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YEARSIN THE MIDDLE EAST
OVER
CORPORATE CAPABILITYSTATEMENT 2016Defining landscapes since 1985
YEARSIN THE MIDDLE EAST
OVER
About • Overview
• Services summary
• Defining landscapes
• Clients
• Notable achievements
• Organisation chart
• Corporate information
Expertise • Asset Management
• Sales
• Leasing
• Valuation & Advisory
• Sales Management
• Owners Association
• Licensing
People• Management CV’s
• Asteco office
04 12 19
Content
We provide innovative property solutions and quality service to our Customers with integrity, transparency and professionalism as the cornerstone of our business.
About Asteco | Overview1
Asteco was formed in Dubai in 1985. Over the years, Asteco has gained enormous respect for consistently delivering high quality, professional, value-added services in a transparent manner. It is also widely recognised for its involvement with many of the projects that have defined the landscape and physical infrastructure of the Emirates.
Asteco has an essential combination of local knowledge and international expertise. A deeply established brand, renowned for its application of the latest technological advances, its commitment to transparency, winning strategies and human expertise. Undisputed Real Estate experts, Asteco represents a significant number of the region’s top property Owners, Developers and Investors.
Asteco has witnessed outstanding growth and diversification over the decades and has built a strong regional network of offices and currently operates in:
Al Ain
Abu Dhabi
DubaiRiyadh
Sharjah
Jordan
The Middle East’sLARGEST FULL SERVICE Real Estate services company
As a truly integrated property services company, the core business lines Asteco conducts from its offices throughout the Middle East are listed below. All of these are headed up by highly qualified Directors with decades of local and international experience in their respective fields.
Our property services cover all land use categories/market sectors including:
• Residential •Offices • Retail • Industrial • Land
Asset ManagementSalesLeasingValuation & AdvisoryOwners AssociationSales ManagementLicensing
About Asteco | Services summary
Jordan
United ArabEmirates
Ras Al Khaimah
Umm Al Quwain
AjmanAMMAN
SHARJAH
DUBAI
ABU DHABI
AL AIN
1
Saudi Arabia
RIYADH
About Asteco | Defininglandscapes1
About Asteco | Defininglandscapes
• Discovery Gardens | Dubai
2008
• ADCP | Abu Dhabi
2006
• Sama Tower | Dubai
2009
• Maze Tower | Dubai
2011
• Latifa Tower | Dubai
2012
• Offices @ the Conrad | Dubai
2013
• Al Bateen Residence | Dubai
2013
• API Trio | Dubai
2014
• United Arab Emirates University | Al Ain
2015
• Anantara Residences | Dubai
2015
• Four Seasons Private Residences | Dubai
2016
• Dukes Oceana | Dubai
2015
• Rolex Tower | Dubai
2010
• ABCD Blocks | Dubai
1985
• Palm Jumeirah | Dubai
2002
• Emirates Towers | Dubai
1999
• Wafi Mall | Dubai
1991
• Al Habtoor Residences | Dubai
1998
• Shangri-La Residences| Dubai
2003
• World Trade Centre Residence | Dubai
2004
• Al Raha Gardens | Abu Dhabi
2005
• Oceana, Palm Jumeirah | Dubai
2007
1
About Asteco | Clients
At Asteco, we are committed to using our extensive industry knowledge, consultative approach and vast pool of resources to help our Clients maximise the value of their Real Estate assets. We provide a customised mixture of comprehensive Real Estate services and products to deliver measurable returns for a range of institutional, Investor, offshore and individual Clients.
