Corporate Profile

Our Vision

Our MissionOperate with integrity

Supply and support quality products and provide efficient andreliable service consistently to each and every customerwithout distinction.

Provide our team with job security, competitive benefits andopportunities for personal and professional development in anharmonious environment.

Operate profitably in order to maximise return on investment.

Be a model corporate citizen contributing to the developmentof our country.

To be the pre-eminent source for business technologies, officesolutions and information technology support - integral tobusiness today and the next generation!

Contents

About Us

Corporate Social Responsibility

Board of Directors

Management Organization

Products & Services

Strategic Partners

Members of the J.E. Bergasse Group

Key Contacts

02

04

06

07

8

14

16

17

About UsWithout a doubt the late Joseph EdgarBergasse was a business visionary.

Imagine establishing little more than aretail storefront, offering fabric andsome clothing, which was destined tobecome a cornerstone of businessdevelopment in Saint Lucia and anoutlet for a myriad of household namesincluding Heineken, Johnnie Walker,Xerox and IBM to name but a few.

It was in the early 1950s when Joseph(then in his seventies) sent hisyoungest son, Peter, to the UnitedKingdom to study insurance. Wherebetter to further on-the-job trainingthan with the Guardian RoyalExchange Assurance Company, abastion of professionalism and world-class standards.

On Peter’s return to Saint Lucia, theInsurance Department of J.E. Bergassewas born. Steeped in those traditionswhich had made the Guardian RoyalExchange a trusted name, it was nosurprise that through following theserigorous standards the new divisionflourished and has continued to growto the present day.

Another individual who joined thecompany back in 1959, who has andcontinues to leave his mark, is HollisBristol. Hollis’specialty back then wasraising additional capital andidentifying key human resources forthe growing company needs. Today,Hollis is instrumental in drivingrevenue at Agostini Insurance Brokers(St. Lucia) Ltd., one of the members ofthe group of companies. He also holdsthe position of Group Chairman.

2

Throughout the sixties and seventies,brands including Heineken, JohnnieWalker, and Xerox were added toJ.E.Bergasse and Company Ltd.’salready impressive vendor partner list.But the best was yet to come. With thedawn of the eighties came the personalcomputer and the company secured thedistribution rights to IBM.

As with any company that can trace itsroots back fifty years, there have beenchallenges and adversities along theway. Perhaps the biggest challenge camein July 1984 when Windward andLeeward Brewery, brewers of Heinekenunder license, decided to change theirdistribution model. At the time,distribution of Heineken accounted for56% of the company’s overall revenueand its loss very nearly caused thedemise of the company.

J.E. Bergasse and Company Ltd.struggled through the eighties and earlynineties but a change in focus saw thecompany exit wholesaling anddistribution of food, alcohol andtobacco products. The company shiftedits core focus to Office Technology andthis brought about a change in fortune.J. E. Bergasse and Co. Ltd. has becomea ‘Single Source Provider’of technologyand office products for today’s moderntechnological workplace, where thecompany is already considered the clearleader in the marketplace.

As the old saying goes: “There is nothingso powerful as an idea whosetime has come.” The idea was to be a“Single Source Provider,” and the timewas right... right now!

Today, the workforce comprises 96 staffacross the group. Giving the companydirection and the benefit of hands-onexperience are the Board of Directors:

• Hollis D. D. Bristol - Chairman•Anthony M. Bergasse - ManagingDirector

• Gerard P. Bergasse - Director• Mark Waters - Director

The key function of J.E. Bergasse as abusiness enterprise goes beyondsupplying technology and products toclients. The core business is embracing,understanding and providing clientswith enabling technologies and productsthat facilitate greater efficiencies in boththe public and private sectors. This isachieved through the employment ofleading edge products, technologies andservices that clients need to manage theirwork more efficiently and effectively,whatever the situation.

To enable this, the company representsleading names in technology includingXerox, IBM, Lenovo, Lexmark, HPE,Aruba and RISO. In 2007 the companylaunchedits Office Supplies and StationeryDivision creating a complete one stopsource for customers and all theirbusiness requirements.

