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Contractor Manual This document provides a general overview of Nalcor Energy’s health, safety, and environmental expectations for planning and carrying out contracted work.
Date:
Section:
Initials:
September 14, 2017
Section 5.4 Corporate Principles - Addition of new section -Diversity, Inclusion & Respectful Workplace. Content requires contractors to align with Nalcor’s CommitmentSection 5.1 and 5.2 – Updated the OH&S policy.
RH, BL
Updates:
Date:
Section:
Initials:
January 17, 2017
5.1 and 5.2 – Updated the OH&S and Environmental Policies.
BL
Date:
Section:
Initials:
January 23, 2017
Section 6.6 - Confined Space - Requirement for wearing a full body harness in a confined space. Section 6.19 – PPE – Requirement for safety head wear and what can be worn underneath. Section 6.25 – Working at Height – Requirement for using a pole choker for climbing wooden structures.
RH, BL
i Contractor Manual V2
2017 contractor manual rTable of Contents
1.0 Introduction………………………………………………………………………………………………………………………….……………………1
1.1 Corporate Message
1.2 How to Use This Manual
2.0 Definitions……………………………………………………………………………………………………………………….…………………………3
3.0 Legislation……………………………………………………………………………………………….…………………………………………………6
3.1 Occupational Health and Safety Act and Regulations
3.2 Worker Rights and Responsibilities
3.3 Employer Responsibilities
3.4 Environmental Legislation
4.0 Roles and Responsibilities……………………………………………………………………………………………….……………………….9
4.1 Nalcor
4.2 Contractors
4.3 Contractor Supervisors
5.0 Nalcor Guiding Principles and Policies……………………………………………………………………………………….….…………..12
5.1 Health and Safety Policy
5.2 Environmental Policy
5.3 Safety Credo and the Internal Responsibility System (IRS)
5.4 Corporate Principles 6.0 General Health and Safety Requirements……………………………..………………………………………………………………….17
6.1 Aerial Lifts
6.2 All-Terrain Vehicle (ATV) and Snowmobile Operation
6.3 Asbestos
6.4 Chainsaw Operation
6.5 Compressed Gas
6.6 Confined Space
6.7 Electrical Safety
6.8 Emergency Preparedness and Response
6.9 Forklifts
6.10 Hazard Identification, Evaluation, and Control
6.11 Hazardous Materials
6.12 Hoisting and Lifting Equipment
6.13 Hot Work
6.14 Housekeeping
6.15 Labour, Training, and Competency
6.16 Ladders
ii Contractor Manual V2
6.17 Manual Material Handling
6.18 Motor Vehicles
6.19 Personal Protective Equipment (PPE)
6.20 Powered Equipment and Tools
6.21 Security and Site Access
6.22 Subcontractors
6.23 Trenching and Excavations
6.24 Working Alone
6.25 Working at Heights
7.0 General Environmental Requirements………………………………………………………………………………………………....... 40
7.1 Environmental Legislation
7.2 Environmental Management System (EMS)
7.3 Environmental Protection
7.4 Environmental Permits and Approvals
7.5 Environmental Compliance Monitoring
8.0 Incident Reporting………………………………………………………………………….………………………………………….…………….44
8.1 Injury, Illness, and Near Misses
8.2 Unsafe Acts and Conditions
8.3 Environmental
Disclaimer: The information provided in this document is confidential, based on information available to Nalcor at the time of preparation and believed to be accurate. The information provided does not purport to be all-inclusive or contain all the information that is required by the third party. The information contained herein is provided ‘as is’ and is subject to change without notice. This document is the exclusive property of Nalcor and may not be reproduced outside of its intended purpose without the written consent of Nalcor.
1 Contractor Manual V2
1.0 Introduction
Nalcor has several affiliates which are represented by the following lines of business. The
Contractor Manual is used by and applies to all of them.
1.1 Corporate Message
This document communicates the general health, safety, and environmental (HSE) expectations
of Contractors, and Subcontractors, for planning and carrying out work at Nalcor Workplaces.
The expectations and guidelines presented herein are intended to compliment and support
your company’s existing HSE management program and may at times establish higher
standards than the minimum prescribed through legislation.
As an essential partner in our success, we expect all Contractors and Subcontractors performing
work at Nalcor Workplaces to understand and comply with the HSE expectations and guidelines
presented in this manual. Additionally, all applicable federal, provincial, and municipal laws and
regulations that pertain to health, safety, or environmental requirements, standards, and/or
work practices are expected to be complied with at all times. Failure to abide by these
2 Contractor Manual V2
expectations and applicable legislative requirements may subject Contractors or their
representatives to disciplinary action, up to and including immediate removal from the worksite
or termination of any contractual agreements with Nalcor. When there is a discrepancy
between this document and the applicable regulation, the regulations shall take precedence.
When there is a discrepancy between this document and the contract document the contract
document shall govern.
Nalcor has a strong commitment to the health and safety of its employees, Contractors, and
visitors. No one is expected to work in an unsafe environment or perform an Unsafe Act. No
one will be penalized for refusing to do so. It is the responsibility of each individual working for
or at Nalcor Workplaces to take responsibility for their safety and the safety of those working
around them. Nalcor is also committed to sustaining a diverse and healthy environment for
present and future Newfoundlanders and Labradorians by maintaining a high standard of
environmental responsibility and performance through the implementation of a comprehensive
Environmental Management System (EMS).
Contractors are required to immediately report to their Supervisor and to Nalcor’s Contract
Manager any Incident or situation that is, or has the potential to become, a threat to workplace
safety and/or the environment. It is every Worker’s responsibility to read and understand all
safety and environmental procedures and practices in order to protect themselves, co-workers,
and members of the general public and the environment from potential Hazards.
Nalcor is continuously looking for ways to improve our health, safety, and environment
programs. To communicate feedback for improvement or changes to this document, please
notify your Contract Manager.
1.2 How to Use This Manual
The intent of this manual is to provide guidance to our Contractors regarding Nalcor’s general
HSE expectations and guidelines. The contents of this manual should be reviewed, discussed,
and understood by Contractors before any work is performed. If an HSE issue arises that is not
addressed in this manual or by the Contractor’s own HSE program the Contractor shall ask for
guidance from its Supervisor or Nalcor’s Contract Manager. The Contractor shall be familiar
with Nalcor expectations and guidelines, many of which are presented in this manual and
during Site Orientations. The information contained in this manual is intended to supplement,
not replace, the Contractor’s own HSE management program. Every Contractor should have a
copy of this manual accessible to them. It is the Contractor’s responsibility to ensure that its
Subcontractors and other representatives meet the requirements outlined in this document.
3 Contractor Manual V2
2.0 Definitions
Capitalized terms in this document will have the meaning defined under this section.
Authority Having Jurisdiction – a federal, provincial, or municipal ministry, department, board, agency, or
commission which has responsibility for regulating by statute the use of products, materials, or services within its
jurisdiction.
Barricade – Physical obstruction such as tape, screens, or cones intended to warn and limit access to a hazardous
area.
Bonding – Method of physically inter-connecting conductive parts to maintain an equal potential with the
objective of avoiding harmful shock currents by minimizing any potential difference across a worker’s body.
Confined Space – An enclosed or partially enclosed space that:
Is not designed or intended for human occupancy except for the purpose of performing work.
Has restricted means of entry and exit.
May become hazardous to a person entering it as a result of (i) its design, construction, location, or
atmosphere (ii) the materials or substances in it (iii) or any other conditions relating to it.
Contractor – A company or person, who supplies goods, works, or services under contract.
Contract Manager – A Nalcor employee who is responsible for preparing and managing a contract to ensure the
work is completed and in compliance with the contract.
De-energized – Where energy has been discharged through a connection to an effective ground potential
(Electrical); Where hazards due to temperature, pressure, chemical substances, gases, radiation and motion have
been minimized or, where practical, eliminated by physical measures such as: operating valves, gates and
dampers, opening pipes or equipment to atmosphere, purging, ventilating or cooling, applying brakes and blocking
motion, or discharging loaded springs (Mechanical).
4 Contractor Manual V2
Emergency – An unusual condition that endangers life and/or property.Energized (Alive, or Live) – Capable of
delivering energy by reason of being dynamically alive or charged.
Environmental Management System (EMS) – An EMS is the process used for the management of an organization’s
environmental affairs and is applied to all activities, products, services, and processes that can have a significant
impact on the environment. ISO 14001 defines an EMS as: “part of an organizations management system used to
develop and implement its environmental policy and manage its environmental aspects.”
Excavations – Any opening made in the ground, street, or sidewalk in connection with Nalcor work, e.g. holes,
trenches, ditches, or tunnels.
Grounding (Earthing) – Provision of a continuous conductive path to the earth that has sufficient capacity to carry
any fault current that may be imposed on it. It has a sufficiently low impedance to limit the voltage rise above
ground potential. It facilitates the operation of the protective devices in the circuit as quickly as possible. It bleeds
any excess energies induced by electric and magnetic fields or static sources.
Hazard – A hazard is any source of potential damage, harm or adverse health effects on something or someone
under certain conditions at work. A hazard can cause harm or adverse effects (to individuals as health effects, to
the environment as waste or pollution, or to organizations as property or equipment losses).
