Corporate Cabin Attendant Training

7/28/2019 Corporate Cabin Attendant Training

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Corporate Cabin Attendant TrainingComprehensive Training for Professional Cabin Attendants and Cabin Crewmembers

Upda
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]://www.flightsafety.com/


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FlightSaety International delivers the in-depth, proessional cabin attendant training youd expect

rom the world leader in aviation training. Some o the industrys most experienced instructors lead

courses at Learning Centers in Long Beach, Caliornia; Paris-Le Bourget, France; Savannah, Georgia;

and Teterboro, New Jersey. Initial and recurrent training provide a combination o interactive

classroom instruction and hands-on experience, producing crewmembers who confdently

demonstrate profciency in every aspect o their responsibilities.

Technologically Enhanced Training

Through scenario-based exercises in the classroom and in specialized training devices, cabin

attendants acquire the knowledge and skills necessary to eciently manage any situation, routine

or emergency. Full-scale corporate cabin trainers with smoke and audio capabilities simulate alielike cabin environment, providing optimum conditions or integrated saety and service training

scenarios. These trainers include FAA-accepted emergency exits and other interior eatures specic

to many popular business jets.

Cabin attendants gain valuable reghting experience in an aircrat-cabin re trainer, a uselage-

shaped structure designed to place participants in a setting that replicates the conned space o

the aircrat and the intense challenges associated with re and smoke in the cabin.

We conduct water landing and sea survival training in a swimming pool, using lie vests and rats

similar to those typically installed on corporate jets.

ExperiencedInstructors,SuperiorTrainingTechnology
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Cabin Attendant

Training CurriculumWe design our training courses to cultivate cabin-crew skills,

productivity and prociency or both saety and service related tasks.

Initial For those new to corporate aviation or who are serving

under a specic operational part, this ve-day course prepares

you to reach your ull potential as a trained cabin proessional,condently providing sae and pleasant cabin experiences or

the passengers.

Recrrent An interactive two-day scenario-based review o the

curriculum segments explored in initial training, recurrent training

validates your current knowledge, strengthens your condence

and exposes you to the latest in protocol and inormation.

A FlightSaety corporate cabin trainer presents aircrat cabin

saety eatures at ull scale.
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]://www.flightsafety.com/mailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]


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General Emergency Training

FlightSaetys General Emergency Training provides corporate fight crewmembers with the knowledge

and procedures to handle emergency situations. General emergency drills instruct crewmembers and

passengers in the actual use o emergency equipment such as window and door exits, re extinguishers,

oxygen equipment, lie vests and lie rats. This training is also available onsite at your acility.

eLearning Crew Emergency Training

Learn aviation emergency best practices on your own time and at your own pace. Training ocuses on

CRM procedures and communication in an emergency situation, procedures to handle dierent types

o emergencies, and the undamentals o survival during an evacuation. Modules include crewmember

incapacitation, severe turbulence, security threats, decompression, causes and proper responses toonboard re, land and water survival techniques and more.

Exective Emergency Training

This customized training course or requent passengers typically is taught osite but is available at any

FlightSaety training acility. The program can be tailored to your companys requirements, ocusing on

your specic aircrat and equipment.


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G500/G550 Evacation Crewmember Training*

Initial This requirement can be accomplished as part o a Corporate Cabin Attendant Initial, Recurrent

or General Emergency Training Event. To complete your FAA certication requirements, please review

your aircrat-specic cabin amiliarization DVD and document your review.

Recrrent This course meets most o the recurrent FAA requirements or the G500/G550 evacuation

crewmember. To complete your FAA recurrent certication requirements, please review your aircrat-

specc cabin amiliarization DVD and document your review.

Corporate Cabin Service

While ood saety is an integral part o this curriculum, the ocus here is on ood service, teaching the skills

you need to create an atmosphere conducive to ne in-fight dining experiences. This course covers properood handling, storage and preparation, and includes modules on plating and garnishing, domestic and

international catering and menu planning.

