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Copyright © 2014 by The University of Kansas
Seeking a Negotiator,
Mediator, or Fact-Finder
Copyright © 2014 by The University of Kansas
Introduction
• Before you Start• Negotiating• Establishing equality to other party• Alternative Dispute Resolution• Getting to Yes
• Principled Negotiations• People• Interests• Options• Criteria
Copyright © 2014 by The University of Kansas
What is a Negotiator?
• A negotiator represents one party to a negotiation.• Most negotiations in a community are on a smaller
scale (e.g. neighborhood disputes)
Copyright © 2014 by The University of Kansas
When is a negotiator needed?
• Interactions between and among organizations, businesses, institutions.
• Legal issues• Settlement of potential lawsuits, insurance claims, etc.
• Labor/management negotiations• Involve formal contract issues• Resole grievances or other workplace disputes.
Copyright © 2014 by The University of Kansas
When is a negotiator needed? (cont.)
• Divorce and child custody• Estate settlements• Landlord/tenant disputes• Very large private purchases• Any negotiation to resolve a conflict or gain
agreement.
Copyright © 2014 by The University of Kansas
What is a mediator?
• An impartial facilitator with no link to either party in a negotiation.
• He has no interest in the substance of an agreement itself.
Copyright © 2014 by The University of Kansas
Some things mediators ensure:
• Each party understands the positions and needs of the other.
• Each party operates in good faith.• The parties come up with their own solutions
Copyright © 2014 by The University of Kansas
What is a fact-finder?
• A fact-finder is impartial. • Fact finding is:• a process by which both parties present arguments
and evidence• to a neutral person• who then issues a nonbonding report on the
findings • usually recommending a basis for settlement.
Copyright © 2014 by The University of Kansas
What do fact-finders do?
• Come to some determination in a negotiation.• Used in internal investigation of irregularity or
illegality• Determine which party to a dispute is
representing the facts accurately.
Copyright © 2014 by The University of Kansas
Why would you seek a negotiator, mediator, or
fact finder?
Copyright © 2014 by The University of Kansas
Negotiator
• You don't think you have the skills to negotiate for yourself.
• You need a negotiator to protect your interests.• The other side has one• You've already tried to negotiate the issue
yourself and found it too difficult.
Copyright © 2014 by The University of Kansas
Mediators• You want to devise your own agreement, but you
don't trust the other party.• To avoid an adversary negotiation.• The other party can't negotiate fairly face to face.• Negotiations are stalled• The other party has requested a mediation.
Copyright © 2014 by The University of Kansas
Fact Finders
• You and the other party disagree on the facts.
Copyright © 2014 by The University of Kansas
How do you seek a negotiator, mediator, or
fact-finder?• Let your fingers do the walking.• Check the yellow pages• Look on the internet.
• Consult the Federal mediation and Conciliation Service.
• Check with your state alternative dispute resolution agency.
Copyright © 2014 by The University of Kansas
How do you seek a negotiator, mediator, or
fact-finder? (cont.)
• Ask the court system for a referral• Look for local community mediation programs.• Check Nearby Universities.• Ask your local bar association.
Copyright © 2014 by The University of Kansas
Convincing the other party to seek negotiation, mediation,
or fact-finding.• Start with the concept of ADR.• A matter of mutual benefit• A convincing cost-benefit argument
• Demonstrate good faith by involving the other party equally
Copyright © 2014 by The University of Kansas
Convincing the other party to seek negotiation, mediation,
or fact-finding.• Agree upon the following.• The particular mediator• The place• The time• Who'll be present• Who actually has the authority to approve an
agreement• How long you'll continue the attempt before going to
the next step.