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CORPORATE SOCIAL RESPONSIBILITY & SUSTAINABILITY
NHH, 28 March 2014
Kristin Voll
Sustainability Manager, DNB
0915-0930: Introduction to DNB
0930-1000: What is CSR?
1000-1010: Break
1010-1030: Sustainability ‘megaforces’ and DNB
1030-1040: Introduction to group sessions
1040-1120: Group sessions
1120-1130: Break
1130-1200: Presentations and wrap-up
AGENDA
INTRODUCTION TO DNB
Norway’s largest financial
institution 220 000 corporate customers
One of the largest
companies on Oslo Børs More than 2 500
contact points
DNB
The Norwegian bank
Norway’s leading real
estate broker
The number one bank online and
on mobile
2.1 million personal
customers
The world’s leading shipping
bank
With a presence in 20 countries, DNB is a leading global player in selected industries
Oslo
Murmansk
Aberdeen London
Athens
Luxembourg
Helsinki
Warsaw
Tallinn Riga Vilnius
Copenhagen
Hamburg
Gothenburg Malmö
Stockholm
New York
Houston
Rio De Janeiro
Santiago
Shanghai
Hong Kong
Singapore Chennai
Mumbai
DNB is the only Norwegian bank that offers both
personal customers and companies 24/7 customer
service
for Always Open
A
OUR PHYSICAL PRESENCE IS CHANGING Tailor-made advice and a stronger presence in highly populated areas
WHAT IS CORPORATE SOCIAL RESPONSIBILITY (CSR)?
DNB regards its corporate social responsibility as a shared responsibility towards achieving sustainable
development in the areas and business sectors where the Group operates
Sustainable development is development that meets the needs of the present without compromising the ability of
future generations to meet their own needs
OUR DEFINITION
A SHAKY SOCIAL CONTRACT?
CSR goes to the heart of this contract
To take CSR seriously is to take responsibility for the effects of business on people & planet
At the core is an idea that this can be done profitably
MORAL MOTIVATION
“Someone who is very strong has to be very nice also.”
From “Do you know Pippi Longstocking?”
This film is made by Leo Burnett Sydney in
cooperation with WWF
Artist: Ben Lee; «Song for the Divine Mother of
the Universe»
THE CHIMP RETURNS
COMMERCIAL MOTIVATION
Creates business opportunities; global challenges lead to investment needs
Differentiates DNB from others; gives us competitive strengths
Reduces costs and risks
Encourages effective and smart solutions; innovation
Protects our brand
Promotes a positive profile and reputations
Makes employees proud and motivated
Attracts talents
Meets increasing demands from investors
Responsible investments
Responsible lending
Ethics
Responsible supply chain management
Climate and the environment
Culture/sports and non-profit organisations
Equality and diversity
TOP CSR ISSUES
Earth Hour / Hora do Planeta by Luciano Joaquim
DNB represents best practise in sustainability and corporate social responsibility in the finance sector
HOW ARE WE DOING?
From “do no harm” to “do good”
From compliance to innovation
From good at everything to great at some things
THE WAY AHEAD
SUSTAINABILITY ‘MEGAFORCES’ AND DNB
«Global sustainability
megaforces will affect the future of
any business» KPMG 2012
Climate change
Energy & fuel
Material resource scarcity
Water scarcity
Population growth Wealth
Urbanisation Food security
Ecosystem decline
Deforestation
Affects resale values and the banks‘ collateral
Affects customers’ expectations
Affects the bank's selected industries globally: aquaculture, energy and shipping
Affects non-life insurance (wet & wild weather)
Has health implications which could affect the calculations related to disability and illness (life insurance,
pensions)
Affect capital markets and specific investment decisions
May have consequences for companies that produce or sell energy based on fossil fuels
CLIMATE CHANGE
Photo: Yaymicro
Growth in overall prosperity will likely mean increased demand for various forms of capital investment
Sustainability ‘megaforces’ could lead to customers increasingly focusing their attention to where and how
their money is invested
WEALTH
Photo: Yaymicro
Increased investment needs in urban infrastructure create business opportunities
International experience suggests that infrastructure investments with its stable performance can be an
attractive asset class for life insurance companies and pension funds
Relevant investment areas are: • Water • Energy
• Road and rail • Ports and airports
URBANISATION
GROUP SESSIONS
Imagine you work with sustainability at
Statoil (oil & gas)
Toyota (automobiles), or
Heneiken (beverages)
Your CEO wants a 7-minutes brief on how one or more of the sustainability ‘megaforces’ she’s read about will affect her company. Prepare the brief – you will deliver it shortly.
BRIEF THE CEO