In 2012 a B2B e-Commerce service wasintroduced enabling customers to orderproducts 24 hours a day, 7 days a week,from the convenience of their desks.B2B allows customers to cut down onpaper, speed up many daily officeroutines which in turn give them moretime to better focus on their corebusiness.

J.E. Bergasse & Company Ltd. serves anextensive and diverse customer basedrawn from the public and privatesectors. The company has a highlytrained team providing full sales andafter-sales service and support for all thebrands it represents. J.E. Bergasse &Company Ltd. has consistently sought toinnovate and complement its range ofproducts and services to suit thechanging needs of its customers and willcontinue to do so.

Our commitment is to improve theefficiency of businesses in the widercommunity, we are J.E. Bergasse &Company Ltd ‘ withall your business needs!’

Supporting you...

3

Corporate Social ResponsibilitySupporting you... with community programs

designed to empower our youth.

Thank you for the opportunity to presentthe J. E. Bergasse Corporate SocialResponsibility Programme, YES! YouthEmpowered to Shine.

Social responsibility has been ingrainedin the J. E. Bergasse culture since ourearliest days as a company, largelybecause my father, Peter, and his businesspartner, Hollis Bristol, have always beenstrong advocates of corporate citizenship.Good citizenship in my view is, quitesimply, good business, and we take greatcare to balance a generous spirit with wisestewardship of J. E. Bergasse resources.

One of the points in our mission statementcommits us to:

“Be a model corporate ci t izencontributing to the development of ourcountry”

We live and earn our livelihood in St.Lucia, a small and developing country.We believe that every company has a civicduty to play its part in helping withdevelopment, each according to itsmeans.

Over the years, J.E. Bergasse contributedin an informal manner to a number ofgroups, organizations, schools &

Our support has also taken the form ofdonations over the years. Here are but afew of them:

• St. Mary’s College• Ministry of Education• Public Service Training Division• National Skills Development

Corporation• Bouton Combined• Holy Family Children’s Home• Saint Lucia School for the Blind

annual Scrap Book Project.

Times are challenging, our economies arenot exactly robust and the outlook isanemic at best, but now is not the time toretreat into our shells. We're in an age ofsustainable and responsible business. If itdoes one thing, it will show whichcompanies are genuinely committed toethical, responsible business; it's aboutactually having a business in 20 yearstime. Corporate Social Responsibilitywill survive, because the big issues thatdrive companies' social, environmentaland ethical policies are not going away.So, if we believe that doing our bit totackle these important issues is the rightthing to do, we have to stick to ourprinciples.

Our intent is to constantly lead withinnovative technologies, products,solutions and service that our customerscan depend upon to improve theirbusiness results. We also know, none ofthis can happen, or can continue tohappen, without the support of ourcustomers.

Fortunes will ebb and flow, but no matterhow we assess our own situation, there arealways those who need our help.

Anthony M. BergasseManaging Director

individuals as part of our communityoutreach programme.However, we recognized that moreneeded to be done, and that we could domore, and so we consulted with a localmarketing company to assist us inachieving this.The essence of the programme includesdonations of equipment, product, service,mentoring and other resources to schoolsand organizations focused on youthdevelopment & training. Our educationand social service efforts reflect our beliefthat a successful corporation must be anactive participant in society. While wehave always placed emphasis oneducation our focus is on the youth ofSaint Lucia, who have always had aspecial place in our hearts because theyrepresent the future.

Hence the branding of the corporatesocial responsibility programme, as YES!“Youth Empowered to Shine”.

Some of the ways we have helped, andcontinue to help, is by employing summerinterns, providing deeply discountedpricing on products and services tostudents, teachers and schools, promotingand funding members of our staff inpursuit of undergraduate degrees andprofessional designation programmes.

