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i

Table of Contents

Chapter 1: Data Loss Prevention - Predefined DataIdentifiers and Templates

Predefined Expressions ................................................................................. 1-2

Recognized File Types ................................................................................. 1-59

Predefined Keyword Lists ........................................................................... 1-63

Predefined Templates ................................................................................... 1-67

Chapter 2: Data Loss Prevention - Supported ApplicationsCloud Storage Applications .......................................................................... 2-3

Data Recorders ................................................................................................ 2-4

Email Clients ................................................................................................... 2-9

FTP ................................................................................................................. 2-10

HTTP and HTTPS ....................................................................................... 2-11

IM Applications ............................................................................................ 2-14

Peer-to-Peer Applications ............................................................................ 2-15

PGP Encryption ........................................................................................... 2-15

Printer ............................................................................................................. 2-16

Removable Storage ....................................................................................... 2-17

SMB Protocol ................................................................................................ 2-20

Synchronization Software (ActiveSync) .................................................... 2-23

Webmail .......................................................................................................... 2-24

Chapter 3: Device Control - Supported Device ModelsSupported Device Models ............................................................................. 3-2

Trend Micro Data Protection Lists

ii

DisclaimerDisclaimer ............................................................................................................. i

IndexIndex .............................................................................................................. IN-3

1-1

Chapter 1

Data Loss Prevention - PredefinedData Identifiers and Templates

Lists in this chapter:

• Predefined Expressions on page 1-2

• Recognized File Types on page 1-59

• Predefined Keyword Lists on page 1-63

• Predefined Templates on page 1-67


1-2

Predefined ExpressionsTrend Micro products provide the following predefined expressions:

Name Description Validator AdditionalVerification

PredefinedTemplate

All: Credit CardNumber

• Credit cardnumbers

Credit CardNumber

• Numberprefix

• LUHNchecksum

Same name

All: EmailAddress

• Emailaddresses

Notapplicable

Not applicable Notapplicable

All: HomeAddress

• Homeaddresses inthe UnitedStates andthe UnitedKingdom

Notapplicable


All: IBAN(InternationalBank AccountNumber)

• Aninternationalstandard foridentifyingbankaccountswith minimalrisk oftranscriptionerrors

IBAN(InternationalBankAccountNumber)

• Country codeformat

• Case-sensitive

Same name

Data Loss Prevention - Predefined Data Identifiers and Templates

1-3


PredefinedTemplate

All: IIN (IssuerIdentificationNumber)

• Also knownas BIN (bankidentificationnumber) andISO/IEC7812

• Aninternationalstandard thatspecifies anumberingsystem fortheidentificationof a cardissuer

BINNumber Not applicable Same name

All: Names fromUS CensusBureau

• Names fromthe USCensusBureau (upto the year1990)

US: Namesfrom CensusBureau

• Case-sensitive

Same name


1-4


PredefinedTemplate

All: SWIFT BIC(SWIFTBusinessIdentifier Code)

• Also knownas ISO 9362,BIC code,SWIFT ID,and SWIFTcode

• A standardformat ofbusinessidentifiercodesapproved bytheInternationalOrganizationforStandardization (ISO)

• Used byfinancialinstitutionsand otherentities intransactionssuch asmoneytransfers

SWIFT BIC(SWIFTBusinessIdentifierCode)

• Country code

• Case-sensitive

Same name

All: Time zoneoffset

• An amount oftime addedto orsubtractedfrom thestandardtwenty-fourtime zones.

Time zoneoffset

Not applicable Same name


1-5


PredefinedTemplate

Albania: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Andorra: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Australia: TFN(Tax FileNumber)

• Usedprimarily fortax purposes,but also usedintransactionswithgovernmentagencies andprivateentities

• Issued by theAustralianTaxationOffice tocitizens andorganizations

Australia: TaxFile Number

• Expression-specificchecksum

Same name


1-6


PredefinedTemplate

Austria: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Austria: PhoneNumber

• Phonenumber usedin Austria

Austria:PhoneNumber


Austria: SSN -Sozialversicherungsnummer(Social SecurityNumber)

• Used intransactionswithgovernmentagencies andprivateentities

Austria:SocialSecurityNumber


Same name

Azerbaijan:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-7


PredefinedTemplate

Bahrain: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Belgium: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Belgium:NationalRegistryNumber

• Used as anational IDnumber

• Issued by theNationalRegister tocitizens

Belgium:NationalRegistryNumber

• Birth dateembedded inthe number


Same name

Belgium: PhoneNumber

• Phonenumber usedin Belgium

Belgium:PhoneNumber



1-8


PredefinedTemplate

Bosnia andHerzegovina:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Bosnia andHerzegovina:JMBG -Jedinstvenimatični brojgrađana(Unique MasterCitizenNumber)


• Issued by theformerYugoslavrepublics tocitizens,which BosniaandHerzegovinacontinued touse after itsindependence

Bosnia andHerzegovina:UniqueMasterCitizenNumber



Same name

Brazil: CNPJ -CadastroNacional daPessoa Jurídica(NationalRegistry ofLegal Entities)

An identificationnumber issued toBraziliancompanies by theSecretariat of theFederal Revenueof Brazil

Brazil:NationalRegistry ofLegal Entities


Same name


1-9


PredefinedTemplate

Brazil: CPF -Cadastro dePessoasFísicas (NaturalPersonsRegister)


• Issued by theFederalRevenue tocitizens andresidentforeignnationals

Brazil:NaturalPersonsRegister


Same name

British VirginIslands: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-10


PredefinedTemplate

Bulgaria: EGN -EdinenGrashdanskiNomer (UniformCivil Number)

• Used inadministrative, health,and bankingsystems

• Issued bydistrict officesto citizensandpermanentresidents

Bulgaria:Uniform CivilNumber



Same name

Bulgaria: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Bulgaria: PhoneNumber

• Phonenumber usedin Bulgaria

Bulgaria:PhoneNumber


Canada: RAMQ- Régie del'assurancemaladie duQuébec(Quebec HealthInsuranceNumber)

• Issued tocitizens andresidentseligible forthe QuebecHealthInsurancePlan

Canada:QuebecRAMQ


• Case-sensitive

Same name


1-11


PredefinedTemplate

Canada: SIN(SocialInsuranceNumber)

• Used in taxreporting,banktransactions,andadministration ofgovernmentprograms

Canada:SocialInsuranceNumber

• Numberprefix

• LUHNchecksum

Same name

China: BankAccountNumber

• Used toidentify thebank accountof anindividual ororganizationin China

China: BankAccountNumber


China: MobilePhone Number

• Mobile phonenumber usedin China

China:MobilePhoneNumber


China: NationalIdentificationNumber

• Used bycitizens inaccessingpublic andprivateservices

China:NationalIdentificationNumber



Same name

China: PhoneNumber

• Phonenumber usedin China

Notapplicable


China:UnionPay DebitCard Number

• Used toidentify aUnionPayaccountholder's debitcard

China:UnionPayDebit CardNumber


Same name


1-12


PredefinedTemplate

Costa Rica:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Croatia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Croatia: MBG -Matični brojgrađana(Unique MasterCitizenNumber)

• Used intransactionswithgovernmentagencies

• Issued by theformerYugoslavrepublics tocitizens,whichCroatiacontinued touse after itsindependence

Croatia:UniqueMasterCitizenNumber



Same name


1-13


PredefinedTemplate

Croatia: OIB -Osobniidentifikacijskibroj (PersonalIdentificationNumber)

• Replacementfor theUniqueMasterCitizenNumber


Croatia:PersonalIdentificationNumber


Same name

Croatia: PhoneNumber

• Phonenumber usedin Croatia

Croatia:PhoneNumber


Cyprus: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Cyprus: PhoneNumber

• Phonenumber usedin Cyprus

Cyprus:PhoneNumber


Cyprus: TIN(TaxIdentificationNumber)

Used intransactions withgovernmentagencies andprivate entities

None Not applicable Notapplicable


1-14


PredefinedTemplate

CzechRepublic: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

CzechRepublic:Phone Number

• Phonenumber usedin CzechRepublic

CzechRepublic:PhoneNumber


CzechRepublic: RC -Rodne Cislo(Birth Number)

• Usedprimarily forsocialsecurity andhealthcarepurposes,but also usedwhen filingtaxes andseekingemployment

• Issued by theMinistry ofthe Interior tocitizens andresidentforeignnationals

CzechRepublic:Birth Number



Same name


1-15


PredefinedTemplate

Date: Full (day/month/year)

• Date formatcommonlyused in theUnitedKingdom

• dd/mm/yy or dd-mm-yy

• dd/mm/yyyy ordd-mm-yyyy

Date (day-month-year)

