www.kollect.my

Corporate Profile

Software Solutions for:

Revenue Collection

Debt Recovery

Third Party Agency Management

Legal Case Management

Asset Rehabilitation - Debt Sale & Purchase

Bad Bank Management

Government Arrears & Enforcement Management

Telco Revenue Collections

Corporate Profile

1PowerCollect PowerRecovery

Kollect’s solutions provide rapid return on investments (ROI) as the solutions empower our customers such as Banks, Credit Card issuers, Asset Reconstruction Companies, Telcos, FMCGs, SMEs, Professional Services Firms, Shared Services Firms, Property Managers, Trading Companies and Governments to realize control of the outstanding amounts due to them in a highly effective manner. As there is a worldwide struggle to deal with the rising tide of bad debts and defaulting customers, organizations have to leverage innovative technology solutions to remedy these issues. This means that organizations must exploit and leverage specialized technologies of companies like Kollect Systems to overcome the exploding revenue collections and debt recovery issues on hand. Kollect is a specialist software technology company that focuses on increasing its customers’ profitability by providing a sophisticated platform to automate the Collection, Debt Recovery and Agency Management processes.

PowerApps

2Each customer, delinquent or good, has a significant “Economic Lifetime Value”. Therefore, companies need the right tools and platforms to manage debtors better, who are, potentially profitable customers.

The proposition offered is called Kollect PowerApps which consist of several application modules, namely:

• PowerCollect

• PowerRecovery

• PowerAgency

• PowerLegal

• PowerReport

• PowerCTI Dialer

• PowerMessaging

• PowerSMS

• PowerAnalysis

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Collections

Dynamic Worklist Generation& Assignment

Visual Treatment Manager(Calls, SMS, Notices, etc.)

Scoring Engine(Collection Risk, Behavior, Profile, etc.)

Profiling and Segmentation

Unified Collections of multi-products or multi-host systems

On-line Performance Monitoring

Reports and Collections

Restructuring and ReschedulingManagement

Charge-off Management

Provisioning of Bad Debt (Specific and General)

Foreclosure Management

Collateral & Asset DisposalManagement

+Write-off Management with Financial Ledger processing engine

Statement of Accounts (SOA)Generation

Post-Dated Cheque (PDC)Management

Receipting & Payment Management

Reports for Recovery

Reports Designer

Reporting Scheduler

Multi-format output (xls, pdf, xml, etc.)

Embedded into the PowerApps Software suite from Kollect

Reporting Distribution via email

Comprehensive Charting and visual data depiction

4PowerReport

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As experts in Revenue Collection and Debt Recovery management, Kollect continuously innovates and brings real-time scalable technology solutions to the doorstep of its customers to ultimately improve profitability.

“Revenue Collection is the lifeblood for predictable cash flow

and profitability management. Today, with the global turmoil, its

even more crucial”

Kesh SinghCEO & President

Kollect Systems

3rd party Service providers Panel Registration

Accounts files & casesDistribution to Debt Recovery Agents & Law Firms

Contracts & Terms of Engagement Management

Billing and Invoice Management

PowerAgency Lite & PowerLegal Lite for service provider’s online use

Legal & Case Tracking by Bank and sevice provider’s staff

Report for Agencies & Legal

PowerAgency & PowerLegal

www.kollect.my 3Copyright 2000 - 2018

Kollect Systems

Kollect PowerApps provide real-time Customer Interaction facilities which enable Profit Optimization of Receivables Collections and Debt Recovery automation. Kollect PowerApps can scale from a few collectors working from a single location to thousands of collectors working in multiple locations, simultaneously with interfaces to the dialer, sms gateway and other interaction management technologies.

