CORPORATE INTRODUCTION TO

WE ARE 180 YEARS YOUNG

OUR PARENT COMPANY

Fortune Global 500 company, renowned Hong Kong-based conglomerate.

Four core businesses operating in over 50 countries with over 300,000 employees worldwide.

Among the largest companies listed on the main board of the Hong Kong Stock Exchange.

Senior Advisor Mr Li Ka-shing

4 CORE BUSINESSESPorts and related services RetailInfrastructure

Telecommunications

WORLD’S LARGEST INTERNATIONAL

HEALTH & BEAUTY RETAILER

ASW MILESTONES

1841 2021

1981joins HWL(forerunner of CKHH)

1987Expands to Asia

2000expands to Europe

2015reaches 12,000 stores and

100 million loyalty members

1841operations extend to Hong Kong

2020reaches 16,000 stores

and 138 million

loyalty members

2021180th Anniversary

ASW FACT FILE

FINANCIALS COMMERCIALS

HKD 160 BILLION

REVENUE

HKD 14.4 BILLION

EBITDA

16,100+

RETAIL STORES

27 MARKETS

5,000+ CITIES

1,500+ PHARMACIES

12 RETAIL BRANDS

139 MILLION+

LOYALTY MEMBERS

5.9 BILLION+

SHOPPERS PER YEAR

WE REACH

2.4BPOTENTIAL POPULATION

32% OF WORLD POPULATION

WORLD’S LARGEST INTERNATIONAL

Mainland China Hong Kong MacauTaiwanIndonesiaMalaysiaPhilippinesSingaporeThailandVietnamTurkeyUnited Arab Emirates

AlbaniaBelgiumGermanyIrelandLuxembourgNetherlandsUnited Kingdom

Czech RepublicHungaryLatviaLithuaniaPolandRussiaUkraineKosovo

Health and BeautyChina

Health and BeautyAsia

Health and BeautyWestern Europe

Health and BeautyEastern Europe Other Retail

Mainland ChinaHong Kong Macau

HEALTH & BEAUTY RETAILER

27 MARKETS

No.1 in 15 Markets

SERVE OVER 5.9 BILLION CUSTOMERS EVERY YEAR VIA

OUR TECH-ENABLED O+O (Offline plus Online) PLATFORMS

OUR BRAND PORTFOLIO ASIA

HEALTH & BEAUTY

Health & BeautyWatsons(Hong Kong, Mainland

China, Taiwan, Macau, Singapore, Malaysia, Thailand, the Philippines, Indonesia, Vietnam, Turkey and United Arab Emirates)

FoodPARKnSHOP supermarket chain (Hong Kong, Macau, Mainland China)

Fine WineWatson’s Wine (Hong Kong , Macau)

Electrical & ElectronicsFORTRESS (Hong Kong and Macau)

FOOD FINE WINE ELECTRICAL & ELECTRONICS

OUR BRAND PORTFOLIO EUROPE

Luxury Perfumeries & Cosmetics ICI PARIS XL (The Netherlands, Belgium and Luxembourg)

The Perfume Shop (The United Kingdom and Ireland)

Health & BeautyKruidvat

(The Netherlands and Belgium)

Trekpleister

(The Netherlands)

Rossmann

(Germany, Poland, Hungary,

Czech Republic, Albania and

Kosovo)

Savers

(The United Kingdom)

Superdrug

(The United Kingdom and

Ireland)

Drogas

(Latvia and Lithuania)

Watsons

(Russia and Ukraine)

