CO PY R I GHT © 2 0 1 6 B E L LWO O D S . A L L R I G HT S R ES E RV ED.

What We Believe In Our Vision We envision a future where barriers do not exist

Our Mission Transforming lives through excellence and innovation in Independent Living

Our Values Client & family centred services

Delivering high quality programs

Building collaborations & partnerships

Performance excellence

Ensuring staff are valued, engaged & supported

Getting to Know Bellwoods Fully accredited by Accreditation Canada since 2007

Accredited with Exemplary Standing in May 2013 by Accreditation Canada for 2013-2017

We provide:- Community based, client-directed support services- Independent Living Education and Transitional Programs- Affordable, accessible housing (transitional and permanent)

We provide these through our: - Attendant Outreach Services (AOS) - Supportive Housing- Housing Hubs- MILE/Community Connect Programs

Bellwoods Milestones

1957• Kingston Road: Pioneered housing renovated for accessibility and services for six

women with cerebral palsy

• Bellwoods Organization: Began as the Adult Cerebral Palsy Institute of Metro Toronto

1967 • Bellwoods Park House: Housing construction and service start for 61 adults with physical disabilities

1983• Bellwoods Park House: Renovation to 32 apartments for independent living services

and transitional living program

• Cooperative Living Project: Shared living services and program support start-up

1985 • Attendant Outreach Services: Community-based services start-up

1989 • Mimico Apartment Project: Integrated independent living services start-up

1990 • Name change: Organization’s name was changed to Bellwoods Centres for Community Living Inc.

1996 • MILE Program: Community-based transitional program start-up

2007 • Accreditation Canada: First 3-year accreditation award

Bellwoods Milestones – continued 2008 • Bellwoods Dundas Project: New supportive housing start-up and occupancy

2009 • Community Connect Program: Supportive housing based transitional program start-up

2010 • Accreditation Canada: Renewed 3-year accreditation award

2011 • Community Cluster Program: Sudbury Street start-up

2012 • Community Cluster Program: Deauville Place start-up

2013• Community Cluster Program: Expansion of Sudbury Street

• Accreditation Canada: Awarded “Accredited with Exemplary Standing” for 2013-2017

2014• Website Accessibility: Bellwoods website update to meet Accessibility for Ontarians

with Disabilities Act (AODA) legislation, Web Content Accessibility Guidelines (WCAG) 2.0 “AA” guidelines

2016 • Strategic Plan: New Strategic Plan for 2016-19, along with brand identity (including new logo)

Our Clients

Are adults including seniors

Have mobility challenges and/or a physical disability

Are permanent residents of Ontario

Require assistance with activities of daily living

Overview of Our ClientsBased on data from a total of 310 clients served between April 1, 2014 – March 31, 2015

53%47%

Gender

Male Female

24%

17%

12%

47%

Top Three Client Disabilities

Stroke Spinal Cord Injury

Cerebral Palsy All Other Disabilities

47%

29%

24%

Age

16-54 55-64 65+

Spectrum of Opportunities Offered at Bellwoods

Supportive Housing

Dundas Project (31)

Park House Project (16)

Mimico Apartment Project (13)

Community Connect

Program (19)

Community Services

Housing Hubs (Deauville Place &

Sudbury Street) (19)

MILE Program (Transitional &

Educational Program)

Attendant Outreach Services (75+)

Housing Projects: Transitional and Permanent Accommodation

63 accessible, affordable units owned by Bellwoods. These units are rent-geared-to-income

Bellwoods holds arrangements with 3 other housing providers in the Toronto Central Local Health Integration Network (TC LHIN). These 32 units have varying levels of subsidy 13 units in a cooperative apartment

building

19 integrated units in 2 apartment buildings

Housing Projects – continued

32 fully accessible one-bedroom and

bachelor apartments. 19

units are dedicated to our Community Connect Program

Park House

31 fully accessible one-bedroom

apartments for 31 clients

Dundas

13 accessible apartments

integrated into the Mimico

Cooperative Apartment Project

Mimico Sudbury Deauville

9 accessible apartments

integrated into the Sudbury Street Housing Hub

10 accessible apartments

integrated into the Deauville Place

Housing Hub

Scope of Services (Personal Support) Lifts/Transfers and positioning

Bowel and bladder

Dressing and undressing

Skin care

Respiration (Ventilator bi-pap; cpap)

Personal grooming and general hygiene

Laundry

Eating

Light meal and drink preparation (including G-tube feeding)

