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Corporate overview
More than technology— a partner invested in your success
Infor is an enterprise software provider and strategic
technology partner for more than 90,000 organizations
worldwide. Our software is purpose-built for specific
industries, providing complete suites that are designed to
support progress—for individuals, for businesses, and across
networks. We believe in the beauty of work, the importance
of relationships, and the power of ideas to drive significant
positive change.
2 Infor Corporate Overview
Infor at a glance
90,000 customers
15,000+ employees
41 offices around the world
Customers in 170 countries
66 million+ cloud users
$2 billion investment in product
design and development over
the past five years
Global headquarters—
New York City
3Infor Corporate Overview
Designed for progressCatch up. Keep up. Get ahead. Stay ahead. This is the challenge for organizations that want to move forward,
to grow and evolve. With Infor, you get a partner that not only has the tools and technology to get where you
want to go but also the expertise to help you first map out the destination.
We are designed for progress and ready to help you move forward with your own vision of it, whether that
means small steps that make every day a little easier or giant leaps that impact business in a profound way.
Infor Corporate Overview4
Deep industry capabilities built in, not bolted onInfor is deeply committed to providing complete business platforms purpose-built for the needs of specific industries. Known as
Infor CloudSuites, these solutions are designed to give you the deep industry functionality you need without time-consuming and costly
customizations. Securely deployed on global cloud infrastructure provider Amazon Web Services for unparalleled protection and reliability,
Infor CloudSuites are built to deliver greater agility, long-term sustainability, lower costs, and lasting return on investment.
Public Sector
Retail
Equipment Rental
Distribution
Fashion
Food & Beverage
Facilities
Federal
Industrial
Hospitality
Healthcare
Industrial Machinery
HCM
Chemicals
Automotive
Aerospace & Defense
Corporate
Business
Clinical
High-tech
Infor Corporate Overview 5
Asset & Facilities Management
• Predictive Maintenance
• Equipment Optimization
• Facilities Management
• Sustainability
Human Capital Management
• Global Human Resources
• Talent Management & Optimization
• Workforce Management
• Learning Management
Infor Xi ArchitectureCommon user interface, flexible integration, embedded business intelligence,
automated workflow and alerts, social business, localization
Infor Solutions ArchitectureEnd-to-end capabilities for growing your business
The depth and breadth of Infor’s product portfolio gives you end-to-end capabilities for managing every aspect of your business.
These solutions help power our industry-focused, cloud-based business platforms and can also be deployed standalone.
Customer Engagement— Sales & Marketing
• Salesforce Automation
• Customer relationship management
• Marketing & campaign management
• Configure Price Quote
• Contract Lifecycle Management
Supply Chain Management
• Sales and Operations Planning
• Supply Chain Planning
• Supply Chain Execution
• Warehouse management
• Global supply chain networks
Product Lifecycle Management
• Project Lifecycle Intelligence
• Product cost optimization
• Global regulatory compliance
• Industry versions for fashion, food & beverage, industrial manufacturing
• Product design & development
Financials & Performance Management
• Core financial management
• Budgeting, Planning, Forecasting, and Consolidation
• Risk & Compliance
• Expense Management
• Procurement & Supply Management
Complete business management platforms by industry
Infor Corporate Overview6
End-to-end accountability for your successInfor Services is a global organization with end-to-end accountability for accelerating adoption of your Infor solutions
and optimizing the value of your investments. From initial deployment and day-to-day optimization to big-picture thinking and
proactive strategizing, the Infor Services team provides the depth and breadth of experience needed to turn vision into reality.