Alliance Member

Premier Business Partner

Alliance Member

SUSE Linux Certified

Alliance Partner Description

Partners & Alliances

AMD Opteron Servers

DSPP - ISV Partner

Clients

Kollect has many clients in Asia which have engaged Kollect for a variety of systems integration projects and other technology implementations. Some of the key clients of Kollect for Collection and Recovery are :

Clients Description

Encore ARC India

Asset Reconstruction Company India Ltd• Distressed Asset Buyer & Debt Rehabilitation company (Bad Bank)

Bank Islam – Malaysia• Islamic (Shariah) Financing• Auto, Home, Trade Finance, Cards & Business Financing

Hong Leong Bank – Malaysia• Mortgage, OD, Unsecured Lending• Hire Purchase – Auto Finance• Credit Cards

Version 20184 Corporate Profile

• Distressed Asset Buyer & Debt Rehabilitation company (Bad Bank)

Corporate Profile

Kollect leverages significantly on its partnerships with regional and local business partners to undertake the reselling of its proposition as part of a solution to the customers. The regions covered by Kollect’s business partners include:

● ASEAN - Malaysia, Singapore, Indonesia, Vietnam, Philippines, Myanmar, Thailand

● South Asia – India, Bangladesh, Pakistan, Sri Lanka

● Middle East – Saudi Arabia, UAE, Kuwait, etc.

● Europe and other territories

● Africa – Nigeria, Kenya, South Africa, Ghana, Egypt

Clients Description

Malaysia Airports Holdings Berhad

• Airport Services comprising of Aero and Non-Aero clients

Cheng & Co, Chartered Accountants• Company Secretarial, Accounting, Audit,

Tax Management Consultancy and Services

YYC Advisors

Pelita Holdings Bhd• Land Custody and Development Authority, Property Management Revenue Collections

Pangkalan Bekalan Kemaman Sdn Bhd • Terengganu State owned company

• Support resources to the Oil and Gas industry

• Company Secretarial, Accounting, Audit, Tax Management Consultancy and Services

Malaysian Building Society Bhd – Malaysia• Islamic (Shariah) Financing• Auto, Home, Trade Finance & Business Financing

Kollect has also established strong links with global technology and consulting providers. Some of them are as follows:

Kollect’s Innovations and Unique Value Propositions

Standards based technology architecture

Innovative & Scalable Application Architecture – today!

Support very low bandwidth for remote site access via innovative real-time compression “on-the-wire” whereby only compressed data is transported between application server and desktop

Business Rule Engine to support a more dynamic and easy to depict rules management platform

Behavior scoring engine with ready made scorecards to support predictive analytics in decision making

Thousands of users – Collectors, Recovery officers, 3rd party agencies and law firms

Millions of Accounts and Customers supported by the application

Java Components and Framework with N Tier Architecture

Standard Technologies – Java, XML and SQLOperating Systems supported – Linux, Unix & Windows (LUW)Databases supported – Oracle, SQL Server, DB2, PostgresSQL and MySQL

Webserver embedded in the application – no dependency on external webservers

Application Distribution & Deployment manager – Java WebStart

Unicode for multi languages is supported via XML configuration files

Computer Telephony Integration (CTI) is supported for Genesys, Aspect, Avaya & Asterisk. Softphone is also available from Kollect, as an integrated part of the application

Workflow for Foreclosure and Litigation management

Foreclosure management including the Auctioning process

Litigation management allowing for legal case generation, tracking and closure

Online integration to Host System

Real-time online interfaces to host systems for instant information access via PowerMessaging, an SOA enabled component which can run within PowerApps or as an adaptor within Websphere Message Broker Ready made online interface messages are available for Silverlake, Atos Cardlink, Ascend, and other host systems.

Comprehensive capabilities in Collection, Recovery and Agency Management

Rich Internet Application (RIA) Web 3.0 to support a rich dataset required by collections and recovery personnel daily for highspeed access

Customizable Solution

Rapid configurability which allows for a speedier implementation setup of the entire application

Dynamic Worklist and Treatment management process

www.kollect.my 5Copyright 2000 - 2018

Kollect Systems

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Customizability ease is a major strength, which allows the solution to be adapted to many different domains including Banking, Telco, Credit Cards, Auto, Bad Bank, Shariah, etc. Customizability is supported at many different levels of the application including GUI forms via GUI Builder, Metadata, Rules dictionary, Data transformation & loading, Workflow and reporting.

Kollect’s data model is “Customer Centric” where all Accounts belonging to the same Customer are linked and visible in a customer tree component

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Experienced Implementation Methodology

Benefits of Kollect’s Proposition

Corporate Profile

Version 20186 Corporate Profile

● Ready-made templates to support rapid implementation, while allowing for flexibility to adapt to specific customer’s environment in areas like requirements, customizations, testing and deployment.

