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Table of Contents Sl Particulars Page No. 1. Introduction: 1.1 The Bangladesh Economy. 05 1.2 The Company at a glance 05 1.3 Present Business situation of BASIC Bank Limited 06 1.4 Problem Identification 07 1.5 Perceived key issues 08 2. Terms of Reference: 2.1 Tithe of the project 10 2.2 Purpose of the project 10 2.3 Origin of the project 10 2.4 Importance of the project 10 2.5 Objectives of the project 12 2.6 Scope of the project 13 2.7 Deliverables 13 3. Methodologies: 31. Sample design 14 3.2 Approach 14 3.3 Data collection method 14 3.4 Data types 14 3.5 Data source 14 3.6 Data analysis and interpretation 15 4. Planned Work Schedule: 4.1 Proposed project work schedule 15 4.2 Gantt Chart 15 5. Benefits 16

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Table of ContentsSlParticularsPage No.

1.Introduction:

1.1 The Bangladesh Economy.05

1.2 The Company at a glance05

1.3 Present Business situation of BASIC Bank Limited06

1.4 Problem Identification07

1.5 Perceived key issues08

2.Terms of Reference:

2.1 Tithe of the project10

2.2 Purpose of the project10

2.3 Origin of the project10

2.4 Importance of the project10

2.5 Objectives of the project12

2.6 Scope of the project13

2.7 Deliverables 13

3.Methodologies:

31. Sample design14

3.2 Approach14

3.3 Data collection method14

3.4 Data types14

3.5 Data source14

3.6 Data analysis and interpretation15

4.Planned Work Schedule:

4.1 Proposed project work schedule15

4.2 Gantt Chart15

5.Benefits16

6.Participation of personnel16

7.Resume of the consultant18

8.Authorization to proceed22

Table of Contents

SlName of the Chapters and ParticularsPage.

01Chapter-I : About BASIC Bank Limited (24 Pages)

02Chapter-II : Commercial Banking in Bangladesh (13 Pages)

03Chapter-III : Conceptual Framework (40 Pages)

04Chapter-IV : Important HR Policies and Rules of BASIC Bank Limited: 60 Page

4.1 Recruitment Policy 1-15

4.2 - Promotion Policy 16-25

4.3 - Service Rule 26-44

4.4 - Fixation Rule 45-49

4.5 Organogram & Manpower Norms 50-60

05Chapter-V : Pay & Compensation Packages of BASIC Bank Limited: 30 Pages

5.1 - Pay Scales 1-18

5.2 - Technical Allowances 19-28

5.3 - TA & DA Rules 29-33

06Chapter-VI : Employees Benefits Scheme: 60 Pages

6.1 - Provident Fund Rules 1-12

6.2 - Gratuity Rules 13-15

6.3 Benevolent Fund Rules 16-21

6.4 - Superannuation Fund Rules 22-33

6.5 - Staff Consumer Credit Scheme 34-38

6.6 - Staff House Building Loan Rules 39-41

6.7 - Loan Against 3 months Basic Salary 42-44

6.8 - One Time Honorarium 45-52

07Chapter-VII : About Bangshal Branch of BASIC Bank Limited: 14 Pages

08Chapter-VIII: Observation & Findings, Recommendations, and Conclusion :18

8.1 Observation & Findings1-6

8.2 Recommendations7-17

8.3 Conclusion18

09Chapter-IX : Appendixes:

9.1 - Survey Form

9.2 Statement of Benevolent fund of Bangshal Branch

9.3 Statement of Superannuation Fund of Bangshal Branch

9.4 Bibliography

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1.1Background of the Organization01

1.2Functions02

1.3Corporate Strategy02

1.4Organizational Goal02

1.5Organizational Objectives03

1.6Lending Criteria03

1.7Head Office & Board of Directors04

1.8Management05

1.9Organogram06

1.10Resource & Capabilities:

