Copyright ©2005 BizSpeed, Inc. Mobile Solutions for Distribution BizSpeed >> BizSpeed - Compsee Mobile Solutions for Telecom & Utilities BizSpeed, Inc

Copyright ©2005 BizSpeed, Inc. Mobile Solutions for Distribution

BizSpeed >>

BizSpeed - Compsee Mobile Solutions for Telecom & Utilities

BizSpeed, Inc.3050 Royal Blvd South, Ste 130Alpharetta, GA 30022678.287.3310

• Atlanta• Washington, DC• Houston

Compsee, Inc.304 E. Strawbridge Ave.Melbourne, FL 32901800.628.3888

Other OfficesCA, DE, GA, NC, TX, WA

page 204/18/23 BizSpeed Mobile Solutions – Copyright © 2005

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Mobile Solutions for Utilities

Table of Contents

Introductions & Credentials

Challenges & Typical Benefits

Needs Diagnostic

Software Demo

Appendices


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About BizSpeed

BizSpeed is an enterprise software and services company focused on extending business applications to mobile, wireless and web users.

Our solutions provide and collect information at the point of need to enable sales, service and support professionals to streamline their work and make informed decisions.

Automated data collection through barcode, RFID and system interfaces is an integral part of our solutions.

We help our clients achieve a “faster business”.

“BizSpeed’s solution reduced our core business processes from 20 days to 1 day, resulting in a significant competitive advantage and cost reduction.”

Murk Smitherman, PresidentSpecialty Directory Distribution Services


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BizSpeed Mobile Solutions forUtilities & Telecom

Field Service

Field Sales / Route Accounting

Inspections

Asset Management

Route Optimization


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Client Credentials


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The BizSpeed Solution

Mobile OptimizationCentral

Management

•Wireless dispatch

•Elec. signature capture

•Barcode scanning

•Product catalog

•Customer specific prices

•GPS tracking

•Interfaces with electronic

meters

•2-way wireless

communications

•Mobile receipt printing

•Optimize delivery routes

•Fast optimization engine

•Lowest cost routes

•Dynamic re-optimization

•Accounts for product

sourcing

•Includes location

GeoCoding

•Fewest miles for delivery

•Least labor for delivery

•Central command and

dispatch console

•Mobile synchronization

server

•Web based

•Interfaces to existing

systems (OM, Asset Mgmt,

…)

•Audit log of all

transactions

•GPS- integration


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Typical Utility Client

10-1000’s of trucks/technicians

Maintain inventory on truck

Each truck makes > 10 stops per day (>10 for route optimization)

Routes are prepared 1-3 days in advance

Routes/stops are manually assigned

Significant amount of phone calls to coordinate service delivery

Drivers need to know service history

Drivers print or write receipts

Drivers need to account for the stock in their truck and communicate

to the central office

Drivers need directions – office needs to know their location and

status


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We Often Hear…

“If we could consistently capture data at the Point of Need, we could better analyze and improve our operations”

“Our current processes aren’t integrated, which results in a very manual management effort. It impacts our flexibility, costs, accuracy and reporting.”

“If I only had access to that information when I’m in the field”

“Our information lags our business transactions – delays impact everything from production to payment.”

“My systems - financials, sales, distribution, quality control, etc.- are great, but my people can’t access the information where it is most helpful”


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Utilities & Telecom Challenges

How do I… Eliminate redundant data entry – work orders, inspections, asset

inventories

Reduce cell phone calls for data/information transfer

Eliminate manual data entry errors

Ensure accurate pricing of products/services delivered

Provide Proof of Delivery to customers

Timestamp transactions to confirm labor hours

Optimize routes for the lowest transportation costs

Reduce the order to cash cycle


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Automation Opportunities

Dispatch Board

SchedulesOrderCalls

Order Entry

Customer Order Management

System

Dispatcher

Handwritten Receipt

Driver

Deliver to CustomerDeliver ProductIssue ReceiptTake Payment

Handwritten ReceiptHandwritten ReceiptHandwritten Receipt

Driver

Order CompletionRe-Key OrdersCreate Invoices

Mail Invoices

Current Processes

Calls in Ordervia Cell Phone

1

2

3

4

5

= Automation Point


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Benefits & Typical Results

Optimize routes by mileage, time, and/or value

Real-time interfaces to Order Management Systems

GPS tracking of trucks

Maps and directions available for download from stop to stop

Interfaces to meter systems

Automatic data synchronization from mobile worker to central

console

Sample Benefits: 60% reduction in admin tasks 4 hrs/week increase in driver productivity 12% reduction in overtime 30% reduction in mileage