Hot Work – Any work that could cause sufficient heat, spark, or flame igniting flammables or combustibles that are
or could be present at a work location. Examples of hot work include, but are not limited to, welding, cutting,
brazing, grinding, use of non-intrinsically safe power tools, sandblasting (static charge), and steam cleaning.
Incident – An event that could (near miss) or does (loss) result in unintended harm to people, damage to
equipment, property or the environment.
Near Miss incident – an undesirable event, which under slightly different circumstances could have
resulted in harm to people, damage to equipment, property or the environment.
Loss incident – undesirable event which resulted in harm to people, damage to equipment, property or
the environment.
Isolated – means that normal sources of energy have been disconnected by opening and securing all associated
switches, and that mechanical equipment has been rendered and secured non-operative by disconnecting,
stopping, depressurizing, draining, venting or other effective means.
Job – A specific piece of work required to be done as part of the work. A job will consist of many individual tasks.
Job Hazard Assessment – A written step-by-step description on how to proceed from start to finish, in performing
a task properly.
Lock-Out Tag-Out (LOTO) – The placement of a lockout and tagout device on an energy isolating device, in
accordance with an established procedure, ensuring that the energy isolating device and the equipment being
controlled cannot be operated until the lockout device is removed.
5 Contractor Manual V2
Minimum Approach Distance (MAD) – The minimum distance in air to be maintained between any part of the
body of a worker, including any object (except appropriate tools for live working) being directly handled, and any
parts at different potentials.
Qualified – A person knowledgeable of the work, the hazards involved, and the means to control said hazards by
reason of education, training, experience, or a combination of the above.
Risk – Amount or degree of potential danger perceived by a given individual when determining a course of action
for a given task.
Site Orientation – A contractor’s introduction to the site where the work will be performed and the workplace
hazards. It will be delivered by a Nalcor employee who is familiar with the workplace, the work to be performed,
and the safe work practices related to the work involved. The orientation will provide site-specific information and
discuss local hazards and controls, such as emergency response procedures and areas with restricted access.
Subcontractor – Any person, firm or corporation employed by or having a direct contract with the contractor for
the performance of any portion of the work including supply of labor and/or the furnishing of goods, materials,
equipment and/or services, but excluding employees of the contractor. It is the contractor’s responsibility to
ensure sub-contractors are familiar and in compliance with legislated and Nalcor-specific requirements.
Supervisor – A person authorized or designated by an employer to exercise direction and control over workers of
the employer.
Tailboard Safety Talk (Toolbox Talk) – A group discussion among workers to discuss the identification and control
of hazards prior to each job and any time the job changes.
Task – A segment of a job or a set of actions required to complete a specific job.
Unsafe Act – Departure from an accepted normal or correct procedure or practice which has actually produced
injury or property damage or which has the potential for producing such loss.
Walking/Working Surface – Any surface, whether horizontal or vertical, on which an employee walks or works,
including but not limited to floors, roofs, ramps, bridges, runways, formwork, and concrete reinforcing steel. Does
not include ladders, vehicles, or trailers on which employees will be located to perform their work duties.
Warning Signs – Any sign or similar means of notifying workers or the public of a hazard.
Worker – Any person who is an employee of Nalcor or a company contracted/subcontracted to perform work for
Nalcor.
Working Alone – to work in circumstances where assistance would not be readily available to the worker(s) in case
of an emergency or in case a worker is injured or ill.
Workplace –a place where a worker or self-employed person is engaged in an occupation and includes a vehicle or
mobile equipment used by a worker in an occupation.
6 Contractor Manual V2
Work Protection – A guarantee that an isolated, or isolated and de-energized, condition has been established for
worker protection and will continue to exist, except for authorized tests.
7 Contractor Manual V2
3.0 Legislation
3.1 Occupational Health and Safety Act and Regulations
At a minimum, all Contractors and their Subcontractors are expected to comply with the
Newfoundland and Labrador Occupational Health and Safety (OHS) Act and associated
regulations. Additionally, all applicable federal, provincial, and municipal laws and regulations
of any governmental organization that pertain to health, safety, or environmental
requirements, standards, and/or work practices are expected to be complied with at all times.
3.2 Worker’s Basic Rights and Responsibilities
Worker’s Rights
Worker’s Responsibilities
Under Section 17 of the NL OHS Regulations a Worker’s general responsibilities are:
(1) A Worker shall make proper use of all necessary safeguards, protective clothing, safety
devices, lifting devices or aids, and appliances
(a) Designated and provided for his or her protection by the employer; or
• RIGHT TO KNOW, or to be informed about actual and potential dangers in the workplace. KNOW
• RIGHT TO PARTICIPATE in the workplace health and safety activities through the joint OHS Committee. PARTICIPATE
• RIGHT TO REFUSE work that the worker has reasonable grounds to believe is dangerous to human health or safety. REFUSE
8 Contractor Manual V2
(b) Required under these regulations to be used or worn by a worker.
(2) A Worker shall follow the safe work procedure in which he or she has been instructed.
(3) A Worker shall immediately report a hazardous work condition that may come to his or
her attention to the employer or Supervisor.
3.2 Employer Responsibilities
Under Section 14 of the NL Occupational Health and Safety Regulations an employer’s general
responsibilities are:
(1) An employer shall ensure, so far as is reasonably practicable, that all buildings,
structures, whether permanent or temporary, excavation, machinery, workstations, places
of employment and equipment are capable of withstanding the stresses likely to be
imposed upon them and of safely performing the functions for which they are used or
intended.
(2) An employer shall ensure that necessary protective clothing and devices are used for
the health and safety of his or her Workers.
(3) The employer shall ensure that safe work procedures are followed at all Workplaces.
(4) An employer shall ensure, so far as is reasonably practicable, that work procedures
promote the safe interaction of Workers and their work environment to minimize the
potential for injury.
3.3 Environmental Legislation
Contractors are required to follow all applicable environmental federal and provincial
legislation and municipal by-laws when carrying out work on Nalcor Workplaces. Some
examples of the principal federal statutes to consider include the Fisheries Act, the Canadian
Environmental Protection Act, Canadian Environmental Assessment Act, Transportation of
Dangerous Goods, Hazardous Products Act, Migratory Birds Convention Act, and the Species at
Risk Act. Some examples of the principal provincial environmental statues to consider in
Newfoundland and Labrador include Halocarbon Regulations, Environmental Assessment
9 Contractor Manual V2
Regulations, Wildlife Act, Waste Management Regulations, and the Environmental Protection
Act.
The relatively large geographical extent, duration and variety of Nalcor activities result in the
involvement of a large number of environmental regulatory agencies. It is the Contractor’s
responsibility to be familiar with the specific legislation, the Authorities Having Jurisdiction, and
the organizations that function in a consultative role.
Although guidelines such as those issued by the Canadian Council of Ministers of the
Environment (CCME) are not regulatory requirements, Nalcor is committed to meeting these
guidelines which makes them a mandatory requirement for Contractors.
10 Contractor Manual V2
4.0 Roles and Responsibilities
4.1 Nalcor Energy (Owner) shall:
Nalcor acts through its Contract Manager (or designate), who is responsible to:
Brief Contractors before work begins on the activities to be performed,
Provide Contractors with a safe Workplace and address any identified Hazard or HSE
issue promptly,
Participate in the Contractor’s Tailboard Safety Talks,
Ensure the Contractor receives a Site Orientation prior to the start of work,
Inform Contractors of the identified Hazards that may exist in the Workplace as well as
any identified controls,
Coordinate contracted work activities with Nalcor operations,
Be knowledgeable of the applicable safety requirements pursuant to Nalcor policies and
procedures, contract specifications, the Newfoundland and Labrador Occupational
Health and Safety Act and Regulations and all government laws, regulations, and
policies that are applicable to the work being performed,
Be knowledgeable of the applicable environmental requirements pursuant to Nalcor
policies and procedures, contract specifications, and applicable environmental laws,
regulations, and policies,
Verify Contractors have the appropriate training and qualifications for the work,
Ensure that the safety, health, and environmental requirements in the contract are
complied with, and
11 Contractor Manual V2
Arrange pre-mobilization meetings with the Contractor’s Supervisor/management prior
to starting work.
4.2 Contractor shall:
Be aware of and adhere to applicable safety requirements pursuant to Nalcor policies
and procedures, contract specifications, the Newfoundland and Labrador Occupational
Health and Safety Act and Regulations, and all government laws, regulations, and
policies that are applicable to the work being performed,
Be aware of and adhere to applicable environmental requirements pursuant to Nalcor
policies and procedures, contract specifications, and applicable environmental laws,
regulations, and policies,
Ensure that employees are fit for duty,
Ensure that employees have the appropriate training and qualifications, and are
competent to perform the work in a safe and environmentally responsible manner,
Ensure that safety and environmental protection measures contained in the contract
are in effect at all times,
Attend Tailboard Safety Talks prior to starting work each day and whenever there are
changes to the Job,
Ensure that any Subcontractors working under its control are aware of and agree to
adhere to the requirements contained within this document and are adequately
supervised,
Follow a documented Hazard and Risk assessment process, and
Attend Nalcor’s Site Orientation.
