Upload
volien
View
216
Download
1
Embed Size (px)
Citation preview
2
Our positioning represents the new connected world, offering innovative and customer-centric services and solutions integrating technology with business,
thereby enabling Enterprises, Associates and the Society to Rise™.
Copyright © 2017 Tech Mahindra. All rights reserved.
3 Copyright © 2017 Tech Mahindra. All rights reserved.
$17.8 bn Revenue
200,000+ Associates
100+ Countries
Mahindra Aftermarket
Mahindra Automotive
Mahindra Farm Equipment
Mahindra Financial Services
Mahindra Defence
Mahindra Holidays
Mahindra 2 Wheelers
Mahindra Components
Mahindra Lifespaces
Tech Mahindra
Mahindra Partners
Mahindra Group
4 Copyright © 2016 Tech Mahindra. All rights reserved.
RISE
CORE PURPOSE
We will challenge
conventional thinking and
innovatively use all our resources to drive
positive change in the lives of our stakeholders and
communities across the world, to enable them to Rise™.
THE RISE TENETS
ACCEPTING NO
LIMITS
ALTERNATIVE
THINKING
DRIVING
POSITIVE
CHANGE
CORE VALUES
Professionalism
Good Corporate Citizenship
Customer First
Quality Focus
Dignity of the Individual
4
5 Copyright © 2016 Tech Mahindra. All rights reserved.
OUR JOURNEY
1996 – 2005
GROWTH
$280 million
35
10, 450
11 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
2006 – Till now
EXPANSION
$ 4.4 billion
864
115,980
90 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
1986 – 95
FOUNDATION
$10 million
10
450
3 countries
REVENUE
CLIENTS
ASSOCIATES
PRESENCE
:
:
:
:
6 Copyright © 2017 Tech Mahindra. All rights reserved.
$4.4 bn Revenue
115,900+ Associates
90 Countries
INDUSTRY CONNECTS
Automotive
Banking & Financial Services
Energy & Utilities
Healthcare & Life Sciences
Public Services
Retail and Consumer Goods
Technology, Media & Entertainment
Communications
Travel & Logistics
Manufacturing
7 Copyright © 2017 Tech Mahindra. All rights reserved.
SERVICE CONNECTS
Business Excellence
Business Services Group
Business Intelligence and Data Warehousing
Communications
Digital Enterprise Solutions
Infrastructure Management
Integrated Engineering Services
Enterprise Business Solutions
8 Copyright © 2017 Tech Mahindra. All rights reserved.
SOLUTION CONNECTS
Connected Vehicles
SHELFMonitor
Gamification
Smart Cities
Connected Vehicles
Positive Train Control
Augmented Reality
Real Time Video Analytics
Plug & Play Model with better ROI
Compatibility with your existing System
Minimize Risk / Pay-as-You-Go Pricing Model
Drive to Digital
1990 1995 2000 2005 2010 2015
INDIAN IT: TRANSFORMATION JOURNEY...
COST ARBITRAGE Operating Cost
Scalability Legacy Migration
VALUE ADDITION Domain expertise
Accelerate Time to Market Quality Orientation End to End Service
DIGITAL ERA Bimodal IT
Platform, Product as a Service Data Monetisation Digital Startups
Digital Revenue Contribution
$ 225 B
2020
18%
29%
Tier-1 Market Share
Copyright © 2017 Tech Mahindra. All rights reserved. 10
4%
14%
23%
39%
977
4,351
FY10 FY17
240
625
FY10 FY17
REVENUE EBITDA
4.5X 2.6X
USD Mn USD Mn
11 Copyright © 2017 Tech Mahindra. All rights reserved.
THE SKY IS OUR LIMIT ...
Revenue
PAT • 864 active clients in Q1FY18 vs 843 in Q4FY17
• Cash and cash equivalents at US$ 932 Mn as on 30th June, 2017
• Hedge book position at GBP 247 Mn@ INR 97.0, US$ 878 Mn @INR 72.6 and Euro 165.2 Mn @INR 81.6
