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Continuous Improvement from
Where It CountsWhat’s the difference
between the Shingo Prize® and other similar awards?
BEST IN CLASS The Shingo Institute
The Shingo Institute began its mission
of recognition, education, and research
28 years ago. It was the result of a
collaboration between its namesake,
Shigeo Shingo, and Utah State University.
Long before terms like TQM, JIT, and
“lean” became popular in the western
world, Dr. Shingo wrote about ensuring
quality at the source, flowing value to the
customer, working with zero inventory,
and understanding the true working
situation by being at the work site, or
“going to gemba.”
He worked extensively with Toyota
executives to make these concepts part
of the company, and the efficacy of each
concept was proven during the company’s
many years of industry domination.
Ever the evangelist of process
improvement, Dr. Shingo envisioned a
collaboration with an organization that
would further his life’s work through
research, practical and rigorous education,
and recognition of the best in enterprise
excellence worldwide.
In 1988, Utah State University collaborated
with Dr. Shingo to establish the Shingo
Prize®, an award that gives recognition to
organizations with cultures of sustainable
excellence. Since then, the Shingo Prize®
has expanded into the Shingo Institute
to realize Dr. Shingo’s vision of education
and research.
It’s one of the questions most frequently asked of the Shingo Institute. The short answer is that it isn’t just a framework for management. The Shingo focus is on organizational culture conducive to having improvements come directly from the mind of every associate at the organization to get measurable, world-class results.
ORIGIN
4 | thebossmagazine.com | 2015
BEST IN CLASS
When an organization is ready, it can challenge for the
Shingo Prize®. Shingo examiners visit the facility of the
organization to judge how well it holds to the Shingo
Model™. Silver and Bronze medallions are also awarded
if there is still work to be done to reach Shingo Prize®
standards. You can see a complete list of recipients at
Shingo.org/awards.
These are organizations that demonstrated they had
the necessary components of a culture able to sustain
improvements and consistently drive results.
Shingo examiners focus on determining the degree to which
the Shingo Guiding Principles are evident in the behavior
of every employee. They observe behavior and determine
the frequency, duration, intensity, and scope of the desired
principle-based behavior. They observe the degree to which
leaders focus on principles and culture, and the degree to
which managers focus on aligning systems to drive ideal
behaviors at all levels. Most importantly, they look at what
results the organization’s efforts are yielding.
This focus is unique in the world and is the most rigorous
way to determine if an organization is fundamentally
improving for the long-term or just going through the
motions of another flavor-of-the-month initiative.
1989 – First Shingo Prize awarded toGlobe Metallurgical
1993 – First version of theShingo Model™ developed
1994 – President of the United Statesrecognizes Shingo Prize®recipients for the first time
– First Shingo Research Award
2000 – Business Week refers to theShingo Prize® as the“Nobel Prize for Manufacturing”
2008 – Shingo Model™ updated toemphasize principles, culture,and results
– Bronze and Silver Medallioncategories created
2009 – Focus on executive educationbegins and courses are developed
2010 – First Shingo International Conference
2011 – First healthcare organization toreceive the Shingo Prize®
– Non-U.S. challengers for theShingo Prize® outnumber U.S.challengers for the first time
2012 – First financial industry recipient ofthe Shingo Prize®
2014 – Shingo workshop teachingswitches exclusively to licensedaffiliate companies
2015 – New focus on research with thecreation of a director of researchposition
– Professor Rick Edgeman becomesthe First Director of Research for theShingo Institute
THE GUIDING PRINCIPLES
SHINGO PRIZE® RECIPIENTS
IMPORTANT MILESTONES
RECIPIENTS OF SHINGO INSTITUTE RECOGNITION FALL INTO THREE CATEGORIES
Shingo Prize® a worldwide recognized symbol of an organization’s successful establishment of a culture anchored on principles of enterprise excellence and results
Shingo Silver Medallion those maturing on the journey with a focus primarily on tools and systems
Shingo Bronze Medallion those in the earlier stages of cultural transformation with primarily a tools focus
BEST IN CLASS
Many organizations do not intend to ever
challenge for the Prize but use the Shingo
Model™ as the highest standard of excellence
in the world to which they aspire. Often,
leaders find that lean tools such as six sigma,
jidoka, SMED, 5S, JIT, quality circles, etc., are
not independently capable of effecting lasting
change.
Since 1988, Shingo examiners have seen first-
hand how quickly tools-based organizations
decline in their ability to sustain results. On
the other hand, organizations that anchor
their improvement initiatives to principles—or
understand the “why” behind the “how” and the
“what”—experience significantly better results.
To help organizations understand how they
can use the Shingo Model™ to shape their
organizational cultures to Shingo Prize®
standards, there are four workshops available.
A certified facilitator with a licensed Shingo
Affiliate company teaches each workshop. The
workshops, their descriptions and schedules are
viewable at Shingo.org/education. You can also
download the free Shingo Model™ booklet there.
THE SHINGO MODELTM
d h i i
Utah S
tate
Unive
rsity
™
SHINGOPRIZE® RECIPIENTS
2015 | thebossmagazine.com | 7
THE SHINGO INSTITUTE
3521 Old Main HillLogan, UT 84322
Ph: 435.797.2279Email: [email protected]
www.shingo.org
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