4.3 Contractor’s Site Supervisors shall:
Participate in safety meetings and conduct Tailboard Safety Talks, ensuring that
employees are in attendance,
Identify Hazards in the Job planning stage and lead regular Hazard and Risk assessments,
Coordinate daily work activities with other work going on at or near the worksite,
Ensure proper equipment and materials are available and in safe operating condition,
Ensure equipment is free from leaks and proper spill response materials are available,
12 Contractor Manual V2
Ensure safe work procedures and practices are followed by employees and
Subcontractors,
Ensure environmental protection procedures and practices are followed by employees
and Subcontractors,
Ensure their Workers are fit for duty and provide a level of supervision that would be
attentive to impairments such as fatigue, physical disability, emotional state, cold/heat-
related conditions, drugs or alcohol, and hours worked,
Provide specific safety instruction directly to employees and Subcontractors, as
required,
Ensure personal protective equipment is available and properly used and maintained,
Set an example for their employees and Subcontractors in the use of safety equipment,
in safe work habits, and implementing environmental protection measures,
Stop work being performed in an unsafe manner or during an unsafe condition that may
present a Risk to people, property, or the environment,
Report injuries, illnesses, and near misses to the Contract Manager immediately and
participate in Incident investigations, as required.
Report all environmental releases and environmental Incidents to the Contract Manager
immediately and participate in Incident investigations, as required.
13 Contractor Manual V2
5.0 Nalcor Guiding Policies and Principles
5.1 Occupational Safety and Health Policy
15 Contractor Manual V2
5.3 Safety Credo and the Internal Responsibility System (IRS)
Safety Credo
The safety of our employees, Contractors, visitors and the public
is our first and most important priority. Our goal is a Workplace
where nobody gets hurt - zero harm - and a working
environment where each and every employee is always
concerned for their own safety and the safety of others.
Everyone at Nalcor is personally committed to these basic safety
values as the foundation for our success as a safety leader.
Internal Responsibility System (IRS)
Nalcor follows the principles of the Internal Responsibility System (IRS) in which every individual
is responsible for health and safety. The expectation is that every employee and Contractor
takes the initiative on safety and health issues and works to solve problems and make
improvements to ensure a safe and healthy Workplace for themselves, their fellow Workers,
and the public.
5.4 Corporate Principles
Alcohol and Drug:
The use of illicit drugs or other mood altering substances, and the inappropriate use of alcohol
and medications, can have serious adverse effects on Job performance and can be a threat to
personal safety and well-being. The use of illicit substances and the inappropriate use of alcohol
and medications are strictly prohibited.
Effective March 2015, Nalcor will be implementing a comprehensive Alcohol and Drug Program
to manage alcohol and drug-related challenges in the Workplace. By the effective date,
Contractors will be expected to be knowledgeable of this Program and must ensure their
employees and representatives (e.g. Subcontractors, visitors, suppliers) are in compliance with
its requirements.
In general, the program establishes requirements related to the use of alcohol and illicit drugs,
as well as the responsible possession and usage of medication when engaged in Nalcor business
and while on our premises and worksites. In addition, the program describes how potential
violations will be investigated, including the requirements for alcohol and drug testing.
16 Contractor Manual V2
Contractors are encouraged to implement their own Alcohol and Drug Program and minimum
they will be required to adhere to Nalcor's Alcohol and Drug Program and acknowledge this by
returning a signed Contractor Acknowledgment Form prior to starting work. Violations of the
program could result in employee dismissal and/or contract suspension or termination.
Smoking:
Smoking is not permitted in Nalcor office buildings, power plants, or terminal stations. Smoking
within proximity to the doorways of these assets is also prohibited. Smoking is not permitted
near flammable/combustible liquids or gases.
Scent-Free Workplace:
Due to health concerns arising from exposure to scented
products, Nalcor strives to be as scent-free as possible and
advises all employees, Contractors, and visitors to use fragrance-
free personal care products to ensure a scent-free environment.
Electronic Devices:
The use of cellular telephones is not permitted while operating motor vehicles,
machinery/mobile equipment, and while performing other high-risk activities. Drivers are
encouraged to use the voicemail option of their cell phone service to receive incoming
messages while driving. Messages can be checked once the vehicle has come to a complete
stop in a safe location. To place a call while travelling between destinations, find a safe place on
the side of the road to pull over and come to a complete stop.
Violence in the Workplace:
Any attempted or actual physical force used to cause injury to a Worker, including threatening
statements or behaviour which gives a Worker reason to believe that he or she is at a Risk of
injury, will be subject to disciplinary action which could result in the individual(s) being
permanently removed from the Workplace.
Personal Conduct:
All employees are expected to conduct themselves in a professional manner at all times.
Pranks, contests, horseplay, unnecessary running, and rough and boisterous conduct will not be
permitted at the Workplace.
17 Contractor Manual V2
Fitness for Duty:
Nalcor expects the Contractor to ensure the fitness of their Workers to perform their Job
functions in a safe manner and to provide adequate supervision that will alert them of Worker
impairments. Nalcor is required to report any serious impairment of their contracted employees,
whether obvious or perceived, in order to obtain further evaluation of the Contractor’s abilities.
Diversity, Inclusion & Respectful Workplace:
Nalcor Energy is committed to creating a safe, respectful workplace where all workers are
valued and treated with dignity and respect, and requires all contractors to comply with this
commitment. It is expected that all Nalcor Energy contractors and subcontractors will
demonstrate a commitment to diversity and inclusion in their employment and contracting
processes, ensuring a respectful and inclusive work environment and encouraging the
employment of women and other designated groups in occupations in which they are
underrepresented. Nalcor specifically expects all contractors to be familiar with our Gender
Equity, Diversity & Inclusion strategy and to adhere to our Respectful Workplace Policy and
principles. For more information, please visit www.nalcorenergy.com/diversity. For detailed
Diversity and Inclusion Contractor Requirements, please visit
https://bids.nalcorenergy.com/Module/Tenders/en."
Safe Parking:
Nalcor requires all person(s) parking on Nalcor property to do so in a safe and responsible
manner and to back-in to parking spaces (with the exception of angled park spaces). Where
applicable, parking brakes and wheel chocks should be applied. All vehicles should be parked to
enable access/egress of buildings and allow access to Emergency equipment.
18 Contractor Manual V2
6.0 General Health and Safety Requirements
General health and safety requirements are described in this section. The topics are arranged
alphabetically.
6.1 Aerial Lifts
Only trained and authorized persons shall be permitted to operate aerial lifts.
Daily inspections shall be performed at each operator change during a shift and at each
shift change.
Boom-supported elevating work platforms require that all personnel in the platform
wear fall protection devices at all times, including a full body harness and 100 per cent
tie-off.
Scissor lifts or vertical mast lifts require a minimum of a fall restraint system to be
utilized unless a higher degree of protection is otherwise required.
Operation will follow the manufacturer’s instructions for the device.
Load limits specified by the manufacturer shall not be exceeded.
Controls shall be plainly marked as to their function and tested for safe operation each
day, prior to use. Lifts shall be given a warm up period prior to use.
A malfunctioning lift shall be tagged and taken out of operation immediately until
repaired.
Avoid dynamic forces, such as sudden starts and stops of the lifting equipment. Operate
the controls with slow and even pressure.
19 Contractor Manual V2
Aerial lifts shall not be used near electric power lines unless the lines have been De-
energized or an Energized Power Line Permit is granted from the utility and adequate
clearance is maintained.
Ground controls shall not be operated unless permission has been obtained from
personnel in the platform, except in case of an Emergency.
The operator shall face the direction the platform is travelling and shall ensure a clear
path of travel before it is moved. The platform must be in the lowered position while
being moved.
6.2 All-Terrain Vehicle (ATV) and Snowmobile Operation
Only Qualified Workers are permitted to operate ATVs and snowmobiles. Nalcor expects
the Contractor to provide suitable training to their employees and be able to
demonstrate their competency in its operation.
Pre-use Inspections shall be performed by the operator prior to use (e.g. verifying the
throttle, lights, and braking system are functioning properly).
Operators are to ride within their capabilities and use proper positioning of their hands
and feet.
Operators will wear Department of Transportation DOT-approved, or equivalent
certification (i.e. Snell M2010, ECE Regulation 22.06), safety helmets, and other
appropriate PPE, at all times while in operation.
Operators will understand and follow requirements in the manufacturer’s instructions
prior to operation.
When operating an ATV on forest land during the forest fire season the operator shall
be equipped with a fire extinguisher containing a minimum of 227 grams of ABC class
dry chemical, as prescribed by the NL Forest Fire Regulations, Section 11(2).
ATVs must be equipped with a muffler and baffle.
6.3 Asbestos Asbestos may remain in some older facilities and is generally found in pipe insulation, electrical
wiring, and on structural materials, such as floor and ceiling tiles. Breathing asbestos dust is
hazardous. To minimize health Risks it is important not to drill, cut, remove, tear, step on, brush
against, hammer on, or in any way disturb suspected asbestos. Contact the Contract Manager if
you suspect asbestos or if it is necessary to disturb any suspected asbestos. Only trained
20 Contractor Manual V2
personnel with proper equipment will disturb or remove asbestos. The installation of new
materials that contain asbestos is prohibited.
6.4 Chainsaw Operation
Workers assigned to operate chain saws, brush saws, or clearing saws shall be trained
and Qualified in their use and shall wear all appropriate protective equipment.
All chainsaws will be Canadian Standards Association (CSA)-approved or meet a
standard offering equivalent protection and maintained as per the manufacturer's
instructions.