Services Are Provided In

Attendant Outreach Services (AOS)

• Provides pre-booked support services for 75+ people in the community

• Services are provided: - in client’s home- place of employment - place where clients pursue a degree/diploma/certificate

• Service available 6 am to 12 midnight daily

Supportive Housing & Housing Hubs

• Pre-booked and ad hoc support services for clients in 90+ accessible apartments

• Services are provided in client’s home in dedicated and integrated apartment sites

• 24-7 access to support services

Spectrum of Attendant Outreach Services to Support Individuals…

At homePersonal support services, including, but not limited

to activities such as assistance with personal hygiene, dressing, meal

preparation, eating, rising/retiring, etc.

In the competitive workplace or to prepare

for workWorkplace assistance is

available through service providers who are funded by the LHIN, or on a fee-for-service basis through

individual employers.

In pursuing formal education

To qualify, the applicant must be working towards

obtaining a degree/diploma/certificate

AOS - continuedAOS provides pre-booked personal support services for people with physical disabilities living in the community. These services can be provided in the client’s home, place of competitive employment, and/or place where clients are pursuing a degree/diploma/certificate. Services are available throughout the Toronto area, between the hours of 6:00 a.m. and 12:00 midnight, on a pre-scheduled visitation basis.

Assistance in Pursuing Competitive Employment

Workplace support can be provided in the home or at work through assistance with:

• Personal hygiene

• Dressing

• Lunch preparation

• Packing up items required for work day

• Washroom assistance

• Setting-up the computer

• Meal assistance

• Organizing the daily work space

Assistance in Pursuing Formal EducationAssistance to pursue a degree/certificate/diploma

can take place at home or education facilities, including:

• Personal hygiene

• Dressing

• Lunch preparation

• Packing up items required for school

• Washroom assistance

• Escorting from classroom to classroom

• Meal assistance

• Setting-up in the classroom

Client Perspectives“Outreach workplace accommodation for me, means maintaining dignity in the workplace environment. Not having to ask any coworker or colleague for assistance when using the washroom or getting my lunch, is independence. My focus is where it should be, on my work. This would not be possible without the support of Bellwoods. “ Susan Cavanagh, AOS Client

“Bellwoods Centres has played an instrumental role in allowing me to unlock my full potential. With Bellwoodssupport I am able to pursue my PhD, sit on the Board of Directors for one of the largest children’s treatment centres in Ontario, and to live a happy and fulfilled life. “ Robert McKay, Former Dundas Project Client

Transitional and Educational ProgramsIndependent Living Programs maximize independence and quality of life and cover areas related to an individual’s well-being, such as home safety, communication skills, mobility and seating, and health and wellness. Program co-ordination support is provided by working with clients to support life-skills related to goals and to co-ordinate access to relevant resources in the system.

MILE Community Connect Workshops

Transitional Programs

MILE (Mobile Independent Living

Education)

• Home and community skill development in client homes or in community

• The focus of the program is personal safety and the prevention of hospitalization

Community Connect Program

• At Bellwoods Park House

• To assist hospital patients or those living in Long Term Care Homes (LTCHs) to transition to the community in a safe environment (time-limited)

Housing Hubs

• At Sudbury Street and Deauville Place

• To assist individuals in the community, hospital patients, or those living in (LTCHs) to live in a safe environment within the community (permanent)

What is Bellwoods’ MILE Program?Facilitators and Independent Living Educators (ILEs) assist clients to achieve optimal safety and independence in their home through skill development and community linkage. Assessment and skill development is provided with focus on the following areas:

Home safety Accessibility Community orientation Mobility and seating Self-care skills Household management skills

Communication skills Health and wellness Housing, funding and linkage to community

resources Transition from hospital or Long Term Care Home

(LTCH) to a community destination

MILE services are based on identified objectives and are time limited.

Who can access Bellwoods’ MILE Program?Our Community Cluster Programs include access to the MILE Program which focuses on home and community skill development to maximize safety and independent living in the community through the provision of education and support for client-established objectives.

