Contents...Qualifications Pack For Material Inspector 2 Qualifications Pack Code ELE/Q3401 Job Role Material Inspector Credits(NSQF) TBD Version number 1.0 Sector Electronics Drafted

1

Qualifications Pack- Material Inspector

Contents 1. Introduction and Contacts.…….P1

2. Qualifications Pack……….…........P2

3. OS Units……………..…..…….………..P3

4. Glossary of Key Terms ……….…..P12

5. Nomenclature for QP & OS…....P14

technology consul t ing

What are Occupational Standards(OS)?

OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Contact Us:

ESSCI, New Delhi Electronics Sector Skills Council of India 422, Okhla Industrial Estate, Phase-III, New Delhi-110020 E-mail: [email protected]

SECTOR: ELECTRONICS

SUB-SECTOR: CONSUMER ELECTRONICS

OCCUPATION: INCOMING QUALITY

REFERENCE ID: ELE/Q3401

ALIGNED TO: NCO-2004/4131.30

Material Inspector: Also, called, ‘Incoming Quality Inspector’, the

Material inspector checks quantity and specifications of components,

parts and modules received from vendors.

Brief Job Description: The individual at work receives components,

modules and parts shipped by suppliers to the manufacturing facility.

Once the incoming material has been received, the individual checks the

quantities and lots delivered and their specification against the order.

Personal Attributes: The individual must have the ability to work in

standing position for long hours and walk frequently from one

department to another.

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Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY

Qualifications Pack For Material Inspector

2

Qualifications Pack Code ELE/Q3401

Job Role Material Inspector

Credits(NSQF) TBD Version number 1.0

Sector Electronics Drafted on 03/12/13

Sub-sector Consumer Electronics Last reviewed on 24/12/13

Occupation Incoming Quality Next review date 30/06/16

NSQC Clearance on 20/07/15

Job Role Material Inspector Also called ‘Incoming Quality Inspector’

Role Description Receive components/modules and at the factory premises and verify that the quantity received and the specifications of the parts are as per the respective purchase order

NSQF level

Minimum Educational Qualifications

Maximum Educational Qualifications

4

10th Standard passed

ITI

Training Not Applicable

Minimum Job Entry Age 18 years

Experience Not applicable

Applicable National Occupational

Standards (NOS)

Compulsory:

1. ELE/N3401 Inspect quality of inward material

2. ELE/N9901 Interact with colleagues Optional: Not applicable

Performance Criteria As described in the relevant OS units

Job

Det

ails

ELE/N3401 Inspect quality of inward material

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Overview

This unit is about verifying the number and specification of incoming components, parts and modules supplied by vendors.


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Unit Code ELE/N3401

Unit Title (Task)

Inspect quality of inward material

Description This OS unit is about verifying the number and specification of incoming material supplied by external suppliers

Scope This unit/ task covers the following:

Supervise unloading of incoming material

Verify quantity and specification of material received

Verify quality of material received

Complete documentation and coordinate with quality team

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria Supervising unloading

To be competent, the user/ individual must be able to: PC1. collect the purchase order from procurement team PC2. arrange for gate entry documents PC3. once the consignment has arrived at the required location, collect the gate

pass and check details visually PC4. instruct and supervise material handling operators while unloading PC5. ensure that all the material has been unloaded and moved to the

appropriate location PC6. accurately check and verify gate pass and in time PC7. achieve zero misplacement of products received by clearly communicating

with material handling operators PC8. drive handlers and transporters with polite behaviour and positive attitude PC9. achieve 100% safety standards for unloading and placing the materials PC10. achieve zero absenteeism and report to work on time

Verifying quantity and quality of material received

To be competent, the user/ individual must be able to: PC11. check on the purchase order, the number of components/modules ordered PC12. count the number of products or lots received from the supplier, on

sampling basis in some cases and 100% in others PC13. match material specification against what is mentioned in the purchase

order PC14. check the specification of all the products received PC15. verify that the specification matches the requirement as mentioned in the

purchase order PC16. lodge a complaint with the respective material vendor in case of any

discrepancies PC17. collect the purchase order well in time from the respective department in