An ABC multi-purpose dry chemical fire extinguishing agent shall be available in the
vicinity where chainsaws are fueled.
Chainsaws shall not be operated from a pole or ladder unless a pole adapter or other
safety equipment feature is used. Operation from a tree shall only be performed by
Qualified persons.
Only chainsaws weighing less than 7 kg, with a chain bar length of 38 cm or less, shall be
used from an aerial device. Only authorized personnel are permitted to operate a
chainsaw from an aerial device.
Fuel shall be carried in an approved safety container and the saw will be fueled in a clear
area away from the cutting zone.
Prior to refueling a chainsaw, it shall be shut off and allowed to cool for an appropriate
amount of time.
A Worker shall not operate a chainsaw while Working Alone. A minimum of two
Workers must be present at the Workplace where a chainsaw is in operation.
The operator shall inspect the saw before starting work and only operate the saw if no
defects are noted and all the safety features are properly functional.
Chainsaws are to be started with the chain break in the ON position.
6.5 Compressed Gas
The Contractor will properly label, handle, store, transport, and inspect cylinders to
ensure compliance with regulations and industry standards (e.g. CSA, NFPA). Defective
equipment should be immediately taken out of service for repair or replacement.
21 Contractor Manual V2
All cylinders must be returned promptly to their designated storage area after use.
Storage places shall be located where cylinders will not be knocked over or damaged by
passing or falling objects, or subject to tampering by unauthorized persons.
Protective caps must be placed over the cylinder valves when not in use or when the
cylinders are being transported by any means. Cylinders, whether empty or full, shall be
stored or transported in an upright position and chained or otherwise secured so they
cannot fall.
Cylinders must be kept away from heat including direct sunlight, fire, molten metal, or
electrical lines. Cranes may not be used to transport cylinders unless a carrier designed
for that purpose is used.
Acetylene or liquid gas cylinders should never be operated in a horizontal position, as
the liquid may be forced out through the hose causing a fire hazard or explosion.
Workers shall not place hands over leaks in compressed airlines, compressed gas
cylinders or the associated valves or hoses, with the intent to stop or restrict the escape
of gas. This is a dangerous practice that could result in a bubble of gas entering the
bloodstream through the skin, causing a gas embolism.
Workers shall never force connections which do not fit, nor shall they tamper with the
safety relief devices of cylinder valves. Wrenches should never be used to open hand-
operated valves.
Compressed gases shall only be used and stored in well-ventilated areas.
6.6 Confined Space
Nalcor requires Contractors working in Confined Spaces to be identified and shall follow
applicable regulatory requirements. At minimum, Contractors are required to:
Have a written Confined Space program and have up-to-date training completed for
their employees (from a NL WHSCC approved training provider).
Complete a hazard assessment specific to the Job, develop and implement hazard
control measures, and have a written Emergency response rescue plan or procedure for
rescuing entrants from a Confined Space.
Contractors entering a Confined Space shall have a documented entry plan and have a
permit in place prior to entry.
Initial gas tests and continuous monitoring is required for entry into a Confined Space.
Contractors may be requested to demonstrate or provide evidence of competency in
22 Contractor Manual V2
the use of air monitoring equipment. Calibration records shall be made available to
Nalcor upon request.
With the exception of compressed breathing air, compressed gas cylinders shall not be
taken into Confined Spaces.
Contractors must ensure that all entrants, attendants and rescuers involved in Confined
Space work have the necessary physiological and psychological capability to safely
perform their assigned duties. Additional training and certification, such as Confined
Space Rescue, Lock Out/Tag Out, and High Angle Rescue, may be required depending
upon the nature of the work.
Entrants entering a confined space to complete work should wear a full body harness
unless, by doing so, compromises the safety of the individual.
6.7 Electrical Safety
Portable tools and equipment shall be routinely inspected by a Qualified person. Any
electrical items brought to site by contracted employees may also be subject to
inspection by Nalcor. Non-compliant items will be immediately removed from service at
the Contractor’s expense.
Only Qualified Workers who are authorized to
access the required parts of the electrical
system are permitted to work on or near
exposed electrical lines or equipment.
All work on or near Energized electrical
equipment shall be planned to identify and
control the Hazards of the work.
Protective apparel shall be worn by all employees exposed to Hazards such as arcs and
flames arising out of electrical faults. Arc-rated clothing shall be in accordance with
industry standards.
Contractor shall provide ground fault circuit interrupter protection for all cord sets,
receptacles, and electrical tools including connections to generators and equipment
connected by cord and plug.
Portable bond mats which are designed to place a Worker in an equipotential zone shall
comply with ASTM F2715, Standard Specification for Temporary Protective
Equipotential Bond Mat.
23 Contractor Manual V2
Voltage detectors shall meet industry standard and be used to verify that a part of the
electrical system has been Isolated and that zero potential has been achieved.
Energized Power Line Permit
Contractors working on or near power lines are required to provide proof of successful
completion of Power Line Hazards Certification training through a WHSCC-approved training
provider.
Contractors working on or near Energized power lines must obtain advance permission from
the appropriate regional power utility. They will assess the work to be completed and will issue
a permit that will specify the necessary controls, such as minimum clearance requirements.
Depending on the scope of work, it may be necessary to establish a hold-off and/or Isolate and
De-energize the line or piece of equipment.
Power Line Hazards
Always contact the utility company before you start to dig. They will identify and mark
the location of cables.
A person shall not operate a mobile crane, boom truck or similar equipment that has the
capacity of encroaching on a power line without having first completed Power Line
Hazards Training (by an approved NL WHSCC provider).
Maintain a minimum clearance of 18 ft. (5.5 m) when working near power lines, unless a
written clearance from the power utility has been obtained.
Qualified Workers shall maintain a Minimum Approach Distance (MAD) from all
Energized parts when working on or near Energized conductors. Under no
circumstances shall the Worker's body, material, or tool the Worker is handling come
closer to the Energized conductor then the distance specified in the Minimum Air
Insulation Distance (MAID) table. No conductive object shall be brought within the MAD,
unless the Worker is insulated or Isolated from the Energized line or equipment and the
Energized line or equipment is insulated from any other line or equipment at a different
voltage.
Contact the Motor Registration Division of the Department of Government Services for
a special permit when a vehicle or equipment exceeds the defined limits for weight,
height and/or dimensions on the Province’s roads.
Use a competent signal person during the movement of equipment or material when
there is a danger of becoming Energized by power lines.
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Grounding and Bonding (Worker Protection)
Temporary Protective Equipotential Bonding and Grounding for Overhead Transmission
and Distribution Lines – Equipotential Bonding and Grounding (EBG) is the preferred
method for Grounding Isolated electrical lines and equipment at the worksite. EBG is
not required where there are additional barriers in place to assure Worker protection.
For example, where there is additional visible isolation points cut in and there is no
possible way for the worksite to become Energized accidently. Use short Grounding
cables whenever possible. If long leads must be used they shall be lashed with rope
either to the structure or to the insulator string to reduce "whipping" during fault
conditions. Do not wrap the Grounding cable around structural steel. Ensure ground
clamp jaws and conductors are clean prior to using. Always use a temporary protective
ground that is a size which is capable of withstanding the maximum available fault
current at the location where the work is being performed.
Flammable Liquids and Gases – When transferring a flammable liquid from one
container to another, the containers must be bonded (such as by using a metal bonding
strap or wire to both containers) and then grounded (such as by connecting the
container to an already grounded object that will conduct electricity). Grounding and
Bonding will prevent the buildup of static electricity and prevent sparks from causing a
fire/explosion.
Lock-Out Tag-Out (LOTO)
When machinery or equipment is shut down for servicing, repairs, tests or maintenance, it will
be locked out and tagged out and isolation will be verified to prevent the unintended start-up
of machinery and equipment. LOTO also occurs during the release of stored materials or
hazardous energy sources such as electricity, hydraulic fluids, pressurized water systems,
steam, compressed gases, or chemical systems.
A Work Protection Permit is required whenever equipment must be Isolated or De-energized to
perform work. No work on any piece of equipment is permitted until a Work Protection Permit
has been issued by Nalcor, and the equipment has been properly locked out and zero energy
verified. Nalcor will verify the isolations with the Contractor(s) performing work. Contractors
have the right to verify zero energy and may put their own lock and tag on the equipment or
lock-box. Contractors may attach their own locks if they are single-keyed and serialised (or
otherwise identifiable). A LOTO tag must be used in conjunction with the lock and will hold the
isolating device in the ‘safe’ or ‘off position.’
25 Contractor Manual V2
Only authorized personnel will perform LOTO and all affected personnel will be notified prior to
the start of work. Anyone working under the Work Protection Permit is required to successfully
complete Work Group Member Awareness Training. This training takes approximately 0.5-1
hour to complete and will be delivered by a Qualified Nalcor employee prior to performing
LOTO work.
6.8 Emergency Preparedness and Response
Contractors will be briefed on Nalcor’s site-specific Emergency
requirements as part of the Site Orientation provided before work
commences. Emergency response and associated requirements will
be the responsibility of the Contractor unless otherwise specified.
The Contractor shall develop, implement, and enforce its own site-
specific Emergency response plans for the work being performed
and ensure it clearly links with Nalcor’s site-specific Emergency
requirements.
