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Copyright iT4C 2009
Managing small IT projects in VCS
Copyright iT4C 2009
Introductions
• Name
• Project management experience
• Particular question?
• Key point from your experience?
Copyright iT4C 2009
iT4C Guidelines – managing an IT volunteer project
1. One named contact & clear responsibility/contact details
2. Organisation keeps ownership
3. Clear initial aims/objectives/scope – project initiation document
4. Know your resources and those of the volunteer
5. Communication
6. Communication
7. Handover – notes and skills share as appropriate (see point 2)
8. If you need help (or just someone to talk things through) – iT4C
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Basics of Project Management
• Defining
– Clarifying objectives of the project
– Roles, effective teamwork.
• Plan
– Tasks and timescale - dividing the project up into manageable stages
• Monitor
– Controlling the project through its stages using the project definition & plan
• Review
– Risk register – identify risks and strategy to manage them
Copyright iT4C 2009
For a volunteer
• Appreciate the challenges of the organisation, resources/time/priorities/IT knowledge
• Apply the methods you know from the corporate sector/training but appropriately
• Be realistic about your own time/organisation’s input
• Don’t over commit/contingency
• Keep notes
• Handover
• Celebrate the learning and the successes
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For the contact in the VCS
• Set aside time
• Know what you need – project initiation document
• Listen but also question (see point 2)
• Respond quickly to requests for info
• Involve the volunteer in the organisation
• Keep in touch
• Keep ownership
• Frustrations may happen – celebrate success!
• If you need an ear – iT4C
Copyright iT4C 2009
Top Tips
• A clear brief to start - the right project for you
• A plan to work to (with flexibility)
• The right volunteer(s)
• Communicate
• Review
• Keep notes
• Ask for help
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Tools
• TaDa lists & Remember The Milk
– http://tadalist.com/
– http://www.rememberthemilk.com/
• Voo2do
– http://voo2do.com/
• Basecamp
– http://basecamphq.com (not free about $24 per month)
Copyright iT4C 2009
Resources
• Project initiation template
– http://www.ictknowledgebase.org.uk/projectinitiationdocument
• People in project planning
– http://www.ictknowledgebase.org.uk/projectmanagementpeopleside
• Project Management article
– http://www.ictknowledgebase.org.uk/fileadmin/ICT/pdf/project_management/lcgpm.pdf
• Managing IT volunteers
– www.it4communities.org.uk
Copyright iT4C 2009
Any Questions?
Anne Staffordwww.it4communities.org.uk
020 7796 2144
