Copyright 2008, Joel A. Barker All Rights Reserved ACCCA: Innovation, Implications & Insights Leadership Lessons for the 21 st Century By Joel A. Barker,

Copyright 2008, Joel A. Barker All Rights Copyright 2008, Joel A. Barker All Rights ReservedReserved

ACCCA:ACCCA:Innovation, Innovation,

Implications & Implications & InsightsInsights

Leadership Lessons Leadership Lessons for the 21for the 21stst Century Century

By Joel A. Barker, FuturistBy Joel A. Barker, Futurist

Copyright 2008, Joel A. Barker All Rights Reserved

Focus for the SessionFocus for the Session

►New source of innovationNew source of innovation

►New ways of understanding long term New ways of understanding long term implicationsimplications

► Insights into productive leadershipInsights into productive leadership


InnovationInnovation


The importance of InnovationThe importance of Innovation

““For centuries people assumed economic For centuries people assumed economic growth resulted from the interplay growth resulted from the interplay between capital and labor. Today we know between capital and labor. Today we know that these elements are outweighed by a that these elements are outweighed by a single critical factor: innovation.single critical factor: innovation.

““Innovation is the source of US economic Innovation is the source of US economic leadership and the foundation for our leadership and the foundation for our competitiveness in the global economy.”competitiveness in the global economy.”


Innovation & the MarketplaceInnovation & the Marketplace

► Importance of innovation in world Importance of innovation in world economyeconomy New jobsNew jobs New wealthNew wealth ProgressProgress The great levelerThe great leveler Larger marketplaceLarger marketplace


The EconomistThe Economist

►““Innovation is now recognized as the Innovation is now recognized as the single most important ingredient in single most important ingredient in any modern economy”any modern economy”


Definitions of InnovationDefinitions of Innovation►““New products, business processes, New products, business processes,

and organic changes that create and organic changes that create wealth or social welfare.” OECDwealth or social welfare.” OECD

►““Fresh thinking that creates value.” Fresh thinking that creates value.” Richard Lyons, Goldman Sachs Richard Lyons, Goldman Sachs

►A new idea successfully implemented A new idea successfully implemented in the marketplace.in the marketplace.


Where to Look for Where to Look for InnovationsInnovations

►2121stst Century will be different than 20 Century will be different than 20thth CenturyCentury

►Mark of the 20Mark of the 20thth century: single, century: single, separate innovations separate innovations

►New territory for discovery:New territory for discovery:

Terra innovata incognitaTerra innovata incognita


Puzzle #1Puzzle #1

►Six Axis, 1000kg Six Axis, 1000kg manufacturing robot manufacturing robot built by Kukabuilt by Kuka

►New applications?New applications?

Copyright Kuka Robotics Group


Robocoaster!Robocoaster!

Copyright Kuka Robotics Group


Puzzle #2Puzzle #2

►Gift wrapping paper Gift wrapping paper + Paper bag+ Paper bag= ?= ?


Puzzle #2Puzzle #2

►Gift Gift Bags!Bags!

The Lacey Paper Company


Innovation at the VergeInnovation at the Verge

►Both are the results of Both are the results of “Innovation at the Verge”“Innovation at the Verge”

►Both created new categories Both created new categories

►Both are exemplars of 21Both are exemplars of 21stst century century innovationinnovation


The “Verge”The “Verge”

►Where something and Where something and something different meet.something different meet.


SymbiosisSymbiosis

►The living together of unlike organismsThe living together of unlike organismsLyn Margolis: Lyn Margolis: The Symbiotic PlanetThe Symbiotic Planet

►Three different relationships:Three different relationships: ParasitismParasitism CommensalismCommensalism MutualismMutualism


Definition of MutualismDefinition of Mutualism

►Mutualism: a partnership Mutualism: a partnership based on based on differencesdifferences that creates the capacity that creates the capacity to solve new problemsto solve new problems

►Triple winTriple win


Complexity & MutualismComplexity & Mutualism

►Can’t have one without…Can’t have one without…

►Mother Nature creates millions of Mother Nature creates millions of mutualisms because it is the fastest mutualisms because it is the fastest way to solve complex problemsway to solve complex problems

►The mutualistic partnership is a The mutualistic partnership is a vergeverge


Natural ExamplesNatural Examples

►Plant and waspsPlant and wasps

►Ants and aphidsAnts and aphids

►Flowers and beesFlowers and bees

►You and your You and your skin bacteriaskin bacteria

Dr. Paulette Bierzychudek,Dept of Biology Lewis & Clark College


““Most of the big ideas of the Most of the big ideas of the 2121stst century will be century will be

combinations of single ideas combinations of single ideas from the 20from the 20thth””

Jerry Allan, architect and teacherJerry Allan, architect and teacher


““Most of the big ideas of the Most of the big ideas of the 2121stst century will be century will be

combinations of single, combinations of single, very very differentdifferent ideas, many from ideas, many from

the 20the 20thth.”.”


