PowerPoint PresentationOver 45 years experience as an Outsourcing Contact Centre Provider
5 Centres - Australia & Indonesia
> 340 seats > 530 agents Internationally
Over 3500 clients – Across 20 Business Sectors utilizing a wide range of Link:Q Products
Process > 50 million transactions per year
24/7 Operation
Best Medium Size Contact Centre – APAC 2009
Best Medium Size Contact Centre – Worldwide 2009
© Quantum Multimedia Communications 2008
Our Customers
Australia’s 200 largest Blues Chip Organisations Link:Q Service 100 of them
Source by BRW Magazine
© Quantum Multimedia Communications 2008
Promote Existing Staff
Promote the existing staff to handle new products, new clients, attrition etc
In-House Recruitment
Agency Recruitment
Skill testing
Involved in feedback sessions with agents
Meeting with call centre management team
Be across project implementation
Existing Agents
Registered Training Organisation provide staff with certificate I, II, IV
Promote
Existing
Staff
In-House
Recruitment
Agency
Requirement
Skilled Link:Q Agent
Based on :