BEVERAGES

580M+LITRES OF BEVERAGES SOLD

PER YEAR

OR

232OLYMPIC-SIZE

SWIMMING POOL

BUSINESS PORTFOLIO

140,000+EMPLOYEES WORLDWIDE

OUR ACHIEVEMENTSBUSINESS AWARDS

2020 A.S. Watson Group Ranked 49th in Global Powers of Retailing

MoneyBack Loyalty & Engagement Awards 2020 Best

Loyalty Programme

(Lifestyle & Entertainment) – Gold

PARKnSHOP Excellent Food Award 2020 - Most Loved

Supermarket

Watsons Asia Asia’s No. 1 Pharmacy/ Drugstore brand*

Campaign Asia-Pacific “Asia’s Top 1,000

Brands” survey of over 8,000 respondents

Ranked 34th among Asia’s Top 1,000 Brands

Watsons Hong Kong Hong Kong Awards for Environmental

Excellence (Shops and Retailers) – Gold

Watsons Taiwan 2020 Performance Marketing Effie Awards

(Retail) – Gold

Watsons MalaysiaTop Brands During COVID-19 Recognised by

Consumer

Watsons Philippines Most Reputable Brands Fighting COVID-19 in

Philippines - No.2

Watsons Indonesia Top 5 Most Admired Company in Indonesia

(Retail)

Superdrug UK Customers Satisfaction Index (Health &

Beauty Retailer) - No.1

Kruidvat Netherlands Effie Awards 2020 – Covid-Leffie

Ranked 12th in the Sustainable Brand Index

Netherlands

ICI PARIS XL

Netherlands

Retailer of the Year - Best Perfumery in the

Netherlands

ICI PARIS XL Belgium Best Perfumery in Belgium

Drogas Latvia Top of Most Loved Brands in Latvia 2020

OUR ACHIEVEMENTSDIGITAL AWARDS

2021 FORTRESS Top 10 Quality E-Shop Awards - Gold

PARKnSHOP Top 10 Quality E-Shop Awards - Silver

Watsons Hong

Kong

Top 10 Quality E-Shop Awards - Silver

Watson’s Wine Top 10 Quality E-Shop Awards

2020 MoneyBack DigiZ Awards Best Mobile Integration Strategies

(MoneyBack App) - Gold

FORTRESS Top 10 Quality E-Shop Awards - Gold

PARKnSHOP Top 10 Quality E-Shop Awards - Silver

Watson’s Wine Asia's Best E-Tailing Awards 2020

Watsons Asia Asia eCommerce Awards 2020

• eCommerce Marketplace/eRetailer of the Year

2020

• Best eCommerce Fulfillment – Gold

• Best eCommerce Campaign (Influencers) – Gold

• Best Use of AI – Gold

Watsons Hong

Kong

DigiZ Awards Best O2O Strategies (Watsonshealth

App)

Watsons China Performance Marketing Effie Awards (Digital Assets

Development) – Gold

Watsons Taiwan Top 25 Most Influential Brand of Mobile Generation

Watsons Malaysia Top 3 Engaging Brands on Facebook

Top 5 Engaging Brands on Instagram

Watsons Thailand Twitter Thailand Award 2020 – Best #OnlyonTwitter

Launch

LINE Thailand Awards 2020 – Best LINE TODAY in

FMCG, Retail & Ecommerce

Watsons Indonesia Indonesia Content Marketing Awards 2020 (Owned

Media Retail Category)

Superdrug International Performance Marketing Awards – Best

Retail and eCommerce Campaign

Kruidvat

Netherlands

Dutch Interactive Awards 2020 – Silver (Kruidvat Black

Friday: eCommerce Success Through Personalisation)

Global Digital Excellence Award – Best Global Crisis

Communications Campaign Response to COVID-19

Kruidvat Belgium IAB MIXX Awards Best Influencer Campaign – Gold

ICI PARIS XL

Netherlands

Best Content Awards Best Data-Driven Strategy

Retailer of the Year – Best Webshop in the

Netherlands

ICI PARIS XL

Belgium

Best Content Awards

• Best Distribution Strategy

• Data-Driven Strategy

Drogas Latvia Latvian Ecommerce Award – Best Latvian Online

Beauty Store

The Perfume Shop Online Retailer Of The Year

OUR ACHIEVEMENTS

CSR AWARDS

2020 Social Capital Builder Awards – Outstanding Social Capital

Partnership Award (Corporate)

2020 Ranked 12 in the Sustainable Brand Index Netherlands

2019 Asia-Pacific Stevie Awards

Award for Innovation in Community Relations/Public Service

Communications – Gold (Give a Smile)