MILE can be accessed by our:

Permanent supportive housing clients

Attendant Outreach clients

Individuals in the community

Core Benefits of…

Transitional and Educational

Programs

Opportunity for experiential

learning and living

Liaison and linkage with community

resources

Community Connect Program

Opportunity to work on discharge plans

Potential community follow-up through the MILE Program

Our Staff

Program Facilitators with

Occupational Therapist

designation

Independent Living Educators

Certified Personal Support

Workers (PSWs)

Administrative Support

Our Board of Directors: Governance RoleDevelop vision and strategy

Approve budgets

Oversee corporate risk

Ensure resources are available

Focus on results/performance

Oversee Board membership

Set policies and standards

Select and evaluate CEO

Our Management Team

Karen WooDirector, Communications & Strategic Development

David GibsonDirector, Human Resources & Organizational Development

Harriet JamiesonDirector, Client Programs

Abdul MachherChief Financial &

Information Officer

Sharri-Anne Edmunds Director, Assisted Living

Susan AndrewSenior Director, Client

Services

Lori HollowayChief Executive Officer

Bellwoods’ Financial Scenario 2014-15

We are one of the largest attendant service providers in Toronto

$11.2 Million Assets

$1.5 Million Net Assets

$9.3 Million service and housing budget

310 individual clients served

105 new clients served

100 clients assisted to transition from waitlist to community

Bellwoods’ Key PartnershipsServices

Toronto Central Local Health Integration Network (TC LHIN)

Toronto Central Community Care Access Centre (TC CCAC)

Hospitals – acute, rehabilitation, complex continuing care

Community Support Services

Other partners supporting shared clients and initiatives

Housing

City of Toronto

Government of Ontario

Canada Mortgage and Housing Corporation (CMHC)

First National Financial LP

St. Clare’s Multifaith Housing Society

Mahogany Management

Bellwoods’ Key Partnership - continuedFunding for Bellwoods has been provided by the:

Toronto Central Local Health Integration Network (LHIN)

Government of Ontario

City of Toronto

Canada Mortgage and Housing Corporation (CMHC)

First National Financial LP

Formal Partnership Examples –Bellwoods: Housing Hubs

5 Deauville Lane and 180 Sudbury

• A partnership that brings together housing and services, which includes Bellwoods, Mahogany Management, St. Clare’s Multifaith Housing and TC CCAC

• 14 accessible housing units

• Housing and service support for ALC

• Services include: personal support and Independent Living education

• Referral arrangement between housing providers, TC CCAC, and Bellwoods

180 Sudbury

• A partnership that brings together housing and services, including Bellwoods and St. Clare’s Multifaith Housing

• 5 affordable and accessible housing units

• Housing and service provided to community service clients

• Services include: personal support and access to Independent Living education

• Referrals from CILT (PIC)

Informal Partnership Examples – Bellwoods: Women’s Residence, Community ConnectMany informal partnership arrangements amongst community partners such as TC CCAC, other CSS agencies, and hospitals such as Baycrest, Bridgepoint Sinai Health System, Providence Healthcare, St. Joseph’s Health Centre Toronto, Sunnybrook Health Sciences Centre, University Health Network, West Park Healthcare Centre

Women’s Residence

• City of Toronto funded long term shelter

• Bellwoods provides support to a specific population with physical support needs and housing needs, housing supports and Independent Living education and may or may not provide personal care supports to these individuals after transition

Bellwoods Community Connect Program

• Provides accessible and affordable housing

• Transition supports for ALC patients or persons living in LTCH

• Services include personal support services and Independent Living education

• Many referral hospitals and LTCHs into this program

Pathway to a Bright FutureAccreditation Canada Award 2007, 2010, 2013-2017

Ontario Healthcare Reporting Standards (OHRS) for Community Support Services compliant

Launch InstrumentsAction Plans

On-Site Survey

Award

How to Contact UsFor more information on our services and housing or how to apply, please visit our website: www.bellwoodscentres.org

You can also contact us at: admin@bellwoodscentres.org

Head Office,

Outreach Services

and Housing Hubs

789 Don Mills Road,

Suite 701

Toronto, ON.

M3C 1T5

T: (416) 696-9663

F: (416) 696-9481

Bellwoods Dundas

Project and

MILE Program

1082 Dundas Street

West

Toronto, ON.

M6J 1X1

T: (416) 534-1354

F: (416) 534-6578

Bellwoods Park

House, Community

Connect Program

and MILE Program

300 Shaw Street

Toronto, ON.

M6J 2X2

T: (416) 530-1448

F: (416) 536-8189

Bellwoods Mimico

Apartment Project

1 Summerhill Road,

Suite 307

Etobicoke, ON.

M8V 1R9

T: (416) 251-4939

F: (416) 251-7253

Collaboration and Team Work Can Go a Long Way to Make Independence a Reality