Advisory Services
Deployment Services
Education Services
Managed Services
Support Services
• Business consulting
• Value engineering
• Organizational change management
• Implementation and upgrades
• Cloud migration
• Data migration
• Testing automation
• Performance optimization
• Classroom and virtual training
• End user training
• Education subscription
• Application management services
• Post production support
• Process monitoring
• Data lifecycle management
• Infor cloud support center
• Cloud Command Center (3C)
• Flexible support options—essential, premium, and elite
7Infor Corporate Overview
Digitization• Products & Services
• Customer Experience
• Software
Cloud• Delivery Platform
• Super Computer
• New Information Models
API Economy• Publish & Subscribe
• Real Time
• IP
Data Science• Machine Learning
• Big Data
• Prediction
Networks• Community
• De-centralized
• Scale
Instrumented World• Smart Automation
• Sensors
• Analytics
• IoT
Digital transformationH&L Digital, Infor’s team of digital
transformation experts, creates
end-to-end solutions that help
enterprises outpace digital disruption
and unlock growth opportunities.
Defining what digital means for Infor
Automation—Digitizing a process or
experience to make it more effective and
impactful for the connected-business age.
Differentiation—Rethinking business
and creating new data-driven ways to
deliver an elevated experience, service,
or product.
Infor Corporate Overview8
Strategic pillars for progressInfor helps customers make progress by
focusing on five key pillars: Industry, Design,
Science, Architecture of the internet, and
Network.
Architecture of the internetGlobal cloud
Open source
XML integration
Integration
Social business
NetworkCommerce cloud
Supply chain
Multi-Enterprise ERP
IndustryComplete Business Platforms
Last mile features
No modifications
Cloud Enablement
DesignDesign thinking
Digital transformation
User-centered experiences
ScienceBig data
Predictive Analytics
Business intelligence
Internet of Things
Inventory Optimization
9Infor Corporate Overview
Industry
Specialization without customization. That’s progress.Industry specialization is part of Infor’s heritage and in our DNA.
We are passionately committed to understanding our customers’
industries better than anyone else and delivering complete software
solutions with the capabilities they need built in, not bolted on. This
deep industry knowledge allows us to make connections that others
do not see, applying lessons learned from one industry to others and
giving our customers broader access to innovation and ideas as a
result. Our goal? To deliver lasting return on investment, long-term
sustainability, and the flexibility to adapt and grow.
More than 5,500 industrial manufacturing
customers
7000+ industrial machinery
manufacturers
21 of the 25 largest U.S. healthcare
delivery networks
20 of the top 20 automotive suppliers
6 of the top 10 global luxury
brands
18 of the 20 largest
U.S. cities
More than 2000 chemical manufacturing
companies
10 of the top 10 high tech
companies
6 of the 10 largest global hotel brands
17 of the top 20 industrial
distributors
14 of the top 15 food & beverage
manufacturers
18 of the top 20 aerospace companies
21 of the top 30 global banks
15 of the top 20 global retailers
Unique industry needs, purpose-built solutions
At Infor, we understand that one size fits all software fits almost no one. That’s why we focus on building
software for key verticals that have specialized needs. We are proud to count amongst our customers:
Infor Corporate Overview10
Design
Business software you look forward to using. That’s progress. Business software has a long-standing reputation for being—to put
it plainly—ugly and hard to use. Traditional design philosophy puts
function first, users last. At Infor, we believe the two don’t have to be
mutually exclusive. We also believe business software users deserve
better. Infor’s in-house UX design agency, known as Hook & Loop, is
dedicated to designing user experiences with purpose and intent—
and redefining expectations for business technology in the process.
Now that’s more like it
Infor considers beautiful user experiences
a fundamental part of what we do, not an
afterthought or nice to have.
11Infor Corporate Overview
Science
Data that predicts problems, rather than just reporting them. That’s progress. Data today is everywhere. Businesses have access to more
information than ever before. The question is, how do you turn
that data into an advantage, rather than just a bunch of numbers?
At Infor, we think this is the very best kind of problem to have.
That’s why we established a team of data scientists, known as Infor
Dynamic Science Labs, that has one key objective—to harness the
massive amounts of data organizations now have access to and use
it to approach often long-standing challenges in new ways. Whether
that means helping a retailer predict what customers will buy on
a given day of the year or enabling a hospital to reduce inventory
by 13% without compromising patient care, this team of PhDs,
researchers, and scientists spends its days bringing to life fresh
ideas about how data and emerging technologies can change
the way work is done.