1.10.1 Physical & technological Resources07

1.10.2 Human Resources07

1.11Employees Benefits Scheme 09

1.12Technology10

1.13Automation10

1.14Branch Network11

1.15Financial Resources:13

1.15.1 Banks Assets13

1.15.2 Loans and Advances:13

Industrial Loans13

Micro Credit14

Commercial Credit14

Non-performing Loan15

1.15.3 Export / Import15

1.15.4 Investment and Placements15

1.15.5 Fixed Assets and Other Receivables15

1.16Liabilities and Shareholders Equity:

1.16.1 Mobilization of Fund16

1.17Strategies for Growth17

1.18Consultants Understanding the Issues18

1.19Purpose of the Project19

1.20Origin of the Project19

1.21Importance of the Project19

1.22Objectives of the Project21

1.23Scope of the Project22

1.24Limitations22

1.25Methodologies23

Table of ContentsPartParticularsPage No.

Part: A.Commercial Banking in Bangladesh:01

2.1 Historical perspective of commercial bank04

2.2Commercial Banking system at present04

2.3Some Selected Indicators of Commercial Banks07

2.3.1 Branch Expansion07

2.3.2 Employment Generation07

2.3.3 Net Profit Performance08

2.3.4 Total Productivity08

Part: B.Mobilization Funds by Commercial Banks:10

2.4 Average Deposit per Account10

2.5 Rural Deposit Expansion10

2.6 Deposit distributed by the size of the Account10

2.7 Deposit per employee12

2.8 Deposit per Branch12

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3.1Human Resource Management (HRM):1-10

3.1.1Meaning and definition of Human Resource Management (HRM)01

3.1.2Objectives of Human Resource Management (HRM)01

3.1.3Principles of Human Resource Management01

3.1.4Overview of Human Resource Management (HRM)03

3.1.5Functions of Human Resource Management (HRM)04

3.1.610 Ways to create your effectiveness as your companies human resource specialist05

3.1.7Problems of HRM in Bangladesh05

3.1.8Difference between Personnel Management Vs. HRM05

3.1.9Meaning and sources of Recruitment06

3.1.10Role of Human Resource in Corporate Management07

3.1.11Traditional Role of HR08

3.1.12Strategic Role of HR08

3.1.13Environment of HRM09

3.2Human Resource Planning (HRP):11-13

3.2.1Meaning & Definition of Human Resource Planning (HRP)11

3.2.2Characteristics of HRP 12

3.2.3Objectives of HRP12

3.2.4Steps or Process of HRP12

3.3Personnel Policy (PP):14-18

3.3.1Meaning and Definition of Personnel Policy (PP)14

3.3.2Causes of definite Personnel Policy14

3.3.3Characteristics of good personnel policies14

3.3.4Steps in policy formulation15

3.3.5Essential policies are running organization effectively 16

3.4Standing Order Act-1965:19-25

3.4.1Meaning of Standing Order Act-196519

3.4.2Loss of Lien-Act, benefits19

3.4.3Retrenchment-Act, conditions, re-employment of retrenchment employees20

3.4.4Discharge-Act, benefit21

3.4.5Dismissal-Act, benefit22

3.4.6Termination of Employment-Act, benefits23

3.4.7Grievance Procedure-Act24

3.5Human Resource Development (HRD):26-36

3.5.1Concept of Human Resource Development (HRD)26

3.5.2Objectives of HRD27

3.5.3Functions of HRD27

3.5.4Features of HRD28

3.5.5Goal of HRD28

3.5.6Mechanisms or Subsystems of HRD29

3.5.7Role of HRM in HRD30

3.5.8Preconditions of Successful HRD program31

3.5.9Principles in designing HRD System32

3.5.10Meaning and Definition of Need Analysis33

3.5.11Tools of Need Analysis34

3.5.12Results from Need Analysis35

3.5.13Three levels of Need Analysis35

3.5.14Training System Model36

3.6Performance Appraisal:37-39

3.6.1Meaning of Performance Appraisal37

3.6.2Purpose and Use of Performance Appraisal System37

3.6.3Types of Performance Appraisal System37

3.6.4Defects of Traditional Performance Appraisal System38

3.6.5Essential Elements of a good appraisal system38

3.6.6Major Steps in Performance Appraisal System39

3.7Employee Counseling:40-43

3.7.1Meaning of Employee Counseling40

3.7.2Functions and Objectives of Employee Counseling40

3.7.3Types of Employees Counseling40

3.7.4Areas of Counseling41

3.7.5Who will do the Counseling42

3.7.6Making counseling more effective42

3.7.7Some dos and dont in counseling43

: Table of Contents: -SLPARTICULARSPAGE NO

4.1.1Memorandum to the Board of Directors on Recruit Policy. 01

4.1.2Minutes of the meeting of the Committee for Examination of Proposed Recruitment Policy02