• Month range

• Day range

• Year earlierthan 2051

Notapplicable

Date: Full(month/day/year)

• Date formatcommonlyused in theUnited States

• mm/dd/yy or mm-dd-yy

• mm/dd/yyyy ormm-dd-yyyy

Date (month-day-year)

• Month range

• Day range


Notapplicable


1-16


PredefinedTemplate

Date: Full (year/month/day)

• Date formatdefined bytheInternationalOrganizationforStandardization (ISO)

• yy/mm/dd or yy-mm-dd

• yyyy/mm/dd oryyyy-mm-dd

Date (year-month-day)

• Month range

• Day range


Notapplicable

Date: Partial(month/year)

• Date formatthat specifiesonly themonth andyear

• mm/yy

• mm/yyyy

Notapplicable


Denmark: CPR-nummer(PersonalIdentificationNumber)

• Also knownaspersonnummer

• Used intransactionswithgovernmentagencies andprivatefinancialinstitutions

Denmark:PersonalIdentificationNumber


Same name


1-17


PredefinedTemplate

Denmark: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Denmark:Phone Number

• Phonenumber usedin Denmark

Denmark:PhoneNumber


DominicanRepublic: CIE -Cédula deIdentidad yElectoral(PersonalIdentificationNumber)


DominicanRepublic:PersonalIdentificationNumber


Same name

DominicanRepublic: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-18


PredefinedTemplate

Estonia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Estonia: IK -Isikukood(PersonalIdentificationCode)


• Issued by theMinistry ofInternalAffairs tocitizens andresidentforeignnationals

Estonia:PersonalIdentificationCode

• Gender digit



Same name

Estonia: PhoneNumber

• Phonenumber usedin Estonia

Estonia:PhoneNumber


EuropeanUnion: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-19


PredefinedTemplate

Finland: HETU- Henkilötunnus(PersonalIdentity Code)


Finland:PersonalIdentity Code


Same name

Finland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Finland: PhoneNumber

• Phonenumber usedin Finland

Finland:PhoneNumber


France: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-20


PredefinedTemplate

France: LesCodes INSEE -Institut Nationalde la Statistiqueet des ÉtudesÉconomiques(INSEE Code)

• Thenumericalindexingcode used bythe FrenchNationalInstitute forStatistics andEconomicStudies(INSEE)

• Used toidentifyentities

• Functions asa national IDnumber

France:INSEE Code


Same name

France: NIR -Numérod'Inscription auRepertoire(Social SecurityNumber)

• Also knownas NationalRegistrationNumber

• Used in theadministration of thenationalinsurance orsocialsecuritysystem

Notapplicable


France: PhoneNumber

• Phonenumber usedin France



1-21


PredefinedTemplate

Georgia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Germany: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Germany:Phone Number

• Phonenumber usedin Germany

Germany:PhoneNumber

• Area Code

• Themaximumtotal lengthof Area CodeandSubscriberNumber is 12

Same name

Germany: SN -Steuernummer(TaxIdentificationNumber)

• Issued by theGerman taxadministration

Germany:TaxIdentificationNumber

• Birth monthand day


• Case-sensitive

Same name


1-22


PredefinedTemplate

Gibraltar: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Greece: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Greece: PhoneNumber

• Phonenumber usedin Greece

Greece:PhoneNumber


Greece: TIN -TaxIdentificationNumber




1-23


PredefinedTemplate

Greenland:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Guatemala:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Hong Kong:Identity CardNumber

• Usedprimarily foridentificationpurposes;also used intransactionswithgovernmentagencies andprivateentities

• Issued by theRegistrationof PersonsOffice toresidents

Hong Kong:Identity CardNumber


• Case-sensitive

Same name


1-24


PredefinedTemplate

Hungary: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Hungary:Phone Number

• Phonenumber usedin Hungary

Hungary:PhoneNumber


Hungary:Szemelyi Szam(PersonalIdentificationNumber)

• Issued tocitizens andresidentforeignnationals

• Abolished in1991; rarelyused today

Hungary:PersonalIdentificationNumber

• Numberprefix



Same name

Iceland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-25


PredefinedTemplate

India: Aadhaar(UniqueIdentificationNumber)


• Issued by theUniqueIdentificationAuthority ofIndia tocitizens andresidentforeignnationals

India: UniqueIdentificationNumber


Same name

India: MobilePhone Number

• Mobile phonenumber usedin India

India: MobilePhoneNumber


India: PAN -PermanentAccountNumber

• Usedprimarily fortax purposes;also used infinancialtransactions

• Issued by theIncome TaxDepartmentto citizensand residentforeignnationals

India: PAN -PermanentAccountNumber

• Casesensitive

Same name


1-26


PredefinedTemplate

India: PassportNumber

• Appears inpassportsissued tocitizens


India:PassportNumber


India: PhoneNumber

• Phonenumber usedin India

India: PhoneNumber


India: PIN -Postal IndexNumber

• Also knownas Pincode

• Postal codenumber usedin India

India: PostalIndexNumber


India: VehicleRegistrationNumber

• Issued by thedistrict-levelRegionalTransportOffice (RTO)to allmotorizedroad vehicles

India: VehicleRegistrationNumber



1-27


PredefinedTemplate

Ireland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Ireland: PhoneNumber

• Phonenumber usedin Ireland

Ireland:PhoneNumber


Ireland: PPSN(PersonalPublic ServiceNumber)

• Used inaccessingsocialwelfarebenefits,publicservices, andinformation

Ireland:PersonalPublicServiceNumber


• Case-sensitive

Same name

Ireland: VAT(Value AddedTax Number)

• Used forvalue addedtax purposes

Notapplicable


Israel: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-28


PredefinedTemplate

Italy: CF -Codice Fiscale(Tax Code)


• Issued by theItalianRevenueAgency tocitizens andresidentforeignnationals

Italy: CF –CodiceFiscale (TaxCode)

• Numberprefix


• Casesensitive

Italy: FiscalCode

Italy: IBAN(InternationalBank AccountNumber)




• Casesensitive

Same name

Italy: PhoneNumber

• Phonenumber usedin Italy

Italy: PhoneNumber



1-29


PredefinedTemplate

Japan: Address • Address inJapan(prefecture,ward, city,county, block,buildingname, andnumber)

Notapplicable


Japan: Date • Date formatscommonlyused inJapan

• yyyy/mm/dd

• yy/mm/d

• yy.mm.dd

• yy.m.d

• yyyy-m-d

Notapplicable


Japan: DrivingLicenseNumber

A permit allowingindividuals tooperate motorvehicles in Japan

Japan DriverLicenseNumber

Case-sensitive Same name

Japan: EmailAddress

• Emailaddressescommonlyused inJapan

Notapplicable



1-30


PredefinedTemplate

Japan: MyNumber -CorporateNumber:Centralgovernmentorganizations

Social securityand tax number(My Number) forcentralgovernmentorganizations inJapan

Japan: MyNumber -CorporateNumber

Expression-specificchecksum

My Number -CorporateNumber:Centralgovernmentorganizations(Match 10)

Templaterenamed withmatch rules

Japan: MyNumber -CorporateNumber: Localgovernmentswith CommunityIdentificationNumber

Social securityand tax number(My Number) forlocalgovernments withCommunityIdentificationNumber in Japan



My Number -CorporateNumber:LocalgovernmentswithCommunityIdentificationNumber(Match 10)


Japan: MyNumber -CorporateNumber: LocalgovernmentswithoutCommunityIdentificationNumber

Social securityand tax number(My Number) forlocalgovernmentswithoutCommunityIdentificationNumber in Japan



My Number -CorporateNumber:LocalgovernmentswithoutCommunityIdentificationNumber(Match 10)



1-31


PredefinedTemplate

Japan: MyNumber -CorporateNumber:Registeredcorporations

Social securityand tax number(My Number) forregisteredcorporationsestablished inJapan



My Number -CorporateNumber:Registeredcorporations(Match 10)


Japan: MyNumber -CorporateNumber:Unregisteredcorporationsandassociationswithout legalpersonality

Social securityand tax number(My Number) forunregisteredcorporations,incorporatedassociationswithout legalpersonality, andfoundationswithout legalpersonality inJapan



My Number -CorporateNumber:Unregisteredcorporations,incorporatedassociationswithout legalpersonality,andfoundationswithout legalpersonality(Match 10)



1-32


PredefinedTemplate

Japan: MyNumber -IndividualNumber

Social securityand tax number(My Number) forindividuals inJapan

Japan: MyNumber -IndividualNumber


Relatedtemplates(with matchrules):

My Number -IndividualNumber andsurname inKanji (Match10)



