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Copyright © 2002 - WJC Designs Copyright © 2002 - WJC Designs 1 3/23/2002 3/23/2002 ISO 9001 is a universally accepted minimal Quality Management System ISO 9001:2000 Overview ISO 9001:2000 Overview

Copyright © 2002 - WJC Designs 1 3/23/2002 ISO 9001 is a universally accepted minimal Quality Management System ISO 9001:2000 Overview

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Page 1: Copyright © 2002 - WJC Designs 1 3/23/2002 ISO 9001 is a universally accepted minimal Quality Management System ISO 9001:2000 Overview

Copyright © 2002 - WJC DesignsCopyright © 2002 - WJC Designs11

3/23/20023/23/2002

ISO 9001 is a universally accepted minimal Quality Management System

ISO 9001:2000 OverviewISO 9001:2000 Overview

Page 2: Copyright © 2002 - WJC Designs 1 3/23/2002 ISO 9001 is a universally accepted minimal Quality Management System ISO 9001:2000 Overview

Copyright © 2002 - WJC DesignsCopyright © 2002 - WJC Designs22

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A Quality Management System is the portion of a business that manages the

allocation of resources so that specifications can be successfully met.

ISO 9001:2000 OverviewISO 9001:2000 Overview

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The reason for an effective Quality Management System is

Customer Satisfaction.

ISO 9001:2000 OverviewISO 9001:2000 Overview

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All businesses have a Quality Management SystemSome are just poor systems.

ISO 9001:2000 OverviewISO 9001:2000 Overview

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ISO 9000 is a family of standards of a Quality Management System (QMS)

that are reviewed and improved every five years.

ISO 9001:2000 OverviewISO 9001:2000 Overview

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New focus in the ISO 9001:2000Process Control

ISO 9001:2000 OverviewISO 9001:2000 Overview

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New Emphasis in ISO 9001:2000:Effectiveness of processes

ISO 9001:2000 OverviewISO 9001:2000 Overview

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New challenge of ISO 9001:2000Continual Improvement of all processes

ISO 9001:2000 OverviewISO 9001:2000 Overview

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The complete slideshowmay be ordered from

WJC Designs Publishing.

$19.95

ISO 9001:2000 OverviewISO 9001:2000 Overview