CORPORATE PROFILE 2014

EXECUTIVE OVERVIEWTwenty Third Century Systems (TTCS) is a Pan African business solutions provider. Since 1996, it has focused on implementing SAP based solutions across Africa and the Middle East in sectors such as government, mining, manufacturing, social security as well as tax and revenue collecting agencies. TTCS has a diverse pool of consultants who are both functional and technical experts in the scope of our various offerings. These include SAP’s various modules in financials, logistics and human capital management as well as analytics, mobility, cloud and database technologies. TTCS also offers SAP on the cloud for various market segments including Small to Medium Enterprises (SMEs). We successfully achieve this using up-to-date SAP approved methods for timely and effective product delivery and support. TTCS’ presence across Africa is in Zimbabwe, Zambia, Malawi, South Africa, Mozambique, Tanzania, Kenya, Uganda, Rwanda, Nigeria and Ghana. Our philosophy is to collaborate with local partners to build local skills that then become part of our global skills pool but able to provide a local in-country delivery and support capability. Our reputation is one of superior customer responsiveness to our client’s diverse needs; our goal being that of providing solutions that remain relevant to our customers’ businesses. We take a customer-centric approach to all problem solving, while striving to continually enhance customer experience to satisfaction. Our repeat and long-standing clients are testimony of TTCS’ excellence in how we value each one of our customers individually. TTCS, through its Customer Services Division was one of the companies to be certified by SAP as a Partner Centre of Expertise (PCoE) through which online support is provided to clients on a 24/7 basis.

TTCS is one of the largest SAP Gold Partners in Africa and has over 20 years’ SAP experience.

OUR SAP PARTNERSHIP STATUS TTCS is an SAP gold partner, an accolade awarded for excellent and diligent workmanship on SAP implementations. SAP gold partners are recognised by the programme as experts who deliver transformational, highly functional SAP solutions across the entire customer engagement lifecycle - through sales, implementation services and support, system design and operational support for their customers.

OUR METHODExtensive SAP KnowledgeTo guarantee success in all projects, TTCS ensures that all consultants working on SAP projects are knowledgeable functional and technical experts in SAP and information technology. Hand in hand with our resources’ business knowledge, this approach has transformed TTCS from being an IT systems company to a transformational business solutions partner.

COMPANY FACT FILEName: Twenty Third Century SystemsFounded: 1996Size: 530+Industry: IT ServicesPresence: Zimbabwe, Zambia, Malawi, South Africa, Mozambique, Tanzania, Kenya, Uganda, Rwanda, Nigeria and GhanaWebsite: www.ttcsglobal.com

OUR VISIONTo be the dominant business solutions provider in our chosen markets.

OUR MISSION To provide transformational solutions and services to public sector and business through the innovative use of ICTs delivered by a highly motivated

professional team.

OUR CORE VALUES ■ Passion ■ Respect ■ Integrity ■ Commitment

■ Excellence

OUR CULTURE ■ A passionate culture that is

focused on successful delivery and implementation of all our projects.

■ An organisational culture that continuously strives to excel, learn, grow and provide excellent differentiated service.

■ Team culture of colleagues who are passionate, communicate well, develop solutions together and respect each other.

■ An innovative culture that seeks to anticipate market demands and provide relevant solutions that will

transform lives.

Business KnowledgeOur consultants do not only possess in-depth SAP knowledge, but are highly proficient in all aspects of organisational processes, thereby delivering maximum value to our clients. We understand your business, we understand the African environment and we configure the solutions to best fit it.

InsightBefore a client is offered an SAP based solution, TTCS conducts a comprehensive discovery exercise to ensure that a proper understanding of the industry and business processes is gained prior to project development and implementation.

Focus on DeliveryEmploying appropriate SAP methodologies designed to facilitate the delivery of SAP projects efficiently and timeously, TTCS is able to complete projects on time using its experienced resources. The achieved result is high customer satisfaction levels.

Best PracticesTTCS uses SAP Best Practices that are industry-specific, ready-to-use combination of software with pre-configured content. These are available “out of the box” through traditional, hosting and OnDemand subscription licensing models to meet the increasing need to find the fastest time to value for our customers.

Active Customer SupportWe provide support and maintenance services across solution’s lifecycle from implementation to going live. Thereafter, we will monitor and optimise your system through state-of-the-art tools and best practices that help you take full advantage of your IT landscape. TTCS is PCoE (Partner Centre of Expertise) certified ensuring that high level support remains a key business priority.

OUR SUBSIDIARY

DBSDBS is a wholly-owned subsidiary of TTCS. It focuses on delivering SAP solutions to the small to mid-size market segment, providing cost benefits at full value. Its offerings include SAP Business One (On Premise) and SAP Business One OnCloud which is SAP Business One on cloud (OnDemand). DBS was the first SAP partner on the African continent to offer the SAP Business One OnDemand solution.