Japan:PassportNumber

• Appears inpassportsissued tocitizens


None Case-sensitive Same name

Japan: PhoneNumber

• Phonenumber usedin Japan

Notapplicable



1-33


PredefinedTemplate

Kazakhstan:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Kuwait: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Latvia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Latvia: PhoneNumber

• Phonenumber usedin Latvia

Latvia:PhoneNumber



1-34


PredefinedTemplate

Latvia: PK -Personas Kods(PersonalCode)


• Issued by theOffice ofCitizenshipandMigrationAffairs tocitizens andresidentforeignnationals

Latvia:PersonalCode



Same name

Lebanon: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Liechtenstein:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-35


PredefinedTemplate

Lithuania: AK -Asmens Kodas(PersonalCode)


• Issued by thepolice (underthe directionof theMinistry ofInternalAffairs) tocitizens

Lithuania:PersonalCode

• Numberprefix



Same name

Lithuania: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Lithuania:Phone Number

• Phonenumber usedin Lithuania

Lithuania:PhoneNumber


Luxembourg:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-36


PredefinedTemplate

Luxembourg:Phone Number

• Phonenumber usedinLuxembourg

Luxembourg:PhoneNumber


Luxembourg:TIN (TaxIdentificationNumber)


Luxembourg:TIN (TaxIdentificationNumber)


Macedonia:ЕМБГ -Единственматичен бројна граѓанинот(Unique MasterCitizenNumber)


• Issued by theformerYugoslavrepublics tocitizens,whichMacedoniacontinued touse after itsindependence

Macedonia:UniqueMasterCitizenNumber



Same name

Macedonia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-37


PredefinedTemplate

Malaysia:Mobile PhoneNumber

• Mobile phonenumber usedin Malaysia

Malaysia:MobilePhoneNumber

• CountryCode

Same name

Malaysia: NRIC- NationalRegistrationIdentity CardNumber

• Also referredto as MyKad


• Issued by theNationalRegistrationDepartmentof Malaysiato citizensandpermanentresidents

Malaysia:NationalRegistrationIdentity CardNumber


Same name

Malaysia:Phone Number

• Phonenumber usedin Malaysia

Malaysia:PhoneNumber

• CountryCode

Same name

Malta: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Malta: PhoneNumber

• Phonenumber usedin Malta

Malta: PhoneNumber



1-38


PredefinedTemplate

Malta: TIN (TaxIdentificationNumber)



Mauritania:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Mauritius: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Mexico: RFC -RegistroFederal deContribuyentes(TaxIdentificationNumber)

• Issued tolegal entities

Mexico: TaxIdentificationNumber


Same name


1-39


PredefinedTemplate

Moldova: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Monaco: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Montenegro:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-40


PredefinedTemplate

Montenegro:JMBG -Јединствениматични бројграђана(Unique MasterCitizenNumber)


• Issued by theformerYugoslavrepublics tocitizens,whichMontenegrocontinued touse after itsindependence

Montenegro:UniqueMasterCitizenNumber



Same name

Netherlands:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Netherlands:Phone Number

• Phonenumber usedinNetherlands

Netherlands:PhoneNumber


Netherlands:TIN (TaxIdentificationNumber)


Netherlands:TIN (TaxIdentificationNumber)



1-41


PredefinedTemplate

New Zealand:IRD Number

• Usedprimarily fortax purposes;also used intransactionswith privateentities

• Issued by theInlandRevenueDepartmentto citizensand residentforeignnationals

NewZealand: IRDNumber


Same name

New Zealand:National HealthIndex Number

• Used toaccesshealth anddisabilitysupportservices

• Issued by theMinistry ofHealth tocitizens

NewZealand:NationalHealth IndexNumber


• Casesensitive

Same name

Nigeria: VerveIIN (IssuerIdentificationNumber)

Debit, Prepaid,and Credit cardnumbers forVerveInternational;Issued byInterswitch

Nigeria:Verve IIN(IssuerIdentificationNumber)



1-42


PredefinedTemplate

Norway:Fødselsnummer (Nationalidentitynumber)

• Issued atbirth or uponregistrationwith theNationalPopulationRegister

Norway:Nationalidentitynumber

• Birth dateand personalidentifierembedded inthe number

• 2expression-specificchecksums

Same name

Norway: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Pakistan: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Poland: DowódOsobisty(NationalIdentity CardNumber)

• Appears onthe identitycard issuedto citizens

Poland:NationalIdentity CardNumber


• Case-sensitive

Same name


1-43


PredefinedTemplate

Poland: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Poland: PESEL- PowszechnyElektronicznySystemEwidencjiLudności(NationalIdentificationNumber)

• Issued topermanentandtemporaryresidents

Poland:NationalIdentificationNumber


Same name

Poland: PhoneNumber

• Phonenumber usedin Poland

Poland:PhoneNumber


Portugal: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-44


PredefinedTemplate

Portugal: NIF -Número deIdentificaçãoFiscal (TaxIdentificationNumber)


Portugal: NIF- Número deIdentificaçãoFiscal (TaxIdentificationNumber)


Portugal:Phone Number

• Phonenumber usedin Portugal

Portugal:PhoneNumber


Romania: CNP- Cod NumericPersonal(PersonalNumeric Code)

• Also referredto aspersonal IDnumber

• Usedprimarily foridentificationpurposes

• Issued by theMinistry ofInternalAffairs tocitizens atbirth

Romania:PersonalNumericCode

• Numberprefix



Same name

Romania: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-45


PredefinedTemplate

Romania:Phone Number

• Phonenumber usedin Romania

Romania:PhoneNumber


San Marino:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Saudi Arabia:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Serbia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-46


PredefinedTemplate

Serbia: JMBG -Јединствениматични бројграђана(Unique MasterCitizenNumber)


• Issued by theformerYugoslavrepublics tocitizens,which Serbiacontinued touse after itsindependence

Serbia:UniqueMasterCitizenNumber



Same name

Singapore:NRIC - NationalRegistrationIdentity CardNumber

• Usedprimarily foridentificationpurposes;also used intransactionswithgovernmentagencies andprivateentities

• A numberissued by theImmigration&CheckpointsAuthority tocitizens andresidentforeignnationals

Singapore:NationalRegistrationIdentity CardNumber


• Casesensitive

Same name

Singapore:Phone Number

• Phonenumber usedin Singapore

Singapore:PhoneNumber

• CountryCode

Same name


1-47


PredefinedTemplate

Slovakia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Slovakia:Phone Number

• Phonenumber usedin Slovakia

Slovakia:PhoneNumber


Slovakia: RC -Rodne Cislo(Birth Number)


• Issued by thecivic recordsauthority tocitizens

Slovakia:Birth Number



Same name

Slovenia:EMŠO - Enotnamatična številkaobčana (UniqueMaster CitizenNumber)


• Issued by theformerYugoslavrepublics tocitizens,whichSloveniacontinued touse after itsindependence

Slovenia:UniqueMasterCitizenNumber



Same name


1-48


PredefinedTemplate

Slovenia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Slovenia:Phone Number

• Phonenumber usedin Slovenia

Slovenia:PhoneNumber


South Africa:PersonalIdentificationNumber

• Issued tocitizens andpermitresidencepermitholders whoare 16 yearsor older

South Africa:PersonalIdentificationNumber


Notapplicable

South Korea:ResidentRegistrationNumber

• Used toidentifyresidents intransactionswith privateentities

South Korea:ResidentRegistrationNumber


• Gender digit

Same name


1-49


PredefinedTemplate

Spain: DNI -DocumentoNacional deIdentidad(NationalIdentity CardNumber)

• Appears inthe nationalidentitydocumentissued tocitizens


Notapplicable


Spain: FullSpanish Name

• Full Spanishname in“First Name”“Surname”format

Spain: FullSpanishName

• Case-sensitive

Same name

Spain: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Spain: NAF -Número deAfiliacion a laSeguridadSocial (SocialSecurityNumber)

• Used inmakingsocialsecuritycontributionsandaccessingpublicbenefits

Notapplicable



1-50


PredefinedTemplate

Spain: NIF -Número deIdentificaciónFiscal (TaxIdentificationNumber)

• Used tomonitorincome taxcontributionsand financialstatus

• Issued tocitizens; fornon-citizens,it is calledNIE orNúmero deIdentificaciónde Extranjero

Spain: TaxIdentificationNumber


• Case-sensitive

Same name

Spain: PhoneNumber

• Phonenumber usedin Spain

Spain: PhoneNumber


Sweden: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-51


PredefinedTemplate

Sweden:Personnummer(PersonalIdentityNumber)

• Usedprimarily as atax ID andsocialsecuritynumber, butalso used intransactionswithgovernmentagencies andprivateentities