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Key Features

Web-based management console

Wireless dispatch

Integrate to current Order Management / Work Order

Scheduling System

Barcode scanning of products for delivery, inventory, shipping

and receiving

Technicians can download their customers and orders

Electronic signature capture

Mobile receipt printing

GPS Tracking

Route optimization via Geocom A.MAZE engine


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Needs Diagnostic - Orders

1. Days data sync at begin/end route?

2. Data sync during route?

3. Notification of new orders from HQ to field?

4. Update order status to HQ from field?

5. Partial vs full route dispensing to drivers?

6. Capture customer signature?

7. Print invoice in truck?

8. Print invoice outside truck?

9. Barcode scan inventory?

(Y)(N)(O)


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Needs Diagnostic – Orders (cont)

10. Out of full connectivity OK?

11. Unattended deliveries?

12. Hazardous area?

13. Temperature extremes?

14. Bulk fuels only?

15. Packaged products?

16. Automated metering on board?

17. Cust. Storage Inventory record manual?

18. Ability to handle field returns/credits/discounts?

(Y)(N)(O)


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Needs Diagnostic - Drivers

19. Update reference data? – e.g. customer

20. Can modify orders in field?

21. Provide status on route? (delays/progress)

22. Log driver hours?

23. View DOT reports in field?

24. Drivers always return to HQ?

(Y)(N)(O)


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Needs Diagnostic - Customers

25. Needs real-time order status?

26. Needs order status feedback en-route?

27. Needs to sign documents in their field offices?

28. severe condition operation restrictions?

29. Wants supplier to provide real-time data?

(Y)(N)(O)


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Needs Diagnostic - Vehicle

30. Tracking Vehicle – continuous real-time?

31. Tracking of Vehicle – on-demand?

32. Tracking of Vehicle – begin/end shift?

33. Vehicle always return to HQ?

34. Vehicle inspection logs?

35. Vehicle activity log manual input?

36. Vehicle activity log automatic input?

(Y)(N)(O)


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Needs Diagnostic - Other

37. Directions provided as turn*turn?

38. Directions provided as maps?

39. Shift reports produced centrally?

40. Shift reports can be printed on handheld?

41. Keyboard input required?

42. Screen size PDA-size?

43. Printer can be standard sizes? 3”/4”

44. Same device for voice communications?

45. Non-standard back-office HQ apps?

(Y)(N)(O)


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Needs Diagnostic - Other

46. Optimization of fleet/routes required?

47. Need ability to provide portal data?

48. Ad-hoc HQ reporting needs?

49. Very specialized HQ reporting needs?

(Y)(N)(O)


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Demo


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Features of the M.A.T. (Mobile Application Terminal)

Designed for Outdoor Use

• Operating Temp: 14º to 131ºF (-10º to 55º C)

• Storage Temp: -13º to 140ºF (-25º to 60ºC)

• IP-64 Sealed Against The Elements

• Drop test rating: 5 feet, multiple times to concrete

• Relative Humidity: 5 to 95% non-condensing

• UL flame Rating: 94V/0


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Communications •Batch•Cingular GPRS•T-Mobile GPRS•Cisco 802.11B•Modem•BlueTooth

Modem End-Cap



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Field Advanced Features

Charge Terminal Directly from Cigarette/Power Port in you vehicle. Accept Credit Cards

through our Credit Card Reader

Store/Capture Up to 2 gigabytes of data via use accessible SD Card.



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More Information…

www.bizspeed.com

www.compsee.com


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Solution Partners

Field Sales & Service

Route Optimization

Mobile Hardware

GPS Tracking

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Documents

Copyright ©2005 BizSpeed, Inc. Mobile Solutions for Distribution BizSpeed >> BizSpeed - Compsee Mobile Solutions for Telecom & Utilities BizSpeed, Inc