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What is Content Cloud? Content Cloud is Systemware’s enterprise suite of applications and content services that enable your business to set up a network to manage the life cycle of the content your systems produce. Content may consist of a variety of structured or unstructured data and graphical images stored in file formats such as PDF, AFP, plain text, and others. Content Cloud provides a central, coordinated content-management solution that captures data and makes it available in ways meaningful to your users. Further, with Content Cloud you can control who can get access to various types and levels of content, while maintaining full control and security over its availability and distribution. You can also control additional services through a central user interface, which provides immediate access to key system activities and management tasks. How Content Cloud Works Content Cloud is a network composed of distributed and/or centralized servers and applications, along with a principal user interface that supports cloud and content management tasks. Content Cloud’s servers and applications integrate with your systems, enabling your business to handle the data output of your systems and convert this data into readily available, secured information. After data from your systems is available in Content Cloud, processes designed by Systemware, and/or by you, capture the content, apply predefined indexes, capture metadata, store the indexed content and metadata, and transform it to formats, such as Portable Document Format (PDF) files. A Content Cloud network is built with a set of components that work together to provide content services. The content is shared, stored, and optimized between components to promote seamless interaction. At minimum, a Content Cloud network is made up of the following components: • One or more Content Cloud Manager instances and Content Cloud Agent instances to monitor and manage operations. • Two or more instances of each of the following components: o Content Integrator, o Content Server, and o Content Store. Content Cloud

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Page 1: Content Cloud Technical Overview - Systemware Content CloudSecure Content Cloud Manage notifications ... services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific

Manage Your Entire Network From One Place

Cloud Manager provides a user interface with access to end-user functions, such as administration, configuration, and security.

Through Cloud Manager's dashboard you can:Install Content Cloud nodesSet up node groups Monitor the status of Content CloudSet up alertsInstall Content Cloud applicationsCreate content application modules (CAMs)Secure Content CloudManage notificationsImport/export Content Cloud configuration filesConfigure logging and auditing Cloud manager controls installing, configuring, and managing the following Content Cloud nodes:

With Cloud Manager, you can create security entities such as user profiles, security access groups, and user roles. You can set up filters that grant users or user groups access to certain content stored in Content Cloud.

Cloud Manager processes metadata using the same relational database that is used for Content Integrator.

What is Content Cloud?Content Cloud is Systemware’s enterprise suite of applications and content services that enable your business to set up a network to manage the life cycle of the content your systems produce. Content may consist of a variety of structured or unstructured data and graphical images stored in file formats such as PDF, AFP, plain text, and others.

Content Cloud provides a central, coordinated content-management solution that captures data and makes it available in ways meaningful to your users. Further, with Content Cloud you can control who can get access to various types and levels of content, while maintaining full control and security over its availability and distribution. You can also control additional services through a central user interface, which provides immediate access to key system activities and management tasks.

How Content Cloud WorksContent Cloud is a network composed of distributed and/or centralized servers and applications, along with a principal user interface that supports cloud and content management tasks. Content Cloud’s servers and applications integrate with your systems, enabling your business to handle the data output of your systems and convert this data into readily available, secured information.

After data from your systems is available in Content Cloud, processes designed by Systemware, and/or by you, capture the content, apply predefined indexes, capture metadata, store the indexed content and metadata, and transform it to formats, such as Portable Document Format (PDF) files.

A Content Cloud network is built with a set of components that work together to provide content services. The content is shared, stored, and optimized between components to promote seamless interaction.At minimum, a Content Cloud network is made up of the following components: • One or more Content Cloud Manager instances and Content Cloud Agent instances to monitor and manage operations. • Two or more instances of each of the following components: o Content Integrator, o Content Server, and o Content Store.

How Do the Content Cloud Components Work Together?This diagram illustrates how core Content Cloud components work together to process both content and the metadata associated with that content. It aids your basic understanding of how core components work together: • The user gains access to Cloud functions and content through the Content Cloud User Interface and Content Navigator. • Cloud Agent enables communication between Cloud Manager and each component in the Content Cloud configuration. • Monitoring software watches designated folders for the arrival of content. • Content is stored in Content Server, and Content Server sends notifications of content storage to Content Integrator. • Content Integrator captures metadata, stores it in an external relational database, and retrieves it from this database. • The user can view Content Integrator functions

Most Content Cloud configurations have more advanced setups than the layout illustrated in this diagram. Customers may require multiple Content Integrator, Content Server, or Content Store nodes, as well as multiple relational databases.If you have different, more extensive requirements you can discuss a customized Content Cloud setup with a Systemware sales representative or account manager.

Core Components of Content CloudThe basic Systemware Content Cloud license includes eight components that form the core of a Content Cloud installation.

