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Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January 19, 2010

Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Page 1: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Copyright © 2010 Rolta International, Inc., All Rights Reserved

Accelerate your BI Solutions with Oracle's BI Applications

NorCal OAUG Training Day

January 19, 2010

Page 2: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 2

Agenda

Introductions– Matthew Vranicar, Vice-President BI/DW, Rolta TUSC

Delivering Successful BI Solutions The Oracle BI Framework & Tools Accelerate Your BI Solution Delivery Customize the BI Applications

– Why & How

Summary

Page 3: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Rolta – a Global Workforce

Rolta Canada Ltd.Toronto

Rolta International Inc. Atlanta

Rolta Benelux The

Netherlands

Rolta India Ltd(Parent Company)

Mumbai

Rolta Saudi Arabia Ltd Riyadh

Rolta ME FTZE Dubai

Rolta UK Ltd.United Kingdom

Rolta Deutschland GmbH Germany

Rolta Asia Pacific

Sydney

Worldwide Presence:

USACanadaUKGermanyNetherlandsSaudi ArabiaMiddle EastAustralia

Worldwide Headquarters: Mumbai

82 offices across India

Development and Delivery Centers:

MumbaiRiyadhAtlantaDenver

Rolta Regional, Branch and Support Offices

Rolta US powered by TUSC and Piocon

Page 4: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Rolta Facts

25 years of experience as a Global Company

Forbes list of “Best Under A Billion” companies, 3 consecutive years; ranked among the 100 most valuable companies in India

Annual Revenue of $350M run rate

26% annual growth rate Large reseller and service provider for Oracle in North

America and Intergraph in India 5000 Employees total with 600 in North America Highly selective world-class new hire training institute

“Rolta Academy” which supports the training of all new employees

Page 5: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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The Evolution of Rolta

1984++: Rolta founded as India-based Engineering firm• Early Joint Ventures and Partnerships fuel growth• Adds OnPoint Geospatial Information System with Orion acquisition• Adds large world-class off-shore capabilities and training center

Jan 2008: Acquired TUSC, “The Oracle Experts”– Provides Oracle System Integrator and VAR practices focused on:• Database Services Remote DBA / Managed Services• Fusion Middleware Oracle E-Business Suite

July 2008: Acquired WhittmanHart Consulting – Adds Hyperion EPM and Essbase– Plus Hosting, Performance Engineering/Testing and initial BI

Jan 2009: Acquired Piocon Technologies – Reinforces Oracle foundation– Award-winning Data Warehousing & Business Intelligence practice

Page 6: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Rolta TUSC Services and Solutions

Describe your core competencies, i.e. VAR, Implementation, Reseller

Planning, Implementation, and Support ServicesPro

ject

M

an

ag

em

en

t

Software Sales

Training & Mentoring

Managed Services - Remote DBA & Hosting

BusinessIntelligence

Data Warehousing

Data Modeling

Executive Portals and

Dashboards

BI Applications

Data Mining

Database Services

Operational Support

Infrastructure Planning

Health Check

Upgrade Services

Custom Developme

nt

Fusion Middleware

Application Integration

Systems Migrations

Security & Architectur

e

Identity & Access Mgmt

Enterprise Sys Management

Security Info Management

Business Service

Optimization

Workshops - Assessments

Global Sourcing

Enterprise Performanc

e Mgmt

Financial Planning,

Budgeting, Consolidation, and Reporting

Performance Scorecards

Oracle Application

s

Full lifecycle project

management

Implementation and

support services

Page 7: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 7

Recognitions and Award-winning Solutions Oracle Pillar Partner in 3 areas in both NC & SE

(NC: BI & Platform/Grid; SE: IdM & Platform/Grid) Oracle Certified Advantage Partner in 5 areas

(DB, EBS, BI, Fusion, SOA) 2 Oracle Titan Awards in both 2008 and 2007

(TUSC and Piocon including Business Intelligence Award) Hyperion America’s Integrator of the Year – 2005

(WhittmanHart Consulting) Oracle Partner Solution of the Year – 2004, 2002 Ernst & Young Entrepreneur of the Year – 2001

"E-developer" Arthur Andersen-Chicago Best Practices – 1998

"Unleashing the Power of Technology“ Five Oracle ACEs (4 Directors)

– Database App Development– Middleware & SOA (2)– Database Management & Performance

Page 8: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Rolta TUSC BI Service Offerings

OFFERING If you need help with…• BI Strategy & Roadmap Alignment with your enterprise goals• BI Discovery Project Level scoping and definition• BI Foundation Project Install, configure, optimize BI

environment• BI Project Custom BI & DW solutions• BI Applications Oracle BI Applications implementations• Data Warehousing Star schema, ETL development,

optimization• BI Rationalization Consolidating BI tools and platforms• BI POC Quick wins using OBIEE SE1 or even EE+• BI Competency Center (BICC) Establishing your Center of Excellence• BI Training OWB, BI Publisher, OBIEE• BI Leadership & Assistance Mentoring and staff augmentation

Page 9: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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WHAT DOES IT TAKE TO DELIVER SUCCESSFUL BI SOLUTIONS?

