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KANBAN AN EFFECTIVE IT CHANGE MANAGEMENT APPROACH p e n t a l o g . c o m

Cornel Fatulescu - Kanban

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  • 1. KANBAN AN EFFECTIVEIT CHANGE MANAGEMENT APPROACHp e n t a l o g . c om

2. AGENDAWhat is Kanban?Why to Kanban?How to deploy it?What were the results?10 different kanbansQ&A SEPTEMBER 2012pentalog.com 2 3. WHY THIS TOPIC? KANBAN Small changes=>Huge business value SEPTEMBER 2012 pentalog.com 3 4. KANBAN IN A NUTSHELLLess prescriptible Agile framework Visualize the workflow Limit Work In Progress Manage Flow Make process policies more explicit Improve collaborativelySEPTEMBER 2012 pentalog.com 4 5. VISUALIZE THE FLOW SEPTEMBER 2012pentalog.com 5 6. LIMIT WIP SEPTEMBER 2012 pentalog.com 6 7. MEASURE CYCLE TIME SEPTEMBER 2012pentalog.com 7 8. CUMULATIVE FLOW SEPTEMBER 2012 pentalog.com 8 9. CUMULATIVE FLOW SEPTEMBER 2012 pentalog.com 9 10. WHY TO KANBAN?Remove Muri (work overflow)Decrease Mura (work debit & variations) SEPTEMBER 2012 pentalog.com 10 11. WHY PROJECT FAILS? KPMG SEPTEMBER 2012pentalog.com 11 12. WHY PROJECT FAILS? KPMG SEPTEMBER 2012pentalog.com 12 13. NEGATIVE RESPONSE TO CHANGE SEPTEMBER 2012pentalog.com 13 14. WHY TO KANBAN? Less resistance to change People appreciate it as a tool for supporting them SEPTEMBER 2012 pentalog.com 14 15. HOW TO DEPLOY IT?In an existing organization Step 1: visualize/analyze the flow, build a Value Stream Map, build kanban board Step 2: create a pull system Step 3: regulate the volume of cards, based on teams capacity and multi-tasking limitsIn a new organization Step 1: just start with a new kanban board and 3 stages (To do, WIP, Done)=>adjust afterwardsSEPTEMBER 2012pentalog.com 15 16. VALUE STREAM MAP SEPTEMBER 2012pentalog.com 16 17. HOW TO DEPLOY IT?Focus on facts Rely your changes on reality, start with an audit, a data collection phase...=>analyzes Focus on the work people perform and how the perform Dont focus on people, culture, environment... (avoid mixing causes with results)SEPTEMBER 2012 pentalog.com 17 18. HOW TO DEPLOY IT? Agile is more about values than rules Commitment Openness Focus Respect Couragesounds familiar (Agile Scrum)? SEPTEMBER 2012pentalog.com 18 19. HOW TO DEPLOY IT? Kanban requires an agile mindset! Kanban rules are not sufficient, you should add your own rules - Daily kanban Stand-up - Retrospectives - Build an event driven environment SEPTEMBER 2012 pentalog.com 19 20. LEAN THINKING SEPTEMBER 2012 pentalog.com 20 21. GALBRAITHS START MODEL SEPTEMBER 2012 pentalog.com 21 22. THEORY X SEPTEMBER 2012 pentalog.com 22 23. THEORY Y SEPTEMBER 2012 pentalog.com 23 24. SMALLER WORK ITEMS SEPTEMBER 2012pentalog.com 24 25. YERKES-DODSON HUMANPERFORMANCE CURVE SEPTEMBER 2012 pentalog.com 25 26. KANBAN KICK-START EXAMPLE SEPTEMBER 2012pentalog.com 26 27. WHAT WERE THE RESULTS?In the books decreases the cycle time by 92% increases the throughput by more than 3 times approaches a very acceptable predictability rate of 98%SEPTEMBER 2012 pentalog.com 27 28. IN REALITY CLIENT FEEDBACK SEPTEMBER 2012pentalog.com 28 29. IN REALITY SUSTAINABLE PACE SEPTEMBER 2012pentalog.com 29 30. WHAT WERE THE RESULTS?In reality in my team decreases the cycle time by 80% increases the throughput by more than 5 times approaches a very acceptable predictability rate of 80%SEPTEMBER 2012 pentalog.com 30 31. WHAT WERE THE RESULTS?In reality in my team (other kind of benefits) committed and satisfied self-organizing team very satisfied clients (80% of their feedback is Good or Perfect, while 15% is Ok, but we can improve)! secondary products emerged from the organization SEPTEMBER 2012pentalog.com31 32. 10 DIFFERENT KANBANS Document from infoQ SEPTEMBER 2012pentalog.com 32 33. Q&ASEPTEMBER 2012 pentalog.com 33 34. THANK YOU!p e n t a l o g . c om 35. SEPTEMBER 2012 pentalog.com 35