4.1.3Recruitment Method & Criteria of BASIC Bank Limited: 03-

1) Assistant General Manager, Deputy General Manager, General Manager;03

2) Deputy Manager, Manager 04

3) Assistant Manager, Assistant Manager (On Probation)05

4) Officer/Officer (Cash/Computer)06

5) Assistant Officer Gr-I (Cash/Computer)/Stenographer 07

6) Asstt. Officer Gr-II (Cash/Computer/Typing/Reception)08

7) Dispatcher/Typist/Godown-Keeper/Cashier/Field Assistant/Receptionist/Telex-Operator/Telephone- Operator/Computer-Operator/Data Entry-Operator. 08

8) Messenger/Guard-Cum-Messenger, Armed Guard, Driver, Plumber, Electrician, Caretaker. 09

4.1.4Ratio of Recruitment: Scouting: Advertisement10

4.1.5Structure of different committees for conducting recruitment11

4.1.6A sample of recruitment announcement in newspaper12

4.1.7Employment Offer for the post of Deputy Manager14

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4.2.1Evaluation criteria for the promotion policy of the Bank16

4.2.2Eligibility for Promotion17

4.2.3Evaluation of Criteria 20

4.2.4Assessment of Personality and Performance21

4.2.5Rating23

4.2.6Comments and Recommendation for further Training24

4.2.7Future promotional Assessment24

4.2.8Sample of Promotion to Officer from Assistant Officer25

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4.3.1Memorandum of Service Rules and Revised Pay Scale26

4.3.2Service Rules:

Chapter-1: General: (19-40)

1.0 Short Title and Application29

2.0 Definition29

3.0 Interpretation31

4.0 General Service Conditions31

5.0 Classification of Employees and Pay Scales35

6.0 Appointment36

7.0 Promotion37

8.0 Termination of Service37

9.0 Retirement37

10.0 Discharge on Medical Ground38

11.0 Leave38

12.0 Provident Fund40

13.0 Gratuity40

14.0 Benevolent Fund40

15.0 Traveling/Transfer Allowance40

4.3.3Schedule-A: Classification/Categories of Employees41

4.3.4Schedule-B: Bond of Secrecy-cum-declaration of Fidelity42

4.3.5Schedule-C: Bond43

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4.4.1Memorandum to the Board of Directors on Fixation Rule45

4.4.2Office note on eradication of pay anomaly46

4.4.3Sanction of annual increment of an employee 49

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4.5.1Revision of Provisional Organogram and Manpower Norms 50

4.5.2Memorandum to the Board of Directors

4.5.3Report of the Organogram Committee

4.5.4Annexure-I:

a) Organogram of Head Office52

b) Main Branch53

c) Grade-A Branch54

d) Grade-B Branch55

e) Grade C Branch

56

4.5.5Additional Manpower57

4.5.6A comparative Position of the manpower as per existing Organogram, existing manpower & manpower as per organogram recommended by the Committee. 57

4.5.7Revision of provisional Organogram and Manpower Norms59

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5.1.1Memorandum of the Board of Directors on Revision of Compensation Packages: Pay Scale & Fringe Benefits01

5.1.2Report of the Service Rules & Pay Scales Committee: Revision Of Pay Scales02

5.1.3Proposed Pay Scales & Allowances Together With Fringe Benefits for General Manager06

5.1.4Proposed Pay Scales & Allowances Together With Fringe Benefits for Deputy General Manager07

5.1.5Proposed Pay Scales & Allowances Together With Fringe Benefits for Assistant General Manager08

5.1.6Proposed Pay Scales & Allowances Together With Fringe Benefits for Manager09