Nalcor expects the Contractor to ensure that all essential Emergency equipment (fire
extinguishers, eye wash stations, first aid kits, spill kits, etc.) brought to the site is proper for the
work to be performed, readily accessible, in good working condition, and regularly restocked or
refilled. All individuals working on the site must know the location and proper use of this
equipment. Fire extinguishers shall be properly inspected and tagged and Workers shall be
trained in its use.
Contractors’ first aid resources shall meet all applicable regulatory requirements. However, at
minimum, Nalcor also requires that at least one Worker per shift has Standard First Aid when
performing higher Risk operations. This resource shall be available at the site during all aspects
of the work. The nearest medical facility, and its contact information, shall be identified and
documented in the Contractor’s site-specific Emergency response plan. The Contractor is
expected to have available all emergency responders’ contact information, including all
pertinent Nalcor Emergency contact names and numbers.
Contractors shall determine if 911 services are available in the area. In addition, the availability
of cell phone coverage should be determined prior to starting work. If no cell phone coverage is
available, the Hazards and controls associated with this situation shall be addressed by the
Contractor.
26 Contractor Manual V2
6.9 Forklifts
Nalcor expects the Contractor to provide suitable training and to demonstrate the
competency of its Workers in operating any type of forklift. Training shall be in
accordance with the applicable CSA standard for lift trucks.
Forklift shall always be operated at a safe speed for existing conditions. Before moving
the equipment, the operator will ensure a clear path of travel in all directions,
particularly overhead.
Documented pre-use equipment inspections will be conducted on all forklifts (e.g.
brakes and control testing). Equipment with mechanical or electrical defects shall not be
operated.
When a forklift operator is not occupying the unit, the forks must be fully lowered with
the engine off and the brake set. Wheels will be chocked when the truck is parked on an
incline.
To avoid exposure to carbon monoxide, equipment with internal combustion engines
are not permitted in confined spaces, unless equipped with a scrubber or adequate
ventilation is present.
The forks shall be set squarely and as far as possible under the load. Loads are not
permitted to be raised or lowered during travel. Forks, whether loaded or empty, should
be carried as low as possible while ensuring that they are high enough to clear uneven
surfaces. No one is permitted to stand or walk under elevated forks.
Battery-powered lift trucks shall be charged in accordance with approved procedures in
a well-ventilated area. No smoking or Hot Work shall be permitted in the vicinity of a
forklift on charge.
When a load obstructs the operator's view, the lift truck will be driven in reverse.
Audible warnings will be sounded when the lift truck is backing up (e.g. sounding the
horn twice before backing up).
A forklift is not to be used to ride or to lift personnel to perform work.
6.10 Hazard Identification, Evaluation, and Control
Contractors shall have and follow a written Hazard identification, evaluation, and control
program. It is the Contractor’s responsibility to perform a Hazard/Risk assessment for the
27 Contractor Manual V2
overall work as well as the critical tasks to be performed to ensure proper protective measures
are taken.
Contractors are required to list the main Tasks/steps to be performed so they may identify the
health, safety, and environmental Hazards associated with each Task/step and specify the
control measures required to eliminate or minimize the Hazards. In addition, evaluating the Risk
associated with each Task/step will help determine the effectiveness of the controls
established.
Hazards shall be engineered or administratively controlled first, while PPE shall be the last line
of defense. The Hazard control hierarchy includes:
Elimination/substitution of the Hazard (whenever practical)
Engineering controls (ventilation, site spacing, etc.),
Administrative controls (procedures, training, etc.), and
PPE (hearing protection, safety boots, safety glasses, etc.).
Job Hazard Assessment
Contractors are required to prepare a Job Hazard Assessment before commencing work to
provide a structured approach for identifying potential Hazards and developing control
measures. This should follow the Contractor’s own processes and ensure that the proper
people, equipment, preparation, and processes are identified and acted upon.
Safe Work Procedures
Contractors are required to have applicable safe work procedures before commencing work.
The safe work procedure should follow the Contractor’s own processes and analyze a specific
Task to identify the associated health, safety, and environmental Hazards, as well as identify
specific mitigation actions necessary to prevent Incidents.
Tailboard Safety Talks
Contractors in supervisory positions will conduct a Tailboard Safety Talk, or equivalent, with
their employees at the beginning of each shift and when conditions change. Supervisors may
share this responsibility with their employees as a mentoring opportunity. Performed prior to
the start of a Job, the Tailboard Safety Talk reviews the identified Hazards and controls
associated with the work. These talks can also help to keep Workers informed of work-related
Incidents and allow employees to draw on work experience to help identify the Hazards
involved in work processes, tools, equipment, and/or materials.
28 Contractor Manual V2
Step Back 5x5
As a part of our personal commitment to
safety, we encourage all individuals to do
a personal Risk assessment before
starting any Task. You are the best person
to identify the Risks involved in whatever
you are doing. Before any Task is started,
we ask that you take 5 minutes to go
through the 5 steps in a Step Back 5x5 or
equivalent process.
Workplace Inspections
Contractors shall routinely inspect their Workplaces to ensure they are free from uncontrolled
Hazards and that safe work procedures are being followed. Copies of completed inspection
forms shall be made available to Nalcor upon request.
Field HSE Audits
To help Contractors meet Nalcor’s HSE expectations, Contractors may be routinely audited.
Feedback on audit findings will be provided to the Contractor to facilitate continuous
improvement in HSE performance. Contractors shall participate in field HSE audits and provide
information as necessary. Serious or repeated breaches of HSE expectations or legislative
requirements may result in disciplinary action, up to and including the Contractor's dismissal
from site.
6.11 Hazardous Materials
All Contractors who work with or in proximity to a controlled product shall have valid
Workplace Hazardous Materials Information System (WHMIS) training prior to commencing
work. In addition, Workers shall familiarize themselves with the location of the nearest
eyewash station, safety shower, or water supply.
The Contractor shall notify the Contract Manager of all controlled products that will be
introduced to the Workplace and shall provide the associated Material Safety Data Sheets
(MSDS) prior to commencing work. Copies of the MSDS shall be available at the Workplace and
maintained by the Contractor at all times. Contractors will review the MSDSs and ensure the
Hazards, controls, and any special requirements are communicated and understood by all
29 Contractor Manual V2
employees working with or near hazardous materials. MSDSs can be used to establish safe work
procedures for work in proximity to or involving the use of controlled products.
All WHMIS controlled products will have a proper WHMIS label as required by the regulations
and any unused portion or spent containers shall be taken with the Contractor when leaving
the Workplace. The disposal of all controlled products will be in accordance with applicable
legislation and should be consistent with requirements in the MSDS.
Transportation of Dangerous Goods
Contractors who offer to transport, accept, or transport regulated dangerous goods must have
appropriate TDG training. TDG training shall be obtained within every 36 months for all people
involved in the transport of dangerous goods by road vehicle, railway vehicle, or ship and within
every 24 months for transport by aircraft. Proof of training must be on the person at all times
while handling dangerous goods. Nalcor expects that Contractors will understand and execute
their obligations under the Transportation of Dangerous Good Act when dealing with the
transportation of regulated dangerous goods. For example, having dangerous goods identified
with the appropriate safety mark.
6.12 Hoisting and Lifting Equipment
Workers who operate hoisting/lifting equipment shall have suitable training, and
certification where required, and be competent in its use.
The rated capacity of the hoisting/lifting device shall not be exceeded.
A Worker must not ride on a load, sling, hook or any other rigging equipment.
Equipment and rigging hardware shall be operated and maintained in a safe and
responsible manner and in compliance with the manufacturer’s instructions and
applicable regulations.
A lift plan shall be completed for all critical lifts and submitted for Nalcor’s review and
acceptance. A lift is considered critical when the lift involves more than one crane to
handle a common load and when the load is an essential business asset or a highly
hazardous substance to people or the environment.
A written safe work procedure shall be completed for all heavy lifts, tandem lifts, and
non-routine lifts.
Crane operations shall not proceed when there is lightning in the vicinity.
A pre-use inspection shall be completed for cranes and rigging gear such as slings,
personnel baskets, etc.
30 Contractor Manual V2
For the first lift of the day, the load shall be test-lifted (load lifted several inches) and the
brakes checked.
Signalers shall be Qualified and maintain constant communication with the operator.
When the operator of a crane or hoist does not have a clear and unobstructed view of
the boom, jib, load, line, load hook and load throughout the whole range of the hoisting
operation, the operator must act only on the directions of a Qualified signaler who has a
clear view of the things the operator cannot see. Two-way radio or other audio or video
systems must be used if distance, atmospheric conditions or other circumstances make
the use of hand signals hazardous or impracticable.
The operator of the crane or hoist must stop the operation of the equipment on
receiving a stop signal from any person.
A crane or hoist must be operated in a manner that prevents any part of the crane or
hoist, load line, rigging or load from coming within the minimum distance of Energized
high voltage electrical conductors or equipment.
Chain hoists and chain or wire rope slings shall not be used near Energized lines or
equipment when there is a possibility of violating the Working Minimum Approach
Distance.
All rigging equipment shall be inspected by a Qualified Worker prior to use and shall not
be used if the inspection discloses any flaw, worn link, fracture, broken strands, or other
defects. The defective equipment shall be immediately removed from service and
tagged or destroyed to prevent use.
The Working Load Limit (WLL) shall not be exceeded for any rigging equipment.