4

Yes! Highlights/Donations

5

Board ofDirectors

6

Management Team

Anthony Bergasse

Theresa Belizaire

Josette Edgar

Charles Lee

Tenesha Hutchinson

Debra Ross

Vina Frederick

Mairi Low

Francis Plant

Managing Director

Business Development Manager:Surepay, The Document Centre

Marketing &Promotions Manager

Technical Service &Customer SupportManager

Sales Manager:Equipment,Software & Solutions

Sales Manager: Stationery& Office Supplies, B2B e-Commerce

Human Resource Manager

Financial Controller

Network Administrator

7

Products & ServicesSupporting you... with time-saving bill-payment locations

island-wide.

SurePay is an electronic bill payment system which securelyhandles the distribution of the funds to billers on behalf ofcustomers at no cost to them.

SurePay currently has a network of payments centres at convenientretail outlets across Barbados, Guyana and Trinidad. SurePay (St.Lucia) launched on September 1, 2012, offers consumers theability to pay their utility and other recurring bills, at over 40SurePay collection points islandwide.

The SurePay system is constantly in communication with eachof the biller’s accounting systems, updating payments to eachaccount on an on-going basis which means all accountinformation is kept current and secure. It also means bills can bepaid on the day they are due and not risk penalty. Payments canalso be made after the bills are due! No longer does paying billsmean writing cheque after cheque or wasting time in line afterline. It now means just one simple payment at any SurePaypayment centre and that’s it, bills are done. It’s an easy one stop,one total payment and the consumer receives an official proof ofpayment receipt for their records.

SurePay... the convenient way to pay!

Billers

WWW.NICNATDIRECT.COM

ON-LINE DELIVEREDSHOPPING. DIRECTLY YOU!TO WASCO

INSURANCE OF THE EASTERN CARIBBEAN

A member of the Pan-American Life Insurance Group

8

SurePay LocationPoints

Products & Services

The Document Centre was created as aJ.E. Bergasse brand in 1999. It wasconceived with the purpose of providingthe Saint Lucian community a one-stopfor all printing, copying and documentproduction needs. The Document Centreprovides high quality print on-demandservices from business cards tobillboards, all in vibrant colours, wescan, copy, print and offer graphic designand professionally finished services fromthree locations:

• Our head office in the JEBBuilding at Vide Bouteille

• Ground Floor, MonplasirBuilding on Bourbon Street,Castries

• Charlery Building, Vieux Fort/Laborie Highway in Vieux Fort

We operate with the most moderngraphics hardware and software, backedup by the latest Xerox technology. In thepast ten years services of conferencesupport has been a key operation withinthe company. We take care of your everyconference planning concern includingproduction and delivery of conferencedocuments:

• Basic black & white or colourcopies up to 11”x17”

• Single copies of multipleoriginals

• ID badges or PVC cards forconferences, conventions andlimited access events

• Laminating

• Binding• Mounting• Story boards• Event progammes• Questionnaires• Personalised pads• Presentation boards• Training materials• Banners• Tent cards• Computer and multifunction

copier/printer rental• Copies of presentations• Delegate welcome packs• Sale of envelopes, paper, folders,

ink cartridges and toners

Experienced and talented graphic artistswill produce your concepts and ideas theway you envisioned them. Whateverelegance you’re seeking, chances are wehave the right equipment to embellishyour documents and projects for anyoccasion. These include but are notlimited to: Binding, Laminating,Mounting, Numbering, Folding,Perforating, Foiling, Banner stands (weprovide a range of stands for use atexhibitions, conferences, in storepromotions or reception areas)

We also offer a range of services tailoredfor architects, engineers, constructionand project managers and have areputation for delivering according todeadlines and budgets. There are threededicated engineering machines to printand reproduce existing drawings in sizesfrom 8 ½ x 11 to A9 and over the yearshave enhanced rich output that combinescolor, photo quality renderings withsketches, 3D illustrations, and businessgraphics.

There is no limit to services on creativity;the Document Centre provides the mostmodern graphics hardware and softwarebacked up by the latest Xeroxtechnology.