Our Vision
The next generation of enterprise software won’t just collect, report, and distribute information. It will anticipate problems and respond with solutions. It will uncover opportunities and recommend next steps. It will drive strategies in all areas of business, from recruiting and staffing to asset management and pricing.
Major retailer
• Developed algorithms to
predict customer purchases
down to the specific day of
the year
• Information used to better
manage inventory and
increase sales
Dynamic Science Labs, making the unpredictable predictable
Major US hospital
• Applied retail concept to
predict medical supplies
most likely to be needed at
given times during the year
• Reduced hospital
inventory by 13% without
compromising patient care
Infor Corporate Overview12
Architecture of the internet
Software that bends without breaking. That’s progress. Flexible is not a word often associated with enterprise software.
Systems that weren’t built to work together for the most part do not,
resulting in siloes of information and rigid environments that don’t
easily accommodate change.
At Infor, we think your systems should work easily together, whether
they came from us or someone else. We also think the stability of
your enterprise solutions shouldn’t be determined by the weakest
link in the chain. That’s why our software is built on a platform based
on the architecture of the internet – flexible, scalable, adaptable,
standards-based, and open. One application can be upgraded,
replaced, or even fail without taking your entire network down.
Information is accessible in real-time. And system maintenance
is less costly and complex. The result? Freedom.
The Infor Xi platform
A next generation technology platform that powers fully integrated, industry-specific solution suites with mobile-first design,
a consumer-inspired user experience, and science-driven analytics.
Infor Local.ly
Reporting
Infor Soho
UX
Infor Ming.le
Collaboration
Infor ION API
API
gateway
Infor Document
Mgt.
Documents
Infor ION
Process integration
Business Vault
Analytics
Infor Ming.le
homepages
Extensibility
Infor Federation
Services
Security
13Infor Corporate Overview
Network
Visibility inside and outside your four walls. That’s progress. Companies today no longer compete solely on the strength of
their own products and services—they compete on the strength
of their business networks. The ability to collaborate and orchestrate
processes across a global community of interconnected companies
is now what gives leaders an edge in their markets. Building on
the world’s largest cloud-based collaborative commerce platform,
GT Nexus, Infor is bringing the concept of global business networks
to life, allowing companies to see beyond their four walls and tap into
the 80% of information that is otherwise locked away in the systems
of customers, suppliers, logistics providers and financial institutions.
The result? Greater visibility, agility, and the intelligence companies
need to survive and win.
1. Unique platform that integrates network and applications
2. The only platform that integrates physical and financial solutions
3. Largest network in the cloud
The future belongs to networked companies—the GT Nexus solution set
Sellers
Logistics Providers
Procure- to-pay
Transportation management
SUPPLY CHAIN
VIS IBILITY
Supply Chain Intelligence
Factory management
Supply collaboration
Supply chain finance
Inventory management
Buyers
Financial Institutions
Infor Corporate Overview14
Let’s get started.No matter where or how far your organization wants to go, any roadmap
for success today includes technology. So you need a technology partner
that’s as invested in your success as you are. A partner like Infor.
We get the ins and outs of your industry—and will do what it takes
to get to know your business.
We build applications that are designed with purpose and intent
to help you overcome speed bumps and roadblocks.
We have the scale and scope to deliver globally and the agility
to respond faster than the market is moving.
We know how to help turn your ideas—for everything from improving
efficiency and performance to implementing new business models—
into reality.
We bring a human-focus to the user experience of our software
for your employees and your customers.
We are designed to help you move forward with your own definition
of progress, whatever that might be.
That’s how we define progress: helping your company succeed. And we’re
ready to get started now.
Learn about Infor ›
Infor Corporate Overview 15
Copyright ©2016 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other trademarks listed herein are the
property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. The information, products and services described herein are subject
to change at any time without notice. www.infor.com.
INFDTP1599645-en-US-1216-2
infor.com