Softeners shall be used where practical, particularly when hoisting material with sharp
edges.
Tag lines shall be used whenever loads require guiding or stabilizing. It is recommended
that a minimum distance of 4 ft. be maintained away from the load. Dry Polypropylene
rope is recommended for work near overhead power lines. Tag lines will be free of any
knots, splices, or loops.
6.13 Hot Work
Hot Work involves burning, welding, cutting, grinding, using fire or spark producing tools, or
other work that produces a source of ignition. A Hot Work permit is required when working
with ignition sources near combustible materials. Contractors requesting to perform Hot Work
shall obtain a Nalcor Hot Work permit prior to starting work. Contractors may also maintain
31 Contractor Manual V2
their own Hot Work permit and make copies available to Nalcor upon request. A permit is not
required for designated fire-safe areas, such as maintenance, machine, or technical shops,
where Hot Work operations are routinely conducted and proper fire safeguards are in place.
A Hazard assessment shall be completed for these areas prior to work. Workers who perform
Hot Work must be Qualified to do the work. The Worker performing the Hot Work must post
the Hot Work permit in a visible location in the work area and retain copies on site.
During and after Hot Work, the following precautions shall be implemented:
Fire Watch will be provided during Hot Work and for sixty (60) minutes after work.
Contractors may also be required to provide periodic monitoring of the Hot Work area for
up to three (3) hours after the sixty (60) minute Fire Watch.
Fire Watch will be supplied with a suitable fire extinguisher, properly trained in its use, and
be knowledgeable in the location and activation of the nearest local fire alarm.
6.14 Housekeeping
Housekeeping shall be addressed on a continuous basis. Each Contractor is responsible for
maintaining high standards of cleanliness and orderliness; anything less is unacceptable.
Material and equipment shall be placed, stacked or stored in a stable and secure
manner that does not constitute a Hazard to a Worker who is in the area or who is
manually stacking the items.
Construction materials shall be kept in a neat, consolidated, and organized manner.
Deliveries shall be sequenced so that only one (1) week’s supply of materials are on site
at any given time, unless the Contractor has been given a specific lay down area. Unused
or excess/scrap materials shall be promptly removed from the site.
Temporary cords or hoses, not able to be raised off the floor, shall be secured to the
floor and protected from damage to eliminate trip Hazards. The area shall be properly
marked with Warning Signs or traffic cones to alert other Workers in the area.
Workers shall place waste materials in proper containers and remove all waste materials
and debris daily. Hazardous, flammable, and/or excess waste material shall be removed
from the work area daily.
Contractors will place equipment and materials so as not to block exits, aisles, doors,
stairs, ladder ways, Emergency equipment or electrical panels.
Workers will remove nails and other sharp objects protruding from surfaces and will
sweep up loose nails and screws.
32 Contractor Manual V2
Reinforcing steel or similar material projecting above horizontal surfaces shall be capped
or otherwise covered to prevent the hazard of impalement.
Contractors are encouraged to recycle discarded materials such as wood, cardboard,
steel, copper, wire, etc.
6.15 Labour, Training, and Competency
Labour Supply
The Contractor shall discuss staffing levels with the Contract Manager to ensure they are
sufficient. The Contractor may be requested to provide a resource labour profile showing how
the Contractor proposes to complete the scope of work in the timeframe allocated in the
schedule.
Competency and Qualifications
The Contractor shall supply appropriate labour that is both trained and Qualified to safely and
competently complete the Tasks within their scope of work. The Contractor is required to have
a training program suitable to the work they perform.
Site Orientation
Prior to commencing work on-site, all Contractors are required to complete a Site Orientation
that provides a general introduction to Nalcor, along with site specific information on
Workplace Hazards. Additional orientations may be required based on the nature of the work
to be performed. Site Orientation cards are issued to those who have participated in the Site
Orientation and shall be carried with the Contractor at all times when on site.
6.16 Ladders (step, single, or extension)
Before a ladder is to be used, the Contractor shall
perform a pre-use inspection.
Ladders should be placed on level firm ground, free-
standing ladders should be fully opened.
All portable ladders shall be CSA-approved.
The ladder shall be held in place by another person while
in use and/or the ladder shall be tied off at the top and
bottom to prevent movement.
Ladders shall not have their working load rating
exceeded.
33 Contractor Manual V2
Only CSA-approved non-conductive (e.g. fiberglass) ladders are permitted for electrical
work or use near Energized lines and locations which contain live electrical apparatus,
such as battery and computer rooms.
The bottom of ladders shall be set one (1) ft. out for every four (4) ft. up (i.e. a slope of
4:1).
Extension ladders will not have more than three (3) sections.
Side rails of the ladder shall extend at least 1 m above any platform or landing to which
the ladder is a means of access.
The Worker will have both hands free for climbing when ascending or descending a
ladder, e.g. maintaining three points of contact on the ladder at all times. A hand line
will be used for handling materials.
Never overextend sideways while on a ladder. To help with proper positioning, the
Worker shall keep their belt buckle positioned between the side rails at all times. This
will help maintain their center of gravity and help prevent falling off, or tipping over, the
ladder.
If the ladder is not in a safe operating condition, tag it for maintenance, and remove it
from service.
6.17 Manual Material Handling
Manual Materials Handling (MMH) means moving or handling things by lifting, lowering,
pushing, pulling, carrying, holding, or restraining. MMH is a common cause of occupational
fatigue, as well as lower back pain and injuries.
Planning the Lift
The Contractor will always check before lifting to see if mechanical aids such as hoists,
lift trucks, dollies or wheelbarrows are available. Where practicable, mechanical lifting
aids will be used for the lift, and performed by employees knowledgeable of their safe
operation.
The Contractor should be careful with heavy or awkward loads. The load should not be
lifted if the worker is unsure whether the load can be handled safely.
Contractors should assess and identify the weight of the load, making sure that they can
lift the load without over-exertion.
The planned path and final location of the load should be free of obstacles and debris.
34 Contractor Manual V2
Safe Lifting Techniques
Contractors shall prepare for the lift by warming up the muscles.
Contractors shall stand close to the load, facing the way they intend to move.
A clear line of sight should be maintained when carrying the load, ensuring that vision
does not become obstructed.
A wide stance should be used to gain balance, place feet about shoulder-width apart.
Contractors must ensure they have good grip on the load.
Keep the arms and back straight and head up. Avoid twisting and side bending while
lifting.
Tighten abdominal muscles and tuck the chin into the chest. Lift heavy objects with the
leg muscles, NOT with the back muscles.
Lift the load as close to the body as possible.
Lift the load gradually and smoothly without jerking.
6.18 Motor Vehicles
Prior to each use, motor vehicle operators shall complete a pre-use inspection to ensure
that the vehicle is safe to use (e.g. inspect lights, inspect tire pressure and treads, test
breaks, test windshield wipers). Items which affect the safety of the vehicle shall be
repaired prior to its continued operation.
Operators have properly orientated themselves with the vehicle.
Contractors who regularly operate a motor vehicle as part of their work are encouraged
to complete a defensive driving course.
Abide by the law – e.g. hold a valid driver’s licence, wear seat belts, do not exceed the
posted speed limits, do not operate a cellular phone while driving.
Avoid unnecessary idling.
Avoid distracted driving such as using cellular phones, texting, emailing, programming
GPS devices, and wearing ear buds while driving. Other distractions that should be kept
at a minimum include conversations with passengers, eating/drinking, and grooming.
Have a first aid kit and/or an Emergency car kit available.
Back-in the vehicle when parking.
35 Contractor Manual V2
Materials being transported in the back of pickups or by any other means of transport
must be tied down or secured in a proper manner.
Avoid stopping on a highway whenever possible. If it is necessary to stop on a highway,
vehicle operators shall exercise extreme caution and use warning signals and lights, tail
lights/Emergency flashers, rotating beacons, or reflectors (if equipped), or traffic control
devices (together with flag persons, where necessary) if work is in progress.
Truck safety flags must be removed or secured in the lowered position when entering
into an Energized switchyard or terminal station.
6.19 Personal Protective Equipment (PPE)
Workers who wear personal protective equipment shall be adequately instructed in the correct
use, limitations, and assigned maintenance duties for the equipment to be used, as prescribed
by NL OHS Regulations.
As a minimum requirement, the following PPE shall be worn in the field unless a higher degree
of protection is deemed necessary due to the specific nature of the work being performed. The
Contractor is required to provide all necessary PPE to their employees.
CSA-Approved Headwear
Headwear shall meet the CSA Standard Z94.1 Industrial Protective Headwear or, in the
case of Emergency response personnel, the applicable National Fire Protection
Association Standard.
Headwear is to be inspected by the wearer at the beginning of each workday or shift.
The Worker shall inspect for cracks, signs of impact or rough treatment. Shells and
suspensions shall be kept clean and maintained in excellent condition at all times and
any defective parts shall be replaced immediately.
Safety headwear must be properly adjusted and secured with all components in place,
in order to provide the designed protection. Unauthorized materials shall not be worn
under safety headwear. This includes ball caps, hoodies, wool caps, etc. Only approved
hard hat liners should be worn in conjunction with the hard hat. The use of a thin fleece
balaclava can be used as it reduces the issue of impaired vision and results in a more
secure fit.