Visit or contact us at Vide Bouteille (758)456-6559/456-6518 * Bourbon Street,Castries (758) 456-6525

Supporting you... with graphic design & printing

services to showcase your documents.

9

Products & ServicesSupporting you... with full-service maintenance &

support for everything we offer.

The acquisition of equipment representsa major investment and the best way toprotect this investment is with a FullService Maintenance Agreement(FSMA).

J.E. Bergasse Customer ServiceE n g i n e e r s a r e t r a i n e d b y t h emanufacturer on the products that arebrought into the market. We havecertified engineers on staff. Training isour level of commitment to ourcustomers. It is a level of comfort whichmost clients have come to depend on,appreciate and trust.

It is important to understand that theFSMA premium covers all parts andlabour. This is a tremendous budgetarybenefit as there are no hidden costs tosneak up and surprise you when leastexpected. There is no arguing about theprice of a main board or a particularlyexpensive part and no machine downtime waiting for approval on aparticularly expensive repair job.Employee productivity is maximizedthrough machine uptime. The premiumalso ensures that the l ines ofcommunication between you, J. E.Bergasse and the manufacturer remainopen and usable. It ensures that youbenefit from ongoing research anddevelopment being carried on by keymanufacturers. It ensures that upgradesand retrofit information reach you. Itensures that your supplier, J. E. Bergasse,and its manufacturers have in placeescalation processes for problems thatcannot be solved within 24 hours. It

TRAINING

MAINTENANCE COST

maintenance is unnecessary or could becarried out on a “time and materials”basis would indicate an operation thatwould provide an infrastructure based onreaction rather than preparation. Instead,we hold ourselves accountable forstocking parts, ensuring the availabilityof properly trained personnel, having theright level of personnel on staff, andhaving the correct tools (for instance, theproper laptop for diagnostics with theproper level of software). In short,management should view the capabilitiesof any supplier who does not propose aproper maintenance contract withconcern.

ensures that these processes includemanufacturer personnel visits, if needed,to resolve any condition that we areunable to - at no additional cost to you.Without FSMA premiums, thesestatements cannot be made with anyconviction.

Maintenance premiums should not beviewed as a sign of weakness of theequipment proposed, but as a strength ofthe entity providing the proposal.Maintenance premiums should signify toyou that we understand the costs ofproviding maintenance and have put inplace the necessary infrastructure toprotect your investment. To suggest that

SERVICE PROVIDER

10

Products & ServicesSupporting you... with customized solutions to

your business needs.

J.E. Bergasse team members arequalified,tested and trained in theirrespective fields and above all, delightedt o s e r v e e a c h c u s t o m e r w i t hprofessionalism, dedication andsensitivity. Our work is not completeunless we have performed to ourcustomers’ultimate satisfaction.

We have the expertise and partners toplan, design, manage and analyzenetworks to ensure you adapt to the everchanging requirements:

• Design, implementation andmaintenance of networkinfrastructure

• Network hardware• Network O/S support• Device Management• Document Management• Print Management

• DataAnalysis• Printer Functionalities• Data archival and work flowmanagement solutions

• Computer hardware and softwaresupport, including security andmaintenance support

• Printer and multifunctiondevice support (locally)

• Rental of office equipment

Customer relationships are paramountand JEB leaves nothing to chance. Ourfully automated Customer RelationshipsManagement (CRM) system is in placeand our dedicated Welcome CentreRepresentatives manage relationshipswith customers and provide after salessupport and professional customerservice.

As the company grows, it will begindelivering network services in variousdisciplines including:

1. Integrated Human Resource, Time &Attendance and Payroll Solutions

2. Point of Sale Solutions to the BankSector via the use of VeriFoneterminals

This enables users moving further awayfrom the corporate office and partnershaving access to applications and data,network security and network analysis

11

Products & ServicesSupporting you... with a convenient 24/7 online website

for ordering products & services.

J.E. Bergasse consistently strives to stayahead of global trends and recognizedcustomers’ shift toward B2B e-Commerce. In 2012 the companyintroduced online capabilities to increasethe speed of service delivery to itsclientele.