1
AED188bn TOTAL MARKET VALUE OF ABU DHABI VALUATIONS 2011- Q2 2016
AED239bn TOTAL MARKET VALUE OF DUBAI VALUATIONS 2011- Q2 2016
VALUATION & ADVISORY
100% RETENTION RATE
90% SC COLLECTION RATE ON ALL INSTRUCTIONS
OWNERS ASSOCIATION
3,500 UNITS HANDED OVER
AED9bn AMOUNT COLLECTED
6.85mil SQ FT
SALES MANAGEMENT
About Asteco | Notable achievements
13.3bn TOTAL SALES VALUE (AED)
14.3mil SQ FT SOLD
7,607 UNITS SOLD
11,363 UNITS LET
16.4mil SQ FT LET
13,588 UNITS CURRENTLY MANAGED
5,067 BUILDINGS MANAGED SINCE 1985
SALES LEASING ASSET MANAGEMENT
1
About Asteco | Organisation chart
ASSET MANAGEMENTASSOCIATE DIRECTOR
Anne Marie Shein BA
VALUATIONSASSOCIATE DIRECTOR
James Joughin BSc (Hons), MRICS
RESEARCH ASSOCIATE DIRECTOR
Julia KnibbsMSc
ASSOCIATE DIRECTOR GENERAL MANAGER
AL AIN Tamer Chaaban
BE
OWNERS ASSOCIATION ASSOCIATE DIRECTOR
Nick White BA (Hons)
ASSET MANAGEMENT ASSOCIATE DIRECTOR
Morgan Dalton PG Dip.
SALES MANAGEMENT HEAD OF SALES MANAGEMENT
Shilpa Guruswamy ACS, ACWA, LLB, BCom (Hons)
FINANCE ASSOCIATE DIRECTOR
Melnora Francisco Burayag BCom
SALES AND LEASING HEAD OF COMMERCIAL SERVICES
Kieran Burley GDip.
SALES AND LEASINGHEAD OF RESIDENTIAL SERVICES
Prasenjit Ghosh BBA
SALES AND LEASINGHEAD OF STRATEGIC PROJECTS
Richard Aybar BBA
ASSET SERVICES DIRECTOR
John Stevens MSc, BSc (Hons), MRICS
Asset ManagementOwners Association
VALUATION & ADVISORY DIRECTORJohn Allen
BSc, MRICS
Valuation & Advisory
AGENCY SERVICES DIRECTOR
Sean McCauley MBA, BCom
Sales / LeasingInvestment ServicesSales Management
LICENSING SERVICES DIRECTOR
Omar Binder BA (Hons)
Licensing
1
MANAGING DIRECTORJohn Stevens
MSc, BSc (Hons), MRICS
Asteco provides comprehensive Asset Management services to all property Owners, whether a single unit (IPM) or a regional mixed-use portfolio. Our focus is on maximising value for our Clients. The appointment of Asteco ensures a smooth opening or transition, if already being managed. We provide accurate property accounting and reporting and ensure that the regulations governing property are enforced whilst maintaining appropriate service levels. We aim to exceed the expectations of our Clients through the continuous development of innovative programmes, implementation of proven processes of internal controls and systems and mobilising across divisional boundaries to ensure Clients and employees alike benefit from access to all the capabilities Asteco has to offer. Asteco has an extensive portfolio of properties under management, with a number of these appointments being with us for a considerable length of time.
These assets include:
• Management of individual properties on behalf of absentee Landlords (IPM)
• Residential compounds and towers
• Grade A commercial towers
• Residential apartment blocks associated with hotels
• Large mixed-use developments which have a number of complementary uses (commercial, retail and residential)
Expertise | Asset Management2
John Stevens - MSc, BSc (Hons), MRICS Managing Director/Director, Asset Services
Telephone: +971 4 4037777
Email: [email protected]
13,588 UNITS CURRENTLY MANAGED
5,067 BUILDINGS MANAGED SINCE 1985
ASSET MANAGEMENT
Asteco’s internationally qualified Sales Team has dominated over two decades within the UAE’s highly dynamic Real Estate and property market and has gained enormous respect for consistently delivering high quality, professional, value-add services in a transparent manner.
Asteco represents a significant number of the region’s top property Owners, Developers and Investors and is widely recognised for its involvement with many of the projects that have defined the landscape and physical infrastructure of the UAE.
