CORPORATE SOCIAL RESPONSIBILITY 2017

Introduction

At Oakwood Worldwide, corporate social responsibility (CSR) plays a major

part in the way we operate and conduct ourselves around the world. We run

our business with a thoughtful and comprehensive viewpoint that considers

the experiences and perspectives of our associates, clients, guests, suppliers

and partners as well as our impact on the environment.

We are proud to lead the corporate and serviced apartment industry with

the most extensive CSR policies and measurements, as we continue striving

to be a good corporate citizen by conducting our business with the highest

ethical and professional standards while supporting a diverse workplace.

This report provides an overview of Oakwood Worldwide’s CSR policies

and highlights several areas where we have achieved measurable results,

including reducing our environmental footprint and helping to keep our

associates and guests safe.

2

3

Oakwood Worldwide deeply respects the environment and understands how important

it is to preserve and protect our natural resources. We are committed to conducting our

business in ways that lessen our impact on the environment by:

Sustainable Business Practices

MONITORINGour environmental performance annually

and setting targets for improvement.

INCLUDING environmental measures on our inspection checklists to manage

environmental targets and issues.

COMPLYING with and, where possible, exceeding any applicable legal and other environmental requirements relating to our company.

PROVIDING necessary training and awareness programs for our associates.

We have set several specific goals for reducing our energy and water consumption and

increasing our use of energy-efficient processes, appliances and vehicles.

We are making solid progress on those goals, including achieving the following in the US:

About 75 percent of Oakwood-managed properties have converted from conventional washing machines to high efficiency machines, saving more than 4.7 million gallons of water annually.

HIGH EFFICIENCY WASHING MACHINES

75%

Since 2011, our Home Services team has converted 10 percent of its vehicles to hybrids, contributing to our 25 percent annual reduction in fuel consumption.

HYBRID VEHICLE CONVERSION

All of our Oakwood corporate apartments have converted from using incandescent light bulbs to energy efficient CFL bulbs, reducing our carbon dioxide emissions by almost 1,300 tons annually and our kWh usage by more than 2 million kWh annually.

ENERGY EFFICIENT CFL BULBS

4

Sustainable Business Practices CONTINUED

Oakwood Worldwide is committed to considering LEED certified buildings when we make

strategic acquisitions. LEED, or Leadership in Energy & Environmental Design, is a green

building certification program sponsored by the U.S. Green Building Council that recognizes

best-in-class building strategies and practices and promotes renewable, clean energy. In any

market or circumstance where Oakwood Worldwide has the option for a LEED certified asset

versus non-LEED, the LEED certified asset would be given greater preference. We currently

manage five such buildings, including:

• Oakwood Portland Pearl District, Portland –

LEED Platinum Certified.

• Oakwood Seattle South Lake Union, Seattle –

LEED Silver Certified.

• Oakwood Premier Incheon, Incheon, South Korea –

LEED Silver Certified.

• Oakwood 200 Squared, Chicago – LEED Certified.

• Oakwood Residence Hangzhou, Hangzhou, China –

LEED Certified.

Our Global Supplier Sustainability & Selection Preference Policy provides details on our

expectations to operate in an environmentally responsible manner by complying fully with all

applicable international, federal, regional, state and local environmental laws, ordinances and

regulations. In addition, it discusses how we encourage our suppliers to help us fulfill our

environmental commitment by reducing environmental impacts and resource consumption,

while continually advancing the sustainability of the products and services we purchase.

p Oakwood Residence Hangzhou

Since 2005, 100 percent of Oakwood-managed properties have converted from conventional to low-flow toilets and showerheads, reducing water consumption by more than 100 million gallons of water annually.

LOW-FLOW TOILETS AND SHOWERHEADS

50% Additionally, almost 50 percent of our eligible workforce telecommutes on a regular basis.

A GROWING TELECOMMUTING WORKFORCE

Providing a Safe Work Environment

Oakwood Worldwide is committed to maintaining a safe and secure environment for our

associates. It is a shared responsibility and we expect all associates to assist in maintaining

such an environment.