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order to avoid last minute uncertainties PC18. read values of components sourced and ensure that they are as per

specification PC19. carry out basic application tests, on/off cycling endurance tests, burn in

tests, load test, humidity test, energy regulation test and safety test PC20. carry out any other applicable routine reliability tests as per work instruction

note PC21. record all test results as per company policy PC22. maintain 100% accuracy in counting the material and registering them PC23. achieve 100% inspection of number of samples chosen for verification of

specification or quantity in order to ensure accuracy PC24. escalate any concerns to reporting manager quickly after identification PC25. coordinate with the quality department to ensure on time reporting

Completing documentation and coordination

To be competent, the user/ individual must be able to: PC26. enter in to the register or on computer, details of the consignment received PC27. supervise movement of material to the quality department PC28. receive clearance from the quality department PC29. coordinate with quality team and material handling operators to move the

materials inspected to designated locations

Knowledge and Understanding (K)

A. Organizational Context

(Knowledge of the

company /

organization and

its processes)

The individual on the job needs to understand: KA1. company’s policies on: incentives, personnel management and vendor

management KA1. company’s code of conduct KA2. importance of individual’s role in the work flow KA3. organisation culture and typical vendor profile KA4. company’s reporting structure KA5. company’s documentation policy

B. Technical Knowledge

The individual on the job needs to know and understand: KB1. electrical and mechanical modules and components used in the production

process of all the products manufactured at the factory KB2. basic awareness /technical knowledge on identification of components and

how to read their values e.g .,resistor, capacitor, transistor, diodes etc KB3. calibration validity of measuring and test equipment ,awareness on

inspection /measuring equipment and relevant least counts applicable KB4. applicable Sampling Plan (General /Destructive) based on Lot size KB5. applicable Safety Regulation ( e.g., ground continuity ,insulation resistance,

leakage current , high voltage , input /Load voltage/current etc) KB6. applicable Energy ( Star Rating) regulation KB7. applicable ESD ( Electrostatic discharge) regulation KB8. material consumption, i.e., product type and quantity, at each stage of

manufacturing process KB9. prices of different products/components utilised in the manufacturing

process KB10. calibration validity of measuring equipment and applicable least counts


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KB11. location of various departments within the factory premise so that material is moved to the right location

KB12. basic electronics-identification of components such as diode, transformer, LED, photo transistor, capacitor, resistor, inductor and how to read their values

KB13. testing and inspection according to component test plan including visual check, basic application, on/off cycling endurance, burn-in at specified temperatures, load test, humidty, energy regulation and power rating test, safety test

KB14. documents and procedures used in the material handling and inspection process

KB15. precautions to be taken while handling different electrical and mechanical products

Skills (S)

A. Core Skills/

Generic Skills

Reading and writing skills

The individual on the job needs to know and understand how to: SA1. read product and module serial numbers and interpret details such as make,

date, availability SA2. enter into the register details of consignment received such as number, date

and technical specification

B. Professional Skills

Interpersonal skills

The individual on the job needs to know and understand how to: SB1. collaborate with members from other departments in the organisation such

as quality, security SB2. listen carefully and comprehend problems communicated by material

handlers or members of other departments

Communication skills

The individual on the job needs to know and understand how to: SB3. communicate clearly with material handling operators in order to avoid

misplacement of material SB4. communicate in local language SB5. be polite with drivers, etc., in charge of transporting the material from the

vendor to the factory premise SB6. educate on precautions to be taken while handling electronic materials

Behavioural skills

The individual on the job needs to know and understand: SB7. importance of punctuality and reducing absenteeism SB8. significance of effective work delegation amongst reporting sub ordinates SB9. importance of maintaining work integrity and avoiding malpractices SB10. how to handle emotions and avoid unpleasant work situations SB11. importance of being patient and courteous at all times

Reflective thinking


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The user/individual on the job needs to know and understand how to: SB12. improve work processes SB13. reduce repetition of errors


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NOS Version Control

NOS Code ELE/N3401


Industry Electronics Drafted on 03/12/13

Industry Sub-sector Consumer Electronics Last reviewed on 24/12/13


ELE/N9901 Interact with colleagues

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9

Overview

This unit is about the individual’s level of communication with colleagues and other departments within the organisation. It determines the ability to work as a team member to achieve the required deliverables on schedule.