Question:Question:

►Where, in an ecosystem, is the mostWhere, in an ecosystem, is the most logicallogical place for highest rates of place for highest rates of breakthrough innovation?breakthrough innovation?

Where the competition is strongest?Where the competition is strongest? Where the competition is weakest?Where the competition is weakest?


Old AnswerOld Answer

►Where the competition is fiercest—the Where the competition is fiercest—the center of the system…”center of the system…”survival of survival of the fittest.”the fittest.”


New AnswerNew Answer

►Also at the edge…at the vergeAlso at the edge…at the vergebetween ecosystems…between ecosystems…

►where something and something where something and something different meet.different meet.


Why?Why?

►Novel stimuliNovel stimuli►New opportunitiesNew opportunities►Safer to Safer to

experimentexperiment Fewer competitorsFewer competitors Failure in secretFailure in secret


Nature’s Innovations Nature’s Innovations at the Vergeat the Verge

►Fish out of waterFish out of water


Nature’s InnovationsNature’s Innovationsat the Vergeat the Verge

►CreaturesCreaturestaking taking flightflight


Nature’s InnovationsNature’s Innovationsat the Vergeat the Verge

►Returning Returning

to the to the seasea


Does it work for us?Does it work for us?


Robocoaster ReviewRobocoaster Review

Kuka Robotics Group


PriusPrius

Toyota Motor Sales America, Inc


MDI Compressed Air CarMDI Compressed Air Car

Moteur Developpment International


Finding a “Disease”Finding a “Disease”


Verge GraphVerge Graph

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High CompetitionHigh Competition

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Vergent Territory—Fed ExVergent Territory—Fed Ex

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““Partners Over there”--iPodPartners Over there”--iPod

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““Over and Back” --PriusOver and Back” --Prius

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USC Inkjet HousingUSC Inkjet Housing


A “Printed” wallA “Printed” wall

http://www.cbsnews.com/stories/2007/02/16/business/realestate/main2487598.shtml


Programmable ClothingProgrammable Clothing


Spider Silk and GoatsSpider Silk and Goats


Super VergesSuper Verges

►Platforms that offers many Platforms that offers many partnerships opportunities from partnerships opportunities from many directionsmany directions


The Big FourThe Big Four


The Big FourThe Big Four


The Big fourThe Big four


The Big fourThe Big four

Copyright, GCIS


Dubai VergeDubai Verge


Daniel BoorstinDaniel Boorstin

►““The Fertile Verge”The Fertile Verge”

►Saw America as the most “vergent” Saw America as the most “vergent” nation in the history of the world.nation in the history of the world.


ACCCAACCCA

►You, as leaders, must find innovative You, as leaders, must find innovative ways to educate, to run your ways to educate, to run your institutionsinstitutions

►Your largest opportunities will be at Your largest opportunities will be at the Verge.the Verge.


““At the intersection of At the intersection of differences lies the differences lies the

opportunity for opportunity for innovation.”innovation.”

JBJB


ImplicationsImplications


The New ResponsibilityThe New Responsibility

““Finding the answer Finding the answer is only the is only the beginning beginning

of the solution.”of the solution.”JBJB


Unintended ConsequencesUnintended Consequences

►Loss of space shuttleLoss of space shuttle

►Y2KY2K

►Butterfly ballotButterfly ballot

►Flushing antibiotics down the toiletFlushing antibiotics down the toilet


Exploring the FutureExploring the Future

The great separator between The great separator between Mother Nature and humansMother Nature and humans


Wagon Train AnalogyWagon Train Analogy

Before the wagon masters rolled the Before the wagon masters rolled the wagons, they sent out their scouts. wagons, they sent out their scouts. Why?Why?