Our views on safety are based on the following guiding principles:

OUR GOAL

0INJURIES

ALL INJURIES are preventable

SAFETY is the responsibility

of all associates

WORKINGSAFELY is a condition of employment

The Company also sets quarterly safety

performance targets to continually make safety

improvements. We are proud of our safety

record and efforts to regularly look for ways to

improve workplace conditions.

Our safety processes and procedures are

outlined in our Injury and Illness Prevention

Program which is updated annually and

available online to all associates and also

kept in a bound version at all Oakwood

properties.

Oakwood Worldwide’s commitment to safety

and security extends to our guests, clients

and partners and is outlined in our Duty of

Care program, which encompasses a

comprehensive philosophy and structure

that addresses the key areas of crisis

readiness, response and business continuity.

5

p Oakwood Portland Pearl District

6

Our Global Business Ethics Policy outlines all acceptable standards of conduct related to our

overall business practices, including our vision: “To be the most trusted name in furnished

living solutions globally.” It also covers all laws we expect our associates, suppliers and partners

to comply with and provides specific steps for our associates to report any misconduct issues.

We take pride in running our company with high ethical standards, integrity and good

judgment. By doing so, we have built trusting, long-lasting relationships with our clients

and suppliers, created a sustainable and growing business, and fostered a supportive and

collaborative environment for our associates. Our core guiding principles lead us to:

Business Ethics

Treat each other, customers, guests, suppliers and partners with respect.

Be truthful, fair, accurate and responsible with customers, guests, suppliers, partners

and our colleagues.

Protect our reputation as a trusted, thoughtful and reliable corporate housing and serviced

apartment provider.

Our Global Labor Practices & Human Rights Policy provides further details about our priority

to protect the safety and security of our associates and guests.

Our program applies proactive processes and tactical measures to manage against a range of

events, from natural disasters and catastrophic episodes, to crimes, misconduct and potential

information security issues. It has helped our company to:

Providing a Safe Work Environment CONTINUED

Communicate with and track employees abroad keeping them informed and offering guidance and support throughout each phase of a crisis

Prepare for and anticipate a range of crisis events

Properly train employees to handle issues and follow detailed protocols

Communicate with clients during an event, letting them know the status of their assignees (our guests); and

Swiftly identify clients or guests in need and deliver required, and often, lifesaving assistance.

7

Our commitment to advocating and valuing human rights is directed by our Global Labor Practices and Human Rights Policy. The policy outlines our support of diversity and inclusion; our hiring practices, including our commitment to Equal Employment Opportunity (EEO), Affirmative Action (AA) and the Americans with Disabilities Act; our zero tolerance for harassment of any kind; our policy of paying fair wages; and our commitment to not employing illegal child labor.

Labor Practices and Human Rights

We believe strongly in giving back not only to the communities in which we operate, but

also to so many in need around the world.

Our more than 3,200 global associates enjoy volunteering and raising funds to lend a

helping hand, working with almost 30 charities and organizations, from food pantries

and homeless shelters in the U.S., to a women’s shelter in the United Kingdom.

In addition, we have a long-standing relationship with the United Service Organizations

Inc. (USO) of Metropolitan Washington-Baltimore, helping fund programs to support

children whose parents are deployed, services for military spouses and emergency

housing programs.

Giving Back

Oakwood Worldwide supports a fair, respectful and diverse workplace. We hire associates

with a broad variety of perspectives and experiences and believe everyone deserves to be

treated with dignity, honesty and respect.

In addition, we recognize our responsibility to run our business in a manner that respects

human rights through our worldwide operations and business relationships.

FOR MORE INFORMATION:

Oakwood Worldwide 2222 Corinth Avenue, Los Angeles, CA 90064

Phone: +1.800.888.0808 International: +1.602.427.2781

OakwoodWorldwide.com

To view our corporate social responsibility report online, please visit:

oakwoodworldwide.com/csr