• Issued by theSwedish TaxAgency tocitizens andresidentforeignnationals

Sweden:PersonalIdentityNumber



Same name

Sweden: PhoneNumber

• Phonenumber usedin Sweden

Sweden:PhoneNumber


Switzerland:IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name


1-52


PredefinedTemplate

Taiwan:Address

• Homeaddress inTaiwan(country, city,area, street,building,number)

Taiwan:Address


Taiwan: BankAccountNumber

• Used toidentify thebank accountof anindividual ororganizationin Taiwan

Taiwan: BankAccountNumber


Taiwan: CathayUnited BankAccountNumber

Used to identifythe account of aCathay UnitedBank customer

Taiwan:CathayUnited BankAccountNumber


Taiwan: Jih SunBank AccountNumber

• Used torecord thefinancialtransactionsbetween anaccountholder andJih Sun Bank

Taiwan: JihSun BankAccountNumber


Same name

Taiwan: MegaBank AccountNumber

• Used torecord thefinancialtransactionsbetween anaccountholder andMega Bank

Taiwan:Mega BankAccountNumber


Same name


1-53


PredefinedTemplate

Taiwan: MobilePhone Number

• Mobile phonenumber usedin Taiwan

Taiwan:MobilePhoneNumber

• CountryCode

Same name

Taiwan: Name • Family andgiven nameof a Taiwancitizen orresident

Taiwan:Name


Taiwan:National HealthInsurance (NHI)Drug Codes

• Used toidentify drugsreimbursedthrough theNationalHealthInsurance(NHI)program inTaiwan

Taiwan:NationalHealthInsurance(NHI) DrugCodes


Taiwan:NationalIdentificationNumber

• Issued tonationalswho havehouseholdregistration inTaiwan

• Used intransactionsthat requireidentityverification

Taiwan:NationalIdentificationNumber

• Gender digit


• Case-sensitive

Same name


1-54


PredefinedTemplate

Taiwan: SKHMedical RecordNumber

• Used toidentifypatients inthe ShinKong Wu Ho-Su MemorialHospital

Taiwan: SKHMedicalRecordNumber


Same name

Taiwan: VGHMedical RecordNumber

• Used toidentifypatients inthe TaiwanVeteransGeneralHospital

Taiwan: VGHMedicalRecordNumber


Same name

Thailand:NationalIdentificationNumber

• Issued tonationalswho havehouseholdregistration inThailand;used intransactionsthat requireidentityverification

Thailand:NationalIdentificationNumber


Same name

Thailand: SCBBank AccountNumber

• Used torecord thefinancialtransactionsbetween anaccountholder andSCB Bank

Thailand:SCB BankAccountNumber


Same name


1-55


PredefinedTemplate

Thailand: SCBBank LoanAccountNumber

• Used torecord thefinancialtransactionsbetween anaccountholder andSCB Bank

Thailand:SCB BankLoanAccountNumber


Same name

Tunisia: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Turkey: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

Turkey: T.C.Kimlik No. -TürkiyeCumhuriyetiKimlikNumarası(PersonalIdentificationNumber)

• Used bycitizens inaccessingpublic andprivateservices

Turkey:PersonalIdentificationNumber


Same name


1-56


PredefinedTemplate

UK: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

UK: NHSNumber(NationalHealth ServiceNumber)

• Used toidentifypatients andlocate healthrecords

UK: NationalHealthServiceNumber


Same name

UK: NIN(NationalInsuranceNumber)

• Used torecordnationalinsuranceand taxcontributions

• Functions asreferencenumber incommunications withgovernmentagencies

Notapplicable



1-57


PredefinedTemplate

United ArabEmirates: IBAN(InternationalBank AccountNumber)




• Case-sensitive

Same name

US: ABARoutingNumber

• Also knownas routingtransitnumber(RTN)

• Identifies thespecificfinancialinstitutionresponsiblefor anegotiableinstrument

• Used inprocessingdirectdeposits andotherautomatedtransfers

US: ABARoutingNumber

• First twodigits of thenumber


Same name

US: CaliforniaID or Driver'sLicenseNumber

• ID numbersissued by theState ofCalifornia

Notapplicable



1-58


PredefinedTemplate

US: DollarAmount

• Dollarcurrencyamount

Notapplicable


US: HICN(HealthInsuranceClaim Number)

• Assigned toMedicarebeneficiaries

• Used inprocessingMedicareclaims

Notapplicable


US: NPI(NationalProviderIdentifier)

• Issued tohealth careprovidersand otherHIPAA-coveredentitiesengaged instandardHIPAAtransactions,such aselectronicclaims andclaim statusinquiries

US: NationalProviderIdentifier


Same name

US: PhoneNumber

• Phonenumber usedin the UnitedStates

US: PhoneNumber

• Area code Same name


1-59


PredefinedTemplate

US: SSN(Social SecurityNumber)

• Issued tocitizens,permanentresidents andeligibleforeignnationals

• Used fortaxpayeridentification,incomereporting,and recordkeeping

US: SocialSecurityNumber

• Area code

• Groupnumber

Same name

Recognized File TypesThe following table outlines the file types that Trend Micro Data Loss Preventionrecognizes.

Note

Data Loss Prevention provides the following predefined data identifier and template torecognize file extensions:

All File Extension

File Type File Extensions

Documents and Encoding Methods

Adobe™ Portable Document Format (Non-encrypted)

.pdf

Corel® WordPerfect® .wpd, .wp


1-60


Extensible Markup Language (XML) .xml

Fuji Xerox DocuWorks™ .xbd, .xdw

HyperText Markup Language (HTML) .htm

JustSystems Ichitaro .jtd

Lotus™ Ami Pro .sam

Microsoft Word for Windows (Non-encrypted) .doc, .docm, .docx, .dot, .dotm, .dotx

Microsoft Write .wri

Rich Text Format (RTF) .rtf

WordStar .wsd

Graphics

Bitmap .bmp

Digital Imaging and Communications inMedicine (DICOM)

.dcm

Encapsulated PostScript (EPS) .eps

Graphics Interchange Format (GIF) .gif

Joint Photographic Experts Group (JPEG) .jpg

Portable Network Graphics (PNG) .png

Tagged Image File Format (TIFF) .tif

Vector Graphics

AutoCAD™ .dxf

AutoDesk™ .dwg

CATIA™ .CATDrawing, .CATPart, .CATProduct

Graphic Data System .gds


1-61


PostScript .ps

Siemens™ NX Unigraphics .prt

SolidWorks® .abc, .sldasm, .slddrw, .sldprt

Multimedia Files

Adobe Flash™ .swf

Apple™ QuickTime™ .mov

Audio Video Interleave (AVI) .avi

Musical Instrument Digital Interface (MIDI) .mid

Moving Picture Experts Group (MPEG) .mpeg

Waveform Audio File Format (WAV) .wav

Compressed Files

7zip .7z

ARC/PAK .arc

ARJ .arj

Bzip2 .bz2

Compress .Z

Gzip .gz

LHA .lzh

Microsoft Compiled HTML Help .chm

Microsoft Outlook™ Message .msg

Microsoft Outlook Data File .pst

Microsoft Outlook Express Data File .dbx

Multipurpose Internet Mail Extensions (MIME) .eml


1-62


PGP .pgp

RAR .rar

Tape Archive (TAR) .tar

Zip .zip

Databases

Base SAS Data File .sas7bdat

dBase™ .dbf

Kanrikougaku Kenkyusho KIRI Database .tbl

Microsoft Access™ .accdb, .mdb

Spreadsheets

Lotus 1-2-3 .123, .wk1, .wk3, .wk4, .wke, .wks

Microsoft Excel™ (Non-encrypted) .xls, .xlw, .xlsx, .xltx, .xlsb, .xltm, .xlsm,.xlc, .xlam

Quattro Pro® .qpw, .wb3, .wb2, .wb1, .wq1

Presentation and Diagram Files

Microsoft PowerPoint™ for Windows - Non-encrypted

.ppt, .pot, .pps, .pptx, .potx, .ppsx, .potm, .pptm, .ppsm

Microsoft Visio .vdx, .vsd, .vss, .vst, .vsx, .vtx, .vdw

Linked and Embedded Files

Object Linking and Embedding (OLE) .ipt, .idw, .iam, .pqw, .msoffice

Encrypted Files

Encrypted compressed files .rar, .zip

Encrypted documents .accdb, .doc, .docx, .pdf, .ppt, .pptx, .wb1, .wb2, .wq1, .wpd, .xls, .xlsx


1-63

Predefined Keyword ListsTrend Micro products provide the following predefined keyword lists:

Name Description ConditionsPredefine

dTemplate

Adult Words commonlyassociated with the adultentertainment industry,including pornographicwebsites

• Number ofkeywords: Specificnumber (4)

Same name

Common MedicalTerms

Terms used by hospitalsand other health careproviders


Same name

Forms: (First),(Middle), Name

Common use of the“First”, “Middle”, and “LastName” fields indocuments such as forms

• Number ofkeywords: All

• Distance: 50

Notapplicable

Forms: Date ofBirth

Common use of termsthat indicate birth dates indocuments such as forms


Notapplicable

Forms: ExpirationDate

Common use of termsthat indicate theexpiration date of an item(such as a credit card) indocuments such as forms

• Number ofkeywords: Any

Notapplicable

Forms: First Name,Last Name

Common use of the (FirstName) and (Last Name)fields in documents suchas forms


• Distance: 50

Notapplicable

Forms: Place ofBirth

Common use of termsthat indicate a person'sbirthplace in documentssuch as forms

• Number ofkeywords: Any

Notapplicable


1-64


dTemplate

Forms: Street, City,State

Common use of the(State), (City) and (Street)fields in documents suchas forms


• Distance: 50

Notapplicable

Japan: Surname inHiragana (Match50)

Japanese surnamestyped in Hiragana

* The list contains 1,672Japanese surnames.