The following sections that describe these components and provide links to additional information about them

Coordinate Communications Within Your NetworkCloud Agent is a software module installed on each system to provide communication from Cloud Manager to all machines on which Content Cloud components reside.

Cloud Agent receives the changes that an administrator initiates through the Cloud Manager interface. When you use Cloud Manager to modify a Content Integrator node, for example, Cloud Agent distributes the modification to each Content Integrator machine . Using Cloud Agent to propagate changes provides the benefit of automating the modification process: you can distribute one change to multiple systems automatically through Cloud Agent. The Cloud Agent component provides Cloud Manager with local access to the systems running Content Cloud nodes.

Cloud Manager requires Cloud Agent to carry out the following node-level instructions:

1. Install a node2. Uninstall a node3. Upgrade software for a node4. Stop a node5. Start a node6. Get environment information7. Alter configuration files.

Every machine used to deploy Content Cloud components requires a Content Cloud Agent installed on it to carry instructions to nodes in the network.

Content IntegratorContent Integrator provides a user interface and service modules that you can configure to suit business needs. This key component provides services that deliver specific content to users according to specifications you set up to ensure consistent delivery. These specifications include metadata and topics to identify content, which provide the foundation of Content Integrator's content-centric services. These services include monitoring folders for new content, capturing the content for storage, and delivering the content on request. Content Integrator follows user- and company-defined programs to perform actions in Content Cloud.

Content delivery setup begins with definition of metadata. You can organize this metadata into topics that are consolidated into a set of characteristics that define a specific content item. When you retrieve a content item, you are displaying content that matches the topic you select from a list of content items that may include documents, reports, and images in various file formats. Content Integrator delivers formatted information to locations you designate.

Content Integrator monitors document folders for new content to capture the latest documents and the latest versions of content. After Content Integrator captures this content, it then distributes it to other Content Cloud components for processing, sends notifications and alerts to users regarding the availability of the content. Depending on how you configure Content Cloud, Content Integrator can send the content to Content Server for indexing before it is stored, and it can send content directly to Content Store. You can also set up a workflow to manage content processes.

Content Integrator also provides the CIX Web interface for API services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific protocol. This protocol provides Cloud systems with remote access to most Content Integrator services. These services include Content Service, Transform Service, Topic Service, Discovery Service, and Security Service. These CIX services use simple HTTP request strings and return XML responses.

Content Cloud

Page 2: Content Cloud Technical Overview - Systemware Content CloudSecure Content Cloud Manage notifications ... services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific

Manage Your Entire Network From One Place

Cloud Manager provides a user interface with access to end-user functions, such as administration, configuration, and security.

Through Cloud Manager's dashboard you can:Install Content Cloud nodesSet up node groups Monitor the status of Content CloudSet up alertsInstall Content Cloud applicationsCreate content application modules (CAMs)Secure Content CloudManage notificationsImport/export Content Cloud configuration filesConfigure logging and auditing Cloud manager controls installing, configuring, and managing the following Content Cloud nodes:

With Cloud Manager, you can create security entities such as user profiles, security access groups, and user roles. You can set up filters that grant users or user groups access to certain content stored in Content Cloud.

Cloud Manager processes metadata using the same relational database that is used for Content Integrator.

What is Content Cloud?Content Cloud is Systemware’s enterprise suite of applications and content services that enable your business to set up a network to manage the life cycle of the content your systems produce. Content may consist of a variety of structured or unstructured data and graphical images stored in file formats such as PDF, AFP, plain text, and others.

Content Cloud provides a central, coordinated content-management solution that captures data and makes it available in ways meaningful to your users. Further, with Content Cloud you can control who can get access to various types and levels of content, while maintaining full control and security over its availability and distribution. You can also control additional services through a central user interface, which provides immediate access to key system activities and management tasks.

How Content Cloud WorksContent Cloud is a network composed of distributed and/or centralized servers and applications, along with a principal user interface that supports cloud and content management tasks. Content Cloud’s servers and applications integrate with your systems, enabling your business to handle the data output of your systems and convert this data into readily available, secured information.

After data from your systems is available in Content Cloud, processes designed by Systemware, and/or by you, capture the content, apply predefined indexes, capture metadata, store the indexed content and metadata, and transform it to formats, such as Portable Document Format (PDF) files.

A Content Cloud network is built with a set of components that work together to provide content services. The content is shared, stored, and optimized between components to promote seamless interaction.At minimum, a Content Cloud network is made up of the following components: • One or more Content Cloud Manager instances and Content Cloud Agent instances to monitor and manage operations. • Two or more instances of each of the following components: o Content Integrator, o Content Server, and o Content Store.