Wagon Train AnalogyWagon Train Analogy

►ThreatsThreats►OpportunitiesOpportunities►Lay of the landLay of the land


Attributes of Good ScoutingAttributes of Good Scouting

►SpeedSpeed►SamplingSampling►QualitativeQualitative►Many directionsMany directions►MappingMapping►Decision enhancingDecision enhancing


Strategic Strategic Exploration/ScoutingExploration/Scouting

► Is what you do before you planIs what you do before you plan

► Intend/…./plan/executeIntend/…./plan/execute

► Intend/Intend/exploreexplore/plan/execute/plan/execute


CascadeCascadeof of

ConsequencesConsequenceswww.implicationswheel.comwww.implicationswheel.com


The Power of The I-Wheel™The Power of The I-Wheel™

►Engages people with diverse opinions Engages people with diverse opinions in discussion where everyone is in discussion where everyone is honoredhonored




►Encourages self-discoveryEncourages self-discovery




►Encourages self-discoveryEncourages self-discovery►Gets many more important elements Gets many more important elements

“on the table”…lay of the land“on the table”…lay of the land




►Encourages self-discoveryEncourages self-discovery►Gets many more important elements Gets many more important elements

“on the table”…lay of the land“on the table”…lay of the land► Improves and speeds up strategic Improves and speeds up strategic

planning processplanning process


What are the implications What are the implications of…of…

►Printing a house?Printing a house?►Air-powered cars?Air-powered cars?►Programmable clothing?Programmable clothing?►Education over the internet?Education over the internet?


Some Wheel UsersSome Wheel Users► NASANASA► VHA Hospital VHA Hospital

FoundationFoundation► OAAAOAAA► Dept of Ed Dept of Ed

CaliforniaCalifornia► MerckMerck► State of LouisianaState of Louisiana► HPHP

►Sutter HealthSutter Health►Wells FargoWells Fargo►Mayo ClinicMayo Clinic►General MillsGeneral Mills►KodakKodak► IBMIBM


I-Wheel™ BenefitsI-Wheel™ Benefits

►Reduce uncertaintyReduce uncertainty

►Maps connections between Maps connections between implicationsimplications

►Gives leaders new insights to improve Gives leaders new insights to improve their decision makingtheir decision making


The Responsibility The Responsibility

►Until we become committed explorers Until we become committed explorers of the long term implications, we will of the long term implications, we will continue to be unpleasantly surprisedcontinue to be unpleasantly surprised

► Important for you and your studentsImportant for you and your students


Productivity InsightsProductivity Insights

““As population and As population and productivity decline, so does productivity decline, so does

prosperity”prosperity”Washington Post 2/17Washington Post 2/17


2121stst Century Leadership & Century Leadership & ProductivityProductivity

► Productivity is the single most powerful key Productivity is the single most powerful key to economic success in the 21to economic success in the 21stst century century

► Quick overview of key findings from Quick overview of key findings from productivity researchproductivity research

► Innovation at the Verge: health care and Innovation at the Verge: health care and educationeducation


2121stst Century Productivity Century Productivity

►As revolutionary as Deming & DruckerAs revolutionary as Deming & Drucker

►Based on 20+ years of research & Based on 20+ years of research & almost a decade of application by almost a decade of application by Professor Tor DahlProfessor Tor Dahlwww.tordahl.comwww.tordahl.com

►Built on three key themesBuilt on three key themes


Theme #1: Wasted TimeTheme #1: Wasted Time

►92% of work time was identified as 92% of work time was identified as less than fully utilizedless than fully utilized


Five Key Areas of WasteFive Key Areas of Waste

►23% was spent waiting23% was spent waiting►20% was spent in doing something they 20% was spent in doing something they

should not have been doingshould not have been doing►18% was the result of poor planning18% was the result of poor planning►16% was in not knowing how to do a 16% was in not knowing how to do a

tasktask►15% was doing something that should 15% was doing something that should

have been delegatedhave been delegated


Key Question for Measuring Key Question for Measuring Time WasteTime Waste

What do you do in your What do you do in your job that you should job that you should only do in Hell?only do in Hell?


New Targets for New Targets for ImprovementImprovement

►Researchers concluded that it should Researchers concluded that it should be easy to free up 30% of time and be easy to free up 30% of time and resources!resources!

►60% was a legitimate stretch goal60% was a legitimate stretch goal►Simple question: what do numbers like Simple question: what do numbers like

this do for your productivity?this do for your productivity?


Theme #2: Protect the Theme #2: Protect the WorkerWorker

►Re-engineers look at those numbers Re-engineers look at those numbers and prepare a firing listand prepare a firing list

►when people are fired for improving when people are fired for improving productivity, they stop improving their productivity, they stop improving their productivityproductivity


New FocusNew Focus►The correct response is to focus the The correct response is to focus the

freed up time and ask two questions:freed up time and ask two questions:

What should you have been doing on What should you have been doing on your job that would have your job that would have added added valuevalue but you never had the time to but you never had the time to do it?do it?

