www.itsthe1.com

Corporate Profile

www.itsthe1.com

ITSthe1

Your One Stop Technology Partner

Who We Are

ITSthe1 is your one-stop partner for IT, Telecom & Hotel Solutions.

ITSthe1 caters to the MENA and Indian Ocean Islands markets.

ITSthe1 was formed in the USA in 1999, while the Dubai office was

established in 2003

ITSthe1 head office is located in Al Barsha, Dubai. A Research &

Development office is in Sri Lanka and sales offices in the UK &

USA

ITSthe1 has its focus on several areas of Consultancy, Services

and Solutions.

www.itsthe1.com

Our Products & Services

o IT & Telecom Services & Solutions

o Website Designing & Hosting Solutions

o Software Solutions (CRM, ERP, Workflow)

o User Experience (UX) Design

o Digital Signage Solutions

o IPTV – Turnkey Solutions & Services

o Triple Play, Smart City, OTT & Consultancy

o Door Locks & Access Control System

o Guest Room Management System

o Wiring Accessories (Switches & Sockets)

o Resource Outsourcing

www.itsthe1.com

IT & Telecom Solutions

Make the most of your business by ensuring the work place is

always available and productive. ITSthe1 is committed to

providing uninterrupted support & services to our clients using

state-of-the-art Technology and advance Network Monitoring

tools enabling us to keep our client’s networks up & running 24/7.

Whether it is procurement of IT equipment, trouble shooting of

the Network, configuration of switches, routers, firewalls, data &

voice cabling, data backup & recovery, WiFi hiccups or network

security related issues, our team of highly-qualified and

experienced Engineers are always available to assist you.

Sign up to an Annual Maintenance Contract (AMC) with us to

make sure preventative and responsive support is at hand at

competitive pricing with Service Level Agreements (SLA).

Annual IT Network

Maintenance Contract

LAN/ WAN & Network

Security Solution

Data Backup, Storage &

Recovery Solutions

IP & Digital Telephony

Solution

Switches & Router

Configuration

Structured &

Fiber Optic Cabling

www.itsthe1.com

Websites Designing &

Mobile Application DevelopmentDeciding whether your organization needs an effective website

for the new millennium, is not a technology decision, its a business

decision.

Similarly, capitalising on the millions of mobile users to easily

market your products, services or information through mobile

Apps is a must in most industries.

ITSthe1’s team of designers and consultants have a wide array of

expertise that will kick-start your online marketing presence to

help you leverage in today's competitive global marketplace.

Whether it is a simple website or App for company presence, or a

complex e-commerce solution, ITSthe1 can provide the right

solution using state-of-the-art tools & technology.

Website Designing

& Development

Mobile Application

Development

Domain Name Registration

& Web Hosting

Web Maintenance Business email

Solution

E-commerce Portal

& online stores

www.itsthe1.com

Rapid Application Development

As a strategic partner of Out Systems, the leading low-

code Platform to accelerate digital transformation, ITSthe1

is able to Build powerful applications fast and change

them even faster.

With Out Systems, Software Development is accelerated

with existing resources, simplifying the change

process, and wrapped up in complete end-to-end

lifecycle management. Out Systems provides a low-code

rapid application development and delivery platform that

enables seamless integration of custom code combining

speed with customisation for the best of both worlds.

Out Systems Platform makes it extremely easy to integrate

any external enterprise system, database or custom app.

A comprehensive set of pre-built connectors allow you to

connect to just about anything from SAP, Oracle and

Salesforce to databases and cloud services.

www.itsthe1.com

Bespoke Software Solutions

Bespoke Software

Solution

Web & Mobile Application

Development

Workflow Solutions Restaurant Digital

Menu Application

Guest Survey /

Feedback Application

Document

Management Systems

There are many great software available in the market to aid &

assist you in your everyday work. However, it is generally the case

that you have to shoehorn the way you work into the ready-

made package you select. This is where ITSthe1’s bespoke

programming comes in, giving you an opportunity to have a

software designed specifically for your business needs.

During the process, our Business Analyst team will work closely

with you to gain a comprehensive understanding of your business

needs and compare against the industry standards. Then our

Systems Analysts will convert those business requirements into the

various technical aspects, before the Software Development

team starts their work of coding. Our Project managers and

Client relationship executives will be constantly in touch with you

to give you feedback, progress and acquire any additional

information or requirements.

Our solutions help make businesses more effective and efficient.

www.itsthe1.com

1.Loyalty

Customer Loyalty Contractor Loyalty Employee Loyalty Coalition Loyalty Channel Engagement

Programs

Gift Card Module

Customer Loyalty is Customer Retention.

Customer satisfaction is the key foundation on which a company’s

success is built. To enhance customer satisfaction, companies have

to adopt innovative techniques and programs to engage and

reward ‘repeat’ customers, and thereby increase the loyalty

towards the brand.

• Strong marketing tool to reach out to existing customers with

unique offers and alerts

• Strengthening the relationship with the customer

• Building strong loyalty to the brand

• Segregation of customers for customised offerings

• Sales tool to attract more customers and increase share of wallet

• Low operating cost and better quality of service

1.Loyalty Solution for many business needs.

www.itsthe1.com

User Experience (UX) Design

UX design is not merely your Logo, brand and the number of

clicks. It is a combination of the target audience, font, colours,

position, shapes, sizes, selection of images and knowledge of the

psychology of the end-user. All combined together.

ITSthe1’s development team helps you achieve your goals i.e.

strong brand awareness, more sales, end-user ease of use and

hapiness by not only knowing consumers interaction created for

them but also anticipating their actions and understanding their

core motives, desires and expectations that will evoke their

positive engagement.

Our team is always on the lookout for ways to differentiate your

business from the competition and we make it possible by our UX

Research, Strategy, Design, and Prototyping.