OUR SERVICESOur offerings include:

ON PREMISE SOLUTIONSSAP Business One The SAP Business One application provides an affordable, comprehensive solution for managing your entire business – from sales and customer relationships to financials and operations. With SAP Business One, small businesses can streamline operations, act on timely and complete information, and accelerate profitable growth.

SAP Business All-in-OneSAP Business All-in-One is a comprehensive, proven solution with preconfigured, industry specific business processes. Optimised for midsize companies, SAP Business All-in-One has the flexibility to adapt and extend as your business evolves and grows.

SAP Business Suite SAP ERP is a world-class, fully integrated application that fulfils the core business needs of midsize companies and large organisations across all industries and market sectors. It helps enterprises perform financials, human capital management, procurement and logistics, product development and manufacturing, sales and service, supported by functionality for reports, corporate services, and end-user service delivery.

OUR STRATEGY

TTCS’ strategy is to continuously build on its relationship with SAP and be the preferred partner of choice in the deployment of SAP solutions from small and medium enterprises, to large organisations. Our goal is to help our clients achieve global competitiveness through business transformation using technology and thereby accelerate development initiatives in Africa to both private and public entities.

From the knowledge and experience we have gained from different assignments on the African continent, we have developed a keen awareness of how to successfully accomplish the organisational objectives of our customers.

SAP BusinessObjects SAP BusinessObjects has four main applications:

■ SAP BusinessObjects Business intelligence (BI) – The application simplifies the way that decision makers use information, allowing business users to access, format, analyse, navigate and share information across the organisation. The solution enables enterprise reporting, query reporting and analysis, dashboards and visualisations, advanced analytics, search and navigation and information infrastructure management.

■ SAP BusinessObjects Business Planning and Consolidation (BPC) - BPC supports the planning, budgeting, forecasting and consolidation activities in the organisation, leading to shorter budget cycles, a faster closure of the books and improved regulatory compliance.

■ Enterprise Management Solutions - This application enables the definition, alignment, and organisation wide execution of strategy. It allows the creation of plans supporting key initiatives, analysis and adjustment of performance against the plans.

■ Governance, Risk and Compliance (GRC) – GRC supports organisations initiatives for identifying and mitigating the risks it faces as well as achieving compliance to regulatory and policy requirements.

TTCS CLOUD SOLUTIONSHarnessing the efficiencies of cloud computing and the superior power of SAP software, we are able to deliver SAP solutions to our customers in a very flexible and cost effective manner. In our diverse offering of cloud-based solutions, our clients can enjoy SAP solutions on a hosted infrastructure. One simply has to ‘plug and run’! TTCS Cloud is specially designed to cut set up costs while giving users the efficiencies, flexibility and power that cloud computing and SAP software has to offer. We allow you to run without hassles of the traditional on premise model. For a monthly subscription you can start enjoying the benefits of SAP technology without the associated CAPEX hassles.

MOBILITYThe huge investments in business applications by organisations have no doubt brought about improved efficiencies both in terms of processes and procedures. However, the ultimate goal of transformation has remained constrained by the requirement that systems be accessed from within their own networks and on prescribed devices. As TTCS, we have taken to driving the extension of systems by enabling access from anywhere and on any device. Organisations can therefore maximise on the benefits of their IT investments by assuming a new transformational dimension.

DATABASES AND TECHNOLOGY INCLUDING HANAWith information now being generated anywhere and on multiple devices and by a diverse number of organisations’ stakeholders, databases have continued to geometrically grow and have already outgrown the capacity of most systems. Mostly affected are those applications that support data consumption and therefore decision making. Through SAP HANA, the threat that ‘BIG DATA’ had begun to pose to effective information processing by providing an accelerator that has enabled data retrieval speeds never experienced even in error of ‘SMALL DATA’. This has literally delivered on the promise of information at the speed of thought, in an era of BIG DATA.

BEST PRACTICE TEMPLATESTTCS has a BAiO Best Practice certified solution (TTCS IFMIS) targeted at three market verticals in the public sector. The slowdown in the global economy is constraining the availability of capital expenditure finance for both the public and private sectors. Despite the huge need for IT upgrading (both hardware and software) organisations have had to forego or postpone their IT upgrading projects. Thus TTCS identified an opportunity to introduce SAP ‘cloud’ based services in order to enable financially constrained organisations to access critical IT for efficient and effective functioning.

OTHER NOTABLE ACCOLADESPartner Centre of Expertise (PCoE)To ensure that all indirect customers receive the same high quality support, SAP introduced a dedicated PCOE certification, which is exclusively available for SAP

OUR SKILLSOur consultants are proficient in the following SAP modules and technologies:

■ E-Government applications focusing on both e-Administration and e-Services

■ Documents Management and Workflow

■ Customer Relationship Management

■ Financial Accounting and Controlling

■ Tax and Revenue Management ■ Human Resources and Payroll ■ Real Estate Management ■ Materials Management ■ Sales and Distribution ■ Project Management ■ Business Intelligence ■ Quality Management ■ Production Planning ■ Audit Management ■ Plant Maintenance ■ Social Security ■ Bank Treasury ■ Databases ■ Mobility ■ HANA ■ Cloud

PartnerEdge Channel Partners providing support for SAP Business All-In-One and SAP BusinessObjects solutions. TTCS is one of the few certified partners in Africa.