Cabin Commnications and Entertainment

We custom-designed this course or the corporate cabin attendant by combining system description with

instruction on operation, interaces and basic troubleshooting. Training helps you gain amiliarity with digital

cabin management systems or entertainment, environment control and other amenities through hands-on training

or the most popular systems. This course covers MagnaStar C-2000, Honeywell Satellite Communications,

Airshow, Rockwell Collins DVD and CD entertainment equipment, and reviews BBML and VoIP systems.

*Not available at all Learning Centers.


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MedAire Managing In-fight Illness, Injry

Minutes count when illness or injury strikes. In fight, the cabin attendant becomes the emergency

rst responder. Be prepared to recognize and stabilize nearly any onboard medical incident with

initial and recurrent training rom MedAire. Training begins with eLearning modules taken at

your convenience, ollowed by training at a FlightSaety Learning Center

in Columbus, Dallas/Fort Worth, Long Beach, Paris-Le Bourget, Savannah or

Teterboro. Keep your skills sharp and your knowledge up to date with

periodic recurrent training recommended annually.

IS-BAO and Other SMS Programs

Many FlightSaety training programs help meet Saety Management Systems requirements, includingthose o IS-BAO (International Standard or Business Aircrat Operations).

Event-Based Convenience

FlightSaety Cabin Attendant Training can be included under our Event-Based Maintenance Training

Program, ensuring maximum planning and budget benets. Ask your FlightSaety training

representative or details.


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Ditching/Water Landing

Emergency Equipment

Fireghting Procedures

Hazardous Material

Recognition

Hijacking and Security

Illness and Injury

Passenger Saety Brieng

FAA-APPROVED TRAINING FlightSaetys training programs or corporate aircrat crews are designed or 14 CFR Part 91 operators but are

taught at the Part 135 level o responsibility. Modication to meet the requirements o other regulatory authorities or operational parts is available.


Crew Resource

Management

Decompression and

High-Altitude Physiology

Ditching, Evacuation

and Fireghting Drills

Survival Equipment

Aircrat Exits

and Systems

Applicable Regulations

Aviation Orientation

and Terminology

Aviation Weather

Surace Contamination

Business Protocol

Previous Aircrat

Accidents/Incidents

Principles o Evacuation

Routine Crewmember

Duties and Procedures

Service Procedures and

Sae Food Handling

Time Conversions

Weather Conditions


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Corporate Cabin Attendant Initial

Corse Dates For corse dates, please visit or website at fightsaety.com or contact any o the Learning Centers listed below.

Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]

Long Beach, Caliornia

800.487.7670 562.938.0100

ax 562.938.0110

[email protected]

Teterboro, New Jersey

800.827.8058 201.528.0100

ax 201.528.0101

[email protected]

2012 COuRSE CuRRICuLuM 4.5 DAYS

COuRSE MODuLE HOuRS

Aircrat Fires and Fireghting 1.50

Aviation Orientation and Terminology 0.50

Aviation Weather/Surace Contamination 1.00

Crew Resource Management (CRM) 1.00

Code o Federal Regulations 1.25

Corporate Cabin Service 6.00

Crewmember Duties 2.50

Decompression and High-Altitude Physiology 1.50

Ditching and Survival Equipment 1.50

Emergency Equipment 1.00

Evacuation Procedures 1.50

HAZMAT (Will Not Carry) 1.00

COuRSE MODuLE (contined) HOuRS

Hijacking and Security 2.00

Illness and Injury 0.25

Passenger and Saety Brieng 1.00

Time Conversion 0.25

Total Grond School Training Hors 25.00

Review and Exam 0.50

Fireghting Drills 1.00

Evacuation Scenario Drills 8.00

Sea Survival Drills 1.50

Total Drill Hors 11.00

TOTAL HOuRS 36.00

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Corporate Cabin Attendant Initial


Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]


800.487.7670 562.938.0100

ax 562.938.0110

[email protected]


800.827.8058 201.528.0100

ax 201.528.0101

[email protected]

Approvals and Limitations Meets minimum recommendationsor ICAO and IS-BAO certication. Meets many o the regulatoryrequirements or FAA Part 135.331.