Brand Awareness Navigation Readability and Usability Utilization of space Responsive and Adaptive Mobile Experience

www.itsthe1.com

Digital Signage Solution

Being a Digital Signage market leader, ITSthe1 is constantly

seeking to raise the technological standard bar for digital signage

applications and solutions.

Our solutions combined with consultancy, state-of-the-art

technology and unique capabilities for flexible dynamic content

creation, caters to the most stringent demands of the industry.

Our vision is to impart our expertise & innovative thinking to

provide our customers the best digital signage solutions which

can help promote their products & services at the right time to

the right audience providing the ultimate customer experience.

From simple screens on the wall to video walls of any size, totems,

indoor, outdoor, display only or interactive, way-finding to kiosks,

integrated with other systems are all a small array of our solutions.

Information &

Self Service Kiosk

Interactive Directory

& Way-finder

Video Wall Solution Meeting Room

Display

Digital Menu Boards Digital Signage

Maintenance Contracts

www.itsthe1.com

IPTV

IPTV - Internet Protocol Television is the delivery of live TV content &

Video-On-Demand (VOD) via existing copper or fiber optic

networks using IP as a medium.

Through strategic partnerships, we provide a full range of IPTV

services & solutions including Consultancy, TV Head-end Design,

Middleware, Encryption, Content Acquisition, Value Added

Services, Customer Premises Equipment & Systems Integration fully

customised to the needs.

ITSthe1 brings more than 15 years of expertise in the field of IPTV.

Our very own 1.TV middleware gives you full customization of the

user interface as per your corporate branding. Whether it is a hotel,

hospital, university, ship, residential community or Telco solution for

a whole country, we are able to provide solutions and services.

Triple-play

Converged Services

IPTV Consultancy TV Head end Middleware Solution Set-top Boxes IPTV Maintenance

Contract

www.itsthe1.com

Door Locks

& Access Control System

Improve the way you could serve guests and monitor everything

going on inside the hotel with the right technology for door locks

and access control system.

No need for different key cards (RFID) accessing the parking area,

common areas and the guest rooms thereby eliminating parking

tickets.

ITSthe1’s broad product range covers every corner of the access

control spectrum, from back house of the organization to guest

room management. An access control system for the hospitality

sector with exceptional flexibility. Whether it is for a luxury hotel,

resort, serviced apartments or a boutique hotel, ITSthe1 got you

covered.

Smart Phone

for Smarter Access

Keyless

Experience

Wide Range

of Designs

24/7 Security Easy to Manage

Software

Annual

Maintenance Contracts

www.itsthe1.com

Guest Room Management System (GRMS)

The Guest Room Management System (GRMS) provides innovative

and efficient control of lighting, heating/cooling and hotel guest

services through intuitive touch panel interfaces.

ITSthe1’s GRMS aims to help hotels and resorts extend comfort,

control and connectivity to the guests. At the same time driving

their environmental sustainability initiatives while providing a better

guest experience.

The Guest Control Panels

• Intuitive, instantly understandable guest control interfaces

• Control of lighting scenes, thermoregulation settings and hotel

guest services

• Motion sensors can be built-into the glass panels and allow the

most efficient detection of guest presence

Door Lock

Integration

Digital Room

Control

Easy to Manage

Software

Energy Management

System

Water Management

System

Annual

Maintenance Contracts

www.itsthe1.com

Wiring Accessories (Switches & Sockets)

ITSthe1 offers Livolo touch-enable tempered glass switches. The

C- series Livolo touch panel switch is designed with a gorgeous

crystal panel that gives any hotel room, home or office a sleek and

modern look. This highly durable front panel is made of fire

retardant and scratch resistant crystal glass to endure many years

of use.

Livolo comes with RF remote functionality and WIFI to connect to

your home automation system to be able to control your home

from wherever you are. WIFI remote control light switches allow you

to control your lighting from anywhere with the help of your

smartphone and RF Central Remote Control device.

Available in 4 colors (white, black, gray and gold).

Fire

Retardant

Smart

Phone

Easy

Installation

Home/Room

Automation

IC Intelligent

Chips

Scratch

Resistant

www.itsthe1.com

Resource Outsourcing

Outsourcing allows businesses to focus on their core businesses,

leaving the Outsourcing provider to handle day-to-day employee

vetting, recruitment and HR administration.

Having extensive IT industry experience, local knowledge of laws

and regulations, and access to a vast group of skilled and experts

in various fields, ITSthe1 is able to provide the necessary staffing

requirements, be it for a temporary period or long-term contracts.

ITSthe1 provides the complete employment cycle :

• On-boarding and induction

• Immigration and work permit facilitation

• Compensation and benefits administration

• Employee record management

• Policy administration

• Health insurance and worker safety

• Off-boarding and exits

On-boarding and

induction

Immigration and work

permit facilitation

Compensation and

benefits administration

Employee record

management

Policy administration Health insurance and

worker safety

Off-boarding

and exits

www.itsthe1.com

Our Clients

www.itsthe1.com

DANWAY LLCP.O. Box 50048Dubai, U.A.E.

Tel: +9714 347-3700

Our Clients

www.itsthe1.com

Our Partners

www.itsthe1.com

I T S THE1 SOLUTIONS LLC

Office #206, Barsha Horizon Building, Al-Barsha,

Dubai, UAE.

+971 4 551 9963

ITSthe1 Solutions (PVT) Ltd.

17/1/1 Kimbulapitiya Road,

Negombo, Sri Lanka.

+94 31 222 8880

ITSthe1 Internet Services Inc.

Delaware, USA

Contact us online:

itsthe1.comitsthe1.netitsthe1.tvitsthe1.biz

sales@itsthe1.comsupport@itsthe1.com