CONTROL AT YOUR FINGERTIPSA guide to our fully integrated suite of products

A COMPLEX CHALLENGEToday’s market requires practical solutions that support quick, efficient service to a range of interconnected relationships – agents, suppliers, customers. Delivering ‘top-tier’ service requires a flexible system to meet the challenges of today and the growth and change required for tomorrow. Seizing and maintaining competitive advantage is a constant challenge. Delivering lowest-cost product is no guarantee of market success. Consumers demand lower prices and superior service. Seamlessly delivering value to everyone involved is a real challenge for many reasons, including:

• Process strain – cases are often dependent on the management of multiple, unconnected systems. The scope for human error is significant. Customers demand answers quickly as resources and skills are stretched.

• Supply chain complexity – many suppliers covering specialist areas and skills. All need coordination and management. Can the system cope? Can you spot it when it can’t?

• Rapid market development – the market can change rapidly. New legislation, new trends, new methods. Can you deliver new products quickly? Can you make changes rapidly and avoid disconnected work-a-rounds?

• Rising costs – rising administration and claims costs feed directly into the pricing you can offer to customers (or lower profits). Cost pressures continue to mount, year on year.

The simple truth is that most legacy systems cannot respond quickly and cost ef fectively to these challenges, placing the organization at a significant disadvantage over time. The need for integrated, efficient processes embedded in a flexible system that can respond to rapid market changes has never been greater.

“Will appeal to many insurers looking for an end-to-end set of components, including analytics...modern, clear, and easy to use web-based interface.”Celent – 2014

Improve speed to market – design, configure, test and deploy new products in days rather than months.

Secure 20% reduction in processing errors and 15% reduction in complaints through more ef fective customer interaction.

Generate 20% improvements in ef ficiency and 30% savings in direct costs through smarter, bet ter ways of doing things.

THE BENEFITS

Respond to emerging issues at speed through ‘on demand’ Insurance specific Management Information – up to 3x faster than before.

THE 1INSURER SUITEOur ‘Rule of 1’ approach places the customer at the heart of the process and delivers 1insurer as a complete system or in separate modules to your requirements, enabling you to manage all key business processes in a single solution. It provides a singular, effective way to help redefine customer and partner relationships, identify new revenue sources and boost internal productivity – all with a lower ‘total cost of ownership’ than competing and legacy platforms.

A COMPLETE ANSWERTaking advantage of the latest mobile technologies, best-practice task management and modern, modular architecture, 1insurer deals with these challenges, helping organizations overcome the limitations of inflexible legacy systems to drive agile customer communication at a fraction of the cost.

1insurer Billing is a flexible hub for the automated billing and collections of monies enabling insurers to define, offer and control an almost limitless range of payment options. Manage complex agent relationships and supply customers with choice and convenience with a solution pre-integrated with 1insurer Policy and Claims.

1INSURER BILLING

1insurer Claims is an award winning highly configurable claims management solution built by claims users for claims users.

1insurer Claims can help reduce direct costs by up to 30% through automated processes, supplier management, forms and workflows.

1INSURER CLAIMS

1insurer Analytics is an integrated data mastery solution for insurers providing at-a-glance executive dashboards, comprehensive insurance-sector analytics, and pre-built and user-configurable metrics, from day one.

Fully integrated with 1insurer Policy and 1insurer Claims or available standalone, this solution puts the right information in front of the right people at the right time.

1INSURER ANALYTICS

1insurer Connect is a responsive, mobile 1st communications platform built for an ‘always-on’ digital world. Agents, customers and supply-chain partners can communicate on their ‘platform of choice’ wherever and whenever they wish, reducing costs through self-serve capabilities and increasing satisfaction through ‘on demand’ service delivery.

1INSURER CONNECT

1insurer Policy is a comprehensive, solution driven product, improving efficiencies by up to 20% and giving insurers ‘one-stop’ control over every aspect of how they interact with their customers. It supports new product definition and deployment, real-time rating, quoting, policy purchase and administration and reinsurance with fully integrated financials and billing.

1INSURER POLICY

A CHOICE OF ENGAGEMENT MODELS1insurer is available as an integrated suite of technology for a risk carrier to deliver services in-house to its customers and partners.

Due to the flexibility and modular nature of the suite, we can also provide these services on a hosted or cloud-based model of engagement. In this way you can control the level of commitment while gaining access to world-class capability.

The choice of how you combine these to deliver a tailored solution for your specific business needs is entirely yours.

Contact us today for more information on 1insurer products and services. If you want to save money, process business faster and more accurately than ever before and continue to deliver service excellence to your customers, then we have the range of services to help.

1insurer Inc

76 Batterson Park Road, Farmington, CT 06032, United StatesT 860.674.2900 | E softwareinfous@1insurer.com 1insurer.com

INS001-11/15-US