►What do you need to learn to do your What do you need to learn to do your job even better?job even better?


Theme #3: Leadership and Theme #3: Leadership and the Emotional Domainthe Emotional Domain

►Leadership makes an enormous Leadership makes an enormous impact on productivityimpact on productivity

►Tor Dahl built on Mehrabian and Tor Dahl built on Mehrabian and Russell’s workRussell’s work


LeadershipLeadership

►Your style of leadership can create Your style of leadership can create high performance or low performance high performance or low performance domainsdomains


The Emotional DomainThe Emotional Domain

►““People change when they are People change when they are involved, engaged, enthusiastic, and involved, engaged, enthusiastic, and committed.”committed.”

►All of these states are emotional—in All of these states are emotional—in the affective domain.the affective domain.


►““To know how to operate in this To know how to operate in this domain is to know how to make domain is to know how to make change easy, or to make it hard, to change easy, or to make it hard, to know how to create peak performance, know how to create peak performance, or to stop change dead in its tracks.”or to stop change dead in its tracks.” Tor DahlTor Dahl


Affective Domain ModelAffective Domain Model

►Three dimensions:Three dimensions:

Negative control Positive ControlNegative control Positive Control

Dissatisfaction High SatisfactionDissatisfaction High Satisfaction

Distress High ExcitementDistress High Excitement


8 styles of leadership


Low Productivity LeaderLow Productivity Leader

►Bully leaderBully leader doesn’t give you resources to be successfuldoesn’t give you resources to be successful controls through threatscontrols through threats Creates great dissatisfaction thruCreates great dissatisfaction thru

►Lack of acknowledgement of your ideasLack of acknowledgement of your ideas►Alienation from your peersAlienation from your peers►Focus on failureFocus on failure

Resulting in high distressResulting in high distress


High Productivity LeaderHigh Productivity Leader

►Charismatic leaderCharismatic leader Controls throughControls through

►praisepraise►shared decision makingshared decision making

Generates high satisfaction by being part Generates high satisfaction by being part of the team and receiving of the team and receiving acknowledgementacknowledgement

Creates excitement through challenge and Creates excitement through challenge and risk takingrisk taking


Leadership LocationsLeadership Locations

►All leaders operate in one of the eight All leaders operate in one of the eight domains most of the timedomains most of the time

►Locations have dramatic impact on Locations have dramatic impact on productivityproductivity


Difference between DomainsDifference between Domains

►Highest productivity: CharismaticHighest productivity: Charismatic

►Lowest productivity: “bully”Lowest productivity: “bully”


The DifferenceThe Difference

►20 Times!20 Times!


The Reasons are ObviousThe Reasons are Obvious

►You hate your workYou hate your work►You are constantly threatenedYou are constantly threatened►You are not given the resources you You are not given the resources you

needneed►You have no control over your futureYou have no control over your future


The ContrastThe Contrast

►You are honored and challengedYou are honored and challenged►You know if you fail, you will be given You know if you fail, you will be given

another chanceanother chance►You get the resources you needYou get the resources you need►You have interacted in decision You have interacted in decision

makingmaking


ConclusionsConclusions

►2121stst Century Productivity honors the Century Productivity honors the power of people to create new valuepower of people to create new value

►Productivity is the only proven way to Productivity is the only proven way to create the needed wealth so that create the needed wealth so that everyone winseveryone wins


Dreams, Hope, and VisionDreams, Hope, and Visionby Debbe Kennedyby Debbe Kennedy

copyright 1994, all rights reservedcopyright 1994, all rights reserved

Dreams give us hope.Dreams give us hope.Hope ignites Passion.Hope ignites Passion.Passion leads us to enVision success.Passion leads us to enVision success.Visions of success open our mindsVisions of success open our minds to recognize possibilities… to recognize possibilities…


Far-reaching Possibilities help us Far-reaching Possibilities help us enlist Support from others.enlist Support from others.

Support from others keeps us focusedSupport from others keeps us focusedand committed.and committed.

Focus and commitment foster action…Focus and commitment foster action…


Action leads to Progress.Action leads to Progress.Progress leads to Achievement. Progress leads to Achievement. Achievement inspires Dreams.Achievement inspires Dreams.Dreams give us hope.Dreams give us hope.

Documents

Copyright 2008, Joel A. Barker All Rights Reserved ACCCA: Innovation, Implications & Insights Leadership Lessons for the 21 st Century By Joel A. Barker,