Same name

Japan: Surname inKanji 1 (Match 10)

Japanese surnamestyped in Kanji



Same name





Same name





Same name

Japan: Surname inKatakana (Match50)

Japanese surnamestyped in Katakana



Same name

Japan: Surname inOne-ByteKatakana (Match50)

Japanese surnamestyped in one-byteKatakana



Same name


1-65


dTemplate

Racism Words that may beoffensive to specificethnic groups


Same name

Source Code: C# Common source codefunctions/commandsused in C#


• Case-sensitive

Same name

Source Code: C/C++

Common source codefunctions/commandsused in C/C++


• Case-sensitive

Same name

Source Code:COBOL

Common source codefunctions/commandsused in COBOL


• Case-sensitive

Same name

Source Code: Java Common source codefunctions/commandsused in Java


• Case-sensitive

Same name

Source Code: Perl Common source codefunctions/commandsused in Perl


• Case-sensitive

Same name

Source Code: VB Common source codefunctions/commandsused in Visual Basic


• Case-sensitive

Same name


1-66


dTemplate

US: HCFA (CMS)1500 Form

Standard claim form usedby health careprofessionals andsuppliers whenrequesting payment fromMedicare for renderedservices

* HCFA - Health CareFinancing Agency

* CMS - Centers forMedicare and MedicaidServices


• Case-sensitive

Same name

US:SOX(Sarbanes-Oxley)ConfidentialityTerms

Terms commonly used todescribe confidentialinformation


Notapplicable

US:SOX(Sarbanes-Oxley) FinancialTerms

Terms commonly used infinancial and accountingdata


Notapplicable

US: UB-04 Form A universal billing formthat simplifies andstandardizes the billingand collection of healthcare data

* UB – Uniform Bill


• Case-sensitive

Same name

Weapons Words that describeimplements of violence


Notapplicable


1-67

Predefined TemplatesTo help users more quickly identify the sensitive data within corporate networks, DataLoss Prevention provides predefined templates for the majority of the predefined dataidentifiers. In addition to the templates derived directly from data identifiers, Data LossPrevention also provides users with specific templates that help address regulatorycompliance concerns.

Note

The following tables outline the predefined templates that are not based directly off ofpredefined data identifiers. For more information about templates based off of dataidentifiers, see:

• Predefined Expressions on page 1-2

• Predefined Keyword Lists on page 1-63

Trend Micro products provide the following predefined regulatory compliancetemplates:

Table 1-1. Regulatory Compliance Templates

Name DescriptionCountries with

DedicatedTemplates

GLBA • Gramm-Leach-Bliley Act; also knownas the Financial ServicesModernization Act

• Places stringent obligations andpenalties on the financial servicesindustry to safeguard the privacy ofconsumer financial information

• US

HIPAA • Health Insurance Portability andAccountability Act

• A privacy rule that regulates the useand disclosure of certain informationheld by covered entities

• US


1-68

Name DescriptionCountries with

DedicatedTemplates

PCI-DSS • Payment Card Industry Data SecurityStandard

• An information security standard fororganizations that handle cardholderinformation for major debit, credit,prepaid, e-purse, ATM, and POScards

• Created by the Payment Card IndustrySecurity Standards Council toincrease controls around cardholderdata and to reduce credit card fraud

• US

Sarbanes-Oxley Act • A law enacted in 2002 that mandatescorporate responsibility throughfinancial disclosures and audits

• US

SB-1386 • A California law that regulates theprivacy of personal information

• US

Table 1-2. Generic Templates

Name Description Countries with DedicatedTemplates

Banking and FinancialInformation

Banking and financialinformation, such asbanking codes androuting numbers

• Australia,NewZealand

• Canada

• China

• Denmark

• EuropeanUnion

• France

• Germany

• India

• Ireland

• Singapore

• South Korea

• UK

• US


1-69


Cardholder Information Cardholder information,such as credit cardnumbers


• Canada

• China

• Denmark

• France

• India

• Ireland

• Singapore

• South Korea

• UK

• US

European Union:Phone Number

Phone or mobilenumber used in theEuropean Union

European Union countries, whichinclude the following:

• Austria

• Belgium

• Bulgaria

• Croatia

• Cyprus

• CzechRepublic

• Denmark

• Estonia

• Finland

• France

• Germany

• Greece

• Hungary

• Ireland

• Italy

• Latvia

• Lithuania

• Luxembourg

• Malta

• Netherlands

• Poland

• Portugal

• Romania

• Slovakia

• Slovenia

• Spain

• Sweden


1-70


Financial TransactionInformation

Financial transactioninformation, such asrouting numbers andcurrency

• US

Healthcare Information Healthcare information,such as patient dataand health records


• Canada

• India

• Ireland

• Singapore

• UK

Identification Numbers • Issued to citizensand residentforeign nationals

• Used primarily intransactions withgovernmentagencies andprivate entities

• EuropeanUnion

Personally IdentifiableInformation

Information that can beused singly or withother sources touniquely identify,contact or locate asingle individual


• Canada

• China

• Denmark

• EuropeanUnion

• France

• India

• Ireland

• Singapore

• UK

• US

All PersonallyIdentifiable Information(English)

Information that can beused singly or withother sources touniquely identify,contact or locate asingle individual

Not applicable


1-71


Contact/Customer/Client List (English)

Contact/customer/clientinformation, such asfirst name, last name,home address, andbirth date

Not applicable

Source Code Common source codefunctions/commands

Not applicable

2-1

Chapter 2

Data Loss Prevention - SupportedApplications


• Cloud Storage Applications on page 2-3

• Data Recorders on page 2-4

• Email Clients on page 2-9

• FTP on page 2-10

• HTTP and HTTPS on page 2-11

• IM Applications on page 2-14

• Peer-to-Peer Applications on page 2-15

• PGP Encryption on page 2-15

• Printer on page 2-16

• Removable Storage on page 2-17

• SMB Protocol on page 2-20

• Synchronization Software (ActiveSync) on page 2-23


2-2

• Webmail on page 2-24

Data Loss Prevention - Supported Applications

2-3

Cloud Storage Applications

Important

The following table lists cloud storage applications tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.

Application Version

Box Windows Store app

Box Edit 1.1.29

Box for Office 3.7.6

Box Sync 3.3.51.0, 3.4.25.0, 4.0.6208.0, 4.0.7702.0,4.0.7848.0

Dropbox Windows Store app

Dropbox for Windows 1.3.47.1, 1.3.65.1, 1.4.17, 1.6.2, 1.6.16,2.0.22, 2.4.7, 3.2.7

Google Drive™ 1.3.31.5, 1.3.33.5, 1.6.3837.2778,1.12.5329.1887 1.20.8672.3137,1.31.2873.2758

Hightail™ desktop application 2.4.7.1621

OneDrive™ desktop application 17.3.4726.226, 17.3.6517.809,17.3.6998.0830

OneDrive™ Windows Store app

OneDrive for Business™ desktopapplication

15.0.4805.1000

SugarSync™ Manager 1.9.88.105910.20121220

SugarSync™ desktop application 1.99.9.105277,3.1.1.833


2-4

Application Version

SugarSync™ Windows Store app

YouSendIt™ desktop application 2.1.0.463

YouSendIt™ Windows Store app

Data Recorders

Important

• Trend Micro recommends applying the latest OfficeScan patch or hot fix to receivefull support for the data recorders included in this list.

• The following table lists data recording devices tested by Trend Micro. Some devicesnot in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of anyuntested devices.

