Corey Feist 4414 212th Street SW, F-5, Mountlake Terrace, WA 98043 | fcorey2@gmail.com | 206.890.5511 Objective

Change the world through communication and storytelling. Lead and inspire to drive extraordinary results for people and projects. Skills

• Graphic design and copywriting • Web design and content management - HTML and CSS • Social Media content management • Communications • Project Management • Proficient in both Windows and Mac environments. • MS Office, Adobe Creative Suite including Photoshop, Illustrator, InDesign, Dreamweaver,

Premiere, After Effects, and Muse, also Marketo, MailChimp and others. • Professional photographer and videographer • Proven customer service professional and coach

Education

• Master of Business Administration from the University of Phoenix • BS in Business Management and in Business Administration from the University of Phoenix • Landmark Worldwide Curriculum for Living

Work Experience

Wireless Advocates July 2013 – November 2015 Marketing Specialist Managed timelines and schedules for print and web advertising for two business channels. Designed layout, copy, and artwork for all print and web advertisements. Managed marketing for semi-annual multi-million dollar retail promotion campaigns, including budgets and timelines. Built relationships with both channel partners and vendors such as Apple, Samsung, Verizon, and AT&T. Facilitated marketing meetings. Managed assets and media including file structure and storage. Worked diligently under strict product brand guidelines and channel guidelines.

Genelex Corporation March 2012 – March 2013 Marketing Specialist

Production graphic designer: Layout and copy for print, web, and email marketing. Layout and copy for the quarterly full-color print newsletter. Project manager for major brand launch of YouScript. Built the brand management guide, and was responsible to communicate the new branding initiatives and imperatives to the organization. Designed and deployed email and fax blasts.

Web administrator to Genelex.com and YouScript.com. Managed and maintained content on both sites and was project coordinator on the immigration of YouScript.com from Genelex.com. Redesigned Genelex.com. Designed landing pages for promotions and events.

Additional projects: Social Media content manager. Project and product manager for new direct fulfillment initiative to reduce onsite inventory and unify the supply ordering methodology for the logistics and sales groups. Headed YouPlay employee fun committee, also designed materials and coordinated planned events. Staff photographer and videographer.

Corey Feist 4414 212th Street SW, F-5, Mountlake Terrace, WA 98043 | fcorey2@gmail.com | 206.890.5511

TERRA Staffing Group March 2011 – Dec. 2011 IT: Updating, upgrading, and building workstations. Tracking assets and inventories. Troubleshooting user access issues, software, and network requests. Servicing 5 different offices, driving to each as necessary. Building and maintaining relationships with vendors.

Recruiting Coordinator: Screened and scheduled interviews. Designed and facilitated orientations for large groups. Filled job orders. Filled in for reception as needed.

Retention Specialist: Problem solving of escalated billing issues. Emphasis on relationship building and sales techniques to retain customers in a high volume call center.

AT&T Mobility Aug. 2006 – Oct. 2010 High Level Adjustment Specialist Offline billing support; Problem solving of high dollar value customer billing issues in a trouble ticket system environment. Online customer service; managing customer accounts, addressing technical and ordering in addition to billing issues in a high volume call center. Floor support representative and onboarding coach. Quality Captain.

Allstate Insurance - Hui Agency and Crossroads Financial Oct. 2005 – Aug. 2006 Senior Sales Associate Inside and outside sales of personal lines insurance. Marketing and lead generation for the office and principle. Managed and updated customer policies, cross-sold additional lines.

PEMCO Insurance Company Oct. 2003 – Sept. 2005 Customer Service Agent

Managed and maintained customer policies in a high volume call center. Second tier support taking escalations, high-level policy questions or complaints, also wrote new hazard insurance policies for existing clients.

Portfolio at www.coreyfeist.com References available on request.