5.1.7Proposed Pay Scales & Allowances Together With Fringe Benefits for Deputy Manager10

5.1.8Proposed Pay Scales & Allowances Together With Fringe Benefits for Assistant Manager11

5.1.9Proposed Pay Scales & Allowances Together With Fringe Benefits for Officer.12

5.1.10Proposed Pay Scales & Allowances Together With Fringe Benefits for Assistant Officer Grade-I.12

5.1.11Proposed Pay Scales & Allowances Together With Fringe Benefits for Assistant Officer Grade-II.13

5.1.12Proposed Pay Scales & Allowances Together With Fringe Benefits for Despather/Typist/Cashier/Receiptionist13

5.1.13Proposed Pay Scales & Allowances Together With Fringe Benefits for Driver.14

5.1.14Proposed Pay Scales & Allowances Together With Fringe Benefits for Armed Guard.14

5.1.15Guard-Cum-Messenger15

5.1.16Last Pay Scale of the Bank16

5.1.17Last Revised Allowances of the Bank17

5.1.18Fixation and Salary Allowances under revised Pay Scale of an employee18

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5.2.1Minutes of the Meeting of the Management Committee 19

5.2.2Revision of Compensation Packages: Pay Scales & Fringe benefits21

5.2.3Comparison of existing fringe benefits with proposed ones:22

5.2.3.1 For the post of General Manager22

5.2.3.2 For the post of Deputy General Manager23

5.2.3.3 For the post of Assistant General Manager24

5.2.3.4 For the post of Manager25

5.2.3.5 For the post of Deputy Manager26

5.2.3.6 For the post of Assistant Manager27

5.2.3.7 For the post of Officer27

5.2.3.8 For the post of Assistant Officer, Gr-I27

5.2.3.9 For the post of Assistant Officer, Gr-II28

5.2.3.10 For the post of Despatcher/Typist/Receiptionist28

5.2.3.11 For the post of Driver/Armed Guard/G-C-M28

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5.3.1Circular about TA & DA Allowance29

1. Traveling/Transfer Allowance30

2. Daily Allowance31

3. Transfer Allowance32

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6.1.1Rules of Provident Fund:1-12

1. Name01

2. Interpretation01

3. Operation of the Rules01

4. Control & Management02

5. Trustees02

6. Management02

7. Chairman of the Trustees03

8. Membership03

9. Members Contribution03

10. Banks Contribution03

11. Currency of Contributions03

12. Reservation by the Bank by right to alter its contribution03

13. Contribution Credit04

14. Annual Accounts and Audit thereof04

15. Trustees bank Account04

16. Investment of Funds04

17. Liabilities of Trustees for loss in investment05

18. Sale of Investment etc.05

19. Accretion of Investment Income05

20. Auditors05

21. Payment in case of fraud, negligence, etc.06

22. When full Balance is repayable06

23. Forfeited Contribution06

24. Nominee07

25. Payment in case of death of member in absence of nominee07

26. Assignment of Interest in Fund Prohibited07

27. Attachment08

28. Banks Paramount Lien08

29. Discharge to Fund & Trustees..08

30. Responsibilities of Trustees08

31. Indemnification of Trustees08

32. Closing the Fund09

33. Investment09

34. Charge in valuation of Fund at the risk of Members09

35. Decision of the Trustees Final09

36. Power of alter Rules09

37. Date of operation of Rules10

38. Disputes10

39. Address of Trustees and Secretary of the Fund 10

6.1.2Allotment of Provident Fund Number of an employee11

6.1.3Statement of Provident Fund of an employee12

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6.2Rules of Grauity:13-15

1Title13

2Scope13

3Definition13

4Additions13

5Exceptions14

6Employee who are not eligible for Gratuity 14

7Amount of gratuity14

8Payment of gratuity14

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6.3Benevolent Fund Rules16-21