• Pioneer™ DVR-XD09C8X

• Samsung™SE-S084

• Lenovo™ ThinkPad® T61

• Sony™ AD-7240S • Pioneer™AD-7240S

Important

The following table lists data recording software tested by Trend Micro. Some software notin the list may also be supported. However, Trend Micro cannot be held responsible forany damage or loss of data that may occur through the use of any untested software.

Software Mode Process Name Version

123 Copy DVD Create DataCD/DVD Mode

123CopyDVDGold.exe

11.0.2.20


2-5


Active@ Data CD DVDBurner

Burn Data Mode DataBurner.exe 3.1.24.0

AnyBurn Burn Files/Foldersto CD/DVD Mode

AnyBurn.exe 2.3.0.0

Ashampoo BurningStudio

Burn Data Mode burningstudio14.exe

14.0.5.10

Astroburn Lite Files Mode AstroburnLite.exe 1.8.0.182

BINGO CD/DVD Writer Data Disc Mode CDWriter.exe 1.0.0.179

Burn4Free Burn Data Mode burn4free.exe 5.7.0 and 7.4.0

Burnatonce Data CD Mode mkisofs.exe 0.99.0.5

BurnAware Data Disc Mode DataDisc.exe 7.2.0.0

Cakewalk pyro AudioCreator

Burn Data Mode AudioCreator.exe 1.5.2.289

CDBurnerXP Data Disc Mode cdbxpp.exe 4.2, 4.3, and 4.5

Cheetah CD Burn Disc Mode CheetahBurner.exe 4.1.0.13

Cheetah DVD Burn Disc Mode CheetahBurner.exe 2.5.0.35

CommandBurner Burn a Disc Mode CmdBurn.exe 3.5.0.69

Complex Evolution Data Disc Mode evo.exe 5.1.2.456

Corel DVD MovieFactory 7

Burn Data DiscMode

BurnNow.dat 4.5.0.0

CyberLink Media Suite Create CD/DVDMode

PowerDirector.exe 9.0

CyberLink Power2Go Data Disc Mode power2go.exe 6.0, 7.0, 8.0, 9.0

CyberLink PowerDirector Create CD/DVDMode

PowerDirector.exe 9.0


2-6


CyberLinkPowerProducer

Create CD/DVDMode

Producer.exe 5.5

DAEMON Tools Ultra Burn Data DiscMode

DTUltra.exe 2.4.0.280

DeepBurner Create DataCD/DVD Mode

deepburner.exe 1.9.0.228

Engelmann CDRWIN 10 Data Mode CDRWIN10.exe 10.0.13.716

Explore&Burn Burn Files to DiscMode

dllhost.exe 1.7.2.718

Express Burn Data DVD Mode

Data CD Mode

expressburn.exe 4.68

FarStone VirtualDrivePro

Burn Custom DiscMode

DVDCreator.exe 1.6.0.0

FinalBurner Burn Mode burner.exe 2.24.0.195

GEAR Pro MasteringEdition

Create New CD-ROM Mode

gear.exe 8.1.0.32

GetData Burn My Files Burn Data DiscMode

BurnMyFiles.exe 3.6.2.608

Gold Burn Data Mode DataBurner.exe 6.5.6

Ha! CD Burner Manager File Copier Mode FileCopier.exe 5.0.2.0

ImgBurn Write Files/Folders to DiscMode

ImgBurn.exe 2.5.8.0

InfraRecorder Data Disc Mode infrarecorder.exe 0.53.0.0

MAEMedia Goodisc CDDVD Burner

Data CD/DVDMode

DataBurner.exe 4.8.4

Magic Burning Studio Data Mode DataBurner.exe 12.3.1.31


2-7


Magic Burning ToolBox Data CD/DVDMode


MeMedia SpeedBurnDisc Maker

Data CD/DVDMode


MEPMedia BurnPro Data Mode DataBurner.exe 7.8.5

Nero 9, Nero BurningROM, or NeroStartSmart

Data BurningMode

Nero.exe orNeroStartSmart.exe

8.0, 9.4,Multimedia Suite10.5, 11.0.11000,12.5.01900,15.0.07100

Nero Express Data CD/DVDMode

NeroExpress.exe 9.4.44.100

NewTech NTI CD&DVDMaker

Data CD Mode cdmkr32.exe 7.0

NTI Media MakerExpress

Data Disc Mode Cdmkr32u.exe 9.0.1601.0

PowerISO Burn Mode PowerISO.exe 6.0.0.0

RecordMax BurningStudio

Data Mode DataBurner.exe 7.5.2

Roxio™ Creator Data Disc/CreatorClassic Mode

RoxioCentralFx.exe

2012

Roxio Creator Gold 4 Data Disc/CreatorClassic Mode

creator13.exe 2011 EnterpriseEdition

Roxio Creator NXT Pro Data Disc/CreatorClassic Mode

Roxio Burn.exe orRoxioCentralFx.exe

14.0.36.0

Roxio Easy MediaCreator

Data Disc/CreatorClassic Mode

RxMon.exe 9.0, 2010,Enterprise 2010,2011


2-8


Roxio WinOnCD Data Disc Mode RoxWatch9.exe orRoxio_Central33.exe

3.30.77.0

SilentNight MicroBurner Data CD/DVDMode

microburner.exe orsplwow64.exe

5.0.0.10

Sonne DVD Burner Burn Files to DataDisc Mode

btd.exe 4.3.0.2162

StarBurn Burn Data Mode DataBurnerAdv.exe 13.1.0.0

Tiny Burner Burn Mode DataBurnerAdv.exe 1.0.0.202

UsefulUtils Discs Studio Burn DataCD/DVD Mode

UUDiscsStudio.exe 3.0.2.17000

Virtual CD Assemble DataMode

VC10Edit.exe 10.1.0.70

VSO CopyTo5 Create a DataDisc Mode

BurnEngine.exe 5.1.1.3

WinISO Burn Mode WinISO.exe 6.4.0.5170

Windows Explorer Explorer/USB DiskMode

explorer.exe orimapi.exe

Any versioncompatible withthe hostmachine'soperating systems

Windows Media Player Burn Mode wmplayer.exe Any versioncompatible withthe hostmachine'soperating systems


2-9

Email Clients

ImportantThe following table lists email clients tested by Trend Micro. Some clients not in the listmay also be supported. However, Trend Micro cannot be held responsible for any damageor loss of data that may occur through the use of any untested clients.

Email Client Edition Protocol Version

CommuniCrypt Mail,Un-crypt Mode

Not applicable SMTP 1.1.6

Eudora™ Sponsored Mode SMTP 7.1.0.9

Lotus Notes™ Not applicable Not applicable 7.0, 8.0, 8.5.3, 9.0

Mail (for Windows 8) Windows Store app SMTP Not applicable

Microsoft Outlook Standard andProfessional Edition

Not applicable 2003

Standard, Professional,and Professional PlusEdition

Not applicable 2007

Home and Business/Standard/Professional/Professional Plus Edition

Not applicable 2010 (32-bit and64-bit)





Microsoft™ Outlook™Express

Not applicable SMTP 6.0


2-10

Email Client Edition Protocol Version

Mozilla™Thunderbird™

Not applicable SMTP 2.0.0.17, 3.1, 7.0,12.0.1, 16.0, 17.0,24.1.1, 24.2.0,24.3.0, 31.0

Pegasus Not applicable SMTP 4.42

PocoMail™ Not applicable SMTP 4.5.0.3910, 4.8

The Bat! Professional Edition SMTP 4.0.34

Windows™ Live™Mail

Not applicable SMTP 2009

Windows Mail onWindows Vista™

Not applicable SMTP 6.0

FTP

Important

The following table lists FTP clients tested by Trend Micro. Some clients not in the list mayalso be supported. However, Trend Micro cannot be held responsible for any damage orloss of data that may occur through the use of any untested clients.

FTP Client Edition Version

BulletProof FTP Not applicable 2.63

Core FTP Lite Not applicable 2.1

CuteFTP™ Professional Edition 8.3

Filezilla™ Client Not applicable 3.3.0.1, 3.7.4, 3.10.2, 3.10.3,3.21.0

Filezilla™ Server Not applicable 0.9.33, 0.9.43


2-11

FTP Client Edition Version

FTP Commander Basic Version 8.0

Deluxe Version 9.0.2

Pro Version 8.0

FTP Command Line (ftp.exe) Not applicable Any version compatible with thehost machine's operatingsystem

FTP Explorer Not applicable 8.8.23.1

IPswitch™ WS_FTP™ Professional Edition 12.2

Microsoft Internet Explorer Not applicable 6.0 SP2/SP3, 7.0, 8.0

NCFTP (Command Line FTPClient)

Not applicable 3.2.2

SmartFTP Not applicable 4.0.1216 (32-bit and 64-bit)

Windows Explorer Not applicable Any version compatible with thehost machine's operatingsystem

HTTP and HTTPS

ImportantThe following table lists web browsers tested by Trend Micro. Some browsers not in the listmay also be supported. However, Trend Micro cannot be held responsible for any damageor loss of data that may occur through the use of any untested browsers.