This course can be modied to meet the requirements o otherregulatory authorities or operational parts.

Corse Description Corporate Cabin Attendant Initial is an interactivescenario-based overview o FAA training requirements taught at thePart 135 level o responsibility. Course reviews anticipated andunanticipated scenario drills, reghting, sea survival, ood preparation,ood plating, garnishing, serving and sae ood handling. This coursecan be taught at our Learning Centers or taught at your acility.

2012 COuRSE CuRRICuLuM 4.5 DAYS

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Corporate Cabin Attendant Recurrent


Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]


800.487.7670 562.938.0100

ax 562.938.0110

[email protected]


800.827.8058 201.528.0100

ax 201.528.0101

[email protected]

2012 COuRSE CuRRICuLuM 2 DAYS

COuRSE MODuLE HOuRS

Aircrat Fires and Fireghting 0.75

Surace Contamination 0.50

Crew Resource Management (CRM) 0.75

Decompression and High-Altitude Physiology 1.00

Ditching and Survival Equipment 0.50

Emergency Equipment 0.50

Evacuation Procedures 1.00

HAZMAT (Will Not Carry) 0.50

Hijacking and Security 1.00


Illness and Injury 1.00



Evacuation Scenario Drills 4.50

Fireghting Drills 1.00

Sea Survival Drills (optional) 2.00

Total Drill Hors 8.00

TOTAL HOuRS 15.50

Corse Description The Corporate Flight Attendant Recurrent isan interactive, scenario-based overview o FAA training requirements.Modication to meet the requirements o other regulatory authoritiesor operational parts is available.

This course can be taught at our Learning Centers or onsite at your acility.

Approvals and Limitations Meets minimum recommendations orICAO and IS-BAO certication. Meets many o the regulatoryrequirements or FAA Part 135.331.
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]://www.flightsafety.com/mailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]


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2012 COuRSE CuRRICuLuM 5.5 HOuRS

COuRSE MODuLE HOuRS

Business Etiquette and Protocol 0.50

Catering (Domestic and International) 1.00

Cultural Awareness 0.50

Food Preparation 1.00

Food Presentation 1.00

Menu Planning 0.50

Sae Food Handling 0.50

Sae Food Storage (on aircrat) 0.50

TOTAL HOuRS 5.50

Corse Description The Corporate Cabin Service course expandsthe knowledge o in-fight service procedures, proper techniques inood handling, and service in the corporate aircrat environment.

This program can be tailored to specic company requests(i.e. cultural and religious awareness).


Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]


800.487.7670 562.938.0100

ax 562.938.0110

[email protected]


800.827.8058 201.528.0100

ax 201.528.0101

[email protected]
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:[email protected]:[email protected]:[email protected]://www.flightsafety.com/mailto:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfhttp://www.flightsafety.com/


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Corporate ServSafe Food ProtectionManager Certification

Corse Description The ServSae program is recognized andaccepted by more ederal, state and local jurisdictions than any otherood saety program. It is a nationally recognized and accreditedcertication sae ood handling course by the American NationalStandards Institute (ANSI) Conerence or Food Protection.

Pre-study o the ServSae Essentials Workbook is required and canbe obtained by contacting www.ServSae.com. Copies may also bepurchased at the Learning Center or pre-study review. Instructor-led8-hour courses are available weekly.

Optional online training is also available by contacting the ServSaewebsite; however, the exam must be proctored by a ServSae FoodSaety Instructor or Proctor (available at FlightSaety).

Course also available in Spanish, French and German.

2012 COuRSE CuRRICuLuM 1 DAY

COuRSE MODuLE HOuRS

The Food Saety Challenge

The Flow o Food Through Operation

Food Saety Management Systems, Facilities and Pest Management

Food Saety Regulations and Employee Training

Total Training Hors 6.00


TOTAL HOuRS 8.00


800.827.8058 201.528.0100

ax 201.528.0101

[email protected]

Corse Dates For corse dates, please visit or website at fightsaety.com or contact the Learning Center listed below.
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfhttp://www.servsafe.com/mailto:[email protected]://www.servsafe.com/mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfhttp://www.flightsafety.com/mailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]://www.flightsafety.com/


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Five-Star Cabin Service

Corse Description The corporate Cabin Service course expandsthe knowledge o In-Flight Service Procedures taught by proessionalsin the service and culinary industry. Proper techniques in oodhandling and service in the corporate aircrat environment will becovered. This program can be tailored to specic company requests(i.e. cultural and religious awareness).

This corse is available with a minimm o 3 attendees per class.Please contact the Learning Center listed below or more details.

2012 COuRSE CuRRICuLuM 3 HOuRS

COuRSE MODuLE

The course elements will vary depending on clients needs, but will be drawn rom the list below:

Business Etiquette and Protocol

Cultural Awareness

Galley Organization and Utilization

Menu Creation

Purchasing and Catering

Plating and Presentation

Elements o Cabin Luxury

In-Flight Berthing and Bedding


800.827.8058 201.528.0100

ax 201.528.0101

[email protected]

mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]:[email protected]://www.flightsafety.com/mailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]://www.flightsafety.com/


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Gulfstream G350/G450/G500/G550On-Site Flight Crew Cabin Communications


COuRSE MODuLE HOuRS

Modle 1

Cabin Communication Overview 0.50

MagnaStar/Aircell Handset Operation 0.50

Honeywell SATCOM Operation 0.50

Airshow Operation 0.50

Local Area Network Operation 1.50


Modle 2

MCDU SATCOM Interace Pilots 1.00


Welcome/Course Introduction 0.50

TOTAL HOuRS 5.00


Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]

This course is designed to meet the training requirements o corporate pilotsand cabin attendants. This On-Site Flight Crew Cabin Communicationscourse is designed to provide on-aircrat amiliarization and operationalunderstanding o the Cabin Communication System. Working closely withGulstream, we will tailor the course to your aircrat specications and yourtraining requirements.

The On-Site Flight Crew Cabin Communication Course provides the client aunique mixture o system description and system operation, combined withactual hands-on equipment training on the clients aircrat.

The ollowing systems will be covered: In-Flight Telephone Commnication: MagnaStar, print, ax, copy

and scanning Satellite Voice Commnication: Honeywell MCS-7000 and

Aircell Axxess II Rockwell Collins Airshow Local Area Network Interace: Wireless LAN operation, Blackberry

conguration, laptop conguration and Voice-Over IP Operation (VoIP)

This course is designed to include the Principle, Principles businessassociates and/or amily. Requires a maximum o 4 clients per class.


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Gulfstream G350/G450/G500/G550On-Site Flight Crew Cabin Management


COuRSE MODuLE HOuRS

Modle 1

Cabin Management Overview 0.50

Audio and Video Operation 1.50

Remote Control Operation 0.50

Cabin Control and Operation 1.00


Modle 2

Water and Waste System Description and Operation 2.00


Welcome/Course Introduction 0.50

TOTAL HOuRS 6.00


Savannah, Georgia

800.625.9369 912.644.1000

ax 912.644.1096

[email protected]

This course is designed to meet the training requirements o corporatepilots and cabin attendants. The On-Site Flight Crew Cabin ManagementCourse is designed to provide on-aircrat amiliarization and operationalunderstanding o the Cabin Management System. Working closely withGulstream, we will tailor the course to your aircrat specications and yourtraining requirements.

The Flight Crew Cabin Management Course provides the client a uniquemixture o system description and system interaces combined with actualtraining on the clients aircrat. The ollowing systems will be covered: Adio: Control o distributed audio rom sources such as: CD, DVD

and PEDs such as iPods.

Video: Control o distributed video rom such sources as: DVDs,external cameras, Airshow, satellite TV, auxiliary input or variousportable sources, such as video game machines and laptop computersor PowerPoint presentation.

Remote Control Operation, Pronto and MX3000 Cabin Control and Operation: Operation o galley switch panel,

mechanical, touch screen and operation o interior lighting, shades,temperature control

Potable Water System Operation Vacm Toilet Operation Falt Isolation and an understanding o what maintenance requires in

properly troubleshooting an intermittent ailure.


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Corporate Cabin Crew Initial Paris2012 COuRSE CuRRICuLuM 4 DAYS

COuRSE MODuLE HOuRS

In-Flight Procedures 5.00

Simulated Flight 5.00

Crew Emergency Training 16.00

Fire and Water Drills 3.00

First Aid 4.00


Final Exam 1.00

TOTAL HOuRS 34.00

Corse Description As the worlds largest aviation training company,FlightSaety International has extended its scope o services to includeCorporate Cabin Crew Training. This program was developed as perthe JAR OPS 1 Subpart O. Cabin attendants will have a generalknowledge and skills necessary or corporate aviation and orhandling emergency situations.

In-Flight Procedres incldes the ollowing modles: Foodpresentation, wine and champagne services, service and protocol,catering order and fight organization, cabin crew duties and pre-fightsaety checklist.

Simlated Flight incldes the ollowing modles: Flight scenarioand galley loading, cabin service.

Paris Le-Borget, France

+33.1.49.92.1919

ax +33.1.49.92.1266

[email protected]


(continued on next page)


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O-Site Recrrent training is available. Please call theLearning Center or details.

Approvals CAA-Rssian Federation: Gulstream GIV, GV, G450, G550

Embraer 135, Embraer Legacy BJ,Embraer 145

EASA: Falcon series

Crew Emergency Training incldes the ollowing modles: Groundschool, cabin crew saety brieng, Crew Resource Management scenario,emergency equipment handling, crew coordination and communication,pilot checklists (abnormal and emergency), orced landing and ditching,evacuation planned and unplanned, survival.

Practice Onboard Cabin Trainer incldes the ollowing modles:

Cabin preparation and passengers instruction, fight and cabin crewcommunication, emergency exits drills.

First Aid incldes the ollowing modles: Onboard medical emergencies,recovery position, cardiopulmonary resuscitation, debrillator.

2012 COuRSE CuRRICuLuM 4 DAYS

(continued from previous page)

Paris Le-Borget, France

+33.1.49.92.1919

ax +33.1.49.92.1266

[email protected]


Corporate Cabin Crew Initial Paris


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A Berkshire Hathaway company B0293D 4199-06/12

FlightSaety International is the worlds premier proessional aviation training company and supplier o light simulators, visual

systems and displays to commercial, government and military organizations. The company provides more than a million hours

o training each year to pilots, technicians and other aviation proessionals rom 154 countries and independent territories.

FlightSaety operates the worlds largest leet o advanced ull light simulators at Learning Centers and training locations in the

United States, Australia, Brazil, Canada, China, France, Japan, Singapore, South Arica, the Netherlands and the United Kingdom.

We deliver customized training on request. Note that equipment, courses and locations are subject to change without notice.

For more inormation or to schedule your training, please contact:

fightsaety.com

Long Beach Learning Center

4330 E. Donald Douglas Drive

Long Beach, CA 90808

562.938.0100

800.487.7670

Paris-Le Bourget Learning Center

1300 Avenue de lEurope

Zone dAviation dAaires

Le Bourget, Paris, 93352, France

+33.1.49.92.1919

Savannah Learning Center

301 Robert B. Miller Road

Savannah, GA 31402

912.644.1000

800.625.9369

Teterboro Learning Center

100 Moonachie Ave.

Moonachie, NJ 07074

201.528.0100

800.827.8058
mailto:[email protected]:[email protected]:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfhttp://www.flightsafety.com/mailto:?subject=&body=http://resources.flightsafety.com/PDFs/Other/Corporate_Cabin_Attendant_Training.pdfmailto:[email protected]://www.flightsafety.com/http://www.flightsafety.com/

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Corporate Cabin Attendant Training