Corey Brian Jackson School of Information Studies Syracuse University | 337 Hinds Hall | Syracuse NY, 13244 cjacks04 [at] syr [dot] edu | www.coreybjackson.com

RESEARCH AREA My research concerns the impact of social computing systems in organizations. With the

pervasiveness of computer mediated and tools, individuals can collaborate and coordinate activities beyond their desktop. Applications of social computing systems are exemplified in cases of citizen science, free/libre open source software development projects and many others. My research focus assesses the impact of social computing tools in the area of health care. My work contributes to studies of IT impact, systems design, and social implications of increasing collaboration made possible on the web.

EDUCATION

Syracuse University, Syracuse NY Doctoral Candidate, School of Information Studies Committee: Kevin Crowston (Advisor), Carsten Østerlund, Bryan Semaan

University of Illinois, Urbana-Champaign, IL M.S., Library and Information Science, 2012 B.A., Political Science, 2010

RESEARCH PROJECTS

09.2014 - Present Systems for Opportunistic Meetups | Faculty – Yun Huang | Syracuse University A project to develop a framework of crowdsourcing human knowledge to allow individuals to become part of the library resources similar to books. The hypothesis is that librarians are the central hub of a local community, and can weave together expertise from communities. We collaborated with local libraries and designed a system to help promote their human library events.

09.2014 - Present Privacy: Developing Mental Models | Faculty – Yang Wang | Syracuse University (NSF Funded) A project to develop developing tools for addressing privacy concerns during user download time. We design experiments to test the efficacy of use mental models in changing user behaviors.

09.2012 - Present Focusing Attention to Improve the Performance of Citizen Science Systems – Beautiful Images and Perspective Observers | PI - Carsten Østerlund | Syracuse University (NSF Funded)

A project to uncover participant learning and motivation in online citizen science projects. We collaborate with developers at the Zooniverse project based in Adler Planetarium in Chicago, IL and project science teams around the world.

09.2011 - 05.2012 National Cooperative Highway Research Program (NCHRP) | Faculty – Jon Gant | University of Illinois A project to develop a framework for mapping dictionaries from various state department of transportation.

06.2012 – 09.2012 Urbana-Champaign Big Broadband | Faculty – Jon Gant | University of Illinois A project to measure the impact of broad band internet adoption in Champaign, IL PUBLICATIONS Journal Articles Corey Jackson, Yun Huang, Abby S. Kasowitz-Scheer (2015). Face-to-Face Matters: Inspirations from the Human Library. International Journal of Mobile Human Computer Interaction, Special Issue on the Collection of Best Papers from Selected MobileHCI’2014 Workshops: Toronto, Canada, 2014. Refereed Conference Publications Corey Brian Jackson, Carsten Østerlund, Veronica Maidel, Kevin Crowston, and Gabriel Mugar (2016). Which Way Did They Go? Newcomer Movement through the Zooniverse. In Proceedings of the 19th ACM conference on Computer supported cooperative work & social computing (CSCW ‘16). ACM, New York, NY, USA [25% acceptance rate] Gabriel Mugar, Carsten Østerlund, Corey Brian Jackson, and Kevin Crowston (2015). Being present in online communities: learning in citizen science. In Proceedings of the 7th International Conference on Communities and Technologies (C&T ‘15). ACM, New York, NY, USA, 129-138. Corey Jackson, Carsten Østerlund, Kevin Crowston, Gabriel Mugar, Katie DeVries Hassman (2014). Motivations for Sustained Participation in Citizen Science: Case Studies on the Role of Talk. Forty-eighth Hawai'i International Conference on System Sciences (HICSS-48). Carsten Østerlund, Gabriel Mugar, Corey Jackson, Katie DeVries Hassman, Kevin Crowston. (2014) Socializing the Crowd: Learning to Talk in Citizen Science. Academy of Management Annual Meeting, Organizational Behaviour Division. Gabriel Mugar, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. Planet hunters and seafloor explorers: legitimate