2-12

Browser Protocol Version

Google™Chrome™

HTTP 16.x, 17.x, 18.x, 19.x, 20.x, 21.x,22.x, 23.x, 24.x,25.x, 26.x, 27.x,28.x, 29.x, 30.x, 31.x, 32.x, 33.x,34.x, 35.x, 36.x, 37.x, 38.x, 39.x, 40.x, 41.x, 42.x,43.x, 44.x, 45.x, 46.x, 47.x, 48.x, 49.x, 50.x, 51.x,52.x, 53.x, 54.x, 55.x, 56.x, 57.x, 58.x, 60.x, 61.x

HTTPS 9.0.1084.52, 19.0.1084.56, 20.0.1132.47,20.0.1132.57, 21.0.1180.60, 21.0.1180.79,21.0.1180.89, 22.0.1229.79, 23.0.1271.64m,24.0.1312.52m, 24.0.1312.57m, 25.0.1364.152,25.0.1364.160, 25.0.1364.172, 26.0.1410.43,27.0.1453.93, 27.0.1453.94, 27.0.1453.110,27.0.1453.116, 28.0.1500.71, 28.0.1500.72,28.0.1500.95, 29.0.1547.62, 29.0.1547.66,29.0.1547.76, 30.0.1599.69, 30.0.1599.101,31.0.1650.48, 31.0.1650.57, 31.0.1650.63,32.0.1700.32, 32.0.1700.76, 32.0.1700.107,33.0.1750.117, 33.0.1750.146, 33.0.1750.149,33.0.1750.154, 34.0.1847.116, 35.0.1916.153,36.0.1985.143, 37.0.2062.94, 37.0.2062.124m,38.0.2125.77m, 39.0.2171.36m, 40.0.2214.94,41.0.2272.89m, 42.0.2311.39m, 43.0.2357.132m,44.0.2403.89m, 45.0.2454.85m, 46.0.2490.22m,47.0.2526.73m, 48.0.2564.82m, 48.0.2564.116m,49.0.2623.87m, 49.0.2623.112m, 50.0.2661.87m,51.0.2704.106m, 52.0.2743.116m, 53.x,54.0.2840.99, 55.0.2883.87, 56.0.2924.87,57.0.2987.98, 58.0.3029.81, 59.0.3071.86,60.0.3112.78, 61.0.3163.79

MicrosoftInternetExplorer

HTTP, HTTPS 6.0 SP2/SP3, 7.0, 8.0, 9.0, 10.0 (32-bit and 64-bit),11.0 (32-bit and 64-bit)

MicrosoftInternetExplorer

HTTP, HTTPS Windows Store app


2-13

Browser Protocol Version

Mozilla™Firefox™

HTTP, HTTPS 3.0, 3.5, 4,0, 5.0, 6.0, 7.0, 8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2, 17.0, 18.0, 19.0, 20.0.1,21.0, 22.0, 23.0, 24.0, 25.0, 26.0, 27.0.1, 28.x, 29.x,30.x, 31.x, 32.x, 33.x, 34.x, 35.x, 36.x, 37.x, 38.x,39.x, 40.x, 41.x, 42.x, 43.x, 44.x, 45.x, 46.x, 47.x,48.x, 49.x, 50.x, 51.x, 52.x, 53.x

Microsoft™Edge™

HTTP, HTTPS 38.14393.0.0

ImportantThe following table lists web applications tested by Trend Micro. Some applications not inthe list may also be supported. However, Trend Micro cannot be held responsible for anydamage or loss of data that may occur through the use of any untested applications.

Application Mode/Edition Version

Baidu Library Not applicable Not applicable

Cybozu™ Not applicable 2.5 (0.3)

Desknet's Not applicable V7.0J R1.6(Japanese)

Domino™ Web Access DWA and iNotes 7.0, 8.0, 8.5, 9.0

Facebook (message posting and photouploading)

Not applicable Not applicable

Microsoft Outlook Web Access Premium and Basic 2003

Premium and Light 2007, 2010, 2013

MyWeb™ Portal Office Not applicable Not applicable

Sina Weibo (message posting) Not applicable Not applicable

Twitter Not applicable Not applicable


2-14

IM Applications

ImportantThe following table lists IM applications tested by Trend Micro. Some applications not inthe list may also be supported. However, Trend Micro cannot be held responsible for anydamage or loss of data that may occur through the use of any untested applications.

Application Version

AOL™ Instant Messenger™ 6.9, 7.2, 7.5, 8.0.7.1

MSN™ on Windows Server 2003 8.5

Skype™ 4.0, 4.1, 4.2, 5.2, 5.5, 5.8, 5.10, 5.11.0.102,6.0.0.120, 6.3.73.105, 6.9.60.106,6.11.60.102, 7.2.103, 7.26.101, 7.37.103,7.40.0.103

Tencent QQ

NoteTrend Micro products support onlydetection of sensitive filestransmitted using this application.

2011, 2012, 2013, 5.0.9857.0

Windows Live Messenger™ 2009, 2011, 2012

Windows Messenger 4.7, 5.1

Yahoo!™ Messenger 10.0, 11.0, 11.5


2-15

Peer-to-Peer Applications

ImportantThe following table lists peer-to-peer applications tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.

Application Version

Apple iTunes for Microsoft Windows 10.5.3.3, 10.7, 11.1.3.8

BitComet 1.29 (32-bit and 64-bit)

BitTorrent™ 7.5 and 7.8.2

Emule 0.50a

Emule Plus 1.2b, 1.2e

HTC Sync 3.0.5606, 3.2.20, 3.3.63

HTC Sync Manager 2.1.77.0

µTorrent™ 3.0.0.25683, 3.3.2.30303, 3.4.3

PGP Encryption

ImportantThe following table lists PGP encryption software tested by Trend Micro. Some softwarenot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested software.


2-16

Software Mode Version

PGP Desktop Self-decrypting ArchiveMode

• 9.8.3, 9.9.1 (32-bit)

• 10.0.3, 10.1.0, 10.1.1,10.2.0 (32-bit and 64-bit), 10.3.2 (32-bit and64-bit)

Printer

ImportantThe following table lists print-capable applications that were tested by Trend Micro. Someapplications not in the list may also be supported. However, Trend Micro cannot be heldresponsible for any damage or loss of data that may occur through the use of any untestedapplications.

Application Edition Version

Adobe Acrobat™ Standard and Pro 10.x

Adobe Reader™ Not applicable 7.0, 8.0, 9.20, 10.x, 11.0

Microsoft Paint Not applicable Any version compatible withthe host machine's operatingsystem

Microsoft Visual Studio™ Not applicable 2005

Microsoft Word, Excel, andPowerPoint

Standard, Professional,and Premium Edition

2000

Microsoft Word, Excel,PowerPoint, and Visio

Standard and ProfessionalEdition

2003


2-17


Microsoft Word, Excel, andPowerPoint


2007


2010 (32-bit)

Professional Plus Edition 2010 (64-bit)


Professional Plus Edition 2016 (32-bit and 64-bit)

TextPad™ Not applicable 5.4.2

UltraEdit Not applicable 17.20.1016

Windows Notepad Not applicable Any version compatible withthe host machine's operatingsystem

Windows Wordpad Not applicable Any version compatible withthe host machine's operatingsystem

Removable Storage

Important

The following table lists removable storage devices tested by Trend Micro. Some devicesnot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested devices.

• Memory Stick™ Pro Duo • miniSD™ card • USB 15-in-1 media reader

• microSD™ card • MMC card • USB storage device (harddisk drive or flash drive)


2-18

ImportantThe following table lists data transmission-capable applications tested by Trend Micro.Some applications not in the list may also be supported. However, Trend Micro cannot beheld responsible for any damage or loss of data that may occur through the use of anyuntested applications.


