CORPORATE SERVICES

•  Corporate Communications •  Finance •  Fleet & Procurement Services •  Human Resources •  Information Management

& Technology Services (IMTS) •  Legislative Services

MISSION

We are the hub of the City of Waterloo’s administrative structure, providing professional services and advice to support governance functions and service delivery for our business partners. We strive to the service provider of choice, for business support functions, meeting our statutory responsibilities as laid out in the Municipal Act. We ensure open and transparent decision making is reflected in all our communications with the public and our council.

CORPORATE SERVICES

CORPORATE COMMUNICATIONS CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

Corporate brand review

Website implementation

Implement recommendations of Corporate Communications organizational review

CORPORATE COMMUNICATIONS

FINANCE CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

2019 city-wide budget process and development charges (DC) background study and by-law

Payroll time sheet automation project

Delivery of tax and water billing web portal

FINANCE

FLEET & PROCUREMENT SERVICES CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

Develop and implement a comprehensive fleet policy and standard operating procedures

Update fleet management information system

Refresh procurement by-law

FLEET & PROCUREMENT SERVICES

> BUDGET MENU ITEM

Fleet parts & service specialist

•  $123,115

•  0.2 per cent total tax increase

FLEET & PROCUREMENT SERVICES

HUMAN RESOURCES CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

Ensure legislative compliance and policy review and development

Succession planning program development and implementation

Development of volunteer services manual and communication plan

HUMAN RESOURCES

INFORMATION MANAGEMENT & TECHNOLOGY SERVICES CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

Corporate relational database management system hardware refresh

Replacement of the un-interruptable power supply (UPS) for the secondary data centre

Fibre network infrastructure

INFORMATION MANAGEMENT & TECHNOLOGY SERVICES

LEGISLATIVE SERVICES CORPORATE SERVICES

> OUR KEY INITIATIVES FOR 2019

Council orientation for new term of council 2018-2022

Review of procedural by-law and code of conduct for council

Utilize Open Text in the development of council agenda workflow and other advanced workflow

LEGISLATIVE SERVICES

City of Waterloo

Questions