Copyright ©2012 Delmar, Cengage Learning. All rights reserved. Chapter 11 Operating Computers and Office Equipment

Copyright ©2012 Delmar, Cengage Learning. All rights reserved.

Chapter 11

Operating Computers and Office Equipment


The Computer

• Hardware– The physical components of a computer– Examples: hard drive, CPU, monitor

• Software– The programs containing instructions to the

computer to perform tasks– Examples: Word processing, spreadsheets, “Apps”


Ergonomics and Computer Use

• Proper ergonomics promotes wellness and minimizes musculoskeletal problems

• Evaluate your workstation for proper ergonomics


Applications Software

• Practice management software– Manages the operations of a medical office– Demographics, scheduling, insurance and claims

processing, billing and collections

• Electronic health records software– Allows providers to document all care received by the

patient– Often integrates with a practice management system,

allowing a paperless office


Applications Software

• Encoder software– Available for CPT, HCPCS, ICD, and Medicare

coding guidelines– Improves coding accuracy and reimbursement to

provider’s office


The Internet

• Interconnected networks that access information all over the world

• Makes it possible to enter, obtain, and exchange information electronically

• Evaluate all websites for information integrity


Computer Security

• Physical security– Privacy shields, screen savers– Placement of monitors

• Security from loss, disaster, virus, humans– Passwords– Backup data regularly– Use encryption, firewalls, and antivirus software


Office EquipmentCopy machines Fax machines


Office Equipment

• Dictation-transcription machine

• Printers• Smart phones and

pagers

Documents

Copyright ©2012 Delmar, Cengage Learning. All rights reserved. Chapter 11 Operating Computers and Office Equipment