Business to Business e-Commerce givescustomers the ability to do business withJ.E. Bergasse 24/7. The B2B eCommerce tool cuts down the time ittakes to find pricing and place orders.And, because there is less humanintervention on the actual input of theorders, time and error rates greatlyimprove.

With a secure login, customers haveaccess to perform and/or review manyhelpful activities such as:

• Finding the service history for anypiece of equipment.

• Placing service calls for any pieceof equipment and track the servicecall progress.

• Enter meter readings for applicableequipment and see the history of allprevious meter readings.Enter orders for equipment supplies.Just click on the equipment model andall item codes for consumables alongwith your EC dollar pricing will showfor easy ordering.

• Enter orders for all stationery andoffice supplies by description or itemcode. Again, EC dollar pricing willappear which eliminates invoicepricing errors and makes issuing apurchase order much more accurate.

•

• Track your orders online.• Re-order from previously placed

orders, which eliminates searchingfor item codes over and over again.

• Obtain copies of any invoice for easyprinting or electronicfiling.

• See account balance and ageingreport.

• Get a 12 month history ofpurchases and payments withdrill down detail.

Sales representatives simultaneously geta copy of all orders placed by ourcustomers and can inform the customersif there are any issues with their orders.

12

Products & Services

Our brands are a significant part of who we are. Over the years J.E. Bergasse has partnered with the leaders in their field. Ourrelationship with Xerox was established over thrity-five years ago and we have been a distributor and service partner for IBMfrom the nineteen eighties. In addition, to these brands, we are also the authorized distributor and service provider for Aruba,Lenovo, RISO and Lexmark.

Supporting you... with solutions & software that answer

today’s business challenges.

13

INK & TONER REFILL

Strategic PartnersSupporting you... with the latest technology from

world-class manufacturers.

For more than a half century, has been aleader in document technology and services. Itcontinues to build on this heritage of innovation.Through its acquisition of Affiliated ComputerServices, Xerox is now the world’s leadingenterprise for business process and documentmanagement, offering global services, fromclaims, reimbursement and automated tolltransaction to customer care centers and humanresource benefits management.

The new Xerox is dedicated to innovation, servicesand giving customers the freedom to focus on whatmatters most: real business.

The one thing that’s predictable about business isthat it’s fundamentally unpredictable. It’sdisordered and constantly changing – sometimesby accident, sometimes by design. One thingsuccessful businesses do is to navigate through thisunpredictability to make sure the technology,software and work process form the backbone oftheir organisations.

No one understands this better than Xerox. Itstechnologies, expertise and services enable yourbusiness to operate more efficiently andeffectively, whatever the situation.

With Xerox at the heart of your company, you’reready to take on the world of real business.

Xerox Lenovo as you know today started business in1984 under the brand name ‘LEGEND’. In 2005the company re-branded to Lenovo afterpurchasing the entire Personal Computer (PC)division from IBM. Lenovo has consistentlyoutgrown the worldwide PC market in unitshipments and gained market share across allgeographies, products and customer segments,making it the fastest growing of the four major PCcompanies in the world for two years running. It is:

• The number one PC company in China andnow in Japan.

• The number one PC company in the worldfor large business and the public sector.

• The fastest growing major consumer PCbrand on the planet in the past year.

• The fastest booting notebook in the world.It’s a ThinkPad-and in 18 years, 60 millionof them have been sold.

Lenovo’s business is built on product innovation, ahighly efficient global supply chain and strongstrategic execution. The company develops,manufactures and markets reliable, high-quality,secure and easy-to-use technology products andservices for customers who want technology thatdoes more, because people have a lot more to do. Itsproduct lines include legendary Think-brandedcommercial PCs and Idea-branded consumer PCs,as well as servers, workstations and a family ofmobile internet devices, including tablets andsmart phones.