How Do the Content Cloud Components Work Together?This diagram illustrates how core Content Cloud components work together to process both content and the metadata associated with that content. It aids your basic understanding of how core components work together: • The user gains access to Cloud functions and content through the Content Cloud User Interface and Content Navigator. • Cloud Agent enables communication between Cloud Manager and each component in the Content Cloud configuration. • Monitoring software watches designated folders for the arrival of content. • Content is stored in Content Server, and Content Server sends notifications of content storage to Content Integrator. • Content Integrator captures metadata, stores it in an external relational database, and retrieves it from this database. • The user can view Content Integrator functions

Most Content Cloud configurations have more advanced setups than the layout illustrated in this diagram. Customers may require multiple Content Integrator, Content Server, or Content Store nodes, as well as multiple relational databases.If you have different, more extensive requirements you can discuss a customized Content Cloud setup with a Systemware sales representative or account manager.

Core Components of Content CloudThe basic Systemware Content Cloud license includes eight components that form the core of a Content Cloud installation.

The following sections that describe these components and provide links to additional information about them

Coordinate Communications Within Your NetworkCloud Agent is a software module installed on each system to provide communication from Cloud Manager to all machines on which Content Cloud components reside.

Cloud Agent receives the changes that an administrator initiates through the Cloud Manager interface. When you use Cloud Manager to modify a Content Integrator node, for example, Cloud Agent distributes the modification to each Content Integrator machine . Using Cloud Agent to propagate changes provides the benefit of automating the modification process: you can distribute one change to multiple systems automatically through Cloud Agent. The Cloud Agent component provides Cloud Manager with local access to the systems running Content Cloud nodes.

Cloud Manager requires Cloud Agent to carry out the following node-level instructions:

1. Install a node2. Uninstall a node3. Upgrade software for a node4. Stop a node5. Start a node6. Get environment information7. Alter configuration files.

Every machine used to deploy Content Cloud components requires a Content Cloud Agent installed on it to carry instructions to nodes in the network.

Content IntegratorContent Integrator provides a user interface and service modules that you can configure to suit business needs. This key component provides services that deliver specific content to users according to specifications you set up to ensure consistent delivery. These specifications include metadata and topics to identify content, which provide the foundation of Content Integrator's content-centric services. These services include monitoring folders for new content, capturing the content for storage, and delivering the content on request. Content Integrator follows user- and company-defined programs to perform actions in Content Cloud.

Content delivery setup begins with definition of metadata. You can organize this metadata into topics that are consolidated into a set of characteristics that define a specific content item. When you retrieve a content item, you are displaying content that matches the topic you select from a list of content items that may include documents, reports, and images in various file formats. Content Integrator delivers formatted information to locations you designate.

Content Integrator monitors document folders for new content to capture the latest documents and the latest versions of content. After Content Integrator captures this content, it then distributes it to other Content Cloud components for processing, sends notifications and alerts to users regarding the availability of the content. Depending on how you configure Content Cloud, Content Integrator can send the content to Content Server for indexing before it is stored, and it can send content directly to Content Store. You can also set up a workflow to manage content processes.

Content Integrator also provides the CIX Web interface for API services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific protocol. This protocol provides Cloud systems with remote access to most Content Integrator services. These services include Content Service, Transform Service, Topic Service, Discovery Service, and Security Service. These CIX services use simple HTTP request strings and return XML responses.

USER

CONTENT NOTIFICATION

CONTENT INTEGRATORCONTENT

SERVER

CONTENT STORE

PDF

USERINTERFACE

CLOUD MANAGER

DISK

RELATIONALDATABASE

CONTENTNAVIGATOR

ADMIN. CLIENT

TRANSFORM

METADATA

Page 3: Content Cloud Technical Overview - Systemware Content CloudSecure Content Cloud Manage notifications ... services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific

Manage Your Entire Network From One Place

Cloud Manager provides a user interface with access to end-user functions, such as administration, configuration, and security.

Through Cloud Manager's dashboard you can:Install Content Cloud nodesSet up node groups Monitor the status of Content CloudSet up alertsInstall Content Cloud applicationsCreate content application modules (CAMs)Secure Content CloudManage notificationsImport/export Content Cloud configuration filesConfigure logging and auditing Cloud manager controls installing, configuring, and managing the following Content Cloud nodes:

With Cloud Manager, you can create security entities such as user profiles, security access groups, and user roles. You can set up filters that grant users or user groups access to certain content stored in Content Cloud.

Cloud Manager processes metadata using the same relational database that is used for Content Integrator.

What is Content Cloud?Content Cloud is Systemware’s enterprise suite of applications and content services that enable your business to set up a network to manage the life cycle of the content your systems produce. Content may consist of a variety of structured or unstructured data and graphical images stored in file formats such as PDF, AFP, plain text, and others.

Content Cloud provides a central, coordinated content-management solution that captures data and makes it available in ways meaningful to your users. Further, with Content Cloud you can control who can get access to various types and levels of content, while maintaining full control and security over its availability and distribution. You can also control additional services through a central user interface, which provides immediate access to key system activities and management tasks.