Question:

Page 10: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 10

BI Process Framework

BusinessStrategy

(Plans, Practices,

andBudgets)

CurrentTechnology

Strategy

“As Is”Technology

Environment

“As Is”Application

Environment

BI Industry Trends & Best Practices

BI “N State”Vision and

ArchitectureDeliverable

BI Strategy / Roadmap

Deliverable

Foundation Projects

BI Application Projects

“Quick Win” Opportunities

Financial Review

Risk Review

Business Impact Review

Program Management

Business Insight / Feedback

Strategy

Roadmap DeliverResults

Consume/Feedback

ROLTA

Page 11: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Rolta TUSC BI Approach – Timeline

• BI Roadmap – align solution with strategy• Foundation – establish BI environment• BICC – governance, Center of Excellence, training• BI Project I – Quick-win to deliver ROI and gain user adoption• Support – post-production support• BI Projects II & III – subsequent efforts

– Led by Piocon until Client team ready to lead– Governed by BICC

BI Roadmap

BICC

Foundation Projects

BI Project I BI Project II BI Project II

BICC

Strategy and Assessment Implementation

Support

Follow-on BI ProjectsLed by Piocon until Client Team

ready to Lead

Page 12: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 12

Data Warehousing & Business Intelligence

Data Warehouse / MartsLegacy

Operational

ERP

External

Integrate

End-to-End Business Intelligence System

The Typical Life-Cycle

Build/CleanseStore, Secure

& ManageAccess

& AnalyzeDistribute& Share

Operational

Insight

Foresight

Single Version of Truth

Page 13: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 13

CAN YOU DESCRIBE THE ORACLE BI FRAMEWORK & TOOLS?

Question:

Page 14: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 14

Oracle BI Framework & Tools

SearchAd-hoc Analysis

Interactive Dashboards

ProactiveDetectionand Alerts

MS Office& OutlookIntegration

Reporting & Publishing

Disconnected& MobileAnalytics

OLTP & ODSSystems

Data WarehouseData Mart

SAP, Oracle EBSPeopleSoft, Siebel,Custom Apps

FilesExcelXML

BusinessProcess

Multidimensional Calculation and Integration Engine

Integrated Security, User Management, Personalization

Intelligent Request Generation and Optimized Data Access Services

Essbase

Common Enterprise Information Model

Page 15: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 15

HOW CAN YOU ACCELERATE YOUR BI SOLUTION DELIVERY?

Question:

Page 16: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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What are the Oracle BI Applications

Oracle’s packaged BI Applications provide:– Pre-built BI solutions, built using typical BI/DW approach– Leverage core BI technologies – OBIEE, ETL– Pervasive, role-based dashboards– Drive decisions based on facts– Aligned with business processes– Based on industry best practices– Integrate data sources and applications– Lower time to market and TCO of BI – increase ROI– Extensible to meet specific business and analytical needs– Fantastic accelerators for BI and DW solutions

Page 17: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 17

Oracle BI Applications & the OBIEE Framework

SearchAd-hoc Analysis

Interactive Dashboards

ProactiveDetectionand Alerts

MS Office& OutlookIntegration

Reporting & Publishing

Disconnected& MobileAnalytics

Oracle BI Applications

Project AccountingSales Service Marketing

Procurement & Spend

FinancialHuman

ResourcesSupply Chain &

Order Management

Contact Center

Oracle BI Server

Data MartERP Solutions, e.g.Oracle E-Business Suite

ETL

Page 18: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Oracle BI Applications – 4 PartsPre-mapped metadata, including embedded best practice calculations and metrics for Financial, Executives and other Business Users.

Presentation Layer

Logical Business Model

Physical Sources

3

A “best practice” library of over 350 pre-built metrics, Intelligent Dashboards, Reports and alerts for CFO, Finance Controller, Financial Analyst, AR/AP Managers and Executives

4

Pre-built warehouse with 15 star-schemas designed for Financial Analytics

1

2 Pre-built ETL to extract data from over 3,000 operational tables and load it into the DW, sourced from Oracle, PSFT, JDE or SAP ERP systems.