14

Strategic Partners

The founder of , No boru Hayama,chose the name of his company for agood reason. It’s Japanese for “ideal”.RISO strives to create fundamentallyunique new technologies in paper-basedcommunication through an approach thate m p h a s i z e s p r o d u c t i v i t y, c o s tcontainment and versatility. Everyproduct manufactured delivers thesebenefits in a balance that offers the idealsolution.

One of the reasons printing with RISO isso trouble free is that its expertise doesn’ts top at r isography and digi talduplicators. RISO manufactures acomplete system starting with the ink andmasters that their printers use. Indeed,the company was founded on the basis ofink manufacture, which gives anunprecedented understanding of thetechnology.

RISO has repeatedly developed theworld’s best solutions to a variety ofspecialized sectors in document printingand duplicating. It is still the world’sleader in digital duplicating technologyand is rapidly building its market share indigital laser and inkjet printing solutionsfor business.

This focus on detail and ownership of theproduction process means they can becommitted to giving you the best qualityfor service. RISO products are now soldin over 150 countries.

RISO Lexmark International, Inc. (NYSE:LXK) is a global technology companywhich provides businesses of all sizeswith a broad range of printing andimaging products, software, solutionsand services that help customers to printless and save more. Lexmark’s success isdriven by the company’s overarchingcommitment to its customers. With acorporate vision of “Customers ForLife,” Lexmark earns its customers’loyalty by listening to them, anticipatingtheir needs and working to create valuefor them. Lexmark reported $3.8 billionin revenue in 2012, with approximately55 percent of that revenue coming frominternational sales. Its products are soldin more than 170 countries in North andSouth America, Europe, the MiddleEast, Africa, Asia, the Pacific Rim andthe Caribbean.

Lexmark is a socially responsiblecompany in our global community. Itstrives to maintain best practices forsustainability - balancing economic,environmental and social concerns. It iscommitted to being a company with astrong respect for human rights, safework conditions, and environmentallysound business practices, for its ownorganization and those with whom theypartner.

HP is a technology company thatoperates in more than 170 countriesaround the world. It applies new thinkingand ideas to create more simple, valuableand trusted experiences with technologycontinuously improving the waycustomers live and work.HP’s three business groups driveindustry leadership in core technologyareas:

1.The personal systems group:business and consumer pcs,mobile computing devices andworkstations

2.The imaging and printing group:inkjet, laser jet and commercialprinting, printing supplies, digitalphotography and entertainment.

3. The technology solutions group:business products, includingstorage and servers, managedservices and software.

HP offers consumers a wide range ofproducts and services from digitalphotography to digital entertainment andfrom computing to home printing. Thiscomprehensive portfolio helps match theright products, services and solutions toour customers’specific needs.

15

Members of the J.E. Bergasse Group

United Insurance Agents(Saint Lucia) Ltd.

WWW.MASSYUNITEDINSURANCE.COMWWW.AIB.COM

Supporting you... with knowledgeable business & personal insurance professionals.

Agostini Insurance Brokers (St Lucia) Limited

“When it comes to ourclient, everything matters”

is one of thelongest standing private sector insurance brokerage firms in St.Lucia. It is a registered Saint Lucian company incorporated on 1stApril, 1992. It is a joint venture company between the locallyowned J. E. Bergasse & Company Limited and Agostini InsuranceBrokers of Trinidad and Tobago.

Their mission is to match resources directly with their client’s needsand this is achieved through their expertise, both in the local,regional and international insurance markets. The company has astrategic alliance with the world leaders in insurance business. It isaligned, and is represented internationally by the world’s largestinsurance broker, AON Group Limited, a family of insurancebrokerage, consulting and insurance underwriting companiesserving clients and policy holders through global distributionnetworks. With the global span of the technical expertise created bythe network of these correspondents, in addition to the resources attheir Trinidad office, there is no risk too large or too small to beeffectively managed in Saint Lucia.

Agostini Insurance Brokers (St. Lucia) Ltd. with its partnersAgostini Insurance Brokers of Trinidad and Tobago, provide a fullrange of insurance brokerage and risk management services. Thisincludes all classes of commercial and personal lines, property,motor, liability and accident risks, including group health,employee benefits and life plans.

