Copyright 2009, Women’s Leadership Coaching Inc. 1 Create an impact by understanding the mechanisms of power and influence Jo Miller, CEO, Women’s Leadership

Copyright 2009, Women’s Leadership Coaching Inc.

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Create an impactby understanding the mechanisms of power and influence

Jo Miller, CEO, Women’s Leadership Coaching Inc


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Jo Miller, CEOWomen’s Leadership Coaching Inc

10+ years providing leadership coaching and seminars Coached hundreds of women worldwide Leadership seminars for corporate women’s networks, universities, national conferences, and the RA Silicon Valley’s “Women of Influence”, 2008.


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THE EMERGING LEADER’S QUANDARY:

You can’t get a more senior-level job without leadership experience…

But you can’t get the experience without the job.


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“In my organization, influencing skills are the single most important success

factor after knowing your job.”

- JoAnna Sohovich, GM, Field Devices, Honeywell


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Are influence and power good, or bad?


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Try to Influence a Situation

Become a Person of Influence


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The fundamental truth about influencing…


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DOG PSYCHOLOGY CENTER


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The fundamental truth about influencing:

Our behavior teachespeople how to treat us.


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“You can influence others in every conversation you have.

In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.”

- Laurie Oare, Division President, U.S. Foodservice


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6 Sources of Influence

6. Positional


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Positional Influence:

The influence inherent in your job title and role.


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Ways to build positional influence

You have an important job – people need to know!Seize all opportunities to educate others about your role, and how you can helpCreate your 30-second commercial.


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30-second commercial

1.Name

2.Job title

3. I am responsible for… a, b, c

4.Come directly to me when you need… x, y, z


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“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to

say “do it” and people get it done.

I hate to bust your bubble.”

-Dr Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott


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6. Positional5. Expertise


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Expertise Influence

The influence that comes from your background, qualifications, experience and expertise.


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Ways to build expertise influence

Don’t wait for an invitation to speak up on your topics of expertiseMake your accomplishments knownPresent in meetingsWrite articles or papers or a blogSpeak on panels, and at conferencesUse ‘soundbytes’


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“After I graduated from MIT…”


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“There is nothing untoward about being honest about what you do well.

Your organization cannot fully appreciate how to leverage you as a resource if they do not have

visibility into what your unique talents are. So, don't deny that of them.

Get out there. Make sure that people see you. Make certain that they know what you do well. And while you're doing that, make sure that you're lifting some

other people up as you climb.”

- Claire Babineaux-Fontenot, J.D., L.L.M., Senior Vice President & Chief Tax Officer, Wal-Mart


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6. Positional5. Expertise 4. Resources


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Resources Influence:

Having access to the resources you need, to do your job well.


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Ways to increase resources influence:

Become a strong negotiatorLearn ‘matrixed management’Cross train others in areas of your rolePrioritize your workload, communicate

bandwidth constraintsGain visibility for the importance of your work

and the effort it takesSuggest special projects as developmental

opportunities for others.


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6. Positional5. Expertise 4. Resources


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6. Positional 3. Informational5. Expertise 4. Resources


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Informational Influence:

Being an informational powerhouse who keeps a ‘finger on the pulse’ of organizational, personnel and community issues.


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Being an informational influencer:

Strive to keep a ‘finger on the pulse’Stay current on personnel and organizational issuesKnow who other “informational powerhouses” areFilter out useful information from gossip or noiseSeek out information about changes before they

occur, e.g. new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, long-range plans.


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6. Positional 3. Informational5. Expertise 4. Resources


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6. Positional3. Informational5. Expertise 2. Direct4. Resources


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Direct Influence:

Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization.

(The 1% rule)


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Effective use of direct influence:

Be firm, fair and professionalBe direct and concise while delivering

tough newsExplain what was unacceptable and whyFocus on a positive vision for the future.


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6. Positional3. Informational5. Expertise 2. Direct4. Resources


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6. Positional3. Informational5. Expertise 2. Direct4. Resources 1. Relationships


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Relationships Influence

Knowing who the key people are in your organization, profession, and community, and building an influential network.


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The most important asset you will build in your career:

Your Network

AKA Your “sphere of influence”


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6. Positional3. Informational5. Expertise 2. Direct4. Resources 1. Relationships


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DISCUSSION

Which sources of influence are most important, in your organization?


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SELF-EVALUATION

1.Which sources of influence are you strong in?

2.Which do you intend to strengthen?


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This presentation will be available Monday at:

www.womensleadershipcoaching.com/

ra.htm


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Q&A


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www.WomensLeadershipCoaching.com

We help women create a roadmap into positions of leadership and influence.

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Copyright 2009, Women’s Leadership Coaching Inc. 1 Create an impact by understanding the mechanisms of power and influence Jo Miller, CEO, Women’s Leadership