How Content Cloud WorksContent Cloud is a network composed of distributed and/or centralized servers and applications, along with a principal user interface that supports cloud and content management tasks. Content Cloud’s servers and applications integrate with your systems, enabling your business to handle the data output of your systems and convert this data into readily available, secured information.

After data from your systems is available in Content Cloud, processes designed by Systemware, and/or by you, capture the content, apply predefined indexes, capture metadata, store the indexed content and metadata, and transform it to formats, such as Portable Document Format (PDF) files.

A Content Cloud network is built with a set of components that work together to provide content services. The content is shared, stored, and optimized between components to promote seamless interaction.At minimum, a Content Cloud network is made up of the following components: • One or more Content Cloud Manager instances and Content Cloud Agent instances to monitor and manage operations. • Two or more instances of each of the following components: o Content Integrator, o Content Server, and o Content Store.

How Do the Content Cloud Components Work Together?This diagram illustrates how core Content Cloud components work together to process both content and the metadata associated with that content. It aids your basic understanding of how core components work together: • The user gains access to Cloud functions and content through the Content Cloud User Interface and Content Navigator. • Cloud Agent enables communication between Cloud Manager and each component in the Content Cloud configuration. • Monitoring software watches designated folders for the arrival of content. • Content is stored in Content Server, and Content Server sends notifications of content storage to Content Integrator. • Content Integrator captures metadata, stores it in an external relational database, and retrieves it from this database. • The user can view Content Integrator functions

Most Content Cloud configurations have more advanced setups than the layout illustrated in this diagram. Customers may require multiple Content Integrator, Content Server, or Content Store nodes, as well as multiple relational databases.If you have different, more extensive requirements you can discuss a customized Content Cloud setup with a Systemware sales representative or account manager.

Core Components of Content CloudThe basic Systemware Content Cloud license includes eight components that form the core of a Content Cloud installation.

The following sections that describe these components and provide links to additional information about them

Coordinate Communications Within Your NetworkCloud Agent is a software module installed on each system to provide communication from Cloud Manager to all machines on which Content Cloud components reside.

Cloud Agent receives the changes that an administrator initiates through the Cloud Manager interface. When you use Cloud Manager to modify a Content Integrator node, for example, Cloud Agent distributes the modification to each Content Integrator machine . Using Cloud Agent to propagate changes provides the benefit of automating the modification process: you can distribute one change to multiple systems automatically through Cloud Agent. The Cloud Agent component provides Cloud Manager with local access to the systems running Content Cloud nodes.

Cloud Manager requires Cloud Agent to carry out the following node-level instructions:

1. Install a node2. Uninstall a node3. Upgrade software for a node4. Stop a node5. Start a node6. Get environment information7. Alter configuration files.

Every machine used to deploy Content Cloud components requires a Content Cloud Agent installed on it to carry instructions to nodes in the network.

Content IntegratorContent Integrator provides a user interface and service modules that you can configure to suit business needs. This key component provides services that deliver specific content to users according to specifications you set up to ensure consistent delivery. These specifications include metadata and topics to identify content, which provide the foundation of Content Integrator's content-centric services. These services include monitoring folders for new content, capturing the content for storage, and delivering the content on request. Content Integrator follows user- and company-defined programs to perform actions in Content Cloud.

Content delivery setup begins with definition of metadata. You can organize this metadata into topics that are consolidated into a set of characteristics that define a specific content item. When you retrieve a content item, you are displaying content that matches the topic you select from a list of content items that may include documents, reports, and images in various file formats. Content Integrator delivers formatted information to locations you designate.

Content Integrator monitors document folders for new content to capture the latest documents and the latest versions of content. After Content Integrator captures this content, it then distributes it to other Content Cloud components for processing, sends notifications and alerts to users regarding the availability of the content. Depending on how you configure Content Cloud, Content Integrator can send the content to Content Server for indexing before it is stored, and it can send content directly to Content Store. You can also set up a workflow to manage content processes.

Content Integrator also provides the CIX Web interface for API services. Content Cloud supports XML/HTTP ("XML over HTTP") through a Systemware-specific protocol. This protocol provides Cloud systems with remote access to most Content Integrator services. These services include Content Service, Transform Service, Topic Service, Discovery Service, and Security Service. These CIX services use simple HTTP request strings and return XML responses.

CAPTUREIngest and store content from across the enterprise, segment output streams, and automatically extract metadata for indexing

FINDLocate and pull out any portion of content you need across multiple files, types of reports, and storage locations

DELIVERTransform content into the right format and then send it to a customer or other system

MANAGEAssign retention, security, and compliance policies around users, groups, and content

AUTOMATEWorkflows and approvals that automate robotic processes and simplify operations