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Unit Code ELE/N9901

Unit Title (Task)

Interact with colleagues

Description This OS unit is about communicating with colleagues and seniors in order to achieve smooth work flow

Scope This unit/ task covers the following:

Interact with supervisor or superior

Coordinate with colleagues

Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria Interacting with supervisor

To be competent, the user/ individual must be able to: PC1. understand work requirements, targets and incentives PC2. learn about new product models, their features and functions PC3. report problems identified in the field PC4. escalate customer concerns that cannot be handled on field PC5. resolve personnel issues PC6. receive feedback on work standards and customer satisfaction PC7. communicate any potential hazards at a particular location PC8. meet given targets PC9. deliver work of expected quality despite constraints PC10. Have feedback from a happy and satisfied customer

Interacting with colleagues

To be competent, the user/ individual must be able to: PC11. resolve inter-personnel conflicts and achieve smooth workflow PC12. receive spares from tool room or stores PC13. deposit faulty modules and tools to stores PC14. pass on customer complaints to colleagues in a respective geographical area PC15. assist colleagues with resolving field problems PC16. clearly demarcate roles of each team member

Knowledge and Understanding (K)

A. Organizational Context

(Knowledge of the

company /

organization and

its processes)

The individual on the job needs to know and understand: KA1. company’s policies on: incentives, delivery standards, and personnel

management KA2. importance of the individual’s role in the workflow KA3. reporting structure

B. Technical Knowledge

The individual on the job needs to know and understand: KB1. how to communicate effectively KB2. how to build team coordination

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Skills (S)

A. Core Skills/

Generic Skills

Teamwork and multitasking

The individual on the job needs to know and understand how: SA1. to deliver product to next work process on time

B. Professional Skills

Decision making

The individual on the job needs to know and understand: SB1. how to report potential areas of disruptions to work process SB2. when to report to supervisor and when to deal with a colleague depending

on the type of concern

Reflective thinking

The individual on the job needs to know and understand: SB3. how to improve work process

Critical thinking

The individual on the job needs to know and understand: SB4. how to spot process disruptions and delays


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NOS Version Control

NOS Code ELE/N9901


Industry Electronics Drafted on 07/11/13

Industry Sub-sector Consumer Electronics Last reviewed on 24/12/13



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Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.

Sub-function Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.

Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (OS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.

Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.

Knowledge and Understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard.

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

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Core Skills/ Generic Skills

Core skills or generic skills are a group of skills that are the key to learning and working in today’s world. These skills are typically needed in any work environment in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.

Keywords /Terms Description

NOS National Occupational Standard(s)

NVQF National Vocational Qualifications Framework

NSQF National Qualifications Framework

NVEQF National Vocational Education Qualifications Framework

QP Qualifications Pack Acr

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Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] /N0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

Back to top…

[Insert 3 letter code for SSC]

[Insert 3 letter code for SSC]


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The following acronyms/codes have been used in the nomenclature above:

Sub-sector Range of Occupation

numbers

Passive Components 01 - 10

Semiconductors 11 - 20

PCB Manufacturing 21 - 30

Consumer Electronics 31 - 40

IT Hardware 41 - 50

PCB Assembly 51 - 55

Solar Electronics 56 - 60

Strategic Electronics 61 - 65

Automotive Electronics 66 - 70

Industrial Electronics 71 - 75

Medical Electronics 76 - 80

Communication Electronics 81 - 85

PCB Design 86 - 90

LED 91 - 95

Generic Occupation 96 - 99

Sequence Description Example

Three letters Industry name ELE

Slash / /

Next letter Whether QP or NOS Q / N

Next two numbers Occupation code 01

Next two numbers OS number 01


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CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role Material Inspector

QP # ELE/Q3401

Sector Skill Council Electronics Sector Skills Council of India

Guidelines for Assessment: 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 4. Individual assessment agencies will create unique evaulations for skill practical for every student at each examination/training center based on this criteria 5. To pass the Qualification Pack , every trainee should score a minimum of 70% in every NOS 6. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack.