6.3.1Title16

6.3.2Interpretations16

6.3.3Constitution of the Fund16

6.3.4Management of the Fund17

6.3.5Managing Committee of the Fund17

6.3.6Notice of meeting of Managing Committee18

6.3.7Proceedings of Meetings of the Managing Committee18

6.3.8Personal Liabilities of Members18

6.3.9Secretarial Work of the Managing Committee 18

6.3.10Investment of the Fund18

6.3.11Audit & Accounts19

6.3.12Operation of Bank Account19

6.3.13Use of the Fund19

6.3.14Other Conditions20

6.3.15Decision of the Managing Committee21

6.3.16Amendment of the rules21

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6.4Superannuation Fund Trust-2002:22-33

6.4.1Memorandum to the Board of Directors on Superannuation Fund Trust-2002. 22

6.4.2Section-1: Preliminary

6.4.2(i)Title24

6.4.2(ii)Interpretations24

6.4.2(iii)Rules to override other rules but not affect retirement benefits, etc.25

6.4.3Section-2: Constitution and Management of the Fund

6.4.3(i)Constitution of Fund26

6.4.3(ii)Management of the Fund26

6.4.3(iii)Board of Trustees26

6.4.3(iv)The Power of the Trustees27

6.4.3(v)Head Quarter of the Fund27

6.4.3(vi)Notice of Meeting of Trustee28

6.4.3(vii)Proceedings of Meetings of the Trustee28

6.4.3(viii)Secretarial work of the Trustee28

6.4.3(ix)Personal Liabilities of Members28

6.4.3(x)Accounts of the Fund28

6.4.3(xi)Cost of the Fund29

6.4.3(xii)Operation of Bank Account29

6.4.3(xiii)Audits & Accounts29

6.4.3(xiv)Decision of the Board of Trustee29

6.4.4Section-3: Eligibility

6.4.4(i)Eligibility of getting benefit from the Fund30

6.4.4(ii)In competency of getting the Fund 30

6.4.4(iii)Sum Assured30

6.4.5Section-4: Others

6.4.5(i)Annuity Increase31

6.4.5(ii)Power of Alter Rules31

6.4.5(iii)Winding up the Fund31

6.4.6Comparison of Superannuation Fund in different Banks 32

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6.5Staff Consumer Credit Scheme:34-37

6.5.1Circular of Staff Consumer Credit Scheme in BASIC Bank Limited34

6.5.2Definition of Staff Consumer Credit Scheme35

6.5.3Purpose of the loan35

6.5.4Eligibility of Applicants35

6.5.5Loan Limit35

6.5.6Repayment35

6.5.7Interest Rate35

6.5.8Disbursement36

6.5.9Other Terms & Conditions36

6.5.10Sanction letter of loan under Staff Consumer Credit Scheme to an employee37

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6.6Staff House Building Loan Rules:39-41

1Purpose of the Loan39

2Eligibility of Applicants39

3Loan Limit40

4Loan Sanction40

5Interest Rate 40

6Repayment Period41

7Repayment of Installment41

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6.7Loan against 3 months basic salary:42-44

6.7.1Minutes of the 4th Meeting of the Standing Committee of the Board about Loan 3 months basic salary .42

Member Present42

1. Leave of absence to members 42

2. Confirmation of the minutes of the 3rd meeting of the Standing Committee of the Board held on August 2, 1989 at 4.00 P.M. at Banks Head Office.42

3. Proposal for re-delegation of power and authorities to the Managing Director.42

4. Management information to the Standing Committee of the Board.43

6.7.2Sanction of loan of Tk. 25,000.00 to an employee of the Bank in this rule.44

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6.8One Time Honorarium:45-53

6.8.1Memorandum to the Board of Directors45

6.8.2One-time honorarium for passing Banking Diploma Examination Part-I & Part-II.48

6.8.3Nomination of participants to attend the training course on Credit Management.49

6.8.4Data collection for assessment of Training Needs.51

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7.1Manpower distribution of Bangshal Branch1

7.2List of total workforce of Bangshal Branch1

7.3List of the causal workers of Bangshal Branch2

7.4Allocation of Job Assignment of Bangshal Branch3-12

7.5Office Note of Bangshal Branch13

7.6Total amount of Pay & Compensation of Bangshal Branch for the month of November-2005.14

7.7Total Technical Allowance of Bangshal Branch14

7.8Total amount of Festival Bonus of Bangshal Branch14