Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

STAFFING AND LABOR

MANAGEMENT

Chapter Six

Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

CHAPTER OVERVIEW

• Introduction• Ensuring that You Get

Great Staff• Welcome to Atwood’s

Bakery• Being Honest with Your

Staff

Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

INTRODUCTION• Employee Handbook Chapters 6 and 7• Owners rights over store rules• Communication of the rules

Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

ENSURING THAT YOU GET GREAT STAFF

• They are interviewing you as hard as your are interviewing them

• Identifying staff needs• Testing and pre-employment services

Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

WELCOME TO ATWOOD’S BAKERY

• Welcome To Atwood’s Bakery!– 1.2 Atwood’s Benefits– 1.3 Show Me the Money– 1.4 Dress Code– 1.5 Proper Attire– 1.6 Open-Door Policy– 1.7 Breaks…Balancing Life and Work– 1.8 Safe and Secure– 1.9 Staying Safe– 1.10 Working It Out– 1.11 Improving Your Performance– 1.12 Our Code of Ethics– 1.13 Unacceptable Behavior– 1.14 Obeying the Law– 1.15 Equal Opportunity Employer– 1.16 Workplace Standards– 1.17 Substance Abuse Policy– 1.18 Showing Up– 1.19 Not Showing Up– 1.20 Employee Rules of Conduct

•  

Copyright ©2014 John Wiley & Sons, Inc. All rights reserved.

BEING HONEST WITH YOUR STAFF

• Open-book management• Praise in public, but not really chew out in private•New staff members set the tone you want on Day 1