Page 19: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 19

Data Warehousing & Business Intelligence

Data Warehouse / MartsLegacy

Operational

ERP

External

Integrate

End-to-End Business Intelligence System

The Typical Life-Cycle

Build/CleanseStore, Secure

& ManageAccess

& AnalyzeDistribute& Share

Operational

Insight

Foresight

Single Version of Truth

2 Design & Build ETL

Accelerated by BI Applications

Page 20: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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BI Applications Demo

Business Objectives /

Issues

GainInsights

Take Action

Target collection efforts to reduce overdue balances

Drill toOverdue Invoice Detail

Who are the Customers?

How long is the underlying Overdue

Balance pending?

Is Overdue Balancestrending up?

Is DSO on target?

Maximize Cash Flow

Drill to D

etail

Page 21: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 21

WHY WOULD I NEED TO CUSTOMIZE THE BI APPLICATIONS?

Question:

Page 22: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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DASHBOARDS& REPORTS

• Prebuilt best practice library• “One size does NOT fit all”

SUBJECT AREAS

• Many metrics and dimensional attributes not surfaced by prebuilt dashboards and reports• Possibilities are endless• Incremental work to build exponential content from this foundation

More than just dashboards and reportsValue of BI Apps lies under the surface

Page 23: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Some Reasons to Customize BI Applications

Modify out-of-the-box analytics to meet your business analysis needs– Adding new facts, dimensions, hierachies– Re-format analytic reports to meet user demands– Add additional comparisons

Ensure the quality and completeness of your analysis– Include flex-fields in your analysis– Ensuring all necessary EBS data is included– Confirm the mappings of segments, flex-fields, etc.

Add additional data to your analysis– Include other (non-EBS) data sources to extend analysis– Or, even feed ERP data from unsupported data sources

Page 24: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 24

HOW DO I CUSTOMIZE THE BI APPLICATIONS?

Question:

Page 25: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 25

Typical Effort & Customization balance

Extension of DW Schema for extension columns, additional tables, aggregates, indices, etc.

Extension of ETL for extension columns, descriptive flexfields, additional tables, etc.

Additional derived metrics, custom drill paths, exposing extensions in physical, logical and presentation layer, etc.

Additional dashboards and reports, guided and conditional navigations, iBots, etc.

Level ofEffort

Degree of Customization

Easy

Moderate

Intermediate

Involved

Dashboards & Reports

OBIEE Metadata

DW Schema

ETL

Page 26: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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Customizing Dashboards & Reports Web-based Dashboard

Editor Answers for reports

and analytics Chart & graph

formatting Tabular reporting BI Publisher available

too Modifications typically

made to support your business processes and analytical needs

Page 27: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 27

Customizing OBIEE Metadata Client based OBIEE

Administrative tool Pre-built aggregates,

functions, etc. Dimensions, measures,

facts presented in DW format

Common metadata additions include aggregates and functions

Once added, metadata must be exposed in dashboards/reports

Page 28: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 28

Customizing the DW Schema Star schema format, for DW-

type performance Subject matter focused stars,

in data mart fashion Thousands of tables and 10’s

of thousands of columns Already houses much of your

ERP data, some not even exposed in pre-built reports

DW customizations require both metadata and dashboard/report modifications to use data

Page 29: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 29

Customizing ETL Code ETL architecture facilities ease of

modification– Source Dependent layer has knowledge of

ERP data source– Staging Tables provide standard format– Source Independent has none– Universal Adapter allows you to create ETL

from any data source

ETL tool used to modify mappings – Informatica or Oracle Data Integrator (limited)

ETL additions must be exposed in the DAC (Data Warehouse Administration Console)

ETL additions/changes may require DW, Metadata and report mods

Page 30: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

Rolta TUSC page 30

Summary

Delivering Successful BI solutions requires– BI & DW expertise, experience and a proven approach– A solid, reliable and flexible BI/DW framework

Oracle BI Applications are– Built on Oracle’s core BI platform, OBIEE Plus– Based on industry accepted best practices for BI & DW– Equipped with a complete set of data models, ETL

solutions, OBIEE metadata, dashboards and reports– Extensible – at any level – to meet all of your needs– A great accelerator for your BI solutions

Page 31: Copyright © 2010 Rolta International, Inc., All Rights Reserved Accelerate your BI Solutions with Oracle's BI Applications NorCal OAUG Training Day January

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For help Accelerating your BI success…

Contact:Matthew VranicarVice-PresidentBusiness Intelligence and Data WarehousingRolta [email protected] Office630.965.1860 Cell