Nalcor requires all new employees, who have less than six (6) months of cumulative
service (with Nalcor) in the trade or discipline for which they were hired, to wear a
green hard hat. Contractors are expected to recognize our new employees and pay extra
attention to those wearing green hard hats in the area where they are performing work.
36 Contractor Manual V2
Contractors are not included in this initiative and are expected to provide their own
hard hat suitable for the work.
CSA-Approved Safety Glasses
Safety glasses with non-conductive frames and permanent side shields are required
when the Risk of a face or eye injury exists. Eye glasses (even with hardened lenses) are
not a substitute for safety glasses.
Full coverage goggles and/or face shields shall be worn when a Worker is at increased
Risk of injury to the face and/or eye. For example, when power grinding, air or
sandblasting, handling acids, caustics, chlorine, ammonia, or other similar liquids or
gases (except when approved complete head coverings are worn).
CSA-Approved Footwear
Footwear will have sole protection, Grade 1 toe protection, and be CSA-approved. This
is indicated by a green CSA triangle.
Footwear will also be electrically resistive. This is indicated by a CSA symbol, along with
an omega symbol.
Footwear will have adequate ankle support where the Risk of rolling or twisting an ankle
exists.
CSA-Approved High-visibility Safety Apparel (HVSA)
HVSA, such as vests, bibs, and coveralls, are required when there is low light and poor visibility,
especially if you are working around moving vehicles (cars, trucks or other machinery traveling
under their own power such as forklifts, boom trucks, and backhoes). HVSA shall meet CSA
Standard Z96 High-Visibility Safety Apparel requirements. Nalcor's minimum HVSA standard for
field work is Class 2, Level 2.
Safety Gloves
Workers engaged in work where there is a danger of cuts, abrasions, burns, contact with
hazardous materials, exposure to heat and cold, etc., shall wear suitable gloves for hand
protection.
Hearing Protection
Appropriate hearing protection shall be worn at all times where the exposure to noise exceeds
85 dBA (e.g. when operating tools and equipment). Warning Signs indicating areas where noise
37 Contractor Manual V2
exposure is above 85 dBA must be posted to indicate where hearing protection is required.
Double hearing protection is required where the exposure to noise meets or exceeds 105 dBA.
Respiratory Protection
If work conditions require the use of air-purifying respirators or supplied air (SCBA or Cascade
system), it is the Contractor’s responsibility to have a written respiratory protection program,
have the employee(s) medically cleared and fit-tested for the type of respirator supplied, and
provide them with the required training (e.g. respirator care, maintenance, and inspection).
Clothing
Workers shall wear clothing suitable for the type of work being performed. At minimum this
includes long pants and a t-shirt (no sleeveless shirts).
6.20 Powered Equipment and Tools
All equipment and tools necessary to complete the assigned task must be in good condition and
operated per manufacturer’s recommendation. Unless otherwise stated, the Contractor will
supply equipment and tools necessary to complete the work. All moving parts that constitute a
Hazard to a Worker shall be equipped with guards that are maintained in good working
condition. Any damaged equipment or tools will be taken out of service and discarded or
repaired in accordance with manufacturer’s instructions. Factory-installed equipment guards
will not be removed during operation.
All electric power tools shall be Canadian Standards Association (CSA) or Underwriters
Laboratories of Canada (ULC) approved. In addition, tools must be double-insulated.
Workers shall wear appropriate PPE appropriate for the Hazards they may be exposed to (e.g.
dust, metal cuttings, noise) from the operation of the tool or equipment. Electric tools are not
permitted in hazardous atmospheres (e.g. where there are flammable vapors, gases, or dusts)
unless the equipment is marked or designated intrinsically safe, or explosion proof, by the
manufacturer.
6.21 Security and Site Access
Contracted employees may be required to sign in/out with Nalcor site security personnel each
time a Worker enters/exits the Workplace. Some Workplaces will issue electronic access cards,
while other locations may require physical signing in and out at the security office.
Some Workplaces will have areas with restricted access (e.g. switchyards, underground, etc.).
Specific information on accessing these restricted areas will be given, as required, during the
Site Orientation.
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Contracted employees must obtain advance permission from the Contract Manager for any
visitors intended to come to the Workplace.
6.22 Subcontractors
All Subcontractors must be approved by Nalcor before being authorized to conduct work on
site. The Contractor shall inform the Contract Manager in advance if they intend to use
Subcontractors to undertake the scope of work. Nalcor reserves the right to refuse the use of
Subcontractors.
Contractors will be held accountable to ensure that their Subcontractors are held to the same
standards as their employees. This includes ensuring that Subcontractors are Qualified to
perform the work and are meeting Nalcor’s expectations while performing the scope of work.
Contractors who require Subcontractors shall submit a subcontracting plan which details the
work and/or services to be subcontracted, the selection criteria to be used to select
Subcontractors, and plans to ensure HSE performance from Subcontractors. Contractors shall
ensure that their Subcontractors are familiar and in compliance with legislation, Nalcor specific
requirements, and this document.
6.23 Trenching and Excavations
When undertaking trenching or excavation work that is greater than 6 (six) inches in depth, the
Contractor shall ensure an excavation permit is in place and the appropriate power utility has
been notified. For trenches or Excavations that require access by personnel, a written daily
inspection and safe work procedure are required.
In addition, the Contractor shall ensure the following minimum precautions are taken:
Shoring, bracing, or other suitable means of securing the sides of an excavation or
trench must be in place, as necessary, to withstand lateral soil pressure or nearby forces
such as those exerted from vehicles or equipment.
Trenches 1.2 m (4 ft.) or greater must be sloped back to a safe angle of repose or
supported as specified by a professional engineer.
Unsecured material within 1.83 m of the excavation area must be secured or removed
before an excavation can begin.
No material, equipment, or tools shall be laid within 1 m of the edge of an excavation.
A safe means of entry and exit into and out of all Excavations and trenches shall be
established, such as using ladders, stairs, or ramps.
Excavations and trenches must be adequately illuminated and Barricaded.
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6.24 Working Alone
When Working Alone (or in isolation) cannot be avoided, the following shall be followed:
Personnel who are performing work alone shall have a minimum of Standard First Aid
training from an approved provider. If a group of Workers are working in isolation, at
least one of the Workers shall have a minimum of Standard First Aid from an approved
provider.
Identify the Hazards and establish controls that eliminate or control the identified
Hazards and minimize Risk to an acceptable level. Some things to consider include
extreme weather/temperature, vehicle breakdown, personal injury, cell phone
reception, wildlife encounters, and personal safety or security.
A formal check-in and check-out procedure is required to verify the well-being of a
Worker who is assigned to work alone or with a group of Workers assigned to work in
isolation. The frequency of check-ins is based upon the level of Risk associated with the
work. The steps to follow in the case a worker cannot be contacted should be
considered, as well as provisions for Emergency response. For example, the location,
contact information, and services offered at the nearest clinic and/or the contact
information for Emergency helicopter service.
Know your destination, including GPS coordinates when possible.
Provide an effective means of communication, and back-up communication, between
the Worker and response personnel. Workers and response personnel shall be
knowledgeable in the operation of the communication devices provided.
6.25 Working at Heights
Fall Protection
Personnel must use fall protection equipment when exposed to a work area that is:
o 3 metres or more above the nearest safe surface or water;
o above a surface/thing that could cause injury to the worker if the worker were to
fall on the surface/ thing; or
o above an open tank, pit or vat containing hazardous material.
All users of fall protection equipment must be Qualified and properly trained by a NL
WHSCC-approved training provider.
A fall arrest system shall be in compliance with Section 142 of the NL OHS Regulations.
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Contractor may be required to submit a fall protection plan to Nalcor for acceptance. At
minimum, the plan must include a list of all anticipated Tasks to be performed at
elevated locations, the proposed methods of fall protection for each task, a rescue plan,
and applicable inspection forms.
All fall protection equipment must be inspected by a Qualified Worker prior to use and
maintained as per the manufacturer’s instructions. Defective equipment shall be
discarded and replaced, or repaired.
Any fall protection equipment that has been involved in a fall shall be immediately be
put out of use and is no longer permitted to be used without testing by an approved
provider.
If using the pole choker to climb a wooden pole, the line worker shall ensure that he/she has received specific practical instruction from the device’s manufacturer demonstrating how to use the device and has completed a task observation for their Supervisor on wood pole climbing. Proper use of the pole choker (adjustment and hand positions/fall arrest properties) is mandatory.
Scaffolds and Work Platforms
Scaffolds and elevated platforms must be constructed, maintained, and used in
accordance with the applicable regulations, industry standards, and manufacturer’s
instructions.
Erection and dismantling of scaffolds must be performed under the supervision and
direction of a Qualified person experienced with or trained in scaffold erection,
dismantling, and use, as well as knowledgeable about the Hazards involved.
Dropped Object Prevention
Protection from falling objects is required for work performed at heights, near floor railing, on
scaffolding or on platforms where objects have the potential to fall. Effective housekeeping
plays an important role in reducing the Risk of falling objects. Work areas shall be regularly
cleaned and organized to prevent dropped objects, as well as Worker slips, trips, and falls.
Tools, equipment, and materials should be kept away from the edge of working surfaces and
removed from the work area when no longer needed and at the end of the shift. Adequate
signage shall also be used to warn persons in the vicinity of overhead work.
Contractors shall take all precautions to guard against falling objects. The following are the
minimum control measures to be considered when mitigating the Risk of dropped objects.
Additional control measures may be required where further Risk reduction is necessary.
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1. Create a physical enclosure around the work area, such as a barricade, toe board, or
matting over floor grating.
2. Establish a safe work zone below overhead work at a minimum of 3 m around the
Walking/Working Surface for working surfaces at a height of 6 m or less. A 6 m safe work
zone is required around the Walking/Working Surface for working surfaces at a height of
6 m or more. The safe work zone shall be identified with Barricades or other suitable
safeguards. For stacked work a minimum 15 m safe work zone is required.
3. Tether tools and equipment.
4. Set up a debris net system. Debris nets will be installed as close as practicable under the
Walking/Working Surface on which employees are working. Defective nets are not
permitted. Debris nets will be used, maintained, and inspected in accordance with ANSI
Standard A10.11-1989 ‘Safety Nets Used during Construction, Repair and Demolition
Operations’.
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7.0 General Environmental Requirements
7.1 Environmental Management System (ISO 14001 Certified)
Nalcor’s Environmental Management System (EMS) is ISO 14001 certified, and as such
subscribes to a high environmental management standard to identify and control
environmental impacts associated with our operations. All contracted employees are expected
to comply with our EMS by adhering to our Environmental Policy and the Operational Control
Procedures which relate to the work.
Nalcor’s EMS identifies Significant Environmental Aspects (SEAs) for operations at each
Workplace. SEAs are those aspects of Nalcor’s operations that have or could have the most
significant impact on the environment. Your Nalcor Contract Manager will work with the
Contractor to identify the SEAs that are relevant to the work, providing any applicable
Operational Control Procedures that will be required to follow to avoid and mitigate
environmental damage. The Contractor is required to address all aspects of their work that
could have a significant adverse impact on the environment.
7.2 Environmental Protection
Storage, Handling, Disposal of Fuel and Other Hazardous Materials
All personnel handling fuel and hazardous materials are to be properly trained and
informed,
Fuel may only be stored and transported in appropriate and approved containers;
Fuel and other hazardous materials are not to be poured down drains or permitted to
enter the environment in any manner.
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Spill Prevention and Response
Contractor shall have appropriate spill kits on-site before work starts.
Prior to work start and throughout project, operators shall perform pre-use checks of
their equipment for leaks.
Secondary containment of fuels and waste oil must be provided. Secondary
containment of other controlled products is recommended.
Fuel should be stored at a minimum of 30 m away from water bodies, unless otherwise
specified.
Containers of fuel and other controlled substances shall be sealed when not in use.
Storage tanks transported with fuel must be designed and constructed for that purpose.
The Contractor shall abide by the following measures in the event of a detected spill or leak of
fuel, oil or other hazardous material that exceeds70 liters. The below measures also apply to a
spill or leak, regardless of quantity, that has the potential to contaminate nearby property,
enter a body of water or sewer; or a spill or leak of PCB material or potential thereof:
Attempt to stop leakage and contain contaminant flow;
Immediately upon detection, report spill location and size to the Canadian Coast Guard
and to the Contract Manager. Follow up with a full written report containing
information on the cause of the spill, remedial action taken, damage or contamination
estimate, and any further action to be taken;
Remove contaminant from spill site by sorbent, pumping, burning, or whatever method
is appropriate and acceptable to Owner, and then dispose of contaminated debris at an
approved disposal site;
Take all necessary action to ensure that the Incident does not recur.
Protection of Fish Habitat and Water Quality
Development of wetlands, including drainage, infilling, and channelization, can have
detrimental effects on the wetlands' and downstream water quality and water quantity, and on
terrestrial and aquatic habitat, life, flora and fauna. Developments in wetlands should not
adversely affect the water quantity, water quality, hydrologic characteristics or functions, and
terrestrial and aquatic habitats of the wetlands. Developments must ensure quantity and
quality of fish habitat are preserved and maintained at the productive level that existed prior to
land development activities. Mitigation to avoid adverse impacts on fish and water quality are
to be in place whenever there is work near water.
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Waste Management
The Contractor shall collect and dispose of all waste produced by its employees and
Subcontractors and have it removed to a waste disposal site approved by the relevant Authority
Having Jurisdiction.
No waste material shall be deposited in any watercourse.
Specific conditions apply to the disposal of any treated timber or wood products.
Waste manifests are required for disposal of special waste outside of Newfoundland
and Labrador.
Reduce the amount of waste at the source by ordering only the amount of chemical or
other materials needed to do a Job.
Wildlife
Wildlife shall be respected and not harassed.
All waste is to be removed from job sites on a regular basis to avoid attracting unwanted
wildlife.
Identify active raptor nest locations and monitor the activity at the nest site when work
activities are to be undertaken within 200 m of an active nest. If work activity creates a
disturbance at the nest site for a period of two hours, work shall cease and work crews
shall move a minimum of 200 m away from the nest.
Plan work schedules to avoid work on structures wherever possible when there are
active raptor nests present during the critical stage of the bird’s life, normally between
June and August.
7.3 Environmental Permits and Approvals
The Contractor is responsible to ensure all environmental government permits and approvals
are obtained prior to starting work. Copies of the permits and approvals must be maintained
and made available at the Workplace. Some examples of permits and approvals which may be
required include: Fuel Tank Registration, Fording Permits, Permit to Alter a Body of Water,
Permit to Occupy, Approval to Drain Bogs, Approval to Install a Culvert, Approval to Construct a
Bridge, Quarry Permits, Pesticide Operator License, Sewage System Approvals, Camp Approvals,
and Approval to Transport Hazardous Waste in NL.
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7.4 Environmental Compliance Monitoring
The Contractor shall ensure the work is performed in an environmentally responsible manner,
following the applicable legislative requirements and Nalcor’s EMS. The Contractor must
provide adequate supervision to ensure compliance with this requirement. Nalcor will monitor
the Workplace to ensure compliance with environmental permits and authorizations, and to
ensure the work performed by the Contractor is in accordance with Nalcor’s EMS.
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8.0 Incident Reporting
8.1 Injury, Illness, and Near Miss
All injuries, illnesses, and near misses must be immediately reported to the Contractor’s Site
Supervisor, as well as the Contract Manager once any necessary first aid and/or medical
treatment has been provided. The Contractor shall assist with documenting the incident in
Nalcor’s Safe Workplace Observation Program (SWOP). The Contractor shall not disturb the
scene of an Incident, except to rescue personnel, secure the area, or to control damage.
In the event of any type of Incident, the Contractor shall not resume any work activity until
directed by the Contract Manager. Any media inquiries related to an Incident shall be directed
to the Contract Manager. No photos or videos shall be taken on any of Nalcor’s Workplaces
(including with personal electronic devices) without explicit permission from the Contract
Manager. Contractors are required to notify the worker’s compensation board and regulatory
authorities in accordance with the legislative requirements for the province of Newfoundland
and Labrador.
Contractors will perform an investigation, generating and completing corrective actions to
prevent reoccurrence of any injuries, illnesses, or near misses.
Root cause investigation reports are required for:
Serious injuries;
Environmental releases;
Any near miss that has the potential to result in a serious injury, illness, or significant
environmental harm.
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At minimum, investigation reports shall include the following:
A description of the event;
An evaluation of the Risk;
The immediate and root causes of the Incident;
A list of corrective actions to reduce the Risk of recurrence;
A plan to communicate lessons learned.
A copy of the investigation shall be provided to the Contract Manager for recordkeeping.
Contractors will inform their employees, Subcontractors, and other interested parties of the
circumstances resulting in an Incident and provide guidance on preventative measures taken.
8.2 Unsafe Acts or Conditions
Contractors are encouraged to report any Unsafe Acts or conditions they observe at the
Workplace. The Unsafe Act or condition could pose a Risk to human health and safety, the
environment, or property/equipment. The Contractor shall notify the Contract Manager when
an Unsafe Act or condition is observed and assist with documenting the observation. The
Contractor shall ensure the Unsafe Act or condition is addressed in a timely manner and to the
satisfaction of the Contract Manager and/or the Authority having Jurisdiction. The Contractor is
empowered and expected to stop the work of co-workers, Nalcor employees, or other
Contractors if any person’s safety or the environment are at Risk.
8.3 Environmental
Environmental Incidents are the onset of undesirable events resulting from natural,
technological or human-induced factors that causes or threatens to cause environmental
damage, possibly impacting human lives and/or property. Environmental incidents include
events such as hazardous materials spills (such as from fuel, oil, battery acid, pesticides and
ethylene glycol) and silt entering a stream or lake. An incident can also include an Unsafe Act or
condition such as the improper disposal of waste or operating without a permit.
All environmental Incidents must be reported immediately to the Contractor’s Supervisor,
Nalcor’s Contract Manager, as well as the appropriate government authority (as prescribed by
legislation) once the immediate and appropriate clean up and/or containment efforts have
been made. All environmental Incidents are entered into the SWOP database to collect the
necessary information to help prevent future occurrences. In addition, Contractors are required
to conduct their own investigation of the environmental Incident and provide a copy to Nalcor’s
Contract Manager for recordkeeping purposes. The Contractor shall be responsible for all or
48 Contractor Manual V2
any clean-up, reclamation and restorative measures as may be directed by Nalcor or the
Authority having Jurisdiction.