EBITDA
1,032
1,072
1,116 1,131 1,138
Q1 FY17 Q2 FY17 Q3 FY17 Q4 FY17 Q1 FY18
153 160 175
137 145
Q1 FY17 Q2 FY17 Q3 FY17 Q4 FY17 Q1 FY18
112 97
126
89
124
Q1 FY17 Q2 FY17 Q3 FY17 Q4 FY17 Q1 FY18
USD Mn
USD Mn
USD Mn
12 Copyright © 2017 Tech Mahindra. All rights reserved.
CREATING VALUE
Diversified geography Diversified client base
Americas 47%
Europe 30%
ROW 23%
377
139
74
>$1 Mn
>$5 Mn
>$10 Mn
Q1 FY 18
13 Copyright © 2017 Tech Mahindra. All rights reserved.
DE-RISKING OUR FUTURE
Communication, 45%
Manufacturing, 19%
TME, 6%
BFSI, 14%
Retail, Transport &
Logistics, 7%
Others, 8%
Q1 FY 18
14 Copyright © 2017 Tech Mahindra. All rights reserved.
DEEP CAPABILITIES ACROSS VERTICALS
Strong Foundation to build on
Our Digital Approach
IT2DT – A KEY CENTER PIECE OF OUR STRATEGY
Verticalized offerings aligned to biz;
Embedded Digital teams (decentralized model)
Consulting led approach
Proactive Digital Propositions in non digital projects
Make Digital mainstream & inclusive thru Trainings and Digitalization @ Tech M
Dedicated Digital Roles to bring focus & rigor
Vertical Digital Officers; Delivery Champions, Digital Enterprise Architects, Digital Consultants
Powered by a stronger extended ecosystem Partnerships | Investments
Digital footprint 1 in every 3 customers we serve
FY17(E) Digital revenue in the range of 18 - 20%
Portfolio Digital POVs; 100+ vertical and horizontal digital solutions
Our Digital Strategy has received a big Thumbs up from key Analysts & Advisors (Gartner, ISG, IDC, HfS etc.)
Copyright © 2017 Tech Mahindra. All rights reserved.
15
Digital Culture
Crowdsourcing
Selective
Cannibalisation
Digital Portfolio
Verticals &
Sub Verticals
Engineering Services
Digital Labs
Digital Engagement
Transforming Customer
& Employee experience
Digital Ready People
Re-skilling Sales &
Technical staff
Digital Project Delivery
Digital Organisation
Process and systems
Internalise Diigital
Digital Brand
Transform the Brand
experience
Copyright © 2017 Tech Mahindra. All rights reserved.
16
GROWTH FOCUS VIA DIGITALIZATION & AUTOMATION
DIGITALIZATION AUTOMATION VERTICALIZATIO
N INNOVATION DISRUPTION
Transforming from information technology to digital
technologies, solutions and processes.
Connecting man and machine for operational excellence.
Building niche services to solve industry-specific
problems.
Powering new ways to work with intrapreneurship,
ecosystems and co-creation.
Reshaping organizational agility with new and emerging
technologies.
Copyright © 2017 Tech Mahindra. All rights reserved.
17
RUN
BETTER
Deliver operational
excellence
Sample outcome: %
efficiency improvement
CHANGE
FASTER
Transform business
processes
Sample outcome:75%
traditional business &
25% digital business
GROW GREATER
Create new revenue
streams
Sample outcome:
Increased customer
revenues by x% through
jGTM
Taking our strategy to 800+ accounts
GROW
RUN, CHANGE & GROW
Copyright © 2017 Tech Mahindra. All rights reserved.
18
PLATFORM – ENGAGING ACROSS CUSTOMER LIFECYCLE
Telecom Retail / e-Tail / CPG BFS Manufacturing
OMS CAP
Smart Offers MDS Smart Offers
SURE
Field Quality & Cost Control -
FQCC
Tax Platform After Market Service
Management
IT Managed Service
Predictive Insights & Analytics
Customer Experience Transformation Framework
PRISM
Verticalization – BFSI, HLS, Retail, Comms Expected new platform additions
Copyright © 2017 Tech Mahindra. All rights reserved.
19
Machine Learning/ Robotics
Mobility
AR/VR
IoT
Design Thinking
Co-Innovation
Academia Connect
Rapid Prototyping
5 IP’s
3 Countries
5+ Makers Lab
“Learn to define, refine and validate a human centered approach of innovation through design thinking”
CONNECTED INNOVATION
Copyright © 2017 Tech Mahindra. All rights reserved.
20 Copyright © 2016 Tech Mahindra. All rights reserved.
Americas
46.8%
Europe
29.8%
Rest of the World
23.4%
PERCENT OF REVENUE
**above is a representative list of countries we are present in**
DELIVERING IN 90 COUNTRIES
21 Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED CUSTOMERS
3 OF TOP 10 in Financial Services
5 OF TOP 10 in LifeScience
4 OF TOP 10 HealthCare Equipment
9 OF TOP 10 in Automotive
5 OF TOP 10 in Consumer Goods
5 OF TOP 10 in Discrete Industry
5 OF TOP 10 in SemiConductors
4 OF TOP 10 in ISV’s
2 OF TOP 5 in Health
Insurance
2 OF TOP 10 in Insurance
4 OF TOP 10 Aerospace and
Defence
5 OF TOP 10 in Chemicals
2 OF TOP 10 in Process
Manufacturing
2 OF TOP 10 in Media and
Entertainment
4 OF TOP 10 in Banking
6 OF TOP 8 in Communications
Equipment
8 OF TOP 10 in Communications
Services
6 OF TOP 10 in Conglomerates
4 OF TOP 10 in Discrete-E&E
and others
18 iGREENFIELD
implementations in
Communications
2 OF TOP 10 in Oil and gas
22 Copyright © 2017 Tech Mahindra. All rights reserved.
Well done to all - this is a jewel in the global sourcing
crown ! In particular I am pleased to see the ZERO
ATTRITION that we have had and long may it
continue.