Our sales and marketing methods are strategic and innovative and our reach is large. Asteco is the most experienced independent project sales company in the UAE with an exceptional track record and have coordinated some of the highest volume of off-plan project sales in the UAE.
We have both long-term experience and a solid track record in:
• Project marketing and sales
• Residential sales
• Office sales
• Retail sales
• Industrial sales
• Domestic and international property sales
• Investment sales
Asteco is renowned for its systems and for having the most experienced and long serving professional staff, supported by robust and well developed policies and procedures.
Expertise | Sales2
Sean McCauley - MBA, BCom Director, Agency
Telephone: +971 4 4037777
Email: [email protected]
13.3bn TOTAL SALES VALUE (AED)
14.3mil SQ FT SOLD
7,607 UNITS SOLD
SALES
Asteco has been instrumental in the leasing of many high-profile developments across the GCC. Asteco has a large number of leasing Consultants who speak a multitude of languages actively working within their specific field within the regional Real Estate market, proactively dealing with:
• Establishment of leasing offices administration systems
• Accompanying prospective Tenants on viewings
• Negotiating with prospective Tenants and their representatives
• Advising on and participating in the promotion of the property
• Responding to compliance and financial queries
• Documentation processing
As one of the leading leasing agents in the region, Asteco has extensive experience in leasing the following property types:
• Residential
• Commercial
• Retail
• Industrial
Expertise | Leasing2
Sean McCauley - MBA, BCom Director, Agency
Telephone: +971 4 4037777
Email: [email protected]
11,363 UNITS LET
16.4mil SQ FT LET
LEASING
Our professional advisory services are conducted by qualified personnel all of whom have had extensive Real Estate experience within the Middle East and internationally.
Our valuations are carried out in accordance with the Royal Institution of Chartered Surveyors (RICS) and International Valuation Standards (IVS) and are undertaken by appropriately qualified valuers with extensive local experience.
The professional services Asteco conducts throughout the region include:
• Consultancy and advisory services
• Market research
• Valuation services
Our advisory services cover all market sectors including:
• Residential
• Offices
• Retail
• Industrial
• Hospitality
• Development land
Expertise | Valuation & Advisory2
John Allen - BSc, MRICS Director, Valuation & Advisory
Telephone: +971 4 4037777
Email: [email protected]
AED188bn TOTAL MARKET VALUE OF ABU DHABI VALUATIONS 2011- Q2 2016
AED239bn TOTAL MARKET VALUE OF DUBAI VALUATIONS 2011- Q2 2016
VALUATION & ADVISORY
Our Sales Management services are comprehensive and encompass everything required for the successful completion and registration of title of units to individual unit Owners. We cater to the needs and expectations of both the Developer/s and the Purchaser/s, co-ordinating with related third parties, such as mortgage providers and the Land Department in order to ensure smooth handover/completion.
The services Asteco carries out include:
• Establishing sales booking systems
• Documentation execution
• Collection of deposits/purchase price payments and issuance of receipts and invoices
• Inventory control and document preparation (Reservation Forms, SPAs)
• Fortnightly sales reports
• Liaison between Developer, Purchaser and third parties
• Official transition of title of ownership
Expertise | Sales Management & Compliance2
Shilpa Guruswamy - ACS, ACWA, LLB, BCom Head of Sales Management
Telephone: +971 4 4037777
Email: [email protected]
3,500 UNITS HANDED OVER
AED9bn AMOUNT COLLECTED
6.85mil SQ FT
SALES MANAGEMENT
(Hons)
We have the experience, systems, procedures and manuals in place to provide streamlined comprehensive association management and consultancy services to residential, commercial and mixed-use communities throughout the GCC Region and to date, have maintained 100% Client retention.
The management of a jointly owned property differs to that of a singular property Owner in the way in which the Owners Association must react to situations, make decisions, issue instructions and appoint service providers.