OUR AWARDS

Regional & International ■ EMEA Partner Excellence Award for HANA Cloud Platform in D&T (2015) ■ Southern Africa VAR of the Year (SAP Africa Partner of the Year Awards 2015) ■ Public Services Partner of the Year (SAP Africa Partner of the Year Awards 2014) ■ Cloud and LOB Partner of the Year (SAP Africa Partner of the Year Awards 2014) ■ SAP Business One Partner of the Year (SAP Africa Partner of the Year Awards 2014) ■ Partner of the Year – Southern Africa (SAP Africa Partner of the Year Awards 2014) ■ SAP EMEA Regional Partner Excellence Award 2014 for Innovation ■ SAP Partner Award 2010 – Business Development Partner Award Africa: SAP

Business All-in-One Reseller of the Year Highest Revenue Achieved

ABOUT SAPHeadquartered in Walldorf, Germany, with locations in more than 130 countries, SAP AG is the world leader in enterprise software and software-related services. Based on market capitalisation, it is the world’s third largest independent software manufacturer with 42 years’ experience in developing enterprise software.

As the market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organisations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

SAP applications and services enable more than 253,500 customers to operate profitably, adapt continuously, and grow sustainably.

SOUTHERN AFRICA

ZIMBABWE - HEAD OFFICEKenilworth Gardens1 Kenilworth RoadNewlandsHarareTel: +263 4 782747/50/69

ZAMBIA Plot 4 Addis Ababa DriveRidgewayLusaka Tel: +260 954 169 820

MALAWITransfer Floor North WingChayamba BuildingVictoria Avenue Blantyre Tel: +265 1 830 127-8

SOUTH AFRICAEOH Business Park Gillooly’s View, Osborne LaneBedfordview, 2007Tel: +27 11 607 8100

MOZAMBIQUEAhmed Sekou Toure Av. 1905 Centro de Formacao da Petromoc MaputoTel: +258 21 321 029 +258 823 263 670

EAST AFRICATANZANIA 5th Floor, Barclays House, Ohio RoadDar Es SalaamTel: +255 784 212 399 +255 767 212 399

KENYA Block A, Delta Riverside Office ParkRiverside Drive, NairobiTel: +254 711 059 000 +254 721 748 111

UGANDAPlot 1 Colville Street7th floor Communications HouseKampala Tel: +256 776 706 956 +256 312 266 760

RWANDA7th Floor, MSC BuildingPlot Number 10603 Avenue de la PaixCBD, KigaliTel: +250 252 581 155 +250 787 044 701

WEST AFRICANIGERIA289B Corporation DriveDolphin EstateIkoyi, LagosTel: +234 8 035 351 717 +234 1 461 4061

GENERAL EMAIL WEBSITE

marketing@ttcsglobal.com www.ttcsglobal.com

OUR PRESENCE

Copyright © 2016, TTCS.All rights reserved.

SOUTHERN AFRICA

ZIMBABWE - HEAD OFFICEKenilworth Gardens1 Kenilworth RoadNewlandsHarareTel: +263 4 782747/50/69

ZAMBIA Unit 3, 15 Trinity Park Alick Nkata Road, Mass Media LusakaTel: +260 211 250 049/50/51

MALAWITransfer Floor North WingChayamba BuildingVictoria Avenue Blantyre Tel: +265 1 830 127-8

SOUTH AFRICAEOH Business Park Gillooly’s View, Osborne LaneBedfordview, 2007Tel: +27 11 607 8100

MOZAMBIQUEAhmed Sekou Toure Av. 1905 Centro de Formacao da Petromoc MaputoTel: +258 21 321 029 +258 823 263 670

EAST AFRICATANZANIA 5th Floor, Barclays House, Ohio RoadDar Es SalaamTel: +255 784 212 399 +255 767 212 399

KENYA Block A, Delta Riverside Office ParkRiverside Drive, NairobiTel: +254 711 059 000 +254 721 748 111

UGANDAPlot 1 Colville Street7th floor Communications HouseKampala Tel: +256 776 706 956 +256 312 266 760

RWANDA7th Floor, MSC BuildingPlot Number 10603 Avenue de la PaixCBD, KigaliTel: +250 252 581 155 +250 787 044 701

WEST AFRICANIGERIA289B Corporation DriveDolphin EstateIkoyi, LagosTel: +234 8 035 351 717 +234 1 461 4061

GENERAL EMAIL WEBSITE

marketing@ttcsglobal.com www.ttcsglobal.com

OUR PRESENCE

Copyright © 2017, TTCS.All rights reserved.