- Ian Symington , Program Director , BT
We would like to compliment the
PROFESSIONALISM, ENTHUSIASM
AND CAPABILITY of the Tech Mahindra team. -
World's largest vehicle manufacturer
Vodafone and Tech Mahindra have maintained a
TERRIFIC ENGAGEMENT AND
GENUINE RELATIONSHIP, through Tech
Mahindra's rapidly transitioning Managed services.-
Benoit Hanssen, CTO, Vodafone Hutchison Australia
CUSTOMER SPEAK
23 Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED PARTNERS
STRATEGIC ALLIANCES
COMMUNICATION ALLIANCES
24 Copyright © 2017 Tech Mahindra. All rights reserved.
OUR CONNECTED PARTNERS
… and
more
… and
more
VERTICAL/CDG ALLIANCES MOBILITY+BI+IMS+CLOUD ALLIANCES
25 Copyright © 2017 Tech Mahindra. All rights reserved.
107,200+ ASSOCIATES
29 YEARS AVERAGE AGE
3:1 GENDER DIVERSITY
60 NATIONALITIES 360 degree L & D
Young CEO
1000 Leaders
Higher Education
Support
Aspirations to
Achievements
CONNECT
IRIS
MyBeat Plus
KEE
Intrapreneurship
Program
New Approaches &
Breakthrough Solutions
CO-CREATE
JOSH
Family Connect
Wealth of Wellness
Tech Mahindra
Foundation
Seamless Blending of
Life & Work
CELEBRATE
OUR CONNECTED CULTURE
26 Copyright © 2017 Tech Mahindra. All rights reserved.
10 locations, 9 states/union territories across India
100,000+ direct beneficiaries, 500,000+
secondary beneficiaries – over 15,000 youth in
jobs with India’s most reputed brands at
average monthly salaries ranging between INR
8,000 & 12,000
450+ activities, 9500+ volunteers, 43,000+ hours
OUR CONNECTED SOCIETY
Copyright © 2017 Tech Mahindra. All rights reserved. 27
Our Merger & Acquisition Journey
Apr 2014 Nov 2014 Jan 2015 Dec 2015
Legendary styling brand behind
Ferrari, Alfa Romeo, Peugeot
and others to propel Tech
Mahindra into the future of styling Niche consulting and services
company with worldwide
presence specializing in Private
/ Wealth, Commercial and Retail
Banking solutions Largest independent
global Network Services
leader Majority stake in big data
analytics start-up Fixed
Stream Networks Inc.
May 2016
Strengthens BFSI practice by access
to IP and platform which helps
automate end-to-end processes in
the lending, investments and
insurance market.
Specialises in digital transformation
and innovation, helping
organisations change in the new
customer centric digital world
June 2016 Mar 2017
Strengthen position in
Healthcare provider space and
give access to marquee
customers and healthcare
consultants
28 Copyright © 2017 Tech Mahindra. All rights reserved.
RECOGNITION
Frost and Sullivan India ICT Award 2016
Customer Delight and Services
Thought Leadership
Tech Mahindra BSG won Golden Peacock Business Excellence Awards 2016
Business Excellence
Tech Mahindra’s Mobo Money won Industry Choice Awards at CMA 2016
Tech Mahindra won European IT & Software Excellence Awards 2016
Tech Mahindra won Economic Times Telecom Awards 2016
People Initiatives
Tech Mahindra won Business World HR Excellence Award
Tech Mahindra won Society for Human Resource Management – HR Excellence
Tech Mahindra won Golden Peacock – HR Excellence
Disclaimer
Tech Mahindra, herein referred to as TechM provide a wide array of presentations and reports, with the contributions of various
professionals. These presentations and reports are for informational purposes and private circulation only and do not constitute an
offer to buy or sell any securities mentioned therein. They do not purport to be a complete description of the markets conditions or
developments referred to in the material. While utmost care has been taken in preparing the above, we claim no responsibility for
their accuracy. We shall not be liable for any direct or indirect losses arising from the use thereof and the viewers are requested to
use the information contained herein at their own risk. These presentations and reports should not be reproduced, re-circulated,
published in any media, website or otherwise, in any form or manner, in part or as a whole, without the express consent in writing of
TechM or its subsidiaries. Any unauthorized use, disclosure or public dissemination of information contained herein is prohibited.
Unless specifically noted, TechM is not responsible for the content of these presentations and/or the opinions of the presenters.
Individual situations and local practices and standards may vary, so viewers and others utilizing information contained within a
presentation are free to adopt differing standards and approaches as they see fit. You may not repackage or sell the presentation.
Products and names mentioned in materials or presentations are the property of their respective owners and the mention of them
does not constitute an endorsement by TechM. Information contained in a presentation hosted or promoted by TechM is provided “as
is” without warranty of any kind, either expressed or implied, including any warranty of merchantability or fitness for a particular
purpose. TechM assumes no liability or responsibility for the contents of a presentation or the opinions expressed by the presenters.
All expressions of opinion are subject to change without notice.
Copyright © 2017 Tech Mahindra. All rights reserved.
Connected Future Visit us at www.techmahindra.com