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Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

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Page 1: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness SessionJune 2015

Page 2: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The Annual Monitoring Process Review was initiated to address the following areas of concern:

• perceived as burdensome, time consuming and not adding the value

• retrospective and reactive in its orientation

• Focuses more on the quality assurance outcomes of the previous academic

year than quality enhancement for the coming academic year.

• The timing of reporting to the University’s central committees is too late

The proposal reflects actions associated with Ambition 5 of the Academic

Strategy, 'Achieving a Consistent Focus on Enhancement’

The Need for Change

Page 3: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

What are the characteristics of CIM?

The new process should:

• Combine QA and QE

• Be relevant and responsive

• Be transparent, accessible and evidence based

• Enable the university to maintain oversight

• Include regular School/Institute based ‘academic health check’ points

• Make timely and effective use of a wide range of existing data inputs

• Build throughout the year as an overall continuous improvement action plan

and summary of good practice

• Focus on identification and dissemination of GP and provide enhancement

opportunities

Page 4: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

How - the Revised Approach

Principles underlying the approach:

• The Action plan and the Summary of Good Practice will become the focus of the process.

• Underpinned by an evidence base, stored on SharePoint.

• SharePoint will provide transparency

• Data inputs reviewed and actioned by course teams as they become available.

Summary Good

Practice

CIM Action Log

Evidence Store

SharePoint

Page 5: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Oversight

Action Plan Boards of Study

School or Institute

‘AHC’ meetings

FASQCASQC

LTCAcademic

Board

Page 6: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Evidence Store - The Data Inputs

Data Source Proposed ProcessAMR • For this year only Faculty Admin with upload the 13/14 AMR

Reports/Action PlansExternal Examiners Reports • Uploaded by Quality and Standards to course folders

Module Evaluation • Uploaded by Faculty Admin Teams/course administrators

DHLE Data • Careers Team will produce school reports and upload to the school folders within the evidence store.

• CIM Site will also include a link to the DHLE site.Course Statistics • F&P will continue to produce course statistics and make them available

on the Course Statistics SharePoint site.

• The CIM site will include a link to the Course Statistics site.

• Course Leaders can use their Course Stats folder to upload any additional analysis produced or extracted from the main reports.

NSS Data • Marketing will continue to produce the school reports and upload them to the school folder within the evidence store.

Course Board Minutes • Uploaded by Faculty Admin Teams/course administrator

Page 7: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The Pilot - What have we learned?

A number of Course Leaders transferred outcomes from 2013/14 AMR to Action Plan templates

• What worked well?• Simple data entry process• Flexible filtering

• What worked less well?• Duplication when inputting

• What needs to be added/tweaked/developed further?• Discuss the requests for shared Action Plans• Repository for Evidence Base – Statistics, BoS minutes, EE Reports etc• Reflective element• Academic Health Check process and reporting mechanisms

Page 8: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Who – key roles

Key staff roles in implementing and managing the CIM are:

• Course Leaders• Subject Group Leaders• School Reps• Faculty Heads of Quality & Standards• Faculty Learning & Teaching Co-ordinators• Heads of School• Faculty Deans

• Module tutors and others have responsibilities allocated via the action plan • F&P, Marketing, Careers and Academic Registry will provide data sources• Faculty Admin teams will upload and manage evidence store

Page 9: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Course Leaders

a) Transfer existing AMR Action Plans to the CIM

b) At the Course Board of Study, chair evidence-based discussions about issues arising- agree actions required, - allocate responsibilities for each action item - and an appropriate time frame, monitoring mechanism and outcome

c) Monitor ongoing update and maintenance of CIM Action Log

d) Work with the Subject Group Leader and Course Representatives to identify items for the summary of good practice and enhancement activities for the course as part of the action planning process

e) As requested - attend and engage in Academic Health Check (AHC) meetings, ensuring the outcomes are reported to the next BoS and action plans updated as necessary.

Page 10: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Impact of Course Boards of Study Agenda

Progress on Continuous Improvement Monitoring

• Academic Health Checko To receive the formal feedback from the last Academic Health Check Meetingo Report on health of courseo Report on any risks or areas of concerno Resolve Actions

• Evidence Store o To note new evidence received and reviewed since the last meetingo To consider any issues in relation to the evidence received and reviewed since

the last meetingo To confirm any expected evidence that has not been received

• Action Logo To resolve and assign appropriate actions for addition to the Action Log

Page 11: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

When – timing of reporting stages

At three points in the year, one after each round of Boards of Study

With a summary of each AHC reporting to FASQC and then to ASQC

Page 12: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

Summary

Annual Monitoring will become a continuous monitoring process. Principles underlying the approach:

• The Action Plan, the Summary of Good Practice will become the centre of the process.

• Faculty Admin Teams will maintain and support the Evidence Store

• Relevant data inputs will be reviewed by course teams at the time they are available and the necessary action identified.

• The Action Plan and Summary of Good Practice will be updated as and when actions/good practice are identified and progressed.

• Academic Health Check at three points in the year, one after each round of Boards of Study, with a summary of each AHC reporting to FASQC and then to ASQC.

Page 13: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

CIM

WHAT DOES IT LOOK LIKE?

https://infonet.glos.ac.uk/departments/registry/course_monitoring/default.aspx

Page 14: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The CIM Home Page

Page 15: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The CIM Action Plan

Page 16: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The Summary of Good Practice

Page 17: Continuous Improvement Monitoring (CIM) Collaborative Partner Forum Awareness Session June 2015

The Evidence Store