2019 The MARKies Awards

Best Idea - Social Corporate Responsibility – Silver

(Give a Smile)

2019 Hong Kong Outstanding Corporate Citizenship Awards Gold Award (Enterprise Category)

2019 Hong Kong Sustainability AwardCertificate of Excellence

2019 Dementia Friends Hong Kong

2019 Jockey Club Age-friendly City Partnership Scheme

2018-19 Sustainable Leadership Award

2015-21 List of Barrier-free Companies

2015-19 Sustainable Business Award

2015-19 Green Office and Eco-Healthy Workplace Awards Label

2014-22 Social Capital Builder Awards

Outstanding Social Capital Partnership Award (Corporate)

2013-20 Web Accessibility Recognition SchemeSilver Award

2002-20 Caring Company 15 Years+ Logo

OUR ACHIEVEMENTSHUMAN RESOURCES AWARDS

2020 A.S. Watson Group Best Companies to Work for in Asia

Manpower Developer Award

Top Employers Award in Belgium and Netherlands

Watsons Philippines We Invest in People Accreditation

Superdrug Ranked 10th in Financial Times Diversity Leaders (Retail Category)

Savers Best 25 Big Companies to Work For 2020

2019 A.S. Watson Group ACCA Global Approved Employer for Professional Development

2019 A.S. Watson Group CPA Australia Recognised Employer Partner

2018 A.S. Watson Group Family-friendly Employers

• Family-Friendly Employers – Grand Award

• Special Mention – Gold Award

• Awards for Breastfeeding Support

2018 A.S. Watson Group Qualifications Framework Partnerships Certificate of Commendation

FOLLOW US ON WEB & SOCIAL MEDIA!

Official Fanpage@ASWGroupofficial

Project LOL CSR Fanpage@ASWProjectLOL

SOCIAL PURPOSE

A.S. WATSON IN THE COMMUNITY

A.S. Watson has demonstrated great passion in serving the community in the past years, and

will continue to engage in dialogue with communities where we operate. We encourage our

business units to develop programmes with organisations that are relevant to local community

needs, and we support our employees’ efforts in getting involved and contributing to society. “

22

227Activities from

28 BUs

240K+Beneficiary

10K+Volunteers

70K+Service Hours

Join our volunteer team!Enroll via WatsUP!

ASW’s worldwide movement “Give a Smile” supports

Operation Smile to help children with cleft lips and palates

to receive free corrective surgeries

A.S. WATSON AND ITS WORKPLACE

A.S. Watson is committed to providing a safe, healthy, supportive, and discrimination-free

environment for all employees. We foster a culture of people development where employees

receive appropriate training to optimise their performance, progress and growth in the A.S. Watson

family throughout their careers.

“

A.S. WATSON AND THE MARKETPLACE

We operate in a way that safeguards against unfair business practices, also setting out clearly the

same ethical expectations with our business partners. Taking the interests of our customers to heart,

we are devoted to delivering services and products of best quality, value and safety through

stringent quality-assurance processes and professional staff training. We collect customer feedback

through various communication channels in order to bring more satisfaction to the lives of our

customers.

“

A.S. WATSON AND THE ENVIRONMENT

Environmentally-sustainable practices happen at all levels at A.S. Watson, from stores, supply

chain, to warehouses and offices. We strive to improve energy-efficiency, reduce waste and

greenhouse gas emissions to minimise negative impact to the environment. We also

continuously support green practices and promote awareness to both our employees and

customers

“

DragonA Chinese symbol

of health, prosperity

and power

PagodaA revered symbol throughout the

Orient, associated with warding of evil

spirit and signifies respect for tradition,

ethics and values.

UnicornWestern icon of a

variety of powerful

attributes, including

purity and rarity.

A.S. Watson EmblemThe history of A.S. Watson dates back to 1841 . The emblem reflects

A.S. Watson’s long-established tradition through its symbols of a dragon,

unicorn and pagoda.

OUR DNA

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