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Corporate Employee Benefits:Medical Insurance Programme
MyGlobalBenefits Provided by Aviva Ltd, Singapore Administered by Expat Insurance Pte Ltd
Coverage Highlights
•High Annual Limits of US$2M
•No Deductible or Cost Sharing Required by Employee
•Global Coverage, excluding elective treatment in USA
•Full Accident & Emergency Treatment Covered in USA
•Fully Covered Outpatient Benefits
•Freedom of Choice for Care
•Full Coverage for all Pre-Existing Conditions
Summary of Core BenefitsHospitalization & Day Surgery Room & Board in Private Hospital, Single-Bed Fully Covered X-rays, Lab Tests, Medicine, Diagnostics Fully Covered Surgeon's Fees (includes pre & post-surgery) Fully Covered Professional & Specialist Fees Fully Covered Parental Accommodation Fully Covered Cancer & Kidney Dialysis Fully Covered Organ Transplant Fully CoveredEmergency Benefits Medical Evacuation & Repatriation Fully Covered Local Ambulance Services Fully Covered ER or A&E Treatment Fully Covered Dental Treatment, Accidental Damage Only Fully CoveredOutpatient Benefits Physician & Specialist Consultations Fully Covered Prescribed Physiotherapist & Speech Therapy Fully Covered Alternative Medicine: chiropractor, osteo, homeopath) $1,500 Medicine & Drugs Fully Covered X-rays, Lab Tests, Medicine, Diagnostics Fully Covered Wellness Benefits, 1 visit per year $300 Cancer & Kidney Dialysis Fully Covered
Claims ProcessInpatient, Hospitalisation, Surgery
Call the 24-Hour Assistance Hotline: +65 6322 2567
Provide the following details:Name of Patient, Date of Birth
Name of Hospital, Date of Admission, Attending Doctor/Surgeon
Claims ProcessInpatient, Hospitalisation, Surgery
Logon to: expatinsurance.com.sg/reflectgeoDownload & Complete Pre-Hospitalisation Form
Upon approval, Aviva will arrange fordirect settlement with the Hospital/Provider.
Two Options:
1. Visit a Cashless Outpatient Provider2. Visit a Doctor of Your Choice
Claims ProcessOutpatient Claims
1. Visit a clinic on the Cashless Directory
2. Present your medical card at time of visit
3. Sign the claim form at clinic
4. The clinic will bill Aviva directly
Claims ProcessCashless Outpatient Claims
Claims ProcessOutpatient Reimbursement Claims
Logon to: expatinsurance.com.sg/reflectgeoDownload & Complete Medical Claim Form
Post Claim Form & Original Invoice/Receipts to:Aviva Ltd
Customer Service – Group Health Claims4 Shenton Way, #01-01 SGX Centre 2, Singapore 068807
Claims ProcessOutpatient Reimbursement Claims
Aviva will credit your preferred bank account in the currency of your choice.
*Note: All claims must be submitted within 120 days.
Timeline: Upon receipt of claim form and receipts by post, Aviva will process within two weeks time.
Information Portal
Your Personal Portal can be found at:(available from 8 November)
-Employee Benefit Handbooks-Summary of Benefits, Policy Wording & Definitions
-Claim Forms-Procedures
-Emergency Contact Numbers
www.expatinsurance.com.sg/reflectgeo
+65 6401 [email protected]
www.expatinsurance.com.sg/reflectgeo
20 Upper Circular RoadThe Riverwalk, #B1-52
Singapore 058416
Questions?