Adobe Reader Not applicable 9.x, 10.x, 11.0

Microsoft Excel Standard, Professional, andPremium Edition

2000

Standard and Professional Edition 2003

Standard, Professional, andProfessional Plus Edition

2007


2010 (32-bit)




Microsoft InternetExplorer

Not applicable 6.0 SP2/SP3

Not applicable 7.0

Not applicable 8.0 (32-bit and 64-bit)





2-19


Microsoft PowerPoint Standard, Professional, andPremium Edition

2000



2007


2010 (32-bit)




Microsoft Word Standard, Professional, andPremium Edition

2000



2007


2010 (32-bit)




Mozilla Firefox Not applicable 3.0, 3.5, 4,0, 5.0, 6.0, 7.0,8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2,17.0

Reader (for Windows 8) Windows Store app Not applicable



2-20


Windows CommandPrompt (COPY andMOVE commands)

Not applicable Any version compatiblewith the host machine'soperating system

Windows Explorer Not applicable Any version compatiblewith the host machine'soperating system

Windows Notepad Not applicable Any version compatiblewith the host machine'soperating system

Windows Wordpad Not applicable Any version compatiblewith the host machine'soperating system

SMB Protocol

ImportantThe following table lists shared file access-capable applications that were tested by TrendMicro. Some applications not in the list may also be supported. However, Trend Microcannot be held responsible for any damage or loss of data that may occur through the useof any untested applications.

Application Edition/Mode Version

Adobe Reader Not applicable 9.x, 10.x, 11.0


2-21


Microsoft Excel Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)




Microsoft InternetExplorer

Not applicable 6.0 SP2/SP3

Not applicable 7.0






2-22


Microsoft PowerPoint Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)




Microsoft Word Standard, Professional, andPremium Edition

2000


2003


2007


2010 (32-bit)




Mozilla Firefox Not applicable 3.0, 3.5, 4,0, 5.0, 6.0, 7.0,8.0, 9.0, 10.0, 11.0, 12.0,13.0, 14.0, 15.0, 16.0.2,17.0

Reader (for Windows 8) Windows Store app Not applicable



2-23


Windows CommandPrompt (COPY andMOVE commands)

Not applicable Any version compatiblewith the host machine'soperating system

Windows Explorer Not applicable Any version compatiblewith the host machine'soperating system

Windows Notepad Not applicable Any version compatiblewith the host machine'soperating system

Windows Wordpad Not applicable Any version compatiblewith the host machine'soperating system

Synchronization Software (ActiveSync)

ImportantThe following table lists synchronization software tested by Trend Micro. Some softwarenot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested software.

• Microsoft ActiveSync™ 4.5

• Windows Mobile Device Center

The required Windows Mobile Device Center version depends on the endpoint'soperating system. For more information, visit the Microsoft website.


2-24

Webmail

ImportantThe following table lists web-based email services tested by Trend Micro. Some servicesnot in the list may also be supported. However, Trend Micro cannot be held responsiblefor any damage or loss of data that may occur through the use of any untested services.

Email Service Mode/Edition

139 Webmaill Default edition

126.comWebmail Default edition

163.com Webmail Default edition

AOL Mail Standard, Accessible, and Basic Edition

Gmail™ Standard New, Standard, and Basic HTML (HTTP andHTTPS)

HiNet Webmail™ Default edition

Outlook.com Default edition

Mail (for Windows 8) Default edition (Outlook.com, Exchange, Google, AOL,Yahoo!, and other accounts)

SINA Webmail Default edition

Sohu Webmail Default edition

Tencent QQ Webmail Default edition

Yahoo! Mail Classic and New Edition

3-1

Chapter 3

Device Control - Supported DeviceModels


• Supported Device Models on page 3-2


3-2

Supported Device Models

Important

The following table lists devices tested by Trend Micro. Some devices not in the list mayalso be supported. However, Trend Micro cannot be held responsible for any damage orloss of data that may occur through the use of any untested devices.

Device Type Device Models

Removable disk drives:Flash drives

• ADATA™ USB 3.08GB

• Buffalo™ Secure Lock

• EDGE™ DiskGo™,2GB

• Kingston™DataTraveler, 2GB

• Lenovo™ USB 2.01GB

• Memorex™ USB 2.032MB

• Micro Center™, 1GB

• MSI™, 2GB

• PNY Attaché, 1GB

• PNY Premium, 2GB

• SanDisk Cruzer™ Slice™,2GB

• SanDisk Extreme, 8GB

• Smartphone as USB device(Nokia™ N97)

• Trend Micro™ USBSecurity (Buffalo™, I-ODATA, ELECOM)

• Kingston™ DataTravelerG2, 256-bit AES, 2GB

• Imation™ IronKey™ D80,4GB

• Imation™ Secure +™, 8GB

• Apricorn™ Aegis SecureKey, 4GB

• MyGuard™ USB, 4GB

Removable disk drives:Storage cards

• Hitachi™ MMC,128MB

• SanDisk Extreme III,Compact Flash™ card,30MB/s, 4GB

• SanDisk Extreme™ III,SDHC™, 4GB

• SanDisk™ MicroSD™, 2GB

• Sony™ Memory Stick Pro-HG Duo™, 4GB

• Transcend™ MMCplus™,2GB

Device Control - Supported Device Models

3-3


Removable disk drives:Hubs

• Belkin™

CD/DVD • Pioneer™ DVR-XD09C 8X

• Samsung™ SE-S084

• Sony AD-7240S

COM and LPT ports • Desktop ports

Floppy disks • Virtual machine floppy driver

IEEE 1394 interface • IEEE 1394 interface on laptops

Imaging devices • Apple™ iPhone™ andsmartphones runningAndroid™ that areconnected to aWindows XP computer

• Canon™ CanoScan LiDE200

• IBM™ Thinkpad™ FastInfrared Port

• Teclast USB camera band

Modems • Mobile Phone (NokiaE50)

• ZTE™ EVDO modem

• Tenda™ 56K USB Modem(M5609U)

PCMCIA card • Ricoh™ R/RL/5C476 • USB 2.0 + IEEE 1394CardBus PC Card

Print screen key • Print screen key on desktops

Bluetooth • Broadcom®WIDCOMM®Bluetooth®

• IVT Bluelet™

• IVT BlueSoleil™

• Microsoft™ Windows®

• TOSHIBA Bluetooth®

• Sheng Wei USB Bluetooth®adapter

• Lenovo™ Thinkpad® X200integrated Bluetooth® 2.0EDR


3-4


Wireless NIC • Lenovo™ Thinkpad®X200 integratedwireless NIC

• TP-LINK® wirelessUSB adapter

• Apple® iPhone® 4s (3Gnetwork)

• HTC Desire S (G12)

• Motorola ME525+

NoteTrend Micro tested the wireless NIC capability of thelisted mobile devices.

Mobile devices

Supported protocols:

• MSC (StorageDevice Class)

• PTP (PictureTransfer Protocol)

• MTP (MediaTransfer Protocol)

• Apple™ iPhone™ (firstgeneration)

• Apple™ iPhone™ 4s

• Apple™ iPhone™ 5

• Apple™ iPhone™ 5s

• Apple™ iPhone™ 5c

• Apple™ iPhone™ 6

• Apple™ iPhone™ 6Plus

• Apple™ iPad mini™

• Apple™ iPod touch™

• HTC™ Desire S (G12)

• HTC™ One V

• Motorola™ ME525+

• MI™ 2S (小米手機 2S)

• Huawei™ C8813

• ASUS™ Transformer PADTF300T

• ASUS™ Padfone™

• Samsung™ Galaxy Note™2 (N7100)

• Samsung™ Galaxy Note™3

• Samsung™ Galaxy ™ S3

• Samsung™ Galaxy ™ S4

• Samsung™ Focus™Windows™ Phone 7 (SGH-I917R)

• BlackBerry™ 8700

• BlackBerry™ PlayBook™(OS)

• Nokia™ Lumia™ 920

• Nokia™ N95

• Nokia™ N97

i

DisclaimerThe information provided herein is for general information and educational purposesonly. The list is not intended to be exhaustive but merely an overview of relevant,common and useful forms or types of identification, predefined expressions oracronyms. It is not intended and should not be construed to constitute legal advice. Theinformation contained herein may not be applicable in all situations and may not reflectthe most current situation. Nothing contained herein should be relied or acted uponwithout the benefit of legal advice based upon the particular facts and circumstancespresented and nothing herein should be construed otherwise. Trend Micro reserves theright to modify the contents of this document at any time without notice.

Although Trend Micro uses reasonable efforts to include accurate and up-to-dateinformation herein, Trend Micro makes no warranties or representations of any kind asto its accuracy, currency or completeness. You agree that access to and use of andreliance upon this document and the content thereof is at your own risk. Trend Microdisclaims all warranties of any kind, express or implied. Neither Trend Micro nor anyparty involved in creating, producing or delivering this document shall be liable for anyconsequences, losses, or damages, including direct, indirect, special, consequential, lossof business profits or special damages, whatsoever arising out of access to, use of orinability to use, or in connection with the use of this document, or any errors oromissions in the content thereof. Use of this information constitutes acceptance for usein an "as is" condition.

IN-3

Index