Agostini is a clear market leader and serves an impressive portfolioof clients locally for over 20 years. It has the capability, themanpower, the technical expertise and the required resources toprovide their clients with the highest level of professional insuranceportfolio management. The company’s proven reliability meansthat their clients can count on them to deliver continuity ofoperations no matter what the circumstances.

Agostini’s competitive advantage is its people who are committedto provide a consistent quality service built around a team ofenthusiastic and experienced professionals through a corporatephilosophy which quite simply states

United Insurance Agents (Saint Lucia) Ltd isthe sole agent in Saint Lucia for Massy UnitedInsurance Ltd, one of the leading generalinsurance companies in the English and Dutch-speaking Caribbean. Massy UnitedInsurance is headquartered in Barbados,registered in 14 countries and serves its clientsvia a network of agents, sub-agents and branchesacross the Caribbean. In addition to Saint Lucia,this company serves Antigua, Aruba, TheBahamas, Belize, Dominica, Grenada, Guyana,Montserrat, NetherlandsAntilles, Saint Vincent &the Grenadines, Trinidad & Tobago, and the Turks& Caicos Islands. Known for its financialstrength, Massy United Insurance offers its clientsa full range of personal and business insurancesolutions. Massy United Insurance is a member ofthe Massy Group of Companies.

United Insurance Agents (Saint Lucia) Ltd offersa comprehensive range of all classes of generalinsurance through their principal, Massy UnitedInsurance Ltd. These include property, motorvehicle, liability, marine, aviation & transport,pecuniary loss and personal accident.

The agency is especially proud to be associatedwith two reputable companies -Massy UnitedInsurance Ltd, Barbados -which carries afinancial strength rating of A-(Excellent) from theinternational rating agency, A.M. Best, as well as,J E Bergasse & Company Ltd, a household namein Saint Lucia, widely recognized as a goodcorporate citizen and a market leader in the field ofinformation technology. It is this uniquecombination of affiliations that gives UnitedInsurance Agents (Saint Lucia) Ltd. the ability toprovide the quick, efficient yet caring service forwhich it has become well known and respected.

Agostini InsuranceBrokers (St. Lucia) Limited

Agostini InsuranceBrokers (St. Lucia) Limited

16

Key Contacts

Finance

Mairi LowFinancial ControllerDirect: (758) 456-6550Mobile: (758) 715-2558mairi.low@jebergasse.com

Marketing and Promotions

Josette EdgarManagerDirect: (758) 456-6506Mobile: (758) 716-0741josette.edgar@jebergasse.com

Sales: Equipment,Software & Solutions

Tenesha HutchinsonManagerDirect: (758) 456-6512Mobile: (758) 717-4648tenesha.hutchinson@jebergasse.com

Sales: B2B e-Commerce,Office Supplies & Stationery

Debra RossManagerDirect: (758) 456-6515Mobile: (758) 724-9869debra.ross@jebergasse.com

Technical Service &Customer Support

Charles LeeManagerDirect: (758) 456-6540Mobile: (758) 724-8687charles.lee@jebergasse.com

Business Development,SurePay & The Document Centre

Theresa BelizaireManagerDirect: (758) 456-6520Mobile: (758) 716-1865theresa.belizaire@jebergasse.com

Technical Service &Customer Support

Francis PlantNetwork AdministratorDirect: (758) 456-6530Mobile: (758) 716-9394fancis.plant@jebergasse.com

Human Resource

Vina FrederickManagerDirect: (758) 456-6513Mobile: (758) 712-9964vina.frederick@jebergasse.com

17

J.E. Bergasse Building, Vide Bouteille, Castries, St. Lucia - P.O Box 102

Tel: (758) 456-6500 Fax: 451-9226, 456-6508

Email: info@jebergasse.com Website: www.jebergasse.com

Supporting you... with all your business needs!

October 2016