The role of the Association Manager requires a high degree of responsibility and experience, it is theAssociation Manager that must guide the Owners Association on matters concerning the JointlyOwned Property Law, supervision of the day to day operations and manage the finances of the OwnersAssociation.
Although the structure and management of Owners Associations in Dubai is a very recent addition to the property landscape you can have confidence that with Asteco Property Management you are not dealing with a new virgin management company. Asteco Property Management has been providing dedicated property solutions to our Clients for more than 30 years and our Association Management team has been in operation since 2007 with a combined Owners Association Management experience of more than 30 years in the region and internationally.
The professional association services Asteco conducts throughout the region include:
• Consultancy and planning
• Financial and general administration of Owners Association
• Meeting and service provider coordination
Expertise | Owners Association2
Nicholas White - BA (Hons) Associate Director Association Management Services
Telephone: +971 4 4037777
Email: [email protected]
100% RETENTION RATE
90% SC COLLECTION RATE ON ALL INSTRUCTIONS
OWNERS ASSOCIATION
Good communicators thrivein this business. Real Estate Brokerage is a people’s business, in the office and out and about dealing with Customers and suppliers.
This brings together our brand, knowledge and experience. Licensing forms an integral part of our business, extending our brand reach throughout the UAE and into new territories across the MENA region, forming strategic agreements with Real Estate professionals. It is widely recognised, that our brand, network, systems and procedures, created through a vast wealth of experience and expertise, add value to these agreements.
The Asteco Real Estate Brokerage Franchise opportunity has spread across the Middle East region with successful Franchises across the GCC and Levant Region, creating a truly integrated network.
The power of Asteco’s 30 year old brand, credibility and reputation, coupled with mature, experience driven systems, procedures and support are second to none, enabling our Franchisees to excel ahead of the competition.
Emerging markets, growing sales, strong rental opportunities and the backup of an award winning brand and franchise model, make the Asteco Franchise opportunity a clear choice for new and existing Real Estate professionals seeking to grow their brokerage business or open a new one.
Our Licensing services currently include:
• Real Estate Brokerage Franchising and associated support services, with many of the key elements designed specifically around the Franchisee, making it a truly unique and bespoke Franchise opportunity
Expertise | Licensing2
Omar Binder - BA (Hons) Director, Licensing Services
Telephone: +971 4 4037777
Email: [email protected]
REPRESENTED IN
4 COUNTRIES AND GROWING
AED12bn SOLD THROUGH FRAN-CHISE OFFICES
98 STAFF IN FRANCHISE OFFICES
LICENSING
3 People | Management CV’s
Qualifications and Associations
• Member of the Royal Institution of Chartered Surveyors (RICS)
• M.Sc. in European and Far Eastern Urban Properties
• B.Sc. Degree in Estate Management, University of Greenwich
Key Responsibilities
• Develop business strategy
• Set business objectives
• Manage operational policy and procedures
• Enhance company image and reputation
• Deliver return on investment to Shareholders
JOHN STEVENS MSC, BSC (HONS), MRICS Managing Director/Director, Asset Services
John is responsible for developing, managing and delivering business strategy, to maximise Shareholder value and return on investment.
Prior to his appointment as Managing Director, John was responsible for the operations of the Asteco Property Management Department across the region.
Before joining Asteco in 2004, John worked in Southeast Asia for 10 years managing some of the region’s best known property portfolios gaining a wide range of experience from Property, Asset and Strata Management to Workspace and Facilities Management for Fortune 500 Clients.
John has continued his specialisation in this field and has been a pioneer in the establishment and continued development of professional management services. He is respected within the industry for developing this service.
With the experience of providing strategic property advice to Owners and Occupiers, he has a unique and detailed understanding of the operation, maintenance and planning involved in managing Clients’ portfolios with the goal of assisting them to achieve their Real Estate objectives.
People | Management CV’s3
Qualifications and Associations
• Member of the Royal Institution of Chartered Surveyors (RICS)
• BSc in Estate Management Polytechnic of the South Bank
Key Responsibilities
• Master planning and land use consultation
• Project planning and implementation
• Real Estate analysis and valuation advice
• Market and financial feasibility studies
• Commercial lease and joint venture negotiation advice
• Market pricing and project positioning
JOHN ALLEN BSC, MRICS Director, Valuation & Advisory
John brings a wealth of international property expertise to the company, having worked over the past thirty years in both the property services and Real Estate development sectors in the UK, Australia, Singapore, Hong Kong, Philippines and the GCC.
He worked with the First Pacific Davies group (now Savills) since 1988, as Director of the Valuation and Research division in Hong Kong and, subsequently from 1992, as Director and General Manager of the company’s development group, active throughout Southeast Asia.
His specific area of expertise is development management, dealing with the master planning and design process and commercial analysis of all Real Estate categories within medium to large scale projects. Specific projects in recent years include the planning, design and commercial negotiations of a major mixed-use project in the Philippines, the construction of a serviced apartment and office building in Vietnam, two residential and office buildings in Hong Kong and two residential projects in Kuala Lumpur.
People | Management CV’s3
Qualifications and Associations
• MBA Degree, Henley Business School, UK
• BCom Degree in Business Management
• RERA Certified Real Estate Practitioner
Key Responsibilities
• Market pricing and project positioning
• Developing key Customer relationships
• Sales management and complex sales negotiations
• Business development
• Developing selling strategies and methodologies
SEAN MCCAULEY MBA, BCOM Director, Agency
A Real Estate professional possessing over 15 years of experience in property sales and leasing, property development and business development, Sean is responsible for driving the growth and development of the Sales and Leasing Divisions of Asteco.
Prior to joining Asteco, Sean was the Vice President of Sales for the largest private Real Estate Developer in the Middle East where he was involved in over 30 projects in several countries across the MENA region.
Sean also played a pivotal role in building and expanding Rawson Properties into one of South Africa’s largest Real Estate companies, which resulted in the company being nominated as a ‘Superbrand”.
Through Sean’s leadership, the Agency division strategically monitors Customer, market and competitor activities, to conceptualise tailor-made sales and leasing strategies. With a results driven team, these strategies are successfully implemented to attain Customer attraction, acquisition and retention.
Sean’s applied strategic sales and leasing methodologies, deep sector experience, Stakeholder management and negotiation skills have been tried and tested and deliver optimum results in any given market and economic climate.
People | Management CV’s3
Qualifications and Associations
• B.A. (Hons) Degree in Leadership and Management, Northumbria University
• Diploma in Management Development, Northumbria University
• NFOPP (UK) Residential Property Technical award
Key Responsibilities
• Create, implement, develop, and grow Franchising and Licensing services
• Seek out new international markets and trends for growth
• Create and develop best practice policies and procedures, raising the benchmark within the industry
• Enhance company image and reputation through brand development and growth initiatives
• Overall responsibility of Licensing services
OMAR BINDER BA (HONS) Director, Licensing Services
With over 18 years of experience in the Real Estate sector leading multinational Real Estate businesses in sales, operations and business development across Europe and the Middle East, Omar is responsible for the expansion of Asteco’s geographical catchment through new and innovative franchise centric enterprises, in support of our core business.
Prior to his appointment as Director at Asteco, Omar was the Director of Sales (UAE), for one of the UAE’s largest private Real Estate Developers, working on over fifty residential and commercial projects within the MENA region, including leisure developments such as Marina and Golf Communities and luxury projects including Versace, Fendi and Paramount branded residences.
Omar previously worked for one of the UK’s largest group of estate agents, the LSL Group, where he was the Regional Director for Reeds Rains. Having overall responsibility for the North East of England, Omar devised the auction proposition for the business and under his leadership, grew the overall sales and leasing business to become the market leader and Agent of choice in the North of England.
With vast experience of the Real Estate markets and a deep understanding of the Real Estate business including Real Estate operations and franchising, Omar’s aim is to create, deliver and grow a leading Franchise proposition, developing a sustainable growth strategy, firmly positioning Asteco as the market leader in Real Estate Franchising, locally and internationally.
Name Asteco Property Management LLC
Place of incorporation Dubai, United Arab Emirates
Date of incorporation 1985
Certificate of incorporation Number / Reference 218551
Names of Directors John Stevens - MSc, BSc (Hons), MRICS Managing Director - Director, Asset Services
John Allen - BSc, MRICS Director, Valuation & Advisory
Sean McCauley - MBA. BCom Director, Agency
Omar Binder - BA (Hons) Director, Licensing Services
Head office 3rd Floor, Rolex Tower, Sheikh Zayed Road (next to Financial Centre metro station)PO Box 65361, Dubai, UAETelephone: +971 4 4037777
Asteco | Corporate information
Asteco | At a glance
The credible brandAsteco’s credibility is widely recognised, through its involvement with many of the projects that have defined the landscape and physical infrastructure of the Emirates.
WIDELY RECOGNISED
MENA servicesAsteco has witnessed outstanding growth and diversification over the decades and has built a strong network of Owned and Franchisee offices currently represented across the MENA region and beyond.
OUTSTANDING GROWTH
The trusted brandTrust develops through time and must be earned. Forged over 30 years by delivering first class service and results, Asteco earned recognition as the undisputed Real Estate experts, trusted by a significant number of the region’s top property Owners, Developers and Investors.
30 YEARS EXPERIENCE
The strong brandAs one of the largest Real Estate companies in the Middle East, Franchising forms an integral part of our business, extending our brand reach into new territories, forming strategic agreements with Real Estate professionals. It is widely recognised that our brand, network, systems and procedures, created through a vast wealth of experience and expertise, add value to these agreements.
LARGEST REAL ESTATE COMPANY IN THE MIDDLE EASTThe reputable brandOur solid reputation has been built through an essential combination of local and international expertise over 30 years. A deeply established brand, renowned for its application of the latest technological advances, its commitment to transparency, winning strategies and human expertise helped create a reputation second to none.
TRANSPARENCY
Brand of choiceOur property services cover all land use categories/market sectors including RESIDENTIAL OFFICES RETAIL INDUSTRIAL LAND
YEARSIN THE MIDDLE EAST
OVER
Asset Management
Sales
Leasing
Valuation & Advisory
Sales Management
Owners Association
Licensing
Property servicesAs a truly integrated property services company, the core business lines Asteco conducts from its offices throughout the Middle East are shown below. All are headed up by highly qualified directors with decades of local and international experience in their respective fields with a reputation second to none.
LOCAL / INTERNATIONAL EXPERIENCE
DUBAIHead OfficeAddress: 3rd Floor, Rolex Tower, Sheikh Zayed Road, PO Box 65361Telephone: +971 4 4037777Fax: +971 4 4037778
SHARJAHAddress: Dar Al Majaz Building, 1st Floor, Jamal Abdul Nasser, PO Box 60696, Sharjah, UAETelephone: +971 6 5533400Fax: +971 6 5533104
AL AINAddress: National Bank Building, 1st Floor, Clock Tower Roundabout, Opposite New Post Office, PO Box 14443, Al Ain, UAETelephone: +971 3 7666097Fax: +971 3 7666092
ABU DHABIAddress: SJ Tower, Level 8, Office 804-805, Airport Road, PO Box 45640, Abu Dhabi, UAETelephone: +971 2 6260068Fax: +971 2 6261923
IN THE MIDDLE EAST FOR OVER 30 YEARS ABU DHABI | AL AIN | DUBAI | JORDAN | RIYADH | SHARJAH
© Asteco Property Management, 2016 | asteco.com | Customer Service: +971 600 54 7773