● Extensive test cases to support a more rapid QA process during the implementation cycle of the projects.

● Best practices of Collection and Recovery are recommended to the clients to support their existing processes.

There are many significant and tangible benefits that can be derived from Kollect PowerApps. Some of the primary benefits are as follows:

Reduced Bad Debt, significantly

Reduced Non-performing Accounts Receivables or Loans (NPL)

Reduced Provisions for Bad Debt

Reduced Risks for revenue realization

Reduced cost of collection

Reduced & optimization of staff head count as automation facilitates better handling of collection growth.Ability to set & monitor KPI of collections staff

Improved net flow rates

Improved cash flow and profitability

Improved number of “self-cures” amongst delinquent customers, via predictive behavior scoring at Account and Customer levels

Improved Foreclosure management and Legal litigation tracking system

Improved management of write-offs and write-backs

Improved performance tracking of internal staff and external 3rd Party agencies and law firms

Improved management of the “Bad Bank”

Improved execution of Distressed debt management with better tracking of debt selling and buying

www.kollect.my

Identification Details

General Information

Contact Details Income Asset / Liability

DetailsBank Accounts

Details

Identification Details

General Information Contact

Details

Asset / Liability Details

Bank Accounts Details

Income

Kollect Systems

7Copyright 2000 - 2018

Kollect PowerApps Comprehensive Data ModelKollect PowerApps has a very comprehensive view of all the relationships that revolve around acustomers and loans. The main elements are:

● Borrower

● Co-borrower

● Guarantor

● Reference

● Collateral

● Banker / Lender

Corporate Profile

Industry Line of Business Description

Kollect Systems Sdn Bhd

www.kollect.my Copyright 2000 - 2018 8

Kollect PowerApps is a highly versatile set of software applications which can be used by various industries and organizations to automate the Revenue Collection and Debt Recovery processes. Some of them include :

Banking & Financial Services

Telecom

Utilities

Government

● Credit Cards

● Auto Loans / Leasing

● Loans / Mortgage

● Shariah Loans

● Insurance

● Distressed Debt - Bad Bank

● Collections and Recovery for Pre-NPL and Non-Performing Loans

● Recovery - Loan Restructuring, Rescheduling, Remedial management, Visitation, Shortfall, Legal management and Foreclosure management

● Integration to host Core Banking systems - CardLink, SemaCard, CardPro, Silverlake, Citel, Fidelity, Alltell, iFlex, Sungard, Misys, Fiserv and many more

● 3rd Party Management - Legal, Outsourced Collection Agency, Reposession & Auction

● Distressed debt buyers, loans rehabilitation restructuring and collateral disposal (ARC, ARM & Bad Bank)

● Wireless

● Wireline

● ISP / Leased Line

● Cable / Satellite TV

● Electricity

● Water

● Sewage

● Pension / Provident Fund

● Tax Board

● City and State Councils

● Housing Loans

● Student Loans

● Revenue Collections and Debt Recovery for effective execution of the Revenue Assurance Lifecycle

● Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems

● Some of the supported hosts integration include: Amdocs, Convergys -Geneva, Kenan Arbor, Atos Origin - BSCS, Clarify, Siebel, Peoplesoft CRM, Avaya, Alcatel Genesys T-Server and many more.

● Revenue Collections and Debt Recovery for effective Revenue Assurance Lifecycle

● Integration to Billing Systems, Service Provisioning, Fraud, Bulk Printing, Predictive Dialer, Bill Presentment & Payment and Call Center / CRM systems

● 3rd Party Management - Legal, Outsourced Collection Agency, Reposession & Auction

● Revenue Collections & Enforcement Management

● Legal Recovery - Civil & Criminal

● Case Management Workflow & Policy Management

● Arrears Assessment & Non-Compliance Detection

● Treatment Actions (Visitations, Calls, Notices, etc.)

● Payment integration to financial systems

● Integration with Call Centers, Internet Portals, Imaging Document Management, Statutory Bodies and Government Departments, etc.

● 3rd Party Management - Legal, Outsourced Collection Agency, Repossession & Auction

Tel: +(603) 8605-3378 Fax: +(603) 6157-8881info@kollect.my www.kollect.my|