Graphs/Charts Storage and DistributionStorage and Distribution

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DTI North American Industry DTI North American Industry Classification System Classification System (NAICS) Codes(NAICS) Codes

323110 Commercial Lithographic Printing

323114 Quick Printing

323115 Digital Printing

323117 Book Printing

492210 Local Messenger / Delivery

541430 Graphic Design Services

541511 Custom Computer Programming Services

541512 Computer Systems Design Services

541513 Computer Facilities Management Services

541611 Administrative Management & General

Management Consulting Services

541612 Human Resources & Executive Search

Consulting Service

541613 Marketing Consulting Services

541720 Research & Development in the Social

Sciences & Humanities

541820 Public Relations Agencies

541850 Display Advertising

541860 Direct Mail Advertising

541870 Advertising Material Distribution Services

541910 Market Research & Public Opinion Polling

561210 Facilities Support Services

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Who are DTI’s Client’s?Who are DTI’s Client’s? Small Business AdministrationSmall Business Administration NASA Goddard Space Flight CenterNASA Goddard Space Flight Center Department of DefenseDepartment of Defense Department of the Army/Aberdeen Proving GroundsDepartment of the Army/Aberdeen Proving Grounds Defense Security ServiceDefense Security Service Department of Homeland SecurityDepartment of Homeland Security Centers for Medicare and Medicaid ServicesCenters for Medicare and Medicaid Services Department of Veterans AffairsDepartment of Veterans Affairs Department of Housing and Urban DevelopmentDepartment of Housing and Urban Development Patent and Trademark OfficePatent and Trademark Office DC Metropolitan Police DepartmentDC Metropolitan Police Department DC Office of Contracting and ProcurementDC Office of Contracting and Procurement Maryland Department of General Services and Client State Maryland Department of General Services and Client State

AgenciesAgencies US Military Academy at West PointUS Military Academy at West Point

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100 Percent Woman-Owned Business100 Percent Woman-Owned Business

SBA 8(a) CertifiedSBA 8(a) Certified

LSDBE CertifiedLSDBE Certified

MDOT CertifiedMDOT Certified

Government Credit Cards Government Credit Cards

What Are DTI’s Procurement What Are DTI’s Procurement Marketing Tools?Marketing Tools?

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Advantages From Partnering with Advantages From Partnering with DTIDTI Attention to detail without losing sight of the “big Attention to detail without losing sight of the “big

picture.”picture.”

Hands-on, solutions-driven management style.Hands-on, solutions-driven management style.

Pre-established quality control and risk Pre-established quality control and risk mitigating processes. mitigating processes.

Commitment to meeting deadlines and staying Commitment to meeting deadlines and staying on budget.on budget.

Commitment to delivering premium customer Commitment to delivering premium customer service to meet and exceed clients’ expectations.service to meet and exceed clients’ expectations.

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Function as a Strategic Business ConsultantFunction as a Strategic Business Consultant

Utilize DTI’s Proficient Team to Uncover and Meet Utilize DTI’s Proficient Team to Uncover and Meet Clients’ Specific Business NeedsClients’ Specific Business Needs

Foster a Reciprocal RelationshipFoster a Reciprocal Relationship

Assist with Report GenerationAssist with Report Generation

Reinforce Clients’ Commitment to Small BusinessReinforce Clients’ Commitment to Small Business

Achieve Outstanding ResultsAchieve Outstanding Results

What Are the Components of a What Are the Components of a Business Collaboration with Business Collaboration with DTI?DTI?

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Achievement of Departmental GoalsAchievement of Departmental Goals

Achievement of Agency GoalsAchievement of Agency Goals

Business Model that Can Be Replicated Business Model that Can Be Replicated with other Small Business Relationshipswith other Small Business Relationships

Positive Public PerceptionPositive Public Perception

How Will This Benefit a Client’s How Will This Benefit a Client’s Team?Team?