Marks Allocation

Element Performance Criteria Total

Marks (200)

Out Of Theory Skills

Practical

ELE/N3401 Inspect incoming material

Supervising unloading

PC1. collect the purchase order from procurement team

100

3 1 2

PC2. arrange for gate entry documents 3 1 2

PC3. once the consignment has arrived at the required location, collect the gate pass and check details visually

3 1 2

PC4. instruct and supervise material handling operators while unloading 3 1 2

PC5. ensure that all the material has been unloaded and moved to the appropriate location

3 1 2


18

PC6. accurately check and verify gate pass and in time 3 1 2

PC7. achieve zero misplacement of products received by clearly communicating with material handling operators

3 1 2

PC8. drive handlers and transporters with polite behaviour and positive attitude 3 1 2

PC9. achieve 100% safety standards for unloading and placing the materials 3 1 2

PC10. achieve zero absenteeism and report to work on time 3 1 2

Verifying quantity and quality of

material received

PC11. check on the purchase order, the number of components/modules ordered 4 2 2

PC12. count the number of products or lots received from the supplier, on sampling basis in some cases and 100% in others

4 2 2

PC13. match material specification against what is mentioned in the purchase order 4 2 2

PC14. check the specification of all the products received 4 2 2

PC15. verify that the specification matches the requirement as mentioned in the purchase order

4 2 2

PC16. lodge a complaint with the respective material vendor in case of any discrepancies

4 2 2

PC17. collect the purchase order well in time from the respective department in order to avoid last minute uncertainties

4 2 2

PC18. read values of components sourced and ensure that they are as per specification 4 2 2

PC19. carry out basic application tests, on/off cycling endurance tests, burn in tests, load test, humidity test, energy regulation test and safety test

4 2 2

PC20. carry out any other applicable routine reliability tests as per work instruction note

4 2 2

PC21. record all test results as per company policy 4 2 2

PC22. maintain 100% accuracy in counting the material and registering them 4 1 3

PC23. achieve 100% inspection of number of samples chosen for verification of specification or quantity in order to ensure accuracy

4 1 3

PC24. escalate any concerns to reporting manager quickly after identification 3 1 2

PC25. coordinate with the quality department to ensure on time reporting 3 1 2

Completing documentation

PC26. enter in to the register or on computer, details of the consignment received 3 1 2

PC27. supervise movement of material to the quality department 3 1 2


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and coordination PC28. receive clearance from the quality department 3 1 2

PC29. coordinate with quality team and material handling operators to move the materials inspected to designated locations

3 1 2

TOTAL 100 40 60


Interacting with supervisor

PC1. understand work requirements, targets and incentives

100

7 4 3

PC2. learn about new product models, their features and functions 7 4 3

PC3. report problems identified in the field 7 4 3

PC4. escalate customer concerns that cannot be handled on field 7 3 4

PC5. resolve personnel issues 6 2 4

PC6. receive feedback on work standards and customer satisfaction 6 2 4

PC7. communicate any potential hazards at a particular location 6 3 3

PC8. meet given targets 6 2 4

PC9. deliver work of expected quality despite constraints 6 2 4

PC10. Have feedback from a happy and satisfied customer 6 2 4

Coordinating with colleagues

PC11. resolve inter-personnel conflicts and achieve smooth workflow 6 2 4

PC12. receive spares from tool room or stores 6 2 4

PC13. deposit faulty modules and tools to stores 6 2 4

PC14. pass on customer complaints to colleagues in a respective geographical area 6 2 4

PC15. assist colleagues with resolving field problems 6 2 4

PC16. clearly demarcate roles of each team member 6 2 4

TOTAL 100 40 60


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Documents

Contents...Qualifications Pack For Material Inspector 2 Qualifications Pack Code ELE/Q3401 Job Role Material Inspector Credits(NSQF) TBD Version number 1.0 Sector Electronics Drafted