peripheral participation through practice proxies in online citizen science. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). ACM, New York, NY, USA, 109-119. [27%  acceptance  rate] Katie DeVries Hassman, Gabriel Mugar, Carsten Østerlund, Corey Jackson (2013). Learning at the Seafloor, Looking at the Sky: The Relationship Between Individual Tasks and Collaborative Engagement in Two Citizen Science Projects. Proceedings of 2013 International Conference on Computer Supported Collaborative Learning, Madison, WI, June 15-19, 2013 Workshops and Posters Corey Jackson, Carsten Østerlund, Gabriel Mugar, Kevin Crowston (2015). Ethnography in Citizen Science. Presented at the 2nd Annual Graduate Research Symposium, Syracuse University, March 20-21, 2015, Syracuse, NY. Katie DeVries Hassman. Carsten Østerlund, Gabriel Mugar, Corey Jackson, Kevin Crowston (2015). Beyond data management: Exploring new roles for librarians in citizen science projects. Poster presented at Citizen Science 2015 Conference. San Jose, CA. February 11-12, 2015. Corey Jackson, Carsten Østerlund, Gabriel Mugar, Kevin Crowston, Katie DeVries Hassman (2014). Networks of Influential Participants: Information Diffusion in Citizen Science. Poster Presentation. In Proceedings of the second ACM conference on Online social networks (COSN '14). ACM, Dublin, Ireland. Corey Jackson, Kevin Crowston, Carsten Østerlund, Gabriel Mugar, Katie DeVries Hassman. (2014). Digital Experimentation: Motivating Contribution to Citizen Science. Presented at the 2014 Conference on Digital Experimentation (CODE@MIT). October 9-11, Cambridge. Corey Jackson (2014). Event Based Analysis of a Citizen Science Community: Are New and Non-Sustained Users Included? In iConference 2014 Proceedings (p. 1139 - 1144). doi:10.9776/14405. Katie DeVries Hassman, Gabriel Mugar, Carsten Østerlund, Corey Jackson. (2013). Learning at the Seafloor, Looking at the Sky: The Relationship Between Individual Tasks and Collaborative Engagement in Two Citizen Science Projects. Proceedings of 2013 International Conference on Computer Supported Collaborative

PROFESSIONAL EXPERIENCE

06.2008 – 09.2012

Graduate Coordinator for Information Systems and Security, University of Illinois Developed web based applications to be used for information retrieval and report gathering from universities enterprise data warehouse. Managed 4-month data integration project (Access and Oracle to MSSQL).

Summer 2011 Systems Analyst Intern, Allstate Insurance

Managed workflow for reports on mobile and social media applications. Created dashboards and alerts for marketing department on social media metrics. Analyzed/created input variables for site wide use in measuring customer website engagement.

05.2009 - 09.2009 Project Leader, One Laptop Per Child (OLPC), São Tomé and Príncipe Wrote project proposal and coordinated project efforts to distribute laptops to a middle school in São Tomé and Príncipe. Selected as one of 30 teams out of 220 worldwide. Coordinated with Ministry of Education and a local Non- Governmental Organization to ensure proper use and support for the project. Created a sustainability plan to ensure continued use of the laptops in the classroom.

TEACHING EXPERIENCE Programming Module

Designed curriculum and co-taught a two-week introductory programming courses for undergraduate students at the iSchool Inclusion Institute (i3). During the course students were introduced to basic programming concepts and basic machine learning using Python. The learning objective was to introduce students to applied programming for iSchool researchers. IST 444 Information Reporting and Presentation (2 lectures; Faculty Mentor: Bruce Kingma) Developed lectures and interactive class activities for undergraduate students introducing Excel charts and graphs and infographics. Evaluated student presentations and interviews.

IST 755 Strategic Information Management (2 lectures; Faculty Mentor: Jason Dedrick) Designed course modules for iSchool capstone course focusing on increasing use of data in decision-making. Designed a module where students used Weka to identify customer (Faculty Member: Jason Dedrick and Nancy McCracken)

IST 619 Applied Data Science (1 lecture; Faculty Mentor: Jian Qin) GRANTS, AWARDS, AND OTHER FUNDING

2015

2015 2014

2013-2015 2013-2015

2012-2013 2010–2012

2012 2006

US/RDA Data Share Fellowship ($5,000) iSchool Inclusion Institute Teaching Fellow ($1,000) Travel Grant: Conference on Online Social Networks ($1800) Science, Technology, Engineering, and Mathematics Fellowship Elizabeth Liddy Fellowship, Syracuse University (summer research support; $28,000) Graduate Assistance in Areas of National Need (GAANN) Fellowship Midwest Access Program Scholar, University of Illinois GSLIS Berger Entrepreneurial Promise Award Fellow: Freeman Study Abroad, University of Illinois

SERVICE

Reviewer Computer Supported Corporative Work (CSCW 2013, 2014, 2015)

Symposium on Usable Privacy and Security (SOUPS 2013) Hawaii International Conference on System Sciences (HICSS 2014)

Committee Membership 2015-2016 2014-2015 2013-2014 2013-2014 2013-2014 2013-2013 2007-2008 2006-2009

School of Information Studies Hiring Committee, Syracuse University School of Information Studies Faculty Committee, Syracuse University Senator, Graduate Student Organization, Syracuse University University Senator, Syracuse University University Senate Research Committee, Syracuse University School of Information Studies PhD Committee, Syracuse University Dean of Students Search Committee Member, University of Illinois Senate